On “Systems Thinking” and Improvement


He went on to draw a diagram on his notebook, and connected the problem to the other parts of the organizational system. My friend introduced me to the powerful concept of “systems thinking.” Ability to see relationships and patterns in different (and seemingly unrelated) elements of work is an essential skill for a modern day professional, because we are surrounded by systems. " Bottom line : Think systems, not events.

The September 2011 Leadership Development Carnival - Back to School Sale

Great Leadership By Dan

Welcome to the September, 2011 Leadership Development Carnival - Back to School Sale! Beliefs, false ideas, reinforced negative theories of work, personal fallacies about competence, improper systems in place for promotions, onboarding and hiring.".

Trending Sources

Creating A World-Class Customer Experience – the Key Word is “Experience” (lessons from UCLA Health System, from Joseph Michelli)

First Friday Book Synopsis

It’s in the sub-title: Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System by Joseph Michelli. Joseph Pine CICARE Constant Contact customer experience customer service James Gilmore Joseph Michelli Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System The Experience Economy: Work is Theatre and Every Business a Stage

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100 Systems Thinking Resources for Leaders

Leading in Context

Systems and connections are the stuff we and organizations are made of. To begin to solve today's complex problems, systemic and connected thinking is the kind of thinking we need to use. Ethical Thinking business ethics blogs ethics in leadership leading ethically in organizations

Recognizing System Loops in Life

Orrin Woodward

Systems Thinking has been defined as an approach to problem solving, by viewing "problems" as parts of an overall system, rather than reacting to specific parts, outcomes or events and potentially contributing to further development of unintended consequences. In other words, systems thinking focuses on cyclical processes rather than linear “cause and effect” events.

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Systems Drive Behaviors

Create Learning

Systems Drive Behaviors. Every organization, team, and person wants to do amazing work the problem is that many systems within organizations do not allow people to do this. What systems do you have control over in your organization? “Mike, we need this team to talk more.”.

November 2011 Edition - Strategy Execution Newsletter - On Managing Processes

Six Disciplines

Discipline III - Align Systems (short video). Processes are the foundation for Aligning Systems (short video). Business Process Management articles (BPM Institute) (Oct 2011). Welcome to the November issue of the Strategy Execution Newsletter from Six Disciplines. In this month's issue, we're focusing on managing processes. Do You Have The "Master Process" In Your Organization?

The Systems Thinking Leader


Consider traditional medical education, which reduces the complexity of the human body down to smaller components (circulatory system, respiratory system, etc). I propose that dealing with cultures in the future will involve what Senge (1990) calls systems thinking. Systems thinking involves understanding how things influence each other inside a larger whole. When understanding cultures, don’t divide – think of the global as a complex system.

Leadership Evaluation Summary & Observations 2011

Ron Edmondson

I need to slow down in some areas, perhaps delegating more decision-making and developing systems that allow me more time to make other decisions. Related posts: The Team Evaluates the Leader, 2011 Edition.

How To Start Fresh In 2011. | Rich Gee Group

Rich Gee Group

home about rich our team news our fans services executive coach business coach speaking inspire media knowledge books affiliates contact Rich Gee Group 203.500.2421 How To Start Fresh In 2011. We begin to hate ourselves and think we ‘lost our chance’ to change in 2011.

The Secret Engine Behind Empowered Visions

C-Level Strategies

About Lisa Petrilli Twitter, LinkedIN, EMAIL Lisa Speaking Hire Lisa RSS The Secret Engine Behind Empowered Visions 03 Jan By Lisa Petrilli You’ve created your vision for your business, career, and other aspects of your life in 2011 and can clearly see it playing out in your mind.

PM Profile: Alan Robson, Learning and Development Manager at BAE Systems

Chartered Management Institute

Learning and development manager at BAE Systems Alan Robson explains how Chartered Manager status has reshaped the way in which BAE managers operate. You are not watching this post, click to start watching

Org Systems and Chaos: Abstraction of Reality, Reality of Abstraction

Management Craft

I was talking with a very smart friend of mine last week about some of the complexities involved with USING systems theory and chaos theory in organizational systems. The complexity of systems IS - it exists whether we see or choose to engage in it.

5 Leadership Secrets of an Aviator (1 of 3)

Leading Strategies

There seems to be a widespread belief that creative leadership is a good thing and that more you … Organizational Effectiveness leadership thinking Personal leadership development plan systems thinkingIn military flying, studying and training on emergency procedures (EPs) was constant.

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Sowing Wild Oats & Getting It Out of Your System - What's Really Happening

Building Personal Strength

He sketched out an alternate system and presented it to his boss, who showed it to top management. After six months, his new work-flow system was saving the company so much money that he was put in charge of upgrading all the company's operations. Copyright 2011.

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Favorites of 2011: Team Building & Leadership activities / simulations

Create Learning

With the end of the year approaching, this week is a great to share some of my favorites of 2011. Favorite Team Building & Leadership Activities + Simulations 2011. What an amazing year 2011 was!

3 Ways to Confront Economic Adversity in 2011

Coaching Tip

Nothing has ever been able to keep it down for long, and nothing ever will, if we are patient and allow our economy the time to heal itself through the virtues of the free-market system. . By Guest Author Al Weatherhead.

Leadership Q&A: How Can I Become A Better Leader in 2011?

Weekly Leader

The question that we should ask is&# : How can I become a better leader in 2011 without becoming overwhelmed by the process of learning? Related posts: Leadership Q&A: An Organic System. Leading organizations is complex. It is a multi-dimensional experience that requires many different skills and abilities. I suspect that each one of us needs to grow in our leadership capacity.

5 Questions to Unpack a Bible Passage to Teach | Ron Edmondson

Ron Edmondson

Home About Consulting Church Family Leadership Navigation: Home » Ministry » Church » Bible » 5 Questions to Unpack a Bible Passage to Teach 5 Questions to Unpack a Bible Passage to Teach January 5, 2011 in Bible , God , Grace Community Church , Kingdom , Leadership , Ministry with 13 Comments Someone asked me recently how I address a Bible passage in order to teach about it. I certainly don’t claim to be an expert, but I do have a system.

Decades Later The USA Health Care System is Still a Deadly Disease for Our Economy

Curious Cat

This specific example also highlights what I classified as a new deadly disease in 2007 – the broken patent and trademark system. But in the USA the health care system is twice as costly as other rich countries. 2011). Decades ago W.

Beating the System: A Thought


It would be nice if organizations spent as much time figuring out how to help the employees who have concluded that the system must be beaten in order to do a good job as they do trying to thwart those who want to beat the system in order to do a poor one

10 Commandments Of A Great Culture

The Leadership Advisor

Put a timeline on it and add it to your calendar or task management system. Many folks have a view of the Ten Commandments as nothing more than a laundry list of things you shouldn’t do because God will be mad at you. Oh…and I think there is some smiting in there too.

Been Promoted? Five Key Conversations to Have With Your New Boss

Kevin Eikenberry

Five Key Conversations to Have With Your New Boss by Kevin Eikenberry on February 7, 2011 in Communication , Leadership , Learning , Setting Goals If you’ve just been promoted, this is obviously for you. Reply Kevin Eikenberry February 7, 2011 at 9:30 am Thanks Dave!

Leadership & Perception

N2Growth Blog

It’s learning to access better quality information and/or develop a more refined filtering system that will allow us to have more accurate perceptions and create a better understanding. By Mike Myatt , Chief Strategy Officer, N2growth. Does perception matter?

Shaking-up Leadership

N2Growth Blog

If you take one thing away from today’s message it should be this: the most costly legacy system a company can maintain is poor leadership. . By Mike Myatt , Chief Strategy Officer, N2growth.

“Sometimes I feel Like Team Building is Sweet Frosting on a Shit Cake”

Create Learning

Systems-Drive-Behavior if you are seeing outcomes that you don’t want then we must examine the system that created that behavior. To create an evidence based system that drives the behavior you need contact Mike.

Using Deming’s System of Profound Knowledge to Gain Insight into Data Collection

Deming Institute

Successful transformation from data to information and knowledge touches on all four components of Deming’s System of Profound Knowledge (and the interactions among the components). Related: What Role Does/Should The Deming System of Profound Knowledge Play in the World of “Big Data”?

This Thanksgiving, I’m Grateful for Dwight Eisenhower

First Friday Book Synopsis

Randy's blog entries Interstate Highway System Leadership Thanksgiving The Dwight D. Eisenhower National System of Interstate and Defense HighwaysYou know the drill. We answer this question: “what are you most grateful for this Thanksgiving?” And, in one way or another, people always answer “family,” – or, at least, the people who are “like family.” I share that sentiment. I am so very grateful for my family. But this year, I add Dwight Eisenhower [.].

What CEOs Really Think About Values and Culture

C-Level Strategies

When you look at culture as we do national cultures, as an operating system of a group of people, you see how people are subconsciously influenced by it and reject those who do not adapt.

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Do You Really Need a Meeting to Make a Decision? Five Keys to.

Kevin Eikenberry

Five Keys to Better Decision Making in Meetings by Kevin Eikenberry on January 24, 2011 in Decision Making , Leadership , Learning Lots of things happen in meetings – some of them even helpful! Reply Kevin Eikenberry January 26, 2011 at 10:55 pm Sonja – thanks for your comments.

7 Reasons People Disappear from Church

Ron Edmondson

Power struggle – These people had an agenda and when it wasn’t met and when they couldn’t overpower the system, they left. One frustration I have had in ministry is watching people come to church, get excited for a time, then disappear.

Energy 101

How much longer will our education system fail businesses?

Chartered Management Institute

Together with the Young Enterprise charity research, published yesterday, this shows that our education system continues to fail our future employees. failing education system unemployment unemployment figures young peopleToday the unemployment figures were announced, with the highest ever number of young people unemployed.

5 Reasons Delegation Fails

Ron Edmondson

They need a system of follow up, measures of accomplishment or benchmarks towards completion. I encounter many leaders who claim to be good at delegation, but are frustrated with the results they receive on delegated projects.

Columbo’s Curiosity: “his most powerful weapon”

First Friday Book Synopsis

He is the author of Disciplined Dreaming: A Proven System to Drive Breakthrough Creativity, published by Jossey-Bass (2011), one of two books featured at First Friday’s July meeting. Here is a recent post by Josh Linkner. For more information on creativity, visit JoshLinkner.com. “In addition to my blog, you’ll find free videos, quizzes, articles, eBooks [.]. Bob's blog entries "There's just one more thing I don't understand."

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Leadership Secrets to Winning the Customer Every Time

C-Level Strategies

So changing the structure, protocols and systems was the first step to ensure we would be positioned to build relationships and loyalty. It’s no secret that I’m a fan of former New England Patriots CMO and CEO of TrinityOne, Lou Imbriano.

The Systems Thinking Leader


Consider traditional medical education, which reduces the complexity of the human body down to smaller components (circulatory system, respiratory system, etc). I propose that dealing with cultures in the future will involve what Senge (1990) calls systems thinking. Systems thinking involves understanding how things influence each other inside a larger whole. When understanding cultures, don’t divide – think of the global as a complex system.

27 July 2011 - Midtown, NYC - Mastering Workplace Performance

Jason Womack

Systems/Tools: Now, you're remembering, is the resource that affects them ALL! gets an idea of a new TOOL that will fix her or his system. Setting reminders on your desktop calendar/task management system that you continually "Dismiss" or "Snooze."

7 Questions to Ask Yourself When Facing Fear

Ron Edmondson

I’m not motivated by fear, but I have an alarm system at my house. If your fear is based on a lack of preparation, get busy developing the systems and strategies to help you succeed. I’ve watched fear keep many people from achieving all God would have them achieve.

Google's Project Oxygen

Coaching Tip

Once they had some working theories, they figured out a system for interviewing managers to gather more data, and to look for evidence that supported their notions. Source: The New York Times, March 13, 2011. Google clearly hopes to recapture some of the nimbleness and innovative spirit of its early years. But the key question is: Will Project Oxygen help a grown-up Google get its start-up mojo back? They wanted to build better bosses.

Top 20 Leadership Chat Quotes on Leading with Feelings and Passion

C-Level Strategies

If you read through the transcript from Leadership Chat , you’ll see how this plays into the very different belief systems about leading with feelings, emotions and passion that came to light during the conversation.