Harvard Business Review

MARCH 11, 2016

government is constantly sweeping up vast amounts of data on the details of the retail sector — buying and selling, getting and spending — just as it tracks census information and data on economic indicators such as GDP, employment and unemployment, and inflation. We emailed the Census official in charge of the retail trade data.

Merchandising 8

Merchandising Retail GDP Report 8

Harvard Business Review

APRIL 23, 2014

The Lean Startup is an approach to developing new products that came out of “Agile” software development, with “sprints” (quick deliverables) and fast learning. There is a lot at stake here for GE’s operations strategy. In January 2013 the team came out with a “minimum viable product.” and compete successfully.

Ries 10

Ries Waterman Finance Competitive Advantage 10

Harvard Business Review

FEBRUARY 6, 2014

A recent headline, “JCPenney Releases 2013 Sustainability Report,” reads like the punch line to a bad joke. But a different development is emerging in the area traditionally known as CSR. From its humble beginnings in post–World War II Sweden, IKEA, the home furnishings retailer, has been on a brand mission to improve people’s lives.

Brand 12

Brand Supply Chain Price Operations 12

Harvard Business Review

DECEMBER 28, 2017

Mugabe’s ouster and replacement with his one-time deputy, Emmerson Mnangagwa, was the most significant development in the Southern African nation since it gained independence from Britain in 1980. After Mugabe claimed victory in a disputed election in 2013, however, corruption increased , while the strengthening U.S.

Banking 8

Banking First-mover Advantage Politics Finance 8

Harvard Business Review

JULY 31, 2014

The National Labor Relations Board ruling on Tuesday that McDonald’s could be held responsible for labor conditions in its franchisees’ operations has business groups and lawyers crying foul. McDonald’s says it will appeal, contesting the determination that it exercises “significant control” over the practices of its franchisees.

Supply Chain 8

Supply Chain Compliance Franchising How To 8

Harvard Business Review

OCTOBER 28, 2014

It’s not been a great year for venerable retailer Sears, which is reputed to be closing 130 retail stores and laying off more than 5,000 employees. Founded in 1886 as a mail-order watch retailer, Sears was already 71 when it became an original member of the S&P 500 in 1957.

Retail 9

Retail Quinn Real Estate Apparel 9

Harvard Business Review

JULY 20, 2016

Thanks to Bezos’s vision and a highly successful, user-friendly website, by 1997 Amazon.com was the first online retailer to boast one million customers. And, determined to protect its own, India enacted a rigid FDI policy restricting foreign multibrand retailers from selling directly to consumers online. and to other countries.

Business Model 8

Business Model Retail Airlines Marketing 8

LDRLB

MAY 26, 2014

There’s even a story that Reed Hastings wanted a meeting with the people at Blockbuster to essentially give them the technology, saying let us handle your DVDs by mail and your future streaming business; you focus on the retail store. The managers just don’t have the tool set often to operate. I haven’t found one anywhere near my town.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Harvard Business Review

JUNE 24, 2013

If lucky, a start-up grows and develops a success formula. retailer, spent the last three decades improving its supply chain processes, and designing and launching a series of services, including smaller local convenience stores and online shopping. Start-ups tend to be anti-fragile; large, successful organizations tend to be fragile.

Organization 8

Organization Supply Chain Customer Intimacy Stress 8

Harvard Business Review

MAY 12, 2014

In developed economies, they have even sparked a trend toward the return of jobs from overseas, or “botsourcing.” In each of these cases, the combination of advances in robotics and automation and rising wages in developing countries has upended the promise of cost reductions through outsourcing.

Offshoring 9

Offshoring Outsourcing Technology Short-term 9

Harvard Business Review

NOVEMBER 12, 2018

Meanwhile, in a survey of 89 institutional investors by Callan , 43% of respondents said they incorporate sustainability factors into their investment decisions — up 21 percentage points from 2013. The UN, for example, has outlined 17 broad Sustainable Development Goals for 2030. Progress is measured with 169 targets.

Execution 10

Execution Incentives How To Committee 10

Harvard Business Review

DECEMBER 13, 2013

Technology, marketing, retail, HVAC, construction, and manufacturing pros. billion in 2013 – up about 15% from the year before, according to our 2013 Marijuana Business Factbook. Banking and payment processing are significant issues, and many businesses that handle marijuana directly have to operate as all-cash businesses.

Industry 10

Industry Retail Banking Brand 10

Harvard Business Review

DECEMBER 14, 2018

Here are three strategies for developing digital distribution approaches that minimize risk: Embrace Stealth. Alternatively, the company can operate in stealth mode by targeting customer segments that have been poorly served or ignored by traditional distributors. Sometimes, an entirely new product provides the right entry point.

Strategy 10

Strategy B2B Insurance Business Model 10

Harvard Business Review

JULY 17, 2015

But as Netflix and online media channels developed, Blockbuster was no longer unique in fulfilling that purpose, and the way it fulfilled it became anachronistic. But by the 1990’s, big box retailers had taken over the market and the Service Merchandise brand no longer offered meaningful differentiation.

Brand 8

Brand Merchandising Retail Real Estate 8

Harvard Business Review

FEBRUARY 16, 2018

Amazon entered India in 2013 when two local Indian companies, Flipkart and Snapdeal, had already established themselves as market leaders in eCommerce – and still rose to become the #1 online retailer in India. Consider two success stories in India’s consumer economy: Amazon and Renault’s ultra low-cost Kwid car.

Globalization 8

Globalization CAGR Class Marketing 8

Harvard Business Review

JULY 2, 2015

For instance, ever since Goldman Sachs coined the term BRIC, China and India have pulled ahead of Brazil and Russia, whose growth fell below the group average between 2001 and 2013. Finally, operating conditions differ significantly within the country groups. Globalization decisions are undoubtedly complex.

Marketing 8

Marketing Benchmarking Globalization Construction 8

Harvard Business Review

JANUARY 12, 2018

This would represent between 10% and 15% of total retail financial assets under management. Companies are both operators and investors. These numbers represent more than three times as much as was invested in 2013. will grow to U.S. $5 5 trillion to U.S. $7 7 trillion by the year 2025 from about U.S.$300 300 billion today.

Consultative 8

Consultative Strategy Advice McKinsey 8

Harvard Business Review

JULY 24, 2017

So four years ago, when I was CEO of GE Capital Retail Finance and tapped to lead a mega change initiative — splitting off our unit into a new, publicly traded company, Synchrony Financial — I’ll admit I viewed it as a huge challenge. We have hired more than 5,000 new employees since beginning the effort in late 2013.)

Management 10

Management IPO Diversity Long-term 10

Harvard Business Review

MARCH 28, 2013

The key lies in developing and exploiting "proprietary data" — data that you and you alone possess. Only you have the specific transaction, "John Smith bought peas, bread, and grape nehi at 9:27 AM on March 11, 2013," and the tens of thousands like it each day! But don't avoid this avenue on that score alone.

Competitive Advantage 8

Competitive Advantage Customer Intimacy Supply Chain Retail 8

Strategy Driven

OCTOBER 11, 2013

Business development. Business shift from the retail dealer customer service mentality of Firestone shifted to a high-production tire operation. K-Mart had become the odd retailer out but still kept 1,500 stores for its reorganization. Inevitably, when retailers contract, they blame poor performance upon bad locations.

Crisis 58

Crisis Crisis Management Retail Budgeting 58

Harvard Business Review

OCTOBER 4, 2016

Despite the fact that Niantic, the American software development company that developed Pokémon Go, has failed to maintain high levels of engagement on the game (its current user base is now 30 million users), the phenomenon demonstrated AR’s potential to be adopted by mainstream culture.

Tourism 9

Tourism Technology Content Fashion 9

Harvard Business Review

JULY 30, 2015

This continues a trend The Association of National Advertisers first reported in 2013. ” Another brand manager told me that many agencies are creating social spin-offs but they still operate like traditional ad agencies. But these companies aren’t getting rid of marketing – they’re just bringing it in-house.

Marketing 8

Marketing Advertising Trends Brand 8

Harvard Business Review

DECEMBER 18, 2012

This year, there were countless eco-efficiency stories about companies saving millions of dollars and developing new tools to make buildings, fleets ( Staples and UPS, for example ), and manufacturing much leaner. The retail giant's powerful buyers, or merchants, now have a sustainability goal in their performance targets and reviews.

Supply Chain 10

Supply Chain Constraint P&L Energy 10

Harvard Business Review

AUGUST 5, 2014

“We’ll spend a lot of time bringing product to market, but we need to plan for the fact that a launch gives us a six-month head start and no more,” says Gary Booker, CMO of Dixons Retail. While our competitors catch up, we have to get into the mindset of already moving onto the next thing. And that really is on the backs of marketing.”

P&L 10

P&L Banking Marketing Call Center 10

Strategy Driven

OCTOBER 25, 2013

Business development. Another energy industry client operated coal mines. The common denominator was open communications with customers, where other retail centers try to stifle mention of incidents. The process of strategy development is not esoteric. Business development. Running the business. Body of Knowledge.

Crisis Management 77

Crisis Management Crisis Risk Management Budgeting 77

Harvard Business Review

DECEMBER 20, 2016

So when I asked Mark Krolick—managing director of marketing and product development at United Airlines—about the hypothesis that having more superconsumers as leaders or employees enhances business performance, he smiled. I spoke with Patty McCord, the former chief talent officer of Netflix from 1998 to 2013. Adapted from.

Airlines 8

Airlines Energy Self-aware Learning Curve 8

Strategy Driven

OCTOBER 4, 2013

Business development. For many years, we will be measuring how loss of corporate credibility has tainted all facets of business, in terms of remediation, replacement, litigation, make-good, rework, damage control, recovery process, settlements to victims, decreased stock market value and sagging retail sales. Running the business.

Crisis 58

Crisis Airlines Transportation Crisis Management 58

Harvard Business Review

JUNE 14, 2016

And what about getting candid feedback for your own growth and development? That might mean dedicating time to professional networking and enrichment groups so that you keep up with business contacts and develop new skills. “I had to get a master’s degree in real estate development. What the Experts Say.

Real Estate 8

Real Estate Supply Chain Learning-by-Doing Career 8

Harvard Business Review

AUGUST 11, 2014

The majority of small businesses rely on such loans, and in the fall of 2013 alone, 37% of small businesses applied for credit. These developments, while promising, are not without risks. But the strength of small business is dependent on the availability of bank loans, and the evidence suggests this critical funding may be drying up.

Technology 9

Technology Banking Class Real Estate 9

Harvard Business Review

NOVEMBER 25, 2015

One 2013 study illustrates this well. We saw this play out in retail, banking, telecommunications, and the fast food industry as well. And in one retail organization we worked with, we found that the difference between a low-ToMo and high-ToMo sales associate was 30% in revenues. Insight Center. Sponsored by Citrix GoToMeeting.

Motivation 8

Motivation Company Airlines Learning-by-Doing 8

Harvard Business Review

JANUARY 5, 2017

Like marketers, politicians obsess over messaging (what journalists would call “content”) and a few key metrics that historically have determined success: amount of television advertising, number of “foot soldiers,” intensity of get-out-the-vote operations, and voter demographics. Two developments bear noting.

Media 11

Media Advertising Fixed Costs Content 11

Harvard Business Review

DECEMBER 14, 2016

In the meantime, retail and wholesale markets have stalled around the country. billion annually in currency operations costs. According to a 2013 Mastercard study , India was in the “Inception” category of both absolute level of cashlessness and the trajectory of change. million hours and $0.5

Banking 8

Banking Cost Policies Supply Chain 8

Harvard Business Review

JULY 12, 2017

Politics, regulations, and levels of economic development play a major role in shaping the digital industry and its market attractiveness. Retail e-commerce sales worldwide are expected to hit $4 trillion by 2020 , about double of where it is now. In 2013 85% of the world’s transactions were in cash.

Innovation 8

Innovation Policies Technology Politics 8

Harvard Business Review

NOVEMBER 4, 2016

distributors, retailers, and so on. Both in terms of operations and organization, this is certainly responsive to a more protectionist environment. A 2013 Pew Research survey found that business executives ranked ninth out of 10 professions in terms of social contribution, only placing ahead of lawyers. in the U.S., Perhaps U.S.

Globalization 8

Globalization Education Policies Survey 8