Strategy Driven

JULY 13, 2011

We talked extensively in this book about how accounting profits or profit growth as a sole performance metric doesn’t lead to value creation. Value: The Four Cornerstones of Corporate Finance by Tim Koller. Discusses the four foundational principles of corporate finance.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

N2Growth Blog

NOVEMBER 29, 2010

They must be relevant, meaningful, in alignment with cultural values, and tied to the right set of metrics. My experience is that bonuses are absolutely effective given this caveat: they must be structured and implemented properly. It is not the bonus that is right or wrong, but the manner in which it is rolled-out.

Blog 382

Blog Metrics Brand CEO 382

N2Growth Blog

JANUARY 20, 2011

In fact, gossip seriously undermines each one of the aforementioned success metrics by propagating inaccurate information. Let me cut right to the chase – real leaders don’t participate in gossip, and likewise they don’t tolerate gossip from others. When you take part in gossip you do none of these things.

Blog 419

Blog Reputation Participative Brand 419

N2Growth Blog

APRIL 25, 2010

These companies have placed themselves far behind the technology curve because tenured managers hire employees with obsolete skill sets and together they create mediocre solutions. Reward talent, innovation, loyalty, attitude, creativity, work ethic, contribution, and leadership ability…not tenure. Tenure is too qualitative.

Loyalty 419

Loyalty Blog Brand Follow-up 419

RapidStart Leadership

NOVEMBER 14, 2017

As a friend of mine in the finance industry pointed out, successful teamwork under these conditions is all about finding creative ways to shrink the distance between you and the team. Having clear metrics of performance visible for all to see can take some of the guess work out of what is really going on. Raise your leadership game.

Team 156

Team Power Bond Conference 156

N2Growth Blog

MARCH 23, 2010

In today’s post I’ll address a key metric that all companies should be focused on – Customer Experience Management (CEM)… Before I go any further let’s get the semantical arguments out of the way…Some will claim that a well conceived CRM initiative includes CEM as a subset.

Blog 304

Blog CRM Management Brand 304

N2Growth Blog

JANUARY 16, 2011

While a brand without exposure is not much of a brand, I consistently find that brand exposure is an aspect of brand management that is all too often overlooked as a success metric.

Brand 382

Brand Brand Management Blog Media 382

N2Growth Blog

OCTOBER 18, 2010

You cannot separate leadership from decisioning, for like it or not, they are inexorably linked. If you incorporate the following metrics into your decisioning framework you will minimize the chances of making a bad decision: Perform a Situation Analysis : What is motivating the need for a decision? They make bad decisions.

Blog 416

Blog Analysis CEO Brand 416

N2Growth Blog

JANUARY 11, 2024

This calls for an individual with exceptional leadership qualities and cross-functional experience. The cornerstone attributes in a prospective CRO are leadership, strategic thinking, pragmatism, adaptability, integrity, and an entrepreneurial spirit. A successful CRO will have an impressive track record demonstrating these qualities.

Long-term 235

Long-term Due Diligence Quality Leadership Styles 235

N2Growth Blog

DECEMBER 21, 2010

I want to frame my thoughts on the topic of significance by beginning with an excerpt from my book “ Leadership Matters…The CEO Survival Manual “: “By the time you reach the CEO level you should be striving to move beyond success and towards significance. Best Neil Ron Inspiring post! Success is temporal. Significance is eternal.

Blog 416

Blog Succession Influence Brand 416

N2Growth Blog

AUGUST 12, 2010

He is one of my favorite leadership bloggers, and hopefully we’ll still be on speaking terms after this post. It is the responsibility of executive leadership to set the tone for great teamwork by putting forth a clearly articulated vision, and then aligning every aspect of strategic and tactical decisioning with said vision.

Consensus 388

Consensus Team Building Blog Team 388

N2Growth Blog

APRIL 14, 2010

Thanks for sharing this information.

Blog 326

Blog Survey Talent Management Brand 326

Harvard Business Review

OCTOBER 25, 2018

We base this claim about HR’s digital skills gap on the results of our latest global leadership survey. Co-produced by our three organizations, the survey gauged nearly 28,000 business leaders across industries about the state and trajectory of leadership. Implement leadership planning models.

Skills 13

Skills Survey Technology Strategic Planning 13

Harvard Business Review

FEBRUARY 16, 2018

Any standing meeting, whether it’s of a departmental leadership team, a cross-functional group owning a process like innovation or talent management, or a task force managing a six-month transition to a new technology, should be designed and linked to a broader governance plan. The right composition and metrics.

P&L 12

P&L How To Finance Metrics 12

Harvard Business Review

JULY 11, 2017

Doing digital M&A right means upending the way most companies approach financing, due diligence, and merger integration. Let’s start with financing the deal. Sponsored by DXC Technology. Meanwhile, because digital targets tend to be expensive, acquirers are limited in their ability to use stock to finance a deal.

Due Diligence 8

Due Diligence Company Learning Curve Finance 8

Harvard Business Review

AUGUST 24, 2015

.” No, Bezos shouldn’t embed a C@D—Crying@Desk—metric on his KPI dashboard. If Amazon’s culture of metrics truly cares about caring, in other words, it will measure it. A Culture of Metrics 2.0 —asking for and insisting upon better data and metrics. becomes essential.

Metrics 8

Metrics Management KPI Follow-up 8

Harvard Business Review

OCTOBER 3, 2014

One of the reasons analytics is working for the companies in this select group is because they tend to deploy analytics technologies and expertise across the breadth of the enterprise. Identify the right metrics that “move the needle.” Execution Information & technology Leadership'

Root Cause Analysis 8

Root Cause Analysis Metrics Analysis Information Technology 8

Harvard Business Review

OCTOBER 10, 2017

Every step of the process was measured, and real-time metrics were easily accessible. military says, volatility, uncertainty, complexity, and ambiguity , where technology and strategy changes rapidly. Three finance professors once asked more than 400 executives what they would do if their quarterly earnings targets were at risk.

Organization 12

Organization Tactics Call Center Metrics 12

Harvard Business Review

MARCH 8, 2011

For example, the new strategy might have included a core technology that still makes sense, but the timetable for deploying it might need to change. Gather more information and improve your metrics. Thus, you must locate that source of information, then devise (and use) the best metric. Communicate to stop the contagion.

Strategy 14

Strategy Metrics Restructuring Finance 14

Harvard Business Review

JULY 29, 2014

Put the most strategic pieces into the hands of up-and-comers passing through the leadership-development revolving door? Baseline financial skills are still essential, but international experience, industry knowledge, investor relations acumen, technology expertise, and strategic prowess are now just as much part of the package.

CFO 11

CFO Charan Intangible Assets Human Resources 11

Harvard Business Review

AUGUST 3, 2018

In a follow up HBR article , we interviewed several chief financial officers (CFOs) of leading technology companies and senior analysts of investment banks and distilled seven key insights from those discussions. The level and trend of a company’s top-line metric is an advance indicator of the success of its business model.

Report 8

Report GAAP Company Proposal 8

Harvard Business Review

JULY 30, 2014

Much of Charan’s recent work has tilted towards organization and people (books on strategy execution, leadership pipeline, talent and advice on intensity, change, leadership traits, performance management, governance). This is both unfair and simplistic. It ignores what I call the 20-60-20 rule.

Charan 9

Charan Human Resources Leadership Pipeline Decentralization 9

HR Digest

AUGUST 1, 2019

An effective financial literacy program should clear concepts of finance and accounting in simple terms with examples that are relevant to the organization’s day-to-day operations. Joe Knight is widely considered as one of the world’s most influential finance and business literacy leaders. First, share the numbers.

Finance 63

Finance Metrics EBITDA Handbook 63

N2Growth Blog

AUGUST 16, 2010

Just because something is written in a vision or mission statement, placed on a website, included in company collateral material, or frequently espoused by corporate leadership as a competitive value proposition doesn’t necessarily mean its true. Rarely do I speak with an executive who hasn’t drunk the talent messaging Kool-Aid.

Blog 366

Blog Politics Mission Statement Brand 366

Harvard Business Review

JUNE 1, 2016

Real digital transformation requires transformation at a deeper level—transformation of the leadership team’s core beliefs. ” Immelt notes that success requires GE’s willingness to change on many levels—from recruiting, to customer management, to technology. What about you and your organization?

Business Model 8

Business Model Industry Metrics Budgeting 8

Harvard Business Review

OCTOBER 10, 2013

The possibility of failure is high when companies don’t commit senior leadership. The scale and scope of this adoption effort—which involves formal training, coaching, and metrics—shouldn’t be downplayed. Putting leadership capacity where it’s needed. Information & technology Leadership'

Chief Financial Officer 8

Chief Financial Officer Information Technology Metrics CFO 8

N2Growth Blog

OCTOBER 6, 2010

I wasn’t nearly as dazzled by Jim’s statistics and metrics as I was his outlook on life. Never confuse power with leadership. Where Jim fell short in my opinion was that if you’ve heard Jim before, there wasn’t a lot of new information. What really resonated with me was that Jim seems to walk the talk.

Blog 360

Blog Brand Media Influence 360

HR Digest

MAY 6, 2024

This ensures that organizations can stay up-to-date with the latest HR best practices and technologies. These features enable data-driven decision-making by providing insights into workforce metrics, performance indicators, and other key HR data points. Have 3-4 vendors provide on-site demonstrations for the project committee.

Human Resources 52

Human Resources System Information Resources 52

Harvard Business Review

MAY 5, 2016

” That clean-sheet perspective emboldened Intel’s leadership to abandon memory and focus on microprocessors. They see disrupted incumbents from retail, finance, health care, transportation, professional services, and manufacturing requiring radical restructuring of assets, productivity , and innovation.

Levitt 8

Levitt Disaggregation Kaizen Call Center 8

Harvard Business Review

JULY 24, 2012

A better, value-based approach is to initiate a quarterly review process that looks more like the following: First quarter: review all performance metrics with the customer and continue doing so every three months. You can highlight your customer's thought leadership, and benefit from it, by creating a customer council.

Reference 12

Reference CIO PR Learning-by-Doing 12

Harvard Business Review

AUGUST 31, 2018

Developing a diverse leadership pipeline can benefit companies in all sectors. And yet black women’s advancement into leadership roles has remained stagnant , even as the number of them in professional and managerial roles has increased. How People Get Ahead. What were the critical events, and what lessons did they learn?

Management 12

Management Tacit Knowledge Diversity Leadership Pipeline 12

Harvard Business Review

OCTOBER 3, 2018

In the following months, the CMO began to look for opportunities where her team could proactively step “into the gap” — to take a leadership role on an opportunity that none of the other functions picked up. The goal was to get feedback and strengthen the thinking to maximize the potential impact on growth.

CFO 8

CFO CEO Agility Marketing 8

Harvard Business Review

AUGUST 17, 2017

Yet progress within organizations has been slow – there is still a lack of women and minorities in leadership positions, and certain industries like tech and finance are lacking diversity at all levels. created a program called Women and Opportunity that aims to develop women for future leadership roles at Gap.

Diversity 8

Diversity CEO Rogers Leadership Pipeline 8

Harvard Business Review

DECEMBER 21, 2011

Finance puts the systems in place to track the money coming in. Track team-based metrics and recognize salespeople not only for quarterly quota attainment, but also for making lasting contributions, say by working together to pursue business development opportunities with long-term payback. Your R&D group develops a unique new product.

Company 14

Company Market Penetration Long-term Short-term 14

N2Growth Blog

JANUARY 13, 2011

Deliverables, benchmarks, deadlines, and success metrics must be incorporated into the plan. Champion : Senior leadership must champion any new idea being adopted. " Regards, Leadership Freak Dan Rockwell [link] Bob MacNeal Mike, Thanks for this helpful post. Timing : It must be detailed and deliverable on a schedule.

Blog 413

Blog Innovation Strategic Planning Brand 413

Harvard Business Review

MAY 8, 2017

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth.

Franchising 15

Franchising CEO Business Model Strategy 15

Harvard Business Review

JUNE 17, 2015

This intensive customer focus has increased as technology-enabled transparency and online social media accelerate an inexorable flow of market power downstream from suppliers to customers. The clients don’t have to own or maintain the technology. The technologies and trends shaping tomorrow’s businesses.

Productivity 8

Productivity Products Customer Intimacy Software 8