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Are Customers Or Employees More Important?

The Horizons Tracker

In 2005, Vineet Nayar made waves when he announced that the Indian IT company HCL would put employees first. This focus on customers continued when the researchers analyzed a wider range of corporate literature, including strategy textbooks, articles in the Harvard Business Review , and academic journal articles.

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Servant Leaders Outperform Because They Connect

Michael Lee Stallard

Navy from 2000 until 2005. Although I don’t have space in this article to tell you all of what Admiral Clark did, his actions can be summarized in three words: Vision , Value and Voice. As the Navy improved sailor retention and developed greater alignment with Admiral Clark’s vision, it became faster and more responsive.

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HPU: A Case Study in the Extraordinary

Mark Sanborn

In fall 2021, HPU ’ s freshman class was larger than the entire student body was in 2005 and will have access to 62 majors and 64 minors. . Qubein, an alumnus of High Point University, became the seventh president of this 94-year-old institution in 2005. Even more astonishing? As Roger Clodfelter, Senior V.P.

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Those Dreaded Meetings and Why You Should Learn to Love Them

Terry Starbucker

However, I challenge organizations to be more innovative with the format of their meetings. Let’s be innovative with our “how&# so we can perhaps get to richer discussions during the process. Bring in faciltiators, shake things up, try to do meetings WITHOUT powerpoint sometimes, bring in a yoga teacher!

Letter 268
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Willy Wonka and the Leadership Idea Factory

Terry Starbucker

I write a lot on innovative thinking. I want people to develop a sense of convinction that they can create new ideas anytime and anywhere. I love the notion of viewing the world as a half full glass — as this opens to the door to new ideas to fill the glass. It could be your best decision in a while!

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Marshall, Not McChrystal, Should Be Role Model for Military Leaders

Michael Lee Stallard

Marshall created a culture that stands in stark contrast to the culture created by General McChrystal as reported in a Rolling Stone magazine article entitled “ The Runaway General.&# General Marshall increased knowledge flow by learning what was going on outside America so that he could be prepared to respond to external developments.

Ryan 220
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Why Social Media Is The Greatest Thing Since Sliced Bread – And.

Terry Starbucker

Why else would all new products or innovations be compared to it since it was first sold in 1928 ? It was just another consumer convenience, allowing us to make our sandwiches faster. But because it made it that much easier, it launched the sandwich into a whole new level of popularity. It could be your best decision in a while!

Media 278