Great Leadership By Dan

SEPTEMBER 29, 2016

Action Item: Set up focus groups and ask employees how they stay informed about the company. Ask for suggestions on how to improve communication, then take their ideas and implement them if possible. Everyone in an organization needs to understand what the vision of the company is and how their job contributes to the big picture.

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Leadership Development Development Airlines Loyalty 120

Leadership Freak

JULY 7, 2012

Image source The first thing Jim Parker, former CEO Southwest Airlines, said when I asked him to share the advice he most frequently gives leaders is, “Be yourself.” “I’m How can you adapt without [.]. I’m just being me,” can, however, mask stubbornness, resistance, and justify mediocrity.

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Airlines Long-term How To Resistance 195

The Practical Leader

JUNE 23, 2021

That’s particularly true in the airline industry. Airline revenues collapsed while fixed costs stayed high. If you’re going to bet on an airline most likely to soar as travel resumes, put your money on Southwest Airlines. They were named the #1 U.S. So, what’s love got to do with it?

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Airlines Fixed Costs Collins Video 64

Lead Change Blog

JANUARY 24, 2019

My father worked for United Airlines in a variety of executive positions, rising up to becoming the assistant to the president. One of the most powerful lessons my dad taught me was how to show up in life. I remember at a very early age, maybe six or seven, he began teaching me how to introduce myself.

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Succession Restructuring Airlines Constraint 235

Lead Change Blog

DECEMBER 7, 2017

Other research indicates that people are willing to change vendors to do business with people who know how to develop good relationships. Southwest Airlines has garnered loyal customers and employees but making humor a hallmark of everything they do. Good relationships are bolstered by a sense of humor.

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Aaker Bond Goleman Emotional Intelligence 251

Terry Starbucker

JANUARY 23, 2014

Here are the main points we cover during the podcast: Steve’s “defining moment” when he knew leadership development was his passion. How Steve developed his core philosophy around the radical “LEAP” – Love, Energy, Audacity and Proof. Listen in and enjoy this great talk with Steve.

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Download Leadership Airlines Energy 296

Modern Servant Leader

OCTOBER 24, 2014

Dale Carnegie, in his classic book, “ How to Win Friends and Influence People ” explains the importance of empathy. Herb Kelleher: Herb Kelleher , the charismatic co-founder and long-time CEO of Southwest Airlines was known to show a great deal of empathy throughout his leadership at the company. Russell, Robert F. &

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Servant Leader Greenleaf Airlines Definition 210

Michael Lee Stallard

MARCH 5, 2018

In healthcare, construction, aerospace/defense, airlines and automobile manufacturing, mistakes and accidents can be a matter of life and death. Go to people on the front line closest to the activity, share the data and ask for their ideas and opinions on how to close the gap. When complex tasks are involved, checklists are necessary.

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Quality Metrics Airlines Bottom-up 150

Coaching Tip

FEBRUARY 23, 2012

The companies that develop the deepest connections will generate more value for their customers and employees (and shareholders). Sticking with Southwest Airlines, why do their flight attendants entertain their passengers? You can follow Dov on Twitter at @DovSeidman and join the HOW community on Facebook. 6) Give trust away.

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How To Airlines Media Innovation 110

Strategy Driven

AUGUST 3, 2016

The Presentation: Give each executive a month to prepare a strategic plan on how to double the size of your business in five years. As a former 15-year executive with Southwest Airlines, she takes principles and practices she helped develop to companies that strive for better employee engagement and loyalty. All rights reserved.

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Execution Tactics How To Loyalty 50

Lead Change Blog

JULY 29, 2016

Do you know how to help others feel a strong sense of meaning and purpose in the workplace? In two previous posts, I shared about the strategies of using self-reflection and community building , and in this one, I will share the last key strategy for developing a meaningful workplace: engage in serving others through your work.

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Audience Airlines Bond Bottom-up 150

Leading Blog

JULY 25, 2019

To match their entrepreneurial innovation power, established organizations must also prepare for the future and, ultimately, learn how to invent the future. Japanese airline ANA commissioned a global competition via the XPRIZE Foundation to create the future of travel that has now resulted in targeting the next big market: Space.

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Innovation Organization Bottom-up Airlines 222

Tanveer Naseer

SEPTEMBER 29, 2015

” Southwest Airlines’ sought to “Become THE low-fare airline” in the nineties. As a successful basketball coach and educator for over 20 years, Sean gained valuable insights into how to develop winning teams, something that forms the basis of his new book “ Rapid Teamwork ”.

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Team Teamwork Airlines Goal 100

Lead Change Blog

JUNE 16, 2016

In June, I found out that Captain Denny Flanagan, of United Airlines (UAL) retired after 30 years with UAL and 20 years Navy before that. Please let me know how we can exceed your expectations. Lesson Two: Servant Leaders actively model HOW to reach the customer. PROLOGUE: I wrote this over 9 years ago.

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Servant Leader Leadership Airlines Travel 150

The Center For Leadership Studies

MARCH 29, 2021

He worked as an interior mechanic for Continental Airlines and found a wallet a passenger had left behind in a first-class seat pocket. When you try to press her into providing you with the secrets of her leadership style , she goes all “Keith Shriver” on you: “Leadership is a matter of how to be, not how to do!”.

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Leadership Document Airlines Learning-by-Doing 95

The Practical Leader

OCTOBER 24, 2011

John Kotter and James Heskett’s classic book, Corporate Culture and Performance , is an organization development classic. Southwest Airlines, Wal-Mart, IBM, ING, 3M, and Proctor and Gamble are some of the adaptive cultures providing insights to the enduring success growing from their highly effective cultures. Expectations (e.g.

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Heskett Kotter Books Review 49

Women on Business

JANUARY 11, 2011

Wouldn’t it be great to simply plug in your dreams or goals for your life and career and have someone tell you in a very confident assuring voice how to get there? A “GPS Buddy ” could make a huge difference in how well you navigate in 2011 toward your life and career goals. Don’t you wish you had a GPS for your life and career?

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Press Release Succession Discount PR 160

Modern Servant Leader

FEBRUARY 17, 2016

Also consider how a company in an industry notoriously difficult to make money in, has managed to be wildly successful, where others have failed. America’s largest airline and the most profitable – the airline that love built. Southwest Airlines, has been touted as a servant leadership company as well. Ben: So you.

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Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

Also consider how a company in an industry notoriously difficult to make money in, has managed to be wildly successful, where others have failed. America’s largest airline and the most profitable – the airline that love built. Southwest Airlines, has been touted as a servant leadership company as well. Ben: So you.

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Leadership Servant Leader Airlines Learning-by-Doing 100

Change Starts Here

MARCH 5, 2015

In order to improve results, a manufacturer sought to involve more people in developing and implementing creative solutions. A non-profit organization developed a new way to engage volunteers. The change impacted how the organization worked with outside partners and with the community. Developing Teams.

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Six Sigma Agility Franchising Airlines 60

CO2

DECEMBER 19, 2012

5 Step Personal Development Process. During a period in the late 1990′s, Korean Air had more plane crashes than any other airline in the world. Becoming a Leader: Challenge #8–Encourage Dissent. Yet, their pilots (and co-pilots) were impeccably trained. So, why the rash of crashes?

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Emotional Intelligence Self-aware Airlines Insurance 102

Harvard Business Review

DECEMBER 2, 2015

Southwest Airlines receives a job application every two seconds. Yes, an employer must work to keep employees engaged by offering good pay and benefits, opportunities for development and advancement and a collaborative, mission-driven culture. How to Be a Company That Employees Love. Insight Center.

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Airlines Review Engineering Career 8

Sales Wolf Blog

NOVEMBER 1, 2010

Equal Employment Opportunity Commission (EEOC) Uniform Guidelines on Employee Selection Procedures (1978) Uniform Guidelines on Employee Selection Walk The Talk The Dash, The Race, and Management, Training and Development Resources Workforce Management: information on employment law, human resource development and human resource management.

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Blog Middle Management Talent Management Human Resources 157

HR Digest

OCTOBER 17, 2020

In worst hit parts of the world (especially Italy and China) many announcements have focused on compensation reduction for senior executives (especially in the hospitality, automobile and airline industries). Create a team of leaders across the organization to develop the benefits framework while also keeping in mind the cost of labor.

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Short-term Committee Incentives Long-term 59

Tanveer Naseer

SEPTEMBER 17, 2013

Of course, the ability for an organization to create value not only impacts how innovative it can be, but also whether it can succeed and thrive in today’s fast-paced, interconnected global economy. Some other posts you may enjoy: How Do You Show Up As A Leader In Your Organization? That this is something that only we could do.

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Organization Conference Audience Globalization 264

Jason Womack

OCTOBER 5, 2014

I can work on an American Airlines flight over the Atlantic or Pacific Ocean, set up a “temporary office” at a Starwood hotel, or review client notes at a locally-owned, community-focused coffee shop. As you think about the week ahead, you’ll see how you can be as productive as ever, just about anywhere you find yourself.

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Productivity Products Tips Travel 159

Strategy Driven

OCTOBER 29, 2020

To remedy this situation in the hospitality industry, a new pricing strategy was developed; the Yield Management strategy. What is yield management and how does it affect your business? Many companies offer the highest prices to customers and examine how many clients are still able to book for their services despite that high price.

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Yield Management Price Management Hotels 65

HR Digest

OCTOBER 17, 2020

In worst hit parts of the world (especially Italy and China) many announcements have focused on compensation reduction for senior executives (especially in the hospitality, automobile and airline industries). Create a team of leaders across the organization to develop the benefits framework while also keeping in mind the cost of labor.

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Short-term Committee Incentives Long-term 52

Harvard Business Review

MARCH 14, 2017

Given political climates around the world and a new wariness around international cooperation, the private sector could find itself in the hot seat: trying to pick up the slack on big issues from climate change to sustainable development. The problem is that the private sector is not easily organized to create or bolster public goods.

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Development Company Innovation Goal 11

Next Level Blog

JULY 14, 2010

In the interest of developing a comprehensive resource, feel free to add your own in the Comments. Doing so abdicates all control of the trip to the airlines. Immediately find the first Departures board, scan the list of cities for our destination, confirm the flight number and develop your plan for getting to the gate.

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Travel Blog Executive Coaching Learning-by-Doing 236

Leading Blog

NOVEMBER 3, 2023

airline companies have pointed fingers at the Federal Aviation Administration (FAA) as the biggest cause of outages, even as the FAA has fired back at airlines. Imagine what might happen if there were different steps for each country, or each airline, when it came to handling Air Traffic Controllers’ (ATC) control transfers.

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Industry Stage-Gate Organization Company 269

Strategy Driven

JULY 25, 2012

Front Line Heroes : Battling the business Tsunami by developing high performance organizations (Volume 1) by Bruce Hodes. It is possible to develop and grow powerful organizations in challenging times-it just takes courage, determination, and actionable techniques that work. How to transform groups into high-performance teams.

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Team BHAG Blanchard Airlines 51

Harvard Business Review

JANUARY 27, 2016

As president of RSA Ground, the subsidiary of Rising Sun Airlines responsible for servicing its planes at airports across Japan, he’d been under enormous pressure in recent months. A week from now, I’d like a proposal for how to get back to 12 minutes, if not down to 10. You’ll learn how to do it faster.

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Case Study Airlines COO CFO 8

Strategy Driven

JANUARY 17, 2014

However, innovations in the neurosciences to developments in social media have revealed that profitability should no longer be relegated to sales figures and profit margins alone. All airlines are the same, except for their people. Relate Articles: Marketing and Sales – Some Sales Are Simply Not Worth Making.

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ROE ROI Letter Airlines 50

Kevin Eikenberry

JANUARY 22, 2011

Solving our business problems, making leaps in productivity, Customer Service, product development (or anything else), requires the same shift. Meeting the criteria laid out by NASA would require thinking quite different from the thinking that leads to the planes of today.

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Creativity Workshop Blog Video 183

HR Digest

OCTOBER 6, 2018

When you cross-train employees within a department, you provide them with the technical know-how to run day-to-day operations, allowing you to focus on ‘The Big Picture’ like communication, vision, and conflict resolution. Strategic planning of employee onboarding and development ensures consistency. Staff More Strategically.

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Learning Curve Training Short-term Competitive Advantage 40

LDRLB

MAY 26, 2014

If it’s a Kickstarter kind of situation, they may be funding, actually, the development of the product before you’ve even put pen to paper. They’re going to be support; they’re going to tell other users how to fix things when they don’t work right. That’s what happened, remember, in the airline industry.

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Early Adopters Rogers Disruptive Innovation Innovation 60