Women on Business

DECEMBER 16, 2011

The first thing that jumps out at me is the fact that Jung had no COO. She’s got experience and pedigree, but the lack of a COO is a lesson in business acumen. This consistency makes it easy to implement upgrades to systems and changes in management structures. Is there anything that Jung can take from this experience?

COO 187

COO Business Objectives Objective CEO 187

Ron Edmondson

MAY 30, 2023

Our COO has said something like, “I’m not sure you’ve ever met an idea you didn’t like”. Develop an organized system of ideas. It’s good “therapy” for me just to get them recorded in a system where I can easily refer back to them – often in categories such as staffing, programs, new initiatives, etc. Some I don’t.

Advice 63

Advice COO Resistance Delegation 63

Jesse Lyn Stoner Blog

APRIL 22, 2012

I also set up recurring emails, as well software systems for tracking my progress and reminding myself of deadlines and tasks. Todd Nielsen has extensive leadership experience as a CEO, COO, President, & Vice-President of companies in the IT & Telecommunication industries. About Todd Nielsen.

Strategy 251

Strategy Software Telecommunications COO 251

Great Leadership By Dan

JULY 15, 2016

Layer in leadership as it makes sense for your processes, systems and size of organization. If you have a partner, he or she may well become one of these department heads or perhaps the COO who complements you as CEO or vice versa. Too much structure is just as bad as too little. Seek out what’s just right for you.

IPO 120

IPO COO Dunning Delegation 120

The Horizons Tracker

JUNE 27, 2023

Some employers have attempted to assist our work-life balance by restricting access to work systems outside of office hours, fueled by understandable concern that people are working too much, and not getting the rest their mind needs to function effectively. Striking a balance is still important though, right?

COO 52

COO Document Reference Long-term 52

The Practical Leader

NOVEMBER 30, 2022

” CNN wrote, “SpaceX COO Gwynne Shotwell described the ‘No A **e’ policy in a commencement address last year, saying, ‘These kinds of people — a s — interrupt others; they shut down or co-opt conversation; and they create a hostile environment where no one wants to contribute.

Human Capital 69

Human Capital Human Resources COO Engineering 69

Harvard Business Review

JANUARY 28, 2015

The CMO and COO are the natural partners for turning this around. ” While the CMO and COO have a good track record of collaborating in certain areas, a certain tension has long defined the relationship. Here are our recommendations for how CMOs and COOs can develop a more collaborative working relationship: 1.

COO 8

COO Planning Metrics Call Center 8

Tanveer Naseer

JANUARY 7, 2014

Facebook COO Sheryl Sandberg’s hugely successful Lean In complements both by providing a clear example of a leader who demonstrates in action the managerial practices that both men advocate. Schein and Daniel H. Pink being the standouts. This creates an emphasis on star performers that can undermine engagement and trust.

Schein 267

Schein Leadership Teamwork Self-aware 267

Skip Prichard

FEBRUARY 5, 2020

Excerpted with permission from TEAMS UNLEASHED: how to Release the Power and Human Potential of Work Teams (Nicholas Brealey, 2019) by Phillip Sandahl, bestselling author of Co-Active Coaching and the CEO of Team Coaching International and Founding Partner, COO of TCI, Alexis Phillips. How to Coach Virtual Teams.

Team 111

Team Succession COO Technology 111

The Practical Leader

SEPTEMBER 17, 2012

It’s a core part of The Extraordinary Leader development system/workshop. Read ZF’s COO, Bob Sherwin’s blog post on Cross-Training for Your Leadership Marathon for a bit more about this revolutionary approach.

Training 58

Training Power Leadership COO 58

Center for Creative Leadership

MAY 19, 2019

“When we work with C-suite executives and with senior teams in our organizational practice, we often hear concerns about the disconnections between the current organizational culture and the needed culture to implement the future-proof strategy,” our COO David Altman says.

Altman 76

Altman Decentralization COO Restructuring 76

Harvard Business Review

OCTOBER 21, 2015

In all of the loud and necessary debates over how to reform health care in the United States before it bankrupts the country, there is one element that has been continually overlooked: the management systems employed by hospitals. This 20 th century system essentially has leadership establishing objectives for managers to achieve.

System 8

System Health Care Management COO 8

Steve Farber

NOVEMBER 7, 2016

Now it is the only Double-A rated tax exempt healthcare system in California. During Van Gorder’s first six months at Scripps–when he was still COO–he found himself sitting in the back of a meeting room as the CEO at the time struggled to provide direction to the distressed staff of a nearly failing hospital.

CEO 83

CEO Leadership COO Tips 83

Marshall Goldsmith

MARCH 17, 2014

I recently got a call from Mary, an EVP for human resources, who was dealing with the integration of people and systems after her company had made a large acquisition. Several of their top people, including our new COO, are expressing concerns about Bill. I see the impact of this kind of thinking all the time.

Chief Information Officer 119

Chief Information Officer Executive Coaching COO Goal 119

Marshall Goldsmith

MARCH 16, 2015

For instance, a few months ago, Mary, an EVP for Human Resources, who was dealing with the integration of people and systems after her company made a large acquisition. Several of their top people, including our new COO, are expressing concerns about Bill. We see the impact of this delusional thinking around us every day.

Chief Information Officer 70

Chief Information Officer Executive Coaching COO Goal 70

Steve Farber

NOVEMBER 7, 2016

Now it is the only Double-A rated tax exempt healthcare system in California. During Van Gorder’s first six months at Scripps–when he was still COO–he found himself sitting in the back of a meeting room as the CEO at the time struggled to provide direction to the distressed staff of a nearly failing hospital.

CEO 40

CEO Leadership COO Tips 40

N2Growth Blog

MARCH 23, 2010

CEOs/COOs are looking at the wrong data…they look for trends while or after they happen, not searching for clues before they happen. Or if they do-more times than not, it’s impersonal and relies on a rating system-not the feedback itself.

Blog 273

Blog CRM Management Brand 273

Harvard Business Review

MAY 16, 2017

Create and improve systems to manage staff’s and students’ needs — schedules, records, facilities, personnel, and budgets. Meghna has been COO of a small market research company since she earned her MBA several years ago. Also selectively acquire companies and unify their disparate cultures and systems.

COO 13

COO Chief Operating Officer Transportation Real Estate 13

Harvard Business Review

APRIL 5, 2013

The family asked us to review the COO''s strategy for the business as part of its corporate governance process. The COO had proposed a new growth strategy, and the founder and his wife, in private, were wondering if the new COO was up to the job. The family, including the COO, became very excited. So what is the next act?"

COO 8

COO Chief Operating Officer Strategic Planning Project 8

Harvard Business Review

JUNE 27, 2012

Shortly after the best practices meetings, the COO visited Paul's location to see how the alignment was going. He explained to the COO that there is a difference between singing in harmony and singing in unison. The COO was smart enough to accept Paul's explanation and to avoid meddling with that group.

COO 11

COO Short-term Pharmaceuticals Innovation 11

Marshall Goldsmith

FEBRUARY 8, 2018

Tony Marx – President and CEO, New York Public Library – the nation’s largest library system. Previously Kevin was a leader in Electronic Data Systems and Ford. David Nour – David has developed leaders in global companies such as Disney, Cisco Systems, Deloitte Consulting, IBM. Sarah McArthur – COO Marshall Goldsmith Inc.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

Next Level Blog

DECEMBER 15, 2010

Have you learned about the 7 energy systems within us called Chakras? I am a healthcare system COO and yoga teacher, and teach two classes a week for the employees at our organization. I discovered yoga about 10 years ago and now it is a daily morning ritual for me, right after my run along the lake with my dog.

Blog 277

Blog Leadership Learning-by-Doing Class 277

Harvard Business Review

JULY 30, 2018

In a world in which men dominate leadership roles, should we focus on changing the systems and structures that favor men at women’s expense? Shana Novak/Getty Images. Or should we emphasize the tactics individual women can use to get ahead? Our research explored this question.

Engineering 11

Engineering COO Participative Tactics 11

Harvard Business Review

SEPTEMBER 13, 2012

It's just that they're often busy doing what they've always done, maintaining operational systems while reacting to the demands of an increasingly tech-savvy user community. The bottom left quadrant connotes building and maintenance work required for large systems from proprietary billing systems to legacy mainframe applications.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

APRIL 24, 2013

Take one of our coaching clients, Mark, the COO of a private equity firm. When he was sent to elite schools at a young age, the message he got was "to survive this system, you need to watch your back and not rock the boat." One hour into our kick-off meeting, he asked what we thought of him.

COO 13

COO Politics Open-book Follow-up 13

Harvard Business Review

MAY 17, 2011

For instance, after the earthquake struck Japan early in the afternoon on March 11, Tokyo's rail and bus systems ground to a halt, stranding thousands of people including office-goers and schoolchildren. Then students in college, they started talking about the need to create a society with a new value system.

Crisis 14

Crisis COO Chemicals Transportation 14

Harvard Business Review

JULY 3, 2014

The result was disastrous, as the company suffered numerous missteps in rolling out new channel strategies and overhauling back-end systems. They consciously left out operational goals, because most directors agreed the CEO could rely on the existing business unit heads, and a capable COO could also be hired from outside.

CEO 15

CEO Six Sigma How To Apparel 15

Harvard Business Review

MAY 10, 2016

As Bernard Hours, the former COO of Danone, put it, “On the internet, a brand has to become a person, to listen and to answer questions.” The problem was that the system had not been not built with the user in mind. The UK Transport System’s IMExchange is a case in point. Open integration.

B2B 8

B2B B2C FAQ Transportation 8

Harvard Business Review

FEBRUARY 5, 2015

Consider Nissan’s “Vision Zero” which aims for “zero traffic accidents involving Nissan vehicles that inflict serious or fatal injuries,” according to COO Toshiyuki Shiga. Rethinking products and how you talk to your customers at the same time is systemic thinking at its best.

Goal 8

Goal Transportation Automotive COO 8

Harvard Business Review

SEPTEMBER 23, 2014

Analytics requirements can span business units, database and analysis systems, and reporting hierarchies. The CAO should be under an executive that naturally spans all of the business units that have analytical needs, such as the Chief Strategy Officer, the CFO, and the COO. It is often easier to see where a CAO role should not report.

Company 8

Company COO Information Technology CFO 8

Harvard Business Review

AUGUST 22, 2018

Water, no ice, please,” said Noelle Freeman, the CFO of Franklin Climate Systems. Franklin was in the business of designing, engineering, and manufacturing climate control systems for cars and SUVs. Watching the clouds out her window at 30,000 feet, she’d been deep in thought.

Case Study 13

Case Study CFO Bottom-up Operations 13

Harvard Business Review

JUNE 18, 2013

Recent allegations of the theft of top-security information connected to the development of sophisticated weapons and air defense systems have only heightened concerns about the security of the nation''s networks. Take, for example, the energy industry: According to one recent Congressional report , the computer systems that drive the U.S.

Cooper 8

Cooper CIO Risk Management Telecommunications 8

Harvard Business Review

JUNE 6, 2018

All too often, poorly managed systems migrations — or uncoordinated actions — can lead to miscommunications with customers. In more practical terms, the CEO of business operations managed operational integration discussions, which allowed the COO to focus on delivering excellent service for our client partners.

Operations 9

Operations Brand Ryan COO 9

Harvard Business Review

FEBRUARY 28, 2018

Perhaps more important to Christine, he’d been recommended as a 96% match for the job by HR’s new people-analytics system, which she had championed. As the COO made another well-deserved toast to Anne, Aliyah thought back to her interviews with Ed and Molly. The point of the system isn’t to replace your judgment.

Case Study 11

Case Study White Paper Analysis Brand Management 11

Harvard Business Review

SEPTEMBER 23, 2014

Analytics requirements can span business units, database and analysis systems, and reporting hierarchies. The CAO should be under an executive that naturally spans all of the business units that have analytical needs, such as the Chief Strategy Officer, the CFO, and the COO. It is often easier to see where a CAO role should not report.

Company 8

Company COO CFO Analysis 8

Harvard Business Review

JULY 17, 2017

For example, PayPal’s acquisition of Braintree didn’t just help the company modernize its online payment portal; Bill Ready (who was formerly CEO of Braintree) is now actively leading change and positioning PayPal for the future as the company’s COO.

Industry 13

Industry Short-term Planning Long-term 13

Harvard Business Review

MARCH 14, 2014

FireEye’s sophisticated system worked: It triggered alerts that malware had entered Target’s computers. There may have been some skepticism about the system, because it was new to Target. In response, Target acknowledged that its computer system had been alerted to suspicious activity. Except no one did anything.

McGregor 8

McGregor Information Technology Crisis Management COO 8