Center for Creative Leadership

JUNE 2, 2020

They carry titles such as vice president or senior director and have responsibilities for one or more functions — such as sales, marketing, finance, operations, engineering, technology, legal, and human resources. They run business units and geographic regions. How well do your leaders perform in these critically important areas?

Self-aware 83

Self-aware Leadership COO Influence 83

Strategy Driven

OCTOBER 31, 2023

In the modern era of technology and business, fleet management has witnessed a transformative shift. The evolution of fleet management is underscored by several innovative practices and technological integrations that promise a more streamlined and intelligent approach. Hydrogen fuel cells present another exciting avenue.

Transportation 99

Transportation Management Efficiency Long-term 99

Skip Prichard

AUGUST 16, 2021

Legacy companies, we hear, are all doomed to fail unless they double down on the latest digital innovations, and disruptors are ordained to take over the world. Digital innovation is the answer to everything. Business leaders are continually told they need to embrace digital disruption wholeheartedly to thrive in the 21st Century.

Strategy 141

Strategy Venture Capitalist Innovation Company 141

LDRLB

SEPTEMBER 27, 2016

She is a well-known thought leader in design innovation with a focus on building the leadership skills required to ignite change and create lasting impact. In this interview, we discuss how leaders bear the responsibility to help design a better future…and talk tips and tactics for making that happen.

Tactics 60

Tactics Globalization Tips Innovation 60

Strategy Driven

DECEMBER 15, 2015

Previous to our technological advancements, the only way businesses could manage their multiple consumer platforms, numerous transactional tasks, and recover from data emergencies was to outsource to a variety of vendors. Drive Innovation. Employ Internal Multisourcing. It is how people communicate, work, and connect. About the Author.

Strategy 50

Strategy Outsourcing Process Technology 50

Harvard Business Review

OCTOBER 4, 2013

In response, our team at the Global Health Delivery Project at Harvard launched an online platform to generate and disseminate knowledge in health care delivery. In health care, we thought, they could be a rapid, practical means for diverse professionals to share insights and tactics. How do you design a hospital? The Launch.

Globalization 8

Globalization Health Care Information Technology Chief Technology Officer 8

Sales Wolf Blog

DECEMBER 3, 2010

Why You Should Check It Out:  First and foremost, you should follow The Conference Board because it publishes several leading economic indicators gauging where the economy is heading which can be used to help make both strategic and tactical decisions in your organization.

Conference 133

Conference Human Resources Human Capital White Paper 133

Strategy Driven

NOVEMBER 24, 2010

Through innovative solutions delivered within an integrated framework, SAS helps customers at more than 45,000 sites improve performance and deliver value by making better decisions faster. In the global economy, can analytic practitioners be hugely successful in their careers while going unnoticed?

Magazine 51

Magazine Chief Operating Officer Newsletter Objective 51

Harvard Business Review

AUGUST 22, 2014

They knew the answer was not by relying on traditional internal processes and practices for R&D and innovation. IBM, a company with a long and successful tradition of internally-focused R&D activities, is adapting to this new world of creating platforms and enabling open innovation. Innovation Strategy Technology'

Venture Funding 14

Venture Funding Entrepreneur Agility Business Model 14

Harvard Business Review

MARCH 16, 2018

Currently gaining force is a movement to focus for-profit enterprises more on the essential work of enriching societies — that is, benefiting not only those humans who are their owners as publicly traded companies but also those who work in them and who stand to benefit from more purpose-driven innovation.

Drucker 12

Drucker Long-term Short-term Decentralization 12

Harvard Business Review

SEPTEMBER 27, 2017

Coca-Cola recently reshuffled its leadership team to focus on growth, innovation, and digital. Plug-and-play e-commerce technology, search engine optimization, and other distribution solutions are making it ever easier for products to directly reach consumers. Help Employees Embrace Agility.

P&L 12

P&L Agility Fashion Media 12

Harvard Business Review

MAY 6, 2013

There is a marked dissonance between CIOs and the C-suite — a fact that we uncovered in new research conducted with HBR, The Economist, CEB, and TNS Global. The role and effect of technology should be a part of conversations on business decisions, and the CIO should have a pertinent and relevant point of view.

CIO 8

CIO Hamel Technology Tactics 8

Harvard Business Review

FEBRUARY 7, 2014

In 2013, Management Research Group (MRG) completed a large scale global study addressing this question. Leadership included such practices as innovation, persuasion, communication, and results orientation, while measures of effectiveness included such characteristics as future potential, credibility, business aptitude, and people skills.

Organization 14

Organization Development Tactics Strategic Planning 14

Harvard Business Review

JANUARY 20, 2012

The digital agility of web technologies, however, offer particular powers to companies seeking to provocatively make a point. If more customers are intrigued than exasperated by such innovative intrusiveness, who knows what Google Bombs or IEDs — Internet-Enabled-Diatribes — might emerge to champion future positions?

Tactics 14

Tactics Self-aware Politics Industry 14

Strategy Driven

DECEMBER 23, 2020

All of these crises foreshadowed a reality that the global pandemic of 2020 confirmed: There are systemic weaknesses in most companies’ global supply chains that must be mitigated. This is where technology can save the day. Today’s mobile autonomous robotic cart (MARC) technology takes automation a step further.

Supply Chain 110

Supply Chain Compliance Fashion Efficiency 110

Harvard Business Review

MAY 2, 2013

Only a small percentage came up with anything that was truly innovative. This will lead to new business models, new processes, more meaningful business interactions, innovation, improved and faster decision making, and a more agile organization. This allows the smallest of firms to compete globally with the largest of firms.

CIO 8

CIO Competitive Advantage Agility Hamel 8

Harvard Business Review

OCTOBER 18, 2013

Persuaded initially by the entrepreneur’s whiz bang innovation, corporate executives can then find themselves stuck in a morass of very basic coaching and grooming of their young new partners on the one hand, while fending off the cries of delayed shipments or poor quality from customers further down the line. (No Then there’s the upside.

Entrepreneur 8

Entrepreneur Supply Chain Venture Capitalist Learning-by-Doing 8

Strategy Driven

NOVEMBER 15, 2010

Technology – social media specifically – allows for constant communication, but easy communication doesn’t necessarily translate to messages that are received, understood, and capable of driving action. Think about it this way: You likely spend countless hours collaborating and innovating to put forth really good ideas.

Tips 62

Tips Audience Newsletter Armstrong 62

N2Growth Blog

NOVEMBER 23, 2010

link] Anna Smith “Let the attacks begin” – The number one source for innovation/change is pissed-off people (Tom Peters). That said, the way to minimize the impact of discrimination is not through bureaucratic mandates or by playing the diversity card – these tactics increase the diversity gap and heighten resentment.

Diversity 350

Diversity Blog Leadership Learning-by-Doing 350

Harvard Business Review

DECEMBER 16, 2016

Back in 2011, the McKinsey Global Institute published a report on the transformational potential of big data—and it would take a supercomputer to process all of the articles that have appeared since then urging companies to get on board before some digital disruptor renders them obsolete. Insight Center. The Next Analytics Age.

Industry 8

Industry McKinsey Early Adopters Rate of Return 8

Harvard Business Review

OCTOBER 17, 2016

” The tech industry’s combination of high-velocity competition, complexity, global talent, and interdependence among rivals makes it a truly unique environment, requiring a distinct set of leadership skills. All of the latter use technology. The former are technologies. Insight Center. Sponsored by Korn Ferry.

Skills 8

Skills Long-term Short-term Technology 8

Harvard Business Review

JANUARY 10, 2013

The opportunity may entail: 1) pioneering a truly innovative product; 2) devising a new business model; 3) creating a better or cheaper version of an existing product; or 4) targeting an existing product to new sets of customers. For example, a new venture might employ a new business model for an innovative product.

Definition 9

Definition Entrepreneur Tactics Business Model 9

Harvard Business Review

AUGUST 29, 2014

Why would a company use such drastic tactics? In a blog post, Uber says, "We never use marketing tactics that prevent a driver from making their living — and that includes never intentionally canceling rides." Its smart phones make up a mere 2% of the global market. A contractor can supposedly earn $750 for turning a driver.

Six Sigma 8

Six Sigma Airlines Tactics Innovation 8

Harvard Business Review

MARCH 19, 2015

None of these tactics work, because, as research shows, the dynamics of interpersonal relationships depend on individuals’ personalities, not on hard skills or expertise. Leading teams Collaboration Technology' Alternatively, they just assemble the smartest folks they can find.

Team 8

Team Groupthink Emotional Intelligence Tools 8

Harvard Business Review

SEPTEMBER 1, 2011

Technologies will change, distribution channels for content will change, usage environments will change. This is often the reason why thoughtful quantitative analysis that incorporates macro-economic trends, market share, competitive strategies, retail analysis and technological assessments so often misses the mark. Think about it.

Benchmarking 14

Benchmarking Maslow Analysis Trends 14

Harvard Business Review

APRIL 5, 2011

Better than any other technology company, Microsoft knows — painfully well — that the nonmarket domain forms part of the competitive playing field. If the European Commission concludes Google has broken EU competition law, it could impose fines of up to 10 percent of the company's global revenue, or almost $3 billion.

Strategy 14

Strategy Advertising Politics Marketing 14

Harvard Business Review

MAY 31, 2011

All these roles can lead to a seat at the strategy table, an invited seat rather than one forced on the silo executive teams, and to opportunities to link silos both strategically and tactically. Pharmacia had a global team representing regional silos that met to coordinate marketing globally and to coordinate new product planning.

Brand 14

Brand Aaker Objective Team Building 14

N2Growth Blog

OCTOBER 6, 2010

There was a lot more common thinking than critical, innovative thinking. Be willing to change your tactics, but not your core principles. Carlos is responsible for more than 300 brands globally, and it’s no wonder why – he has a plan and he’s sticking to it. Most overnight successes are 20 years in the making.

Blog 360

Blog Brand Media Influence 360

Harvard Business Review

DECEMBER 12, 2012

There are several ways in which a company's actions and thinking need to change as it starts drawing on the knowledge embedded in social technologies. Newsmap provides an interactive map that features, in real time, the news reported by the media globally. The Social Solution to Innovation Challenges. HBR Insight Center.

Media 15

Media How To B2C SWOT 15

Harvard Business Review

APRIL 18, 2017

The tech sector, which has become as famous for toxic company cultures as for innovation, and as well-known for human resource headaches as for hoodie-wearing CEOs, could use a little of the mellowness and wisdom that comes with age. I also learned that my best tactic was to reconceive my bewilderment as curiosity, and give free rein to it.

Industry 15

Industry Library Hotels Human Resources 15

Harvard Business Review

OCTOBER 24, 2013

The infiltration of technology into every part of our lives has made many people seek out personal, low-tech/high-touch experiences and relationships with the companies they patronize. But at a global multi-billion dollar chain, that takes more than just sending out an email asking staff to emphasize their local roots.

Retail 8

Retail Merchandising Market Penetration Brand 8

Harvard Business Review

AUGUST 11, 2015

At the top of the News Feed, users located in India saw a company-issued request to promote Internet.org, the company’s controversial global connectivity effort, to their elected leaders. In going directly to their users, technology companies are participating in the very direct-to-customer media channels they’ve created.

Politics 8

Politics Real Estate Morale Business Model 8

Harvard Business Review

AUGUST 26, 2014

The Department of Defense, which had originally opposed the deal, reversed course when it finally occurred to government officials that if we did not sell the Rumanians this technology, others in Western Europe would. Crisis management Global business Government' The Rumanians awarded the contract to Firestone. and the U.S.S.R.

Licensing 8

Licensing Politics Crisis Management Crisis 8

Harvard Business Review

NOVEMBER 8, 2011

Useful Interview Tactics. And within my area of responsibility, we did some exciting, innovative things. Maryanne Peabody and Larry Stybel are co-founders of Stybel Peabody Lincolnshire, an Arbora Global Company. Being negative about your former employer also won't get you offers. You respond with, "You're right.

How To 12

How To Reputation Health Care Politics 12

Harvard Business Review

NOVEMBER 30, 2017

A middle manager at a global technology organization — let’s call her “Denise” — had a problem. The innovation would boost efficiency by taking the excess inventory of one business unit and shipping it to units that had deficits, thereby reducing inventory-carrying costs companywide.

Politics 9

Politics Innovation Project How To 9

Harvard Business Review

MARCH 20, 2013

Finally, the unique economics of the nonprofit sector — the buyer (donor) is frequently a different person from the user (beneficiary) — interrupt the direct feedback loop that often drives innovation in business. The lack of data makes day-to-day tactical decisions hard and long-term planning practically impossible.

Information 8

Information Storytelling Comparison Tactics 8

Mark Sanborn

MAY 10, 2019

The people we lead want innovators, not just imitators. Business model innovation. While speaking to a global technology company in the Middle East, I was fascinated to hear that their C-level executive customers were most worried about innovation in business models—more so than the impact of technology.

Ethics 40

Ethics Business Model Follow-up Innovation 40