Harvard Business Review

OCTOBER 17, 2018

Medicine involves leadership. Nearly all physicians take on significant leadership responsibilities over the course of their career, but unlike any other occupation where management skills are important, physicians are neither taught how to lead nor are they typically rewarded for good leadership. STOCK4B-RF/Getty Images.

Training 12

Training Leadership Health Care Education 12

Harvard Business Review

MARCH 14, 2014

Instead of simply providing health insurance, savvy employers are tackling health care costs by supporting the whole employee—everything from their finances to their career development to physical health. The health of the American workforce is declining , reducing both productivity and company earnings.

Health Care 8

Health Care Cost Morale Company 8

Harvard Business Review

NOVEMBER 23, 2016

Innovating for Value in Health Care. In 2011, when I came to Centura Health in Colorado as President of its largest operating group (Mountains and North Denver Operating Group or MNDOG) and CEO of its flagship health organization, Saint Anthony Hospital, I saw a clear mandate for change. Insight Center.

Health Care 8

Health Care How To Operations Quality 8

Harvard Business Review

JUNE 8, 2017

Bundled payments in health care have gained favor because they can reduce costs and help improve outcomes. In essence, episodic bundles cover the cost of a patient’s care from start to finish—all the procedures, devices, tests, drugs and services a patient will need for, say, a knee replacement or back surgery.

Health Care 8

Health Care Participative System Cost 8

Harvard Business Review

AUGUST 7, 2018

health care system, but our five-year research project in India and the U.S. Almost every high-performing health care organization we studied was led by a medical professional (something that academic research has also found ). They view health care as a human right, and they empathize with the plight of patients.

Quality 11

Quality Health Care Govindarajan Innovation 11

Harvard Business Review

SEPTEMBER 18, 2013

But with their focus on clinical disease management and research, training programs actually offer little in the way of true leadership training – authentic experience that helps young doctors develop the leadership skills they will need. When I describe this program I get a lot of questions about the military portion.

Training 8

Training Health Care Leadership Education 8

Harvard Business Review

FEBRUARY 20, 2017

By spending up to 42 hours researching and interviewing a given candidate, we take great care to ensure that we find and hire the right people. As a leadership team, we strive to maintain consistency in the outcomes for each role so everyone knows exactly where the bar is and that it is not going to change unexpectedly.

Team 11

Team Organization Management Consultative 11

Harvard Business Review

OCTOBER 12, 2017

Sometimes the endless discussion about burnout in health care creates its own form of burnout — a sense of hopelessness about being able to stop an epidemic. However, leadership can work to reduce the impact of this stress and amplify the rewards. Transforming Health Care. Ben Edwards/Getty Images.

Health Care 8

Health Care Stress Environment Short-term 8

Harvard Business Review

JUNE 22, 2017

How can the health care system adapt to bring that kind of specialized experience to more families? My concern is that I don’t think children’s health is a national priority right now. So I think there’s a strong case to be made for pediatric care as we debate health care legislation and reforms.

CEO 8

CEO System Innovation Chief Financial Officer 8

Harvard Business Review

SEPTEMBER 17, 2013

Many hospitals, including the Cleveland Clinic , are implementing a variety of strategies to improve the patient experience —an issue that’s rapidly becoming a top priority in health care. The Accountable Care Act now links performance related to patient-experience metrics to reimbursement. Dig deeper into patients’ experiences.

Health Care 9

Health Care COO Operations Storytelling 9

Harvard Business Review

MARCH 20, 2015

But with the rapid implementation of electronic health records (EHRs), CNOs are now expected to master new trends in health care information technologies to engage hospital leaders in strategic discussions about major technology investments. This problem is not limited to top management, however. The list goes on and on.

Six Sigma 8

Six Sigma Health Care Supply Chain Technology 8

Harvard Business Review

NOVEMBER 23, 2010

Across Africa, many unemployed men have managed small businesses, at least once in their lives. Organizations that move into developing nations to help small technical businesses, must help those businesses manage their finances. Across Africa, many unemployed men have managed small businesses, at least once in their lives.

Books 14

Books Guidelines Banking Telecommunications 14

Harvard Business Review

NOVEMBER 23, 2010

Its the managers responsibility to lead their employees, manage performance, and provide guidance. Yes, managers often interview job candidates or identify the most talented employees as part of a talent management program. Thats different in IT, accounting, or finance. Take over responsibility and leadership.

CIO 15

CIO Guidelines Telecommunications Emotional Intelligence 15

Harvard Business Review

APRIL 29, 2015

Consider the case of MedStar Health, the largest nongovernment health care provider in the Baltimore-Washington, D.C., region, as it navigates a dramatic shift from competing by offering integrated, comprehensive medical services to offering lower cost preventive care. Strategies for staying ahead.

Strategy 8

Strategy Long-term Health Care Insurance 8

Harvard Business Review

OCTOBER 5, 2018

CareMore’s longtime focus had been providing patient-centered, managed care to seniors in California, Arizona, Nevada, and Virginia under Medicare Advantage. The Future of Health Care. In each engagement, community health workers strive to understand a patient’s beliefs and social context.

Health Care 8

Health Care Metrics Cost Operations 8

Harvard Business Review

MARCH 15, 2016

Investors are increasingly seeking firms with long-term growth strategies, rather than ones focused on managing short-term earnings to boost the stock price. As head of the world’s largest asset manager, with $4.6 Some leadership teams have served as guiding examples of how to overturn short-termism and reorient their enterprise.

Short-term 8

Short-term Long-term CFO Wiseman 8

Deming Institute

SEPTEMBER 15, 2016

The third under appreciated area is the call for statistical leadership. For those interested in improving the management of our organizations (hopefully that matches the readership of this blog) there is value in reading their views on six sigma. And that was a sincere concern of his.

Rogers 28

Rogers Deming Six Sigma Engineering 28

Harvard Business Review

JUNE 8, 2015

With its Emerging Businesses (EB) group (where one of us serves as President), Merck started a journey about three years ago with a core investment thesis: there are areas of growing unmet need in health care that intersect with its established competencies.

Health Care 8

Health Care Venture Capitalist Strategic Fit Pharmaceuticals 8

Harvard Business Review

AUGUST 6, 2015

I made a career switch seven years ago, when I went from working as a reporter at the Financial Times , where I covered health care in the United States, to consulting — advising CEOs in the pharmaceutical industry on thought leadership and articulating their corporate strategies. Consider the legal field.

Career 8

Career Skills Health Care Pharmaceuticals 8

Harvard Business Review

SEPTEMBER 23, 2015

Executive directors are usually selected for their leadership qualities; they often have experience with generalized management or leadership experience rather than narrow expertise or technical acumen. Why should knowledge of IT be an exception? The truth is that many industries today employ outdated technology.

Technology 8

Technology Zero Based Budgeting Banking CIO 8

Harvard Business Review

DECEMBER 12, 2016

The starting point for achieving value in any health care system is to measure outcomes. Although this can present leadership challenges related to shifting strategy, culture and operations, it certainly isn’t rocket science. Innovating for Value in Health Care. Get Institutional Commitment.

Health Care 8

Health Care Committee Compliance Project 8

Harvard Business Review

OCTOBER 25, 2017

Transforming Health Care. However, providing nutritious meals is not nearly enough; achieving sustainable health and lifestyle improvements requires educating patients about healthy eating habits, goal setting, exercise, mindfulness, and diabetes management. Insight Center. Sponsored by Medtronic. The Next Steps.

Class 8

Class Insurance Cost Health Care 8

Harvard Business Review

JUNE 6, 2016

Vanguard carved out a niche by managing low-cost index mutual funds in 1975. The company now has more than 20 million investors in 170 companies and, as of the end of last year, manages more than $3 trillion in global assets. billion in discretionary assets under management — more than the above competitors combined.

Innovation 8

Innovation Company Transportation Software 8

Harvard Business Review

MAY 5, 2016

Aggravated and depressed by the decline of their core memory business in the 1980s, Intel’s top management struggled for strategic clarity. ” That clean-sheet perspective emboldened Intel’s leadership to abandon memory and focus on microprocessors. How best to draw actionable inspiration from Grove?

Levitt 8

Levitt Disaggregation Kaizen Call Center 8

Harvard Business Review

NOVEMBER 30, 2010

As Tom Davenport, Larry Prusak, and I talk to people about our current research, we hear broad support for its central thesis: that good judgment is not only something required of individuals in leadership positions; it is something that must be embedded in organizations as a whole. Well need to enable cross-boundary judgment.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Harvard Business Review

NOVEMBER 22, 2010

I wrote a couple of months ago about Chinas leadership in the clean tech race , but at the macro level. I wrote a couple of months ago about Chinas leadership in the clean tech race , but at the macro level. Thats what Chinas Hi-Tech Fair is doing. Its another thing to see the green focus up close.

NGO 14

NGO Chemicals Guidelines Telecommunications 14

Harvard Business Review

FEBRUARY 10, 2015

How much time do you spend enhancing your organizational culture, leadership pipeline, and employer brand? If you’re typical, then your culture, leadership, and employment brand are described vaguely or not at all. Not surprisingly, the particular aspects of managing human capital that are most important vary by sector.

Human Capital 8

Human Capital CFO Banking Report 8

Harvard Business Review

NOVEMBER 23, 2010

More on: Managing yourself , Morale , Work life balance Join the Discussion | More by This Author | Email/Share Previous The Right CEO Personality for Process Improvement Next How to Turn Garbage into Gold Never miss a new post from your favorite blogger again with the Harvard Business Review Daily Alert email.

Guidelines 14

Guidelines Telecommunications Emotional Intelligence Balanced Scorecard 14

Harvard Business Review

APRIL 28, 2015

Conventional thinking has suggested that leadership positions go to those who aggressively plan their careers with a keen eye for building the right skills to reach top jobs. As the agency grew, Bud appointed an agency leadership team and focused his energies on scaling up the company’s unique value proposition.

Open-book 8

Open-book Career Rogers PR 8

Harvard Business Review

NOVEMBER 23, 2010

He wasnt a process manager. Operations : Approaches problems practically; stands firm on issues, perseveres; maintains a standard of consistency and quality; provides stable leadership and supervision; develops detailed plans and procedures; implements projects in a timely manner; keeps financial records straight. We all have.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

NOVEMBER 29, 2010

More on: Economy , Finance , Global business Join the Discussion | Email/Share Previous Making Room for Reflection Is a Strategic Imperative Never miss a new post from your favorite blogger again with the Harvard Business Review Daily Alert email. And perhaps failing to recognize that is whats really at the root of this great crisis.

Banking 15

Banking Crisis Merton Guidelines 15

Harvard Business Review

NOVEMBER 23, 2010

More on: Managing uncertainty , Risk management , Social media Join the Discussion | More by This Author | Email/Share Previous Google Changes the Playing Field on News Next The Right CEO Personality for Process Improvement Never miss a new post from your favorite blogger again with the Harvard Business Review Daily Alert email.

Airlines 14

Airlines Report Guidelines Discount 14

Harvard Business Review

OCTOBER 6, 2011

We have been deploying technology, re-engineering, training, and adopting modern IT-enabled management platforms to help our workers improve their productivity, hence their income. We have positioned ourselves not just as a productivity-driving force but also as an agent of society by investing in education and health care for our people.

Industry 10

Industry Strategy Supply Chain Long-term 10

Harvard Business Review

NOVEMBER 30, 2010

Harvard Business Review Cart My Account Downloads Explore Today on HBR Blogs Magazine Books Authors Store Harvard Business School Topics Change Management Competition Innovation Leadership Strategy Skills Emotional Intelligence Managing Yourself Measuring Business Performance Project Management Strategy Execution Industries Finance & Insurance (..)

Retail 14

Retail Price Comparison Nalebuff 14

Harvard Business Review

APRIL 1, 2016

Their business school education and their initial experience within narrower company functions ( e.g., marketing, manufacturing, finance) may leave them unprepared. They can be cross-cutting issues which impact the whole corporation (e.g., telecommunications or food safety or healthcare or aerospace or energy/environment). A needed a pproach.

Policies 8

Policies Politics Short-term Globalization 8

Harvard Business Review

MAY 8, 2017

The list includes a health care company that was once near bankruptcy (DaVita), a software firm whose stock price stagnated for a decade (Microsoft), a travel website that faced overwhelming competition (Priceline), a food giant that seemed to lose its focus (Danone), and a steel company that faced new pressure from lower-cost rivals (ThyssenKrupp).

Franchising 15

Franchising CEO Business Model Strategy 15

Harvard Business Review

JANUARY 13, 2017

” So when you feel snowed under, you really should let your manager know. “Say, ‘It is taking me about five hours a month to prepare this report for the finance department. Having a candid conversation with your manager about your workload requires the right mindset, says Morgenstern. Cut yourself some slack.

How To 8

How To Project Advice Case Study 8