The Practical Leader

DECEMBER 6, 2012

Leadership has been a lifelong passion for me. I’ve also written seven books, hundreds of articles and blogs, facilitated over a thousand retreats and workshops, and delivered hundreds of keynotes on personal, team, and organizational leadership. It heralds a mega-shift in leadership training and development.

Books 53

Books Collins How To Leadership 53

Women on Business

DECEMBER 20, 2012

president of Simon Associates Management Consultants. I was recently asked to think about how 2013 trends will impact women in the work force and how women will impact the trends. But many of the trends are picking up speed now and should become even more pronounced in 2013. Guest Post By: Andrea Simon, PhD., corporate boards.

Trends 265

Trends Power Simon Real Estate 265

Deming Institute

JANUARY 5, 2017

Out of the Crisis resonated with me – not because of statistics, but because of the human factors, the psychology, and the workplace dynamics that I already recognized from the workplace, having worked a few part time retail jobs at that point. During my junior year in college, I was running for leadership positions in my fraternity.

Deming 46

Deming TQM Kaizen Crisis 46

Harvard Business Review

OCTOBER 27, 2014

A mid-level manager in this 5,000-employee hospital, she is leading a 70-member group on patient flow as part of a larger organizational effort. Her ability to lead and inspire — to become a change leader from her position as a mid-level manager — is helping her team produce results. I found a few defining characteristics: 1.

Middle Management 13

Middle Management Six Sigma Taylorism Taylor 13

Strategy Driven

MARCH 16, 2016

As of February 28, 2013, the company claims: 13,638,438 “lives empowered”. Now, a completely different industry: wholesale food components and retail baking. Where it replaces darkness, it creates four more productive hours per day. Children can get better grades; parents can start cottage industries. 656,952 tons of CO2 offset.

Productivity 50

Productivity Products Prahalad Open-book 50

Harvard Business Review

JULY 24, 2017

Change management can be a test for any organization. Several studies by Towers Watson show that just 25% of change management initiatives are successful over the long term. Change management certainly tested us. We have hired more than 5,000 new employees since beginning the effort in late 2013.)

Management 10

Management IPO Diversity Long-term 10

Harvard Business Review

OCTOBER 6, 2016

Former employees have alleged a “soul-crushing” culture of fear and daily intimidation by managers, where they were pressured to reach extreme sales goals, some by breaking the law. The bank has since fired 5,300 employees for the illegal behavior and eliminated retail bank sales goals entirely.

Banking 10

Banking Committee Leadership Ethics 10

Harvard Business Review

OCTOBER 6, 2014

Troubles at Tesco, the UK’s leading retailer, are mounting. If round after round of profit warnings was not enough – group operating profits fell 20% between 2011 and 2013 and are likely to fall another 30% in 2014 — the company recently announced it had overstated its first-half profit by about $400 million. How did this happen?

Retail 11

Retail Merchandising Discount Price 11

Harvard Business Review

OCTOBER 28, 2014

It’s not been a great year for venerable retailer Sears, which is reputed to be closing 130 retail stores and laying off more than 5,000 employees. Founded in 1886 as a mail-order watch retailer, Sears was already 71 when it became an original member of the S&P 500 in 1957. Apparently, it was big data.

Retail 9

Retail Quinn Real Estate Apparel 9

Harvard Business Review

APRIL 4, 2014

The tales of two companies, cell phone accessories retailer Cellairis and skin care products maker Rodan + Fields, illustrate the dangers of top-level strategic tinkering. They had the epiphany that they could use cheap retail space – the carts that sit in the middle of shopping malls – to sell mobile phone accessories, mostly cases.

Strategy 8

Strategy Wireless Company Retail 8

Harvard Business Review

APRIL 23, 2014

In January 2013, Chip Blankenship, CEO of GE Appliances issued a challenge to the newly formed team: “You’re going to change every part the customer sees. At their training center in Louisville, they bounced ideas and product prototypes off of retail salespeople who came to learn about GE’s products. You won’t have a lot of money.

Ries 10

Ries Waterman Finance Competitive Advantage 10

LDRLB

MAY 26, 2014

There’s even a story that Reed Hastings wanted a meeting with the people at Blockbuster to essentially give them the technology, saying let us handle your DVDs by mail and your future streaming business; you focus on the retail store. It’s not generally a technology problem; it’s a leadership problem. DAVID: Yeah.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Harvard Business Review

JULY 17, 2015

’” Purpose might have informed the management of two failed brands – Blockbuster and Radio Shack — differently. The brand died a slow death, beginning when Blockbuster filed for bankruptcy in 2010 and then ultimately when its acquirer, Dish Network, decided to shut down all video rental operations in 2013.

Brand 8

Brand Merchandising Retail Real Estate 8

Harvard Business Review

NOVEMBER 17, 2016

retail chains. Following an entrepreneurial strategy ultimately means that managers and employees of a firm act more proactively and innovatively, and they take more risks — all which is known to drive growth and increase a firm’s advantage against competitors. Leadership is changing — fast. Insight Center.

CEO 8

CEO Letter Retail Strategy 8

Harvard Business Review

AUGUST 17, 2017

BlackRock, the largest asset manager in the world, recently said , “Environmental, social, and governance (ESG) factors relevant to a company’s business can provide essential insights into management effectiveness and thus a company’s long-term prospects.” It was an ambitious but concrete plan.

Execution 11

Execution Metrics Long-term Incentives 11

Harvard Business Review

APRIL 4, 2014

However, with China’s growth slowing over the past two years, costs shooting up, the government making life difficult for multinational companies, and confusion following the reforms emanating from the Third Plenum in November 2013, some companies are heading in the opposite direction. Go for Broke. 2 in the market.

Supply Chain 9

Supply Chain Retail Chemicals Marketing 9

Harvard Business Review

SEPTEMBER 13, 2016

Retail giant Target, for example, estimated its losses from a 2013 data breach at more than $250 million. What’s more, according to a recent survey conducted for BAE Systems of 300 managers in the financial services, insurance, and IT/tech industries in the U.S., And the potential losses are significant.

Review 8

Review Training Execution Survey 8

Harvard Business Review

DECEMBER 28, 2017

Zimbabwe’s new leadership faces a challenging task. After Mugabe claimed victory in a disputed election in 2013, however, corruption increased , while the strengthening U.S. An influx of capital could also result in a revival in the formal retail sector (e.g., Years of economic mismanagement.

Banking 8

Banking First-mover Advantage Politics Finance 8

Strategy Driven

OCTOBER 11, 2013

Business shift from the retail dealer customer service mentality of Firestone shifted to a high-production tire operation. Current management of both companies were ill-advised on handling the crises. K-Mart had become the odd retailer out but still kept 1,500 stores for its reorganization. Those We Bring Upon Ourselves.

Crisis 58

Crisis Crisis Management Retail Budgeting 58

Harvard Business Review

DECEMBER 14, 2018

Writing in the Sloan Management Review, Boston College professor Gerald Kane noted that 87% of executives surveyed indicated that digital technologies will disrupt their industries to a great or moderate extent. As a result, many B2B companies remain stuck in a stalemate. During this period, Home Depot was compelled to carry Cree products.

Strategy 10

Strategy B2B Insurance Business Model 10

Harvard Business Review

APRIL 17, 2015

While there are some factors that make social innovation more likely than not — such as intrapreneurs who will champion them — Davis and White find that competing for talent, strong brands, and leadership transitions all correlate with stronger social initiatives.

Innovation 8

Innovation Company Supply Chain Open-book 8

Harvard Business Review

JUNE 30, 2014

As we were a product-centric organization, the shopping experience had played a supporting role, with individual elements of the experience managed by different organizational silos. In 2012, Electrolux leadership decided this had to change. Branding Change management Marketing' Our transformation centered on the consumer.

Marketing 8

Marketing Brand Globalization Innovation 8

Harvard Business Review

NOVEMBER 25, 2015

So most executives manage it according to their intuition. It takes a careful mix of mission, management, and culture. One 2013 study illustrates this well. We saw this play out in retail, banking, telecommunications, and the fast food industry as well. Insight Center. How to Be a Company That Employees Love.

Motivation 8

Motivation Company Airlines Learning-by-Doing 8

Harvard Business Review

DECEMBER 20, 2016

I’ve found that managers who fully embrace a superconsumer strategy learn more from their consumers through increased empathy. These managers are more persuasive at getting buy-in from the leaders in their organization, make better strategic decisions, and achieve more stable, more predictable, and longer-term growth.

Airlines 8

Airlines Energy Self-aware Learning Curve 8

Harvard Business Review

OCTOBER 25, 2017

In 2013 spending on care for people with the disease in the United States topped $100 billion. However, providing nutritious meals is not nearly enough; achieving sustainable health and lifestyle improvements requires educating patients about healthy eating habits, goal setting, exercise, mindfulness, and diabetes management.

Class 8

Class Insurance Cost Health Care 8

Harvard Business Review

MARCH 14, 2016

The term “unicorns,” coined, in 2013, by Aileen Lee, founder of Cowboy Ventures , is commonly used to identify venture-backed private companies valued at $1 billion or more. Similarly, Flipkart, the largest online retailer in India, has so far raised an impressive amount of around $3 billion in nine rounds of equity financing.

Company 8

Company Succession Analysis Entrepreneur 8

Harvard Business Review

JUNE 14, 2016

When your manager is also your parent, sibling, or another relative, how do you keep things professional? Toby Bozzutto’s father, Tom, never asked him if he wanted to work in the family real estate management company. He credits Bayard’s no-nonsense leadership and advice with helping to inspire him. ”

Real Estate 8

Real Estate Supply Chain Learning-by-Doing Career 8

Strategy Driven

OCTOBER 25, 2013

Crisis management is so much more than handling of the media. We therefore mounted a full-scope crisis management initiative that focused heavily on after-the-crisis help for the victims and their families. The common denominator was open communications with customers, where other retail centers try to stifle mention of incidents.

Crisis Management 79

Crisis Management Crisis Risk Management Budgeting 79

Harvard Business Review

AUGUST 5, 2014

“We’ll spend a lot of time bringing product to market, but we need to plan for the fact that a launch gives us a six-month head start and no more,” says Gary Booker, CMO of Dixons Retail. That helped account managers focus their pitch on the client’s business issues and build rapport. And that really is on the backs of marketing.”

P&L 10

P&L Banking Marketing Call Center 10

Strategy Driven

OCTOBER 4, 2013

The insightful companies examine their own backyards… applying the discussions, uncoverings and applicabilities to how they will better manage in the future. Recommendations for crisis management and preparedness as part of macro planning are offered. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. by Hank Moore.

Crisis 59

Crisis Airlines Transportation Crisis Management 59

Harvard Business Review

JANUARY 5, 2017

” It explains why firms that have anchored their strategies to content have ceded digital leadership to those that have focused on connections. When the pseudonymous Robert Galbraith published A Cuckoo’s Calling in 2013, the novel sold about 1,500 copies in the first month. Rowling, sales rose to over one million.

Media 11

Media Advertising Fixed Costs Content 11