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How Employee Engagement Drives Customer Satisfaction

N2Growth Blog

An IBM study in 2017 showed that 80% of employees feel more engaged when their work is consistent with the core values of the organization. A 2017 Aberdeen Research Report states that “Customer experiences don’t happen in a vacuum. Engagement is about much more than just job satisfaction. They are the result of employee activities.

Metrics 306
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7 Top Tips For Progressing Your Career

Strategy Driven

Are you an ambitious person who is determined to achieve higher and progress your career quickly? To ensure your career progression is constantly moving forward, you should endeavor to take on as much responsibility as possible. Request to take over with client liaison or to manage new projects and teams. Request training.

Career 92
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3 Ways to Further Your Business Career

Strategy Driven

Are you ready to take your business career to a whole new level? Check out the three ways to go about doing so below and get ready to enjoy the perks of an exciting career in the ever-changing world of business. Dive into a New Project. Get out there and do what it takes to further your business career today!

Career 59
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Are You Falling for the Myth of "Failing to Plan is Planning to Fail"?

Great Leadership By Dan

When was the last time you saw a major planned project suffer from a cost overrun ? It’s not as common as you might think for a project with a clear plan to come in at or under budget. For instance, a 2002 study of major construction projects found that 86% went over budget. First, break down each project into component parts.

Planning 215
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Why Career Progression Starts with Self-Improvement

Strategy Driven

However, to successfully improve your career, you’ll need to adapt a new approach and attitude. You might want to volunteer for new projects or get advice on how to secure more qualifications. It is also important that you look through your strengths and limitations, so you can determine which future careers will suit you.

Career 52
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Don't Small Talk, Have Courageous Conversations.

Rich Gee Group

Some I've used: "So, what's your big project for 2017? I am going to try to connect everyone I meet to someone I know to help them build their business/career." Talk About Scary Subjects. Instead of the weather, think of assertive, strong questions to get people out of their shell. How's it going so far?"

Follow-up 221
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Preview Thursday: Up is Not the Only Way by Beverly Kaye, Lindy Williams, and Lynn Cowart

Lead Change Blog

The following post is a preview excerpt from “ Up is Not the Only Way: Rethinking Career Mobility ” by Beverly Kaye, Lindy Williams, and Lynn Cowart, with permission from Berrett-Koehler Publishers (2017). Careers used to be predictable. Careers today happen in that world–a world that continues to change.