Harvard Business Review

NOVEMBER 15, 2017

Few industries are being disrupted as drastically as the retail industry. More retail purchases are moving online, and a growing number of manufacturers now sell to consumers directly, cutting out retailers entirely. It’s either adapt to the new environment or step aside and make room for a competitor who can.

Retail 10

Retail Chief Executive Officer Supply Chain Operations 10

Marshall Goldsmith

FEBRUARY 8, 2018

Frances Hesselbein – Former CEO, Girl Scouts of America and Peter Drucker Foundation. Alan Mulally – Former CEO, Ford and Boeing Commercial Aircraft. CEO Magazine – CEO of the Year. Non-profit CEOs. Mark Tercek – President and CEO, Nature Conservancy – world leader in global conservation.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

N2Growth Blog

JUNE 14, 2010

My engagements with CEOs often focus on helping them to embrace change through disruptive innovation. Why didn’t Folgers recognize the retail consumer demand for coffee and develop a Starbucks type business model? My engagements with CEOs often focus on helping them to embrace change through disruptive innovation.

Business Model 305

Business Model Blog Disruptive Innovation Brand 305

Strategy Driven

FEBRUARY 4, 2020

This is especially true if you send and receive assets for feedback to retailers, partners or an outsourced team. Many start-up CEOs have some of the skills required to run a successful business but are missing others. Invest in yourself.

Succession 67

Succession Asset Management Software Outsourcing 67

Chartered Management Institute

MAY 3, 2023

What’s the role of NEDs, CEOs and Government in creating inclusive workplaces? IWD: key reflections In her reflections on International Women’s Day in Management Today , CMI’s CEO Ann Francke OBE stressed that the “say-do gap” remains an issue to be addressed. How to close the say-do gap and tap into hidden talent?

Policies 121

Policies Article Skills Learning-by-Doing 121

Harvard Business Review

AUGUST 17, 2017

Yet progress within organizations has been slow – there is still a lack of women and minorities in leadership positions, and certain industries like tech and finance are lacking diversity at all levels. About the Interviews I wanted to select a diverse group of CEOs from a range of companies that varied by size and industry.

Diversity 8

Diversity CEO Rogers Leadership Pipeline 8

Harvard Business Review

JUNE 18, 2015

Bertice wasn’t dressed like the sales staff, and the couple had no way of knowing that she was the daughter of Benjy’s founder or that she’d been recently appointed to chair the board of the $40 billion electronics and appliance retailer. ” “Bertice,” the CEO said. “How could we afford that?”

Case Study 8

Case Study Retail Price Discount 8

Harvard Business Review

NOVEMBER 27, 2015

The analysis, which focuses on global companies, looked at CEOs’ approval ratings among staff; the ratio of women to men on the board; frequency of complaints; the companies’ performance on social networks; and the impact of controversy such as ethical lapses, scandals, and fines — among other metrics. Online Retail.

Tourism 8

Tourism Telecommunications Automotive Company 8

Harvard Business Review

SEPTEMBER 27, 2016

” After all, CEOs don’t actually build factories or sell products. It’s tempting, therefore, to view the CEO as primarily a thinker ; someone who mulls and shapes strategy. That is a part of the CEO’s job, of course. The CEO’s job is to make sure that happens.

CEO 8

CEO Class Chief Executive Officer Strategy 8

Harvard Business Review

NOVEMBER 23, 2010

I also argued in my last post that the CEO has a critical and unique role to play in process improvement, enabling a companys activities to be redesigned across functions and divisions. If the CEO doesnt play this role, process improvement stays comfortably within functional boundaries. He wasnt a process manager.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

MAY 1, 2018

We have written extensively on shareholder activism , and one of us coauthored a study in the Journal of Finance showing that, on average, activists produce value for targeted companies. Think of how often activists have pressed for the sale and restructuring of firms and for the dismissal of CEOs.

CEO 8

CEO Real Estate Long-term Short-term 8

Harvard Business Review

APRIL 25, 2011

For the wedding, I've seen estimates of $80 million in revenues to hotels in London and retailers selling souvenirs such as dishes, pillows, and playing cards. One former New York CEO for whom I was a consultant ran a tight ship and was fond of saying that "Business is the last monarchy." CEOs must beware. Not exactly.

CEO 16

CEO Apparel GDP Audience 16

Harvard Business Review

FEBRUARY 6, 2015

How do you measure a CEO’s impact? An HBR team recently addressed that question by ranking CEOs according to the increases their companies have seen in total shareholder return and market capitalization across their whole tenures. And clearly CEOs can and should be judged by the financial results they generate.

CEO 8

CEO Reputation Metrics EBITDA 8

Harvard Business Review

OCTOBER 28, 2014

It’s not been a great year for venerable retailer Sears, which is reputed to be closing 130 retail stores and laying off more than 5,000 employees. Founded in 1886 as a mail-order watch retailer, Sears was already 71 when it became an original member of the S&P 500 in 1957.

Retail 9

Retail Quinn Real Estate Apparel 9

Harvard Business Review

MAY 8, 2017

Some companies that made the list were obvious choices; for example, the biggest online retailer now gets most of its profit from cloud services (Amazon). We see an interesting pattern across the professionally managed companies, those whose CEOs were hired by the board. These CEOs are what we call “insider outsiders.”

Franchising 15

Franchising CEO Business Model Strategy 15

Harvard Business Review

AUGUST 28, 2014

It took $550 million in financing from a private equity firm to close the deal, The Boston Globe reported , so it’s not as if financial interests aren’t going to have a say in the company’s future. But with employees and customers staying away after CEO Arthur T. Conflict Organizational culture Retail'

Marketing 9

Marketing Retail Finance Execution 9

Harvard Business Review

APRIL 6, 2018

At the start of my public seminars on strategic planning I ask attendees, who rank from board members and CEOs to middle management, to write down an example of a strategy on a sheet of paper. CEOs have an advantage here because only they have a total view of the organization. .” Done and dusted, they all head home.

Strategic Planning 14

Strategic Planning Planning Objective Seminar 14

Harvard Business Review

DECEMBER 6, 2013

These numbers, as with all those that I’ll cite here, are adjusted to iron out seasonal factors such as the customary rise in retail employment before Christmas and bust soon after.) One thing that’s a little surprising to see, in the first chart of this post, is that finance isn’t one of the really big job categories.

Real Estate 14

Real Estate Health Care Finance Directory 14

Harvard Business Review

OCTOBER 18, 2018

Lance Best, the CEO of Barker Sports Apparel, was meeting with Nina Kelk, the company’s general counsel, who also oversaw human resources. Five years earlier, when he’d stepped into his role, he’d been focused on growing the company that his father, Eric — the previous CEO — had founded. Doing Just Fine.

Case Study 13

Case Study Team CFO Merchandising 13

Harvard Business Review

OCTOBER 3, 2018

About 30 minutes prior to her weekly one-on-one with the CEO, the chief marketing officer at a multibillion global financial services firm received a cryptic email from him with the subject line “The Trouble with CMOs.” The CEO, grinning, agreed with her. Don Farrall/Getty Images. What came next was a pleasant surprise.

CFO 8

CFO CEO Agility Marketing 8

Harvard Business Review

SEPTEMBER 7, 2016

This seemingly banal transaction speaks volumes to the power of how established retail has pervaded our everyday experience in the United States. I am the cofounder and CEO of BioLite. Customers have myriad channels to discover new products and shop at outdoor gear retailers to explore, evaluate, and choose what they need.

Marketing 8

Marketing Microfinance Retail Development 8

Harvard Business Review

AUGUST 5, 2016

Under this financing structure, the company contracts to buy kilowatts, not the turbines and panels. So the PPA terms that retailers and tech companies sign have not worked for the heavy guys. They had framing conversations with the CEO and CFO early on to discuss any financial or operational challenges. Get early buy-in.

Energy 8

Energy Industry Finance CFO 8

Harvard Business Review

FEBRUARY 15, 2012

A few years ago, Brad Anderson , then CEO of Best Buy, told me something both provocative and profound. Usually, if you search, there are opportunities in your current job and at your current level to display your ability to drive change, even if you are in a support function like finance or human resources.

Innovation 15

Innovation Merchandising How To Proposal 15

Harvard Business Review

APRIL 26, 2017

It’s been more than 25 years since Bill Gates dismissed retail banks as “dinosaurs,” but the statement may be as true today as it was then. Other sectors of retail lending have not fared much better. Banking for small and medium-sized enterprises (SMEs) has been astonishingly unaffected by the rise of the Internet.

Banking 11

Banking Stage-Gate Credit Scoring Competitive Advantage 11

Harvard Business Review

JULY 24, 2017

So four years ago, when I was CEO of GE Capital Retail Finance and tapped to lead a mega change initiative — splitting off our unit into a new, publicly traded company, Synchrony Financial — I’ll admit I viewed it as a huge challenge. A CEO is far removed from the day-to-day concerns of most workers.

Management 10

Management IPO Diversity Long-term 10

Harvard Business Review

MAY 15, 2014

In the 1990s, for instance, then-CEO Mickey Drexler turned Gap around by creating a team of A-list merchants and designers, including luminaries such as Maureen Chiquet, now CEO at Chanel, and Andy Janowski, who later became CEO of Smythson. Great bosses bring out the best in people by getting them to work more effectively.

Team 8

Team Human Capital CEO Efficiency 8

Harvard Business Review

FEBRUARY 25, 2016

Campbell, the food company best known for its soups, is investing $125 million in a venture fund to help finance food startups, according to the Wall Street Journal. They should take their teams and regularly walk the aisles of Whole Foods, which is as much a greenhouse incubator of the hottest new brands as it is a retailer.

Company 8

Company Brand Venture Funding Retail 8

Harvard Business Review

MAY 5, 2016

After yet another painful discussion about what to do, the late Andy Grove, then Intel’s president, turned to CEO Gordon Moore and asked , “If we got kicked out and the board brought in a new CEO, what do you think he would do?” ” Moore answered without hesitation: “He would get us out of memories.”

Levitt 8

Levitt Disaggregation Kaizen Call Center 8

Harvard Business Review

DECEMBER 13, 2013

Then again, that’s sort of what Bogle’s been doing since 1974, when he took a crisis that was all about him — he’d been fired by his business partners — and somewhat inadvertently turned it into something that was about defending the interests of retail investors everywhere. In finance, that’s a pretty hard case to make.

Finance 8

Finance Crisis Motivation CEO 8

Harvard Business Review

JULY 11, 2017

Doing digital M&A right means upending the way most companies approach financing, due diligence, and merger integration. Let’s start with financing the deal. Meanwhile, because digital targets tend to be expensive, acquirers are limited in their ability to use stock to finance a deal. Sponsored by DXC Technology.

Due Diligence 8

Due Diligence Company Learning Curve Finance 8

Harvard Business Review

APRIL 23, 2014

In January 2013, Chip Blankenship, CEO of GE Appliances issued a challenge to the newly formed team: “You’re going to change every part the customer sees. At their training center in Louisville, they bounced ideas and product prototypes off of retail salespeople who came to learn about GE’s products. You won’t have a lot of money.

Ries 10

Ries Waterman Finance Competitive Advantage 10

Harvard Business Review

MAY 20, 2016

I winced when Daniel, the 32-year-old CEO, said, “Come on, guys, I need you all to focus more on execution. Many startup CEOs adopt this “visionary entrepreneur” leadership style. If we’re going to scale successfully at the pace we’ve laid out, we’ve got to execute faster and delegate more.

Brainstorming 11

Brainstorming Leadership Delegation Self-aware 11

Harvard Business Review

DECEMBER 27, 2011

The concept of reverse innovation applies in finance, as well. Penney's new CEO on how to create an irresistible retail experience. Businesses should become profitable before they become big. What Venture Capital Can Learn from Emerging Markets. by Vijay Govindarajan. Better Time Management Is Not the Answer. by Whitney Johnson.

Blog 16

Blog Silverman Govindarajan Letter 16

Harvard Business Review

JULY 17, 2017

The current innovation model in the finance sector is designed to generate the highest possible short-term returns. CEOs will need to shift their mindset now if they want to avoid their own “Kodak moment.” Its recent launch of Marcus , an online retail bank, is a particularly promising signal. Insight Center.

Industry 12

Industry Short-term Planning Long-term 12

Harvard Business Review

APRIL 25, 2014

From my research, consulting experience, and more than 20 years as CEO of a midsized firm (in the decorative art publishing industry), I have found four signs that signal when an operational meltdown is probable in a midsized company: An overbearing sales culture. million in financing for a new 50,000-square-foot bakery, which opened in 2008.

Operations 8

Operations Company Supply Chain Short-term 8

Harvard Business Review

SEPTEMBER 9, 2014

I talked to Georg Tacke(co-CEO of Simon-Kucher) and Madhavan Ramanujam (Partner at the Silicon Valley Office of Simon-Kucher) about what’s causing this high failure rate – and how some companies manage to improve their batting average. About two-thirds were in B2B businesses.). Our survey showed that 80% of companies fall into this trap.

Price 11

Price Productivity Products Simon 11

Harvard Business Review

JANUARY 27, 2017

Charismatic CEOs enjoy leading and inspiring people, so they don’t like delegating critical business decisions to smart algorithms. CEOs need to clarify when talented humans must defer to algorithmic judgment. ” asked one incredulous CEO of a multibillion euro business unit. Who wants clever code bossing them around?

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8