Modern Servant Leader

MAY 15, 2012

As social media platforms come and go, technology changes, but key principles remain. Domino's Pizza customer blasts the product in a focus group and praises the final result. The Zappos.com front desk displays the sign reading Powered by Service. A simple, relevant acronym should do the trick: S.O.C.I.A.L.

Media 197

Media Airlines Quality Focus Group 197

Tony Mayo

MARCH 10, 2010

Top Executive Coaching with Tony Mayo About Tony Mayo Newsletter Sign-up Sections Client Comments For Executive Coaches For Executives For Fun For Salespeople Quotes and Aphorisms Recommended Books Technology Tips Videos & Podcasts Popular Posts Twitter Log IX About Tony Mayo Truth or Consequences? A focus group is not a survey.

Mayo 158

Mayo Execution Executive Coaching How To 158

Harvard Business Review

OCTOBER 4, 2013

Bally Technologies , a leading provider of gaming systems for casinos, has earned more than 60 awards for innovation in just the last four years. How did Bally Technologies do it? But while the foundational elements are the same, Bally Technologies uses them in a distinct way. Through an innovation excellence framework.

Technology 8

Technology Innovation Kaizen Chief Executive Officer 8

Harvard Business Review

APRIL 25, 2012

The same holds true for consumer focus groups, innovation contests, and more recently the use of social media sites to solicit feedback from consumers. A large consumer electronics manufacturer we recently worked with had launched a new hybrid TV and internet technology focused on teens. They'd certainly done their homework.

Power 14

Power Mass Marketing Focus Group Brand 14

Harvard Business Review

APRIL 27, 2018

In prior research , we at the Center for Talent Innovation (CTI) found that women leave STEM fields in droves: 52% of highly qualified women working for science, technology, or engineering companies leave their jobs. We hear, in interviews and focus groups, that women are consistently spoken over and even robbed of their ideas.

Succession 14

Succession Reputation Focus Group Leadership Styles 14

Strategy Driven

JANUARY 26, 2011

Social Nation : How to Harness the Power of Social Media to Attract Customers, Motivate Employees, and Grow Your Business by Barry Libert It’s time to join Social Nation and prosper! These and many other companies are all beginning to understand the power of creating friends, fans, and followers to build their businesses.

Media 67

Media Learning-by-Doing Open-book Company 67

Strategy Driven

NOVEMBER 8, 2010

Social Nation : How to Harness the Power of Social Media to Attract Customers, Motivate Employees, and Grow Your Business by Barry Libert It’s time to join Social Nation and prosper! Pitfall #6: Underestimating the power of a Social Nation. Building a new Social Nation isn’t just about a paradigm shift in technology.

Media 50

Media Follow-up Software Newsletter 50

Harvard Business Review

SEPTEMBER 13, 2016

As one technology executive has explained to us, “We have some very capable women in the middle management and junior VP levels, but they leave our firm to advance their careers as they continually get passed over for promotion.” ” What can companies do to stop the departure of senior women? Sponsored by Korn Ferry.

Focus Group 8

Focus Group Skills Technology Review 8

Harvard Business Review

JANUARY 19, 2012

The column is a preview of her new book Quiet: The Power of Introverts in a World that Can't Stop Talking (the title alone assures that I will buy it). The book summarizes a lot of research about what actually happens when people work together in groups, and most of it ain't pretty.

Brainstorming 16

Brainstorming Groupthink Focus Group Power 16

Harvard Business Review

AUGUST 24, 2012

Hilti provides and maintains power tools for builders. Periodic market research surveys or focus groups should be replaced by continual data collection, from all interactions between the supplier and its customers. Traditional research techniques (surveys, focus groups etc.) Technology can help here.

B2B 14

B2B Business Objectives Focus Group Marketing 14

Harvard Business Review

MAY 6, 2015

They’re naturals with technology and can simultaneously use their phone to order a cup of coffee at Starbucks, Instagram a photo of their name spelled incorrectly on the coffee cup, reply to a friend via text, and talk to their co-worker about the company softball tournament. They have incredible purchasing power.

Marketing 8

Marketing How To Brand Media 8

Harvard Business Review

JUNE 15, 2015

After Everett Rogers famously made the distinction between early and late adopters , academics in marketing and technology identified a number of differences between those who take quickly to innovations and those who don’t. First, what worked with early adopters isn’t likely to work with later adopters. Growing Digital Business.

Early Adopters 8

Early Adopters Innovation Short-term Rogers 8

Harvard Business Review

JULY 21, 2011

Were it not for the intense media and consumer interest in high technology, the industry would be in big trouble. In fact, he famously avoids customer input and focus groups because he is so sure about his own gut feeling. This eliminates online surveys and focus groups. Here are 10 questions to ask: 1.

Marketing 13

Marketing Productivity Products Retail 13

Harvard Business Review

JULY 6, 2011

And I'd say using the very, very awesome Twitter to solicit "questions" from citizens in this environment is a little bit like earnestly running a focus group about the best color for your next pair of $2000 loafers — while your boardroom's on fire. Yet, all is far from lost. Here's the good news. In political terms?

Marketing 15

Marketing Loyalty Decentralization Credit Rating 15

Harvard Business Review

AUGUST 31, 2018

And this isn’t for lack of ambition among them: Black women are even more likely to aspire to hold a powerful position with a prestigious title than white women. Sixteen women were interviewed and seven others participated in a focus group. They confidently seize opportunities.

Management 13

Management Tacit Knowledge Diversity Leadership Pipeline 13

Harvard Business Review

AUGUST 25, 2015

Our new book, Harness the Power of the Purse: Winning Women Investors , based on recent research from the Center for Talent Innovation, indicates that there is a rising tide of female wealth worldwide. Based on interviews and focus groups we conducted across the region, cultural dynamics are playing a key role.

Survey 8

Survey Diversity Telecommunications Focus Group 8

Harvard Business Review

FEBRUARY 1, 2017

Our research on women in the science, engineering, and technology industries shows that, regardless of gender, acting “like a man” can provide an advantage in becoming a leader in these fields. Within that framework our research has uncovered four levers that drive inclusion.

Diversity 8

Diversity Career Focus Group Energy 8

Harvard Business Review

APRIL 1, 2013

As extended power blackouts drained batteries and limited cellular access, even fewer tweets came from the worst hit areas. Big data's signal problems won't disappear as the use of smartphones and other digital technologies increases. It means complementing data sources with rigorous qualitative research.

Technology 8

Technology Wilde Long-term Objective 8

Harvard Business Review

JANUARY 8, 2013

In terms of people, processes and technologies, Toyota and Google's YouTube have little in common. For one marketing services firm, it meant being exposed to their biggest client's development teams and sitting through technical tests and focus groups to better appreciate and understand how its products were actually designed and built.

Innovation 8

Innovation Lean Production Disintermediation Automotive 8

Harvard Business Review

JULY 9, 2014

Grose quotes IbisWorld researcher Jocelyn Phillips as pointing to the high-tech aspects of Clearblue’s test, also noting that young women might be more willing to shell out more money for such technology — the digital version costs about $5 more than the boring old blue and pink line version.

Market Segmentation 8

Market Segmentation Marketing Insurance Price 8

Harvard Business Review

SEPTEMBER 5, 2012

According to a series on Big Data in The New York Times , the NYPD and other big city police departments are using data-crunching technology to geo-locate and analyze "historical arrest patterns," while cross-tabbing them with sporting events, paydays, rainfall, traffic flows, and Federal holidays to identify what NYPD calls likely crime "hot spots."

Real Estate 8

Real Estate Merchandising Retail Chemicals 8

Harvard Business Review

DECEMBER 27, 2010

Innovation is more than whiz-bang technology; consider different strategic intents (e.g., Start with deep ethnographic research; avoid focus groups! Embrace the power of trade offs. Consider it a summary of what's on my mind as 2010 comes to a close. How do you define innovation? Something different that has impact.

Innovation 16

Innovation Govindarajan Disruptive Innovation Business Model 16

Harvard Business Review

MAY 5, 2014

Businesses gain their strategic focus from understanding the “customer” ? To help understand a woman’s preferences and challenges, Merck for Mothers has begun to incorporate focus groups and community advisory committees in our work. This is an enormously powerful part of the equation for saving mothers. Raise awareness.

Supply Chain 8

Supply Chain Health Care Self-aware Franchising 8

Harvard Business Review

AUGUST 23, 2017

Not least in the online search abilities, speech and translation features, and image recognition technology of my employer, Alphabet. Whatever hype businesspeople read around AI — and there is a great deal — the intentions and actions of so many players should alert them to the fundamental importance of this new technology.

Company 12

Company Training Technology Wireless 12

Harvard Business Review

JUNE 26, 2014

E-commerce players were still figuring things out, and brick-and-mortar stores weren’t really experimenting with technology. Yet based on my own experiences, I believed we could use technology to make shopping more efficient. Each group can imagine things are possible that the other might not have dreamed of.

Brand 11

Brand CTO Marketing Retail 11

Harvard Business Review

AUGUST 16, 2016

It turns out that many aspects of lean startup, like showing rough prototypes to customers before you’ve invested lots of time and money, iterating based on their feedback, and letting data prove or disprove your hunches, all have powerful appeal inside big companies, where endless meetings and executive approvals often bog down innovation.

Company 8

Company Airlines Ries Survey 8

Harvard Business Review

NOVEMBER 20, 2015

When your company is in trouble — a new competitor or technology threatens your business model, your cost structure changes, the economy tanks — you have one job as a leader: to get the company back on track. The crisis provides compelling reason for change and, if companies can weather it, they can emerge stronger.

Crisis 8

Crisis Banking CEO Business Model 8

Harvard Business Review

DECEMBER 31, 2012

Technologies exist that allow them to easily post a recommendation to their Facebook friends, LinkedIn connections, and Twitter followers. It's not that hard, or expensive — but it does take more than forming a few focus groups. Or to provide a product review on any site important to your market.

CEO 8

CEO Airlines Marketing Software 8

Harvard Business Review

NOVEMBER 12, 2018

But what these groups should be doing longer-term — what value they should be providing their members, how their leaders should steer and contribute to the effort, and what types of events and services they should offer — is frustratingly hard to see, or agree on. Build up from what works.

Organization 11

Organization How To Seminar Follow-up 11

Harvard Business Review

AUGUST 17, 2015

At the same time, technologies like selfie sticks, Fitbits, and wearable video cameras are making people comfortable monitoring their own calorie consumption, sleep patterns, heart rate, friends, family, and daily experiences. “You just can’t get this depth of insight in a one-off focus group or survey,” Hadnot notes.

Document 8

Document Marketing Learning-by-Doing Travel 8

Harvard Business Review

DECEMBER 13, 2016

This idea of keeping people in their homes became a powerful mantra for the team and drove the development of Care in Place. Prototyping care models requires quick access to care locations, medical supplies, IT systems, new medical devices and technology, patients, and time with different providers.

Health Care 8

Health Care Innovation Insurance P&L 8