Persuasive Powerhouse

JULY 7, 2010

The CFO owns a couple. Mary Jo Asmus A former executive in a Fortune 100 company, I own and operate a leadership solutions firm called Aspire Collaborative Services. I am married, have two daughters, and a dog named Edgar the Leadership Pug who exemplifies the importance of relationships to great leadership.

Greenleaf 200

Greenleaf Maslow Goal Goleman 200

CO2

SEPTEMBER 6, 2018

They can be useful for you, your advisors/coaches, and board members in discussing and reviewing the readiness of your organization. Your org chart can tell a more informed story by adding compensation information, date hired, communication/leadership style, potential successors, and the development plan. Potential Successors.

Leadership Styles 87

Leadership Styles COO Learning-by-Doing Planning 87

CO2

SEPTEMBER 6, 2018

They can be useful for you, your advisors/coaches, and board members in discussing and reviewing the readiness of your organization. Your org chart can tell a more informed story by adding compensation information, date hired, communication/leadership style, potential successors, and the development plan.

Leadership Styles 78

Leadership Styles COO Learning-by-Doing Planning 78

Lead on Purpose

JULY 10, 2009

in the 1980s, put it this way: “In the end, all business operations can be reduced to three words: people, product and profits. With the right ‘business operations’ in place, your company will achieve success: People: In any company or organization, the real assets are the people. People come first.&#

Succession 133

Succession CFO Ethics Taylorism 133

Marshall Goldsmith

FEBRUARY 8, 2018

Jim Kim (President of the World Bank), Peter Drucker (founder of modern management), Paul Hersey (noted author, teacher, and personal mentor of mine), and Warren Bennis (one of the world’s greatest leadership thinkers of his time). Has been recognized as the World’s #1 Leadership Thinker. Co-founder Partners in Health. million times.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

Harvard Business Review

MARCH 2, 2017

Every organization has a slightly different framework of expected experience, but I like to look at this through the lens of strategy and operations. One CFO I know managed finance for a spin-off firm when it went public and then returned to the parent company in a corporate position. Competition for top slots is intense.

CFO 8

CFO How To CIO Finance 8

Harvard Business Review

OCTOBER 18, 2018

The feedback in the 360-degree reviews was supposed to be anonymous. Lance was struck by what he saw in CFO Damon Ewen’s file. ” Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. kuritafsheen/Getty Images.

Case Study 13

Case Study Team CFO Merchandising 13

Harvard Business Review

JULY 29, 2014

In the July/August issue of HBR , Ram Charan argues that the Chief Human Resources Officer (CHRO) role should be eliminated, with HR responsibilities funneled in two separate directions — administration , led by traditional HR-types, reporting to the CFO; and talent strategy , led by high-potential line managers, reporting to the corner office.

CFO 11

CFO Charan Intangible Assets Human Resources 11

Harvard Business Review

MARCH 6, 2013

But this makes the still lingering CMO-CFO disconnect even more significant, as both executives are now stewards of that critical corporate data. As the CMO, I can say that a big part of trusting Gene (CFO) was that he not only demonstrated a passion for marketing, but a genuine interest in helping our department with his finance expertise.

CFO 8

CFO Advertising Finance Marketing 8

Harvard Business Review

DECEMBER 25, 2014

Ironically, my story is a story of overcoming my own biases about diversity—and then using these hard-won insights to build one of the most diverse leadership teams and board of directors in the world. Recognize that a diverse leadership team delivers superior long-term performance. Diversity Multinational Leadership'

Team 12

Team Diversity CFO TSR 12

Harvard Business Review

AUGUST 29, 2011

The former CFO did not go quietly. Meanwhile, the CEO and new CFO had to raise capital and revenues to make up for the shortfall, which the disgruntled former CFO blamed on everyone else. They need to see that you operate by principles. He rallied friends who sent emails to prominent customers about his grievance.

CFO 15

CFO Chief Financial Officer Cooper Learning-by-Doing 15

Harvard Business Review

JULY 31, 2017

These intangible factors like culture, leadership, and motivation do not yield easily to empirical analysis. There are also heated academic debates over how to measure leadership effectiveness, motivation, and culture. The issue is that they operate as artisans, not scientists.

Marketing 8

Marketing Root Cause Analysis Management Supply Chain 8

Harvard Business Review

MAY 31, 2017

Before 1999 “performance” had a simple, unidimensional definition for health care leaders and their boards: It was shorthand for the CFO’s financial report, summarizing operating margins. In the years since, “performance” has become more complex, now including dozens or even hundreds of quality measures.

Health Care 12

Health Care Chief Financial Officer Comparison Quality 12

Harvard Business Review

JULY 8, 2013

Certainly we know that heads of finance and HR tend to move around a lot more because the skills are very transferrable, and in fact it looks better for an HR executive or CFO to show a breadth of industry. Insiders are much more likely to replace the COO, for instance, while outsiders are more likely to replace the CFO.

CEO 9

CEO CFO COO Industry 9

Harvard Business Review

OCTOBER 11, 2018

a cataract operation can cost $200 or less, compared with $3,500 in the U.S. Under the leadership of Anthony Tersigni, Ascension’s president and CEO, the organization has sought to become much more efficient at delivering health care. The savings to Ascension in supplies alone totaled about $1 billion, or 5% of total revenues.

Health Care 8

Health Care Insurance Cost Price 8

Harvard Business Review

MAY 3, 2017

” Yet business leaders who took the CHRO role, including Quinn, report it is the most impactful role in their career, and many would not accept an organizational leadership position that didn’t come with the CHRO role. Of course, they haven’t had a chance to think it through, but that’s the first reaction.”

Quinn 13

Quinn Execution CFO Forrester 13

Harvard Business Review

JUNE 5, 2018

As soon as you step into a top position at a company that needs to significantly improve the way it operates, there’s pressure to get off to a quick start. As a consequence, quick wins may soon be undone, or they may beget new leadership problems. HBR Staff/Clare Jackson/EyeEm/Getty Images.

Supply Chain 11

Supply Chain CEO Kahneman Self-aware 11

Harvard Business Review

NOVEMBER 8, 2011

Here's an example*: Peter was the divisional CFO for the consumer unit of a global products company. As members of the senior leadership team, these three managers worked well together on business issues although they were not personal friends. When Sarah left, Operations also was reconfigured.

Management 12

Management Restructuring CFO Operations 12

Harvard Business Review

JANUARY 19, 2018

There was a need to refocus the management team on reducing costs, targeting opportunities based on their profit rather than their growth potential, and systematically reviewing all parts of the business for any other opportunities to improve profitability. Like Wilson, Anderson was able to lead the senior team.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

JANUARY 19, 2015

For example, the power company Tenaga Nasional could send a leader with strong operating capabilities to work for several years at Malaysia Airlines, acquiring skills in turning around a troubled business. He spent two years as the CFO of power and automation company ABB, from 2002 to 2004, before returning to Shell as CFO.

CFO 8

CFO Leadership Development Telecommunications Cost 8

Harvard Business Review

OCTOBER 2, 2014

To reverse this, senior leadership took a number of steps. The teams with the most compelling ideas were given an opportunity to present and defend their idea to the innovation investment committee, which included the CEO, CFO, and a few other senior executives. product vs. operational) and referenced the same stages (e.g.

Innovation 9

Innovation Metrics Christensen Workshop 9

Harvard Business Review

APRIL 6, 2011

Lest you get too comfortable, you might want to consider the cautionary tale of a company whose program received rave reviews while in progress, only to fail spectacularly. The leadership got impatient waiting for demonstrated results. The system must be reviewed and validated by finance. What can we learn from this failure?

Process 15

Process Six Sigma Finance Short-term 15

Harvard Business Review

NOVEMBER 17, 2015

With a strong, competent, and independent chair able to step in and assume responsibility (and possibly act as interim CEO), a company in a crisis that destroys its leadership is better placed to navigate the storm. Hayward’s leadership had contributed to BP underplaying safety its U.S. Take the case of BP.

CFO 8

CFO Crisis Mass Marketing IPO 8

Harvard Business Review

OCTOBER 18, 2013

Next, the 10-member senior leadership team used a variety of means, such as town halls, and videos of executives explaining the plan, to clearly and repeatedly communicate the urgent need for cost reduction as a requirement for process redesign across the system that would ultimately improve patient care. Capitalize on success.

Cost 8

Cost Health Care Six Sigma Insourcing 8

Harvard Business Review

DECEMBER 26, 2014

We have reviewed hundreds of corporate announcements and websites, interviewed numerous leadership experts, and conducted an analysis of CEO changes and successions over the past five years at S&P 500 and Global 100 companies. A leapfrog candidate should never be the “least worst” option.

CEO 12

CEO Contingency Plans Telecommunications Planning 12

Harvard Business Review

JUNE 16, 2015

And as an HBS white paper points out, even some of today’s most mainstream executives — from the CTO to even the CFO — were once just new positions created to deal with “significant opportunities and risks emerging from technological or social disruptions.” The Future of Operations. Insight Center.

Constraint 8

Constraint Supply Chain Resources Operations 8

Harvard Business Review

JULY 17, 2017

It’s far from the only case of a failure to embrace a more digital approach; the larger shift to digital is changing the way every industry operates. Some industries, like photography and media, were impacted earlier. Others, like financial services, are only now experiencing this change in earnest.

Industry 12

Industry Short-term Planning Long-term 12

Harvard Business Review

SEPTEMBER 11, 2017

Meet regularly to review common customer issues and build fixes into your product roadmap. Scaling up comes with CFO and board pressure to gain efficiency, and the natural tendency of a business will be to squeeze customer teams. Consider hiring a “customer operations” person to focus on automation full-time.

Metrics 14

Metrics Engineering Efficiency Learning-by-Doing 14

Harvard Business Review

FEBRUARY 26, 2016

Change the dialogue in the senior leadership team to focus on the end-to-end customer experience. Balancing the short-term and long-term is a dynamic leadership challenge. ” When she sensed that the experts were not listening to each other, she intervened. .” Tom Watson, Jr. Make the tough calls on people. Cut layers.

Short-term 8

Short-term How To Venture Capitalist CFO 8

Harvard Business Review

JANUARY 16, 2013

Bad product reviews: One word: Ping. In 2004, Apple's CFO, Fred Anderson, left the company. Nothing on the scale of "Think different" was created by Jobs more than a decade after that iconic campaign. Also, Consumer Reports issued a "does not recommend" on the iPhone 4 (in 2010). No iPad mini at all. Disclosure: I am long AAPL.

Marketing 11

Marketing Stage-Gate Advertising Price 11

Harvard Business Review

FEBRUARY 20, 2013

They too have struggled to operate in complex environments, and have developed the skills and expertise to overcome these challenges. Access to finance , designing operational processes and systems , and building strong, talented management teams are just a few obstacles that many cite. However, the core skills they need are different.

Entrepreneur 8

Entrepreneur Company Six Sigma Franchising 8

Terry Starbucker

DECEMBER 2, 2010

We’ve each taken on the topic of influence in leadership and are exchanging blog posts. For years, I operated with the belief that all I had to do was come up with the most brilliantly creative and strategically sound solution. Leadership is as much about learning as it is about leading – and specifically learning other perspectives.

Influence 275

Influence Blog Politics Learning-by-Doing 275

Harvard Business Review

DECEMBER 17, 2015

A new study by The Bridgespan Group, based on a survey of more than 400 nonprofit C-suite executives and dozens of interviews, surfaced this surprising finding and discussed how to address this leadership development deficit. For example, Cesar Bocanegra started as VP for operations, then asked to take on human resources as well.

Development 8

Development Mentor COO CFO 8

Harvard Business Review

SEPTEMBER 25, 2013

Instead, once people have leadership responsibilities, their calendar gets crammed with more and more meetings and trips. One of my students signed up for a project to re-think best leadership practices at his company. Career planning Leadership Managing yourself' Learn to delegate once and for all.

Porter 10

Porter Delegation Learning-by-Doing Project 10

Harvard Business Review

SEPTEMBER 28, 2012

But that mind-set's simply too focused and operational. Truly strategic leaderships — and their boards — should treat Brin's "worst idea" as their most provocative thought experiment for revisiting how they recognize and value data. That's the essence of the Big Data business case.

Hedge 15

Hedge Core Competence CFO ROI 15

Harvard Business Review

SEPTEMBER 22, 2011

In most larger companies, you'll need to generate roughly 200+ responses per operating unit per period. Your CFO and finance team can take a leadership role here. On the macro level, you can estimate the value of achieving customer loyalty leadership in terms of market share gains or revenue growth. Organized learning.

Incentives 10

Incentives Sample Customer Loyalty Metrics 10

Harvard Business Review

SEPTEMBER 29, 2011

In addition they operate from a plan — however confidential it may be — to strengthen the team year over year. For example, Tim Sheahan, Chief Financial Officer for a large division of a multi-national corporation, aspires to become CFO of a Fortune 100 company in the future.

Execution 14

Execution Team Chief Financial Officer Finance 14