Harvard Business Review

OCTOBER 21, 2015

Walmart recently lost $20 billion in market cap in one day, in part because its leadership admitted it needs to invest more into its e-commerce operations. ” With Amazon having such a big head start – claiming a customer base of 244 million in 2014, it’s hard to see how brick-and-mortar retailers can catch up.

Airlines 8

Airlines Retail Loyalty Price 8

Harvard Business Review

SEPTEMBER 16, 2016

Using the same formula, Apple’s intangible assets in 2014 were $280 billion — or almost twice the value of its 2015 calculation. To analyze EvD, determining the relative importance of data to an enterprise’s balance sheet, its ability to effectively compete, and its operational capabilities is a good place to start.

Intangible Assets 8

Intangible Assets Intellectual Capital Corporate Accountability Activity Based Costing 8

Harvard Business Review

AUGUST 5, 2016

Brazil, which hosted the World Cup in 2014, is suffering from a deep recession and a political crisis. While the International Olympic Committee touts host cities’ economic legacy , the immense operational challenge of running a mega event creates intense logistical, security, and financial pressures.

Business Model 8

Business Model Committee Franchising Cost 8

Harvard Business Review

JULY 3, 2015

(Many companies separate their Sub-Saharan Africa and North Africa operations because of strong cultural, economic, and linguistic differences between the two regions.). Whenever I travel to an African city , I marvel at the dynamism of business activity taking place on the ground.

Long-term 8

Long-term Short-term GDP Contingency Plans 8

Harvard Business Review

JULY 20, 2015

But you should include detailed estimates for travel costs, telephones and utilities, and office supplies. If you’re the manager of the Moose Head Division at the fictional company Amalgamated Hat Rack, for instance, you might look at the 2014 budget to get ideas about how to increase revenue, cut costs, or both.

Budgeting 8

Budgeting Finance Cost Price 8

Harvard Business Review

FEBRUARY 17, 2016

Airbnb lets spare room owners make money out of their idle asset and makes the asset easily accessible for more travelers. The idea of offering your spare room on the web is not new, but with Airbnb you don’t have to create your own website and hope that Google-searching travelers find you.

Cost 8

Cost Globalization Innovation Banking 8

Harvard Business Review

JANUARY 11, 2016

As I travel to urban development conferences, I often hear people bemoan an infrastructure funding gap, but the hard truth is there is no funding gap. Investors from hedge funds to insurance companies are operating in an environment of low yields, near-zero interest rates, and a glut of savings.

Finance 8

Finance Innovation Bond Incentives 8

Harvard Business Review

JUNE 17, 2014

Hotels and airlines live on bookings from online travel agencies. In the June 2014 edition of Harvard Business Review, I offer several suggestions. Platform operators are repeat players, and they’ve honed their skills through repeated dealings with their many seller-suppliers. There’s probably more to be done on the second.

Airlines 9

Airlines Hotels Constraint Incentives 9

Harvard Business Review

JANUARY 28, 2014

That’s the management goal that Tony Hseih, founder of e-commerce giant Zappos, aims to achieve by the end of 2014. Think of it as management operating system 3.0. The social animals who travel in packs care about two things: First, who is dominant? It’s not a new concept. And second, who likes me?

Koestler 13

Koestler Company Restructuring Travel 13

Harvard Business Review

APRIL 26, 2016

Compared to professions like engineering or business disciplines like Finance or Operations, the concept of a dedicated salesperson is relatively recent. Each group has its own operating procedures. In 2014 (the most recent data available), the BLS indicated an increase to 14.25 million workers in sales occupations in the U.S.

Education 8

Education Levitt Retail Training 8

Harvard Business Review

FEBRUARY 19, 2015

The transition to a global digital economy in 2014 was sporadic – brisk in some countries, choppy in others. This is happening in a country where online vendors largely operate on a cash-on-delivery (COD) basis. We may be on a journey toward a digital planet — but we’re all traveling at different speeds.

Constraint 8

Constraint Marketing Innovation Uncertainty 8

Harvard Business Review

JUNE 8, 2017

HDP is a third-party administrator with expertise in the development and management of travel surgery programs, providing strategic and operational management of this program. Administrative leaders experienced with their hospital’s operational network are needed when the necessary new care pathways and processes are disruptive.

Health Care 8

Health Care Participative System Cost 8

Harvard Business Review

AUGUST 21, 2018

And it’s not just low skilled, manual labor that’s at risk — “knowledge” work like operational analytics and marketing is also being taken over by sophisticated artificial intelligence algorithms. Internet users had almost doubled between 2014 and 2018, reaching almost one third of the user base.

Mass Marketing 13

Mass Marketing Technology Contract Manufacturing Insurance 13

Harvard Business Review

NOVEMBER 29, 2013

Foreign investors have flocked to the country’s shores as many of the world’s largest manufacturers have established operations there. Since China opened up, the nation has travelled through different stages of development. Ten Predictions for China’s Economy in 2014. level (see “GDP Per Capita” chart below).

GDP 13

GDP Supply Chain Globalization Technology 13

Harvard Business Review

OCTOBER 6, 2014

If round after round of profit warnings was not enough – group operating profits fell 20% between 2011 and 2013 and are likely to fall another 30% in 2014 — the company recently announced it had overstated its first-half profit by about $400 million. billion in 2013, and operating profits increased 65% to $422 million.

Retail 11

Retail Merchandising Discount Price 11

Harvard Business Review

APRIL 28, 2016

In a 2014 Bank of America Merrill Lynch survey , 72% of employees over age 50 reported that they’d like to continue working in retirement. Perhaps you could choose a job that only operates for a portion of the year and allows flexibility the rest of the time (such as being a teacher or university instructor).

Planning 8

Planning Career Banking Consultative 8

Harvard Business Review

OCTOBER 2, 2012

Founded in 2000 by Stephen Kaufer and Langley Steinert, Boston-based TripAdvisor is a travel website that provides reviews and other information for consumers about travel destinations around the world. In founding TripAdvisor, Kaufer wanted to take his hard core engineering skills and apply them to vertical search in travel.

EBITDA 8

EBITDA Engineering Travel Business Model 8

Harvard Business Review

MARCH 8, 2012

billion initiative to build a country-wide fiber optic network that will connect an additional 160 million Indians by 2014. As in China several years ago, there's a reluctance to pay for goods using the Web; most of today's online transactions are in the travel industry (representing 87 percent of a $6.3

Venture Capitalist 13

Venture Capitalist Entrepreneur Conference Wireless 13

Harvard Business Review

MARCH 17, 2015

Automattic, owner of WordPress, has been able to scale up operations to nearly 300 people and more than 131M monthly website visitors — the 3rd highest on the Internet — with a purely distributed team. In a 2014 Robert Half Technology survey of U.S.-based But there are some common pain points. ” Leading teams'

Tools 8

Tools CIO Knowledge Management Travel 8

Harvard Business Review

MAY 8, 2017

The list includes a health care company that was once near bankruptcy (DaVita), a software firm whose stock price stagnated for a decade (Microsoft), a travel website that faced overwhelming competition (Priceline), a food giant that seemed to lose its focus (Danone), and a steel company that faced new pressure from lower-cost rivals (ThyssenKrupp).

Franchising 15

Franchising CEO Business Model Strategy 15

Harvard Business Review

SEPTEMBER 8, 2017

These efforts have enabled operational efficiencies, cost reductions, and greater agility, preparing companies for the next phase of digital transformation: driving growth. This is a break from the traditional paths of finance, sales, and operations to the top spot. He left in 2014 to pursue a transformation at Airbnb.

CEO 8

CEO Marketing Span of Control Sports 8

Harvard Business Review

JULY 22, 2016

Customers can tweet at JetBlue with questions or problems, and the account helps keep JetBlue front of mind for its followers, even when they’re not traveling. Starbucks stopped accepting the Square payment system in late 2014. Airline JetBlue has turned its Twitter account into a highly responsive, 24/7 customer service line.

Real Estate 8

Real Estate Business Model Incubator Short-term 8

Harvard Business Review

NOVEMBER 2, 2015

At such moments, smooth operations and efficient processes are no substitute for an engaged, motivated employee with the instinct to do the right thing. A hotel in San Francisco where I worked previously lost a 5-star travel rating after an inspector gave us a poor grade for front-of hotel experience.

Motivation 8

Motivation Brand Hotels Policies 8

Harvard Business Review

DECEMBER 6, 2017

HMSHost , the largest provider of food and beverage services for travelers in North America, piloted its Engagement Training Program to help frontline managers provide authentic recognition to its employees, listen and solve problems, and deliver specific, actionable feedback to their teams. There is also a business case for raising wages.

Survey 8

Survey Retail How To Reis 8

Harvard Business Review

MAY 14, 2015

Meanwhile their short ranges, low speeds and limited payloads don’t detract from their value because the people using these vehicles weren’t traveling very far or very fast or hauling very much to begin with. But these people miss the point: China is actually one of the largest EV markets in the world, if you know where to look.

Marketing 8

Marketing Transportation Licensing Cost 8

Harvard Business Review

SEPTEMBER 28, 2017

Through my leadership development work with the United Nations (UN), I’ve been privileged to work with professionals who operate in some of the world’s most challenging contexts. I take time off, get together with friends, stop traveling on missions for a bit.”

Stress 14

Stress Learning-by-Doing Report Project 14

Harvard Business Review

DECEMBER 3, 2018

Do you want to spend your weekends traveling? ” But if you’re asked to “head up operations in Denver or Cleveland,” the calculation is a little trickier. But by 2014, her perspective had changed. ” Shortly thereafter, the CEO tapped her to take on a new job leading sales operations and solutions.

How To 8

How To Long-term Short-term Career 8

Harvard Business Review

JUNE 26, 2017

” A decision like World Wrestling Entertainment’s move to launch its own digital subscription service in 2014 and cannibalize their profitable pay-per-view television business might be seen as a quick reaction to market forces. Try to encourage experiments that other teams see enough value in to fund within their budget.

Innovation 8

Innovation Long-term Trends Budgeting 8

Harvard Business Review

AUGUST 17, 2015

They created a feeling that no matter how demanding or volatile other aspects of their lives were, things were at least operating as they should within the domestic world in which they had some measure of control. How far from the hotel do solo travelers tend to go at night, and how does that differ by gender?

Document 8

Document Marketing Learning-by-Doing Travel 8

Harvard Business Review

SEPTEMBER 7, 2016

Many of our target wood-burning customers lived on the outskirts of town and had no reason to travel to the central market, where our store was located. In 2014 we partnered with Greenlight Planet to take a spin at door-to-door stove selling. Instead of selling makeup or Tupperware, they sell solar lights — millions of them.

Marketing 8

Marketing Microfinance Retail Development 8

Harvard Business Review

NOVEMBER 6, 2015

See PageFair’s 2013 and 2014 reports). Now they can selectively choose what they allow websites to put in their browsers, which are people’s main vehicles for traveling online. In August, Apple disclosed developer support for “Content Blocking” on its new mobile operating system, IOS 9. As did use.

Advertising 8

Advertising CRM Long-term Short-term 8

Harvard Business Review

NOVEMBER 8, 2017

Meanwhile, according to the Ministry of Finance , the Indian economy is operating with $45 billion less cash than it did prior to demonization. When Prime Minister Modi assumed power in 2014, he put digital transformation at the center of his plans. To collect the check she would have needed to travel to a government office.

Banking 15

Banking Long-term Short-term System 15

Harvard Business Review

SEPTEMBER 29, 2016

To find out, we investigated the effect of air pollution on call-center workers at Ctrip, China’s largest travel agency. Several aspects of the firm’s operations allowed us to credibly isolate the effect of pollution on productivity. If they’re affected by pollution, then we might all be vulnerable.

Productivity 8

Productivity Products Cost-Benefit Analysis Call Center 8

Harvard Business Review

DECEMBER 22, 2016

In 2014, the U.S. On July 30, 2014, exactly 13 months after retiring as P&G’s Chairman and CEO, McDonald was sworn in as the Secretary of Veterans Affairs. In my first national press conference, in September 2014, I gave out my cell phone number and my email address, and so I get emails and calls from veterans every day.

Six Sigma 8

Six Sigma Learning-by-Doing Crisis Kotter 8

Harvard Business Review

OCTOBER 3, 2017

The president made this goal even more formidable by promising that every American would have an electronic health record by 2014. In the end, the program got very close to fulfilling President Obama’s promise that every American would have an electronic health record by 2014.

System 8

System Skills Health Care Constraint 8

Harvard Business Review

MAY 4, 2017

According to an analysis by Ronil Hira, a professor of public policy at Howard University, in 2014 nearly one-third of new H-1B visas went to 13 of these so-called “outsourcers.” ” (Tata received the most visas, with 5,650, while Amazon, the tech company with the highest number, got 877.).

Outsourcing 9

Outsourcing Engineering Skills Information Technology 9

Harvard Business Review

MAY 3, 2017

Here’s a story that should worry business travelers in particular. In 2014 experts from Kaspersky Lab uncovered a very sophisticated hacking campaign called “Dark Hotel.” As you surf the web or do your online banking, all your activity is being monitored by this stranger. Still not convinced of the risks?

Hotels 15

Hotels Banking Information Download 15