The Practical Leader

JULY 18, 2011

Do that, and you’ve just taken a giant step toward developing a consistent definition of service/quality in your organization. Get each team to do the same for the external customers or internal groups they serve and to communicate the results to everyone. Blurring the Lines: A Broader Definition of Service/Quality.

Quality 49

Quality Telecommunications Definition Blog 49

Harvard Business Review

APRIL 16, 2015

Nokia, today’s telecommunications networking company, has made corporate transformation into an art form. As the company explored new markets, it began to make additional investments in pre-cellular mobile radios and other componentry in the emerging market for mobile communications. The playbook sounds familiar.

Telecommunications 8

Telecommunications Crisis Committee Marketing 8

Harvard Business Review

OCTOBER 10, 2014

Lou Gerstner’s arrival at IBM in 1993 is a classic example of leadership through a liminal period. It was the summer of 2000 and the company had quickly lost $85 billion in market capitalization. But Darren never saw the change required as only a matter of capitalizing on new technologies and developing new products.

Leadership 8

Leadership Telecommunications Education Consensus 8

Harvard Business Review

MAY 9, 2012

Mixing and matching features, components, and sizes enabled the Finnish telecommunications giant to offer a vast array of choices to win over operators and, through them, consumers. It helped to establish the Symbian operating system in 1998 and spent a fortune trying to attract developers to the platform. Apple crafted a win-win-win.

Innovation 13

Innovation Supply Chain Telecommunications Core Competence 13

Harvard Business Review

JANUARY 26, 2017

But good planning and proper leadership support can help. Consider a large home energy provider in a mature, commoditized market where deregulation is driving down revenue and profit. Here is what the leadership team did: They linked strategy to behaviors. They changed their hiring/recruiting efforts.

Execution 8

Execution Cost CRM Telecommunications 8

Harvard Business Review

JUNE 3, 2013

Many wonder why an academy company like P&G, historically known for developing talent, did not, or was not able to, promote a successor from within its ranks. Where was its leadership bench? Is the problem that P&G produces outstanding specialists in marketing but not general managers who can run the business?

Succession 8

Succession Telecommunications Biotechnology Real Estate 8

Harvard Business Review

JULY 31, 2012

Sophisticated sales organizations now have the ability to combine, sift, and sort vast troves of data to develop highly efficient strategies for selling into micromarkets. Going after future opportunities at the micromarket level can seem risky, but basing strategy on old views of markets and their past performance is riskier still.

B2B 13

B2B Chemicals Analysis B2C 13

Harvard Business Review

DECEMBER 28, 2017

Mugabe’s ouster and replacement with his one-time deputy, Emmerson Mnangagwa, was the most significant development in the Southern African nation since it gained independence from Britain in 1980. This is promising for a market formerly dubbed the “breadbasket of Africa.” Years of economic mismanagement.

Banking 8

Banking First-mover Advantage Politics Finance 8

Harvard Business Review

NOVEMBER 23, 2010

When I founded the nonprofit African Institution of Technology , I initially focused on helping African entrepreneurs or artisans, especially those with only primary education, develop new skills and market opportunities. Rather, they were abandoning their businesses because of bad bookkeeping.

Books 13

Books Guidelines Banking Telecommunications 13

Harvard Business Review

JULY 22, 2015

Skill development is clearly a major priority for companies and managers these days. Enrollment in learning programs has surged over the last few years to generate a global executive education market of over $70 billion a year. Consider, for instance, the talent development program at Ascom, a global telecommunications company.

Project 8

Project Parcell How To Short-term 8

Harvard Business Review

JANUARY 7, 2013

You even people talking about UX as the way in which a consumer connects to a business — all the touch-points from marketing to product development to distribution channels. Lean UX : In many cases, the best way to embed UX thinking in your product development teams is not to focus on design as a specific competency.

Strategy 9

Strategy Six Sigma Engineering Bottom-up 9

Harvard Business Review

DECEMBER 26, 2014

We have reviewed hundreds of corporate announcements and websites, interviewed numerous leadership experts, and conducted an analysis of CEO changes and successions over the past five years at S&P 500 and Global 100 companies. Through this effort, we have observed certain characteristics of this emerging trend. Succession planning'

CEO 12

CEO Contingency Plans Telecommunications Planning 12

Harvard Business Review

FEBRUARY 2, 2015

Indeed, in a world where globalization and rapid technological changes are the norm, manufacturing, high-tech development, and innovation clearly require a different level of support. Although the United States maintains world leadership in many advanced industries, that leadership position is eroding. They employ 12.3

Industry 8

Industry McKinsey Engineering Innovation 8

Harvard Business Review

APRIL 1, 2016

Myriad potential public policy-related risks and opportunities for companies arise across a broad spectrum of political and economic systems — from the state capitalism of former Communist states to the “ mixed economies ” in traditional “liberal” democracies, from developed to developing markets.

Policies 8

Policies Politics Short-term Globalization 8

Harvard Business Review

APRIL 29, 2013

How can I help marketing retain more customers? On the management side, there is increasing evidence that co-creative processes involving consumers and other stakeholders can have a transformative effect on key processes such as new product development. They built on these assessments to create 30 finely targeted marketing campaigns.

Analysis 8

Analysis Storytelling Brainstorming Telecommunications 8

Harvard Business Review

JANUARY 11, 2011

Their founders — China's first generation of entrepreneurs — are nearing retirement, so these companies' futures hinges on how effectively the incumbents manage leadership transitions. Consider, for example, the Shenzhen-based Huawei , which has become the world's second largest telecommunications equipment-maker.

Succession 14

Succession Telecommunications Finance CEO 14

Harvard Business Review

NOVEMBER 23, 2010

For example, marketing optimizes its activities for its own benefit and the sales and customer service functions do likewise. The end-to-end process of customer acquisition and retention — getting rid of duplicate activities and information across marketing, sales and customer service — isnt touched. We all have.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

NOVEMBER 1, 2012

This process leaves companies vulnerable to competitors who develop new forms of technology that initially fail to serve the "best" customers well, but quickly improve. Still, it enabled Medtronic to expand into the Chinese market. The product worked effectively, but never became a big seller.

Disruptive Innovation 8

Disruptive Innovation Christensen Telecommunications Incubator 8

Harvard Business Review

APRIL 2, 2014

And in business life, CEOs incentivize and promote those senior executives who can get new ideas to market more quickly than competitors. Or take Harris Corporation, an American telecommunications company founded in 1895. As kids, we are rewarded for being the athlete with the greatest speed. Take Southwest Airlines as an example.

Competitive Advantage 9

Competitive Advantage Airlines Telecommunications Long-term 9

Harvard Business Review

NOVEMBER 23, 2011

GE is headquartered in Fairfield, a small town in Connecticut, while its famous Leadership Development Center is located in Crotonville, New York. Microsoft, the biggest of them all by market cap, is based in Redmond, a city of 50,000 people and 16 km to the east of Seattle. The reason is simple.

Real Estate 11

Real Estate Telecommunications Collins Transportation 11

Harvard Business Review

MARCH 16, 2015

.” CEOs also worried about whether their high potential employees were being properly developed. food processor General Mills, noting that his company was quickly expanding internationally, said, “One of our challenges was how to develop a truly globally mobile culture. Leadership Competition' Ken Powell of U.S.

CEO 8

CEO Stephenson Pharmaceuticals Globalization 8

Harvard Business Review

APRIL 18, 2011

Cisco's leadership is very smart and Wi-Fi is part of the firm's core competence. The company knew digital devices were all becoming telecommunications tools. But I'm completely comfortable asserting that Cisco should and did. More important, the firm had clear line-of-sight into its competitors' offerings. This was obvious.

Wireless 11

Wireless Management Telecommunications Innovation 11

Harvard Business Review

NOVEMBER 9, 2011

COOs are relatively common in service industries such as financial services, energy, information technology and telecommunications, but in manufacturing sectors — such as automotive, chemical, and pharmaceutical companies — they are relatively rare.

COO 12

COO Sample Telecommunications Automotive 12

Harvard Business Review

NOVEMBER 22, 2010

The theme of the big event was "Technology-led Transition and Innovation-driven Development," which sounds broad. I wrote a couple of months ago about Chinas leadership in the clean tech race , but at the macro level. The theme of the big event was "Technology-led Transition and Innovation-driven Development," which sounds broad.

NGO 14

NGO Chemicals Guidelines Telecommunications 14

Harvard Business Review

NOVEMBER 30, 2010

As Tom Davenport, Larry Prusak, and I talk to people about our current research, we hear broad support for its central thesis: that good judgment is not only something required of individuals in leadership positions; it is something that must be embedded in organizations as a whole.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Harvard Business Review

OCTOBER 28, 2013

My friend Mark Zawacki , founder of 650 Labs, which advises companies on leveraging Silicon Valley, has identified three approaches: idea scouting, venture investing, and traditional product research and development. Swisscom AG is the major telecommunications provider in Switzerland. Product Research and Development.

Innovation 8

Innovation Telecommunications Technology Entrepreneur 8

Harvard Business Review

AUGUST 9, 2013

A second accelerant of IT delivery is the iterative software development philosophy known as "agile development." The preliminary results of a survey of nearly 4,300 IT projects revealed that long project schedules increase risks across all project types, not only in software development projects.

Technology 8

Technology CIO Agility Software 8

Harvard Business Review

SEPTEMBER 29, 2011

Not long ago, the chief executive of a global telecommunications firm shared with me his frustration that "even in a meeting with the CEO, most institutional investors seek only granular data points to plug into their models. They can signal to the market the types of investors they wish to own their shares.

Long-term 12

Long-term CEO Short-term Asset Management 12

Harvard Business Review

APRIL 2, 2011

We focused on the generations in eight countries, including the four BRIC nations (Brazil, Russia, India, and China), some of the most important markets for talent over the next decade, as well as one country from the Middle East. In many cases, leadership demanded compliance, promoting risk-aversion and compliance, rather than respect.

Education 14

Education Compliance White Paper Politics 14

Harvard Business Review

NOVEMBER 23, 2010

Can we harness the information age to develop some sort of calamine lotion to soothe our hysteria in the face of uncertainty? Can we harness the information age to develop some sort of calamine lotion to soothe our hysteria in the face of uncertainty?

Airlines 14

Airlines Report Guidelines Discount 14

Harvard Business Review

AUGUST 4, 2014

Assess yourself not only as a sector expert but also as an executive with special competences and map those attributes against the market’s needs. What are your special skills — digital marketing know-how you learned in fast-moving consumer goods? Finally, don’t forget about your most valuable marketing asset: your current CEO.

Telecommunications 8

Telecommunications Emotional Intelligence CEO Health Care 8

Harvard Business Review

NOVEMBER 23, 2010

Thus, the whole mechanism depends on the development of a norm of cooperation among publishers, just as similar norms have developed in academia. Thus, the whole mechanism depends on the development of a norm of cooperation among publishers, just as similar norms have developed in academia.

Guidelines 15

Guidelines Telecommunications Emotional Intelligence Balanced Scorecard 15

HR Digest

JULY 22, 2019

Developments in telecommunications, computing technologies, and electronic sensors are inspiring less of human intervention in controlling some sensitive equipment including vehicles, planes, helicopters, trains, etc. Mining automation market will reach $3.29 billion by 2023. MarketsandMarkets Inc. billion by 2023.

Industry 87

Industry Operations Transportation Technology 87

Harvard Business Review

JUNE 11, 2015

Huawei’s revenue from overseas markets exceeded that from the Chinese market for the first time in 2005. For example, when Huawei expanded their 3G market in Europe, they noticed that European carriers expected base stations to be more compact, easier to install, greener, and more energy efficient, while offering wider coverage.

Succession 8

Succession Golden Handcuff IPO Long-term 8