N2Growth Blog

NOVEMBER 23, 2010

Let me be clear: leadership and diversity should have nothing to do with one another. This blog was recently nominated for Kevin Eikenberry’s Best Leadership Blogs of 2010 , and I noticed recently that Kevin was taking heat from the gender police for having only one woman on the list of nominees.

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Diversity Blog Leadership Learning-by-Doing 350

Talent Anarchy 1

AUGUST 15, 2017

Culture is a part of every organization (like finance), and there is increasing agreement that it has a direct and powerful impact on competitiveness, performance, and bottom-line results. Let’s be as disciplined and focused with culture as we have been with finance. It is now time that we take the same approach with workplace culture.

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Management Finance Bottom-up System 106

N2Growth Blog

JULY 6, 2010

Posted on July 7th, 2010 by admin in Leadership , Operations & Strategy , Rants By Mike Myatt , Chief Strategy Officer, N2growth I have read some interesting articles and blog posts of late on the subject of CEO term limits, and felt this topic worthy of discussion.

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CEO Blog Long-term Short-term 305

N2Growth Blog

NOVEMBER 29, 2010

They must be relevant, meaningful, in alignment with cultural values, and tied to the right set of metrics. My experience is that bonuses are absolutely effective given this caveat: they must be structured and implemented properly. It is not the bonus that is right or wrong, but the manner in which it is rolled-out. Happy Holidays.

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Blog Metrics Brand CEO 382

N2Growth Blog

JANUARY 20, 2011

In fact, gossip seriously undermines each one of the aforementioned success metrics by propagating inaccurate information. Let me cut right to the chase – real leaders don’t participate in gossip, and likewise they don’t tolerate gossip from others. When you take part in gossip you do none of these things.

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Blog Reputation Participative Brand 419

Strategy Driven

JULY 13, 2011

We talked extensively in this book about how accounting profits or profit growth as a sole performance metric doesn’t lead to value creation. Value: The Four Cornerstones of Corporate Finance by Tim Koller. Discusses the four foundational principles of corporate finance.

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ROIC Balanced Scorecard Metrics McKinsey 62

N2Growth Blog

APRIL 25, 2010

Not recognizing, developing, and rewarding talent is the fastest way I know of to drive talent out of your organization and directly into the hands of your competition. Reward talent, innovation, loyalty, attitude, creativity, work ethic, contribution, and leadership ability…not tenure. I want metrics that mirror experience.

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Loyalty Blog Brand Follow-up 419

RapidStart Leadership

NOVEMBER 14, 2017

As a friend of mine in the finance industry pointed out, successful teamwork under these conditions is all about finding creative ways to shrink the distance between you and the team. As you develop your agendas, build in ways for others to contribute regularly. Raise your leadership game. Get inputs from outstations.

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Team Power Bond Conference 156

N2Growth Blog

MAY 5, 2011

In today’s post I share my thoughts on how to develop a sound pricing strategy… While the topic of pricing is certainly not rocket science, it has indeed been a thorn in the side of business people since the dawn of commerce.

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Price Discount Brand Supply Chain 371

N2Growth Blog

MARCH 23, 2010

Most companies can claim an element of success in some aspect of CRM proficiency such as sales force automation, database marketing, development of a knowledgebase, etc., You engage your employees through leadership, coaching and training. An engaged employee leads to engaged customers. Excellent points one and all.

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Blog CRM Management Brand 304

N2Growth Blog

APRIL 14, 2010

In addition to testing, developing a solid set of interviewing questions to sniff out any character flaws is also a good idea. In answer to your question, there are any number of diagnostic tests (personality profiles, psychological evaluations, etc.) that can be administered as part of the hiring process. Thanks for sharing this information.

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Blog Survey Talent Management Brand 326

N2Growth Blog

OCTOBER 18, 2010

You cannot separate leadership from decisioning, for like it or not, they are inexorably linked. Making sound decisions is a skill set that needs to be developed like any other. By developing a qualitative and quantitative filtering mechanism for your decisioning process you can make better decisions in a shorter period of time.

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Blog Analysis CEO Brand 416

Strategy Driven

FEBRUARY 4, 2020

Reinvesting in improvements like equipment, infrastructure, product development, and improving customer service are all valuable ways to build your business. It can be a low-cost endeavor if you know how to strategize and plan properly, and there’s no downside to investing in performance metrics. Invest in yourself.

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Succession Asset Management Software Outsourcing 67

N2Growth Blog

JANUARY 16, 2011

While a brand without exposure is not much of a brand, I consistently find that brand exposure is an aspect of brand management that is all too often overlooked as a success metric.

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Brand Brand Management Blog Media 382

N2Growth Blog

DECEMBER 21, 2010

I want to frame my thoughts on the topic of significance by beginning with an excerpt from my book “ Leadership Matters…The CEO Survival Manual “: “By the time you reach the CEO level you should be striving to move beyond success and towards significance. Best Neil Ron Inspiring post! Success is temporal. Significance is eternal.

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Blog Succession Influence Brand 416

Harvard Business Review

OCTOBER 17, 2018

Medicine involves leadership. Nearly all physicians take on significant leadership responsibilities over the course of their career, but unlike any other occupation where management skills are important, physicians are neither taught how to lead nor are they typically rewarded for good leadership. STOCK4B-RF/Getty Images.

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Training Leadership Health Care Education 13

N2Growth Blog

AUGUST 12, 2010

He is one of my favorite leadership bloggers, and hopefully we’ll still be on speaking terms after this post. It is the responsibility of executive leadership to set the tone for great teamwork by putting forth a clearly articulated vision, and then aligning every aspect of strategic and tactical decisioning with said vision.

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Consensus Team Building Blog Team 388

HR Digest

NOVEMBER 9, 2021

It’s my belief that culture does not happen organically, especially in today’s world of hybrid or remote work , but that companies have it in their power to develop and foster environments that respect issues of S&B. At Audible, we continue to focus on S&B education.

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Diversity Katz Learning-by-Doing Globalization 52

HR Digest

NOVEMBER 9, 2021

It’s my belief that culture does not happen organically, especially in today’s world of hybrid or remote work , but that companies have it in their power to develop and foster environments that respect issues of S&B. At Audible, we continue to focus on S&B education.

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Diversity Katz Learning-by-Doing Globalization 52

Mike Cardus

FEBRUARY 25, 2013

You are team leader on a cross-functional team project that includes; Sue from finance, Jack from engineering, Brian from Quality Assurance, Stephanie from human resources, Terri is the customer representative, Tony from production and Mike (me) is the team coach…. Ferdinand Fournies. You: “Brian do you know why I called you here today?”.

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Team Management Project Quality 143

HR Digest

OCTOBER 17, 2020

When it comes to internal communication, many organizations are primarily focused on direct and frequent communications from leadership urging their people to be calm about how they deal with the aftermath. Create a team of leaders across the organization to develop the benefits framework while also keeping in mind the cost of labor.

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Short-term Committee Incentives Long-term 59

Lead Change Blog

MARCH 23, 2017

There is something every organization needs more than great leadership – they need a leadership culture. A leadership culture is evident when leaders are routinely and systematically developed and you have a surplus. Here’s the premise: Nothing improves without measurement – including leadership. Step 4 – Measure.

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Balanced Scorecard Metrics Training Finance 242

HR Digest

OCTOBER 17, 2020

When it comes to internal communication, many organizations are primarily focused on direct and frequent communications from leadership urging their people to be calm about how they deal with the aftermath. Create a team of leaders across the organization to develop the benefits framework while also keeping in mind the cost of labor.

Short-term 52

Short-term Committee Incentives Long-term 52

Strategy Driven

APRIL 3, 2014

Write a captivating summary, do not use an objective, to showcase your strategic leadership abilities and implementation successes. We know you have impressive, measurable achievements, but don’t let the scientific metrics outweigh your business results and human capital accomplishments. You must appeal to all of these audiences.

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Tactics Execution Pharmaceuticals Human Capital 51

Strategy Driven

MARCH 21, 2011

How to start measuring the factors that are most critical to the success of the business and identify the metrics that express them. The modern corporation that has evolved as a result consists of many specialized functional departments, such as sales, engineering, marketing, manufacturing, operations, and finance.

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Hammer Chief Executive Officer Metrics Process 50

Harvard Business Review

OCTOBER 25, 2018

” In today’s tightening labor market, HR leaders must work relentlessly to develop and recruit people who advance digital transformation across their organizations. We base this claim about HR’s digital skills gap on the results of our latest global leadership survey. Develop data visualization skills.

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Skills Survey Technology Strategic Planning 13

Harvard Business Review

FEBRUARY 16, 2018

Any standing meeting, whether it’s of a departmental leadership team, a cross-functional group owning a process like innovation or talent management, or a task force managing a six-month transition to a new technology, should be designed and linked to a broader governance plan. The right composition and metrics.

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P&L How To Finance Metrics 13

Harvard Business Review

OCTOBER 10, 2017

Every step of the process was measured, and real-time metrics were easily accessible. But Bernstein and his team observed that when managers were not watching, employees secretly developed and shared better ways of doing the work. Metrics emphasized speed. We rebuilt performance metrics to track impact, not to apply pressure.

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Organization Tactics Call Center Metrics 12

Harvard Business Review

AUGUST 31, 2018

Developing a diverse leadership pipeline can benefit companies in all sectors. And yet black women’s advancement into leadership roles has remained stagnant , even as the number of them in professional and managerial roles has increased. How People Get Ahead. What were the critical events, and what lessons did they learn?

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Management Tacit Knowledge Diversity Leadership Pipeline 13

Harvard Business Review

JULY 29, 2014

Put the most strategic pieces into the hands of up-and-comers passing through the leadership-development revolving door? Lynanne Kunkle, VP-Global Talent Development and HR-Asia for Whirlpool, is a case in point. HR strategy is an expertise that takes years to fully develop.”.

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CFO Charan Intangible Assets Human Resources 11

Harvard Business Review

FEBRUARY 6, 2015

The changing expectations have magnified the relevance of non-financial metrics and the need to paint a more complete picture of a CEO’s performance. It’s also why, since 2000, individual companies have consulted the Institute to gain a deeper understanding of how well they are regarded on non-financial metrics – and why.

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CEO Reputation Metrics EBITDA 8

Harvard Business Review

SEPTEMBER 22, 2011

More and more companies are tying incentive pay to customer metrics. Pep Boys, a US auto parts store chain, reports in its proxy statement that customer metrics are now an important part of its executive compensation system. Truly reliable feedback and metrics. Your CFO and finance team can take a leadership role here.

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Incentives Sample Customer Loyalty Metrics 10

Harvard Business Review

JULY 11, 2017

They’re also likely to be paying an even higher premium for the acquisition, betting on a fast—although uncertain—development. Doing digital M&A right means upending the way most companies approach financing, due diligence, and merger integration. Let’s start with financing the deal.

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Due Diligence Company Learning Curve Finance 8

Harvard Business Review

MARCH 8, 2011

To do that, you may need to develop a hybrid approach that mixes the new, adjusted strategy with some older practices. Gather more information and improve your metrics. Thus, you must locate that source of information, then devise (and use) the best metric. So, too, with strategic errors.

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Strategy Metrics Restructuring Finance 14

N2Growth Blog

AUGUST 16, 2010

Just because something is written in a vision or mission statement, placed on a website, included in company collateral material, or frequently espoused by corporate leadership as a competitive value proposition doesn’t necessarily mean its true. Rarely do I speak with an executive who hasn’t drunk the talent messaging Kool-Aid.

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Blog Politics Mission Statement Brand 366

Harvard Business Review

OCTOBER 3, 2014

Identify the right metrics that “move the needle.” Selecting the right critical metrics is a cornerstone of success as it brings focus and clarity on what matters most to the business. Develop a robust root cause analysis capability. They are not left alone to develop root cause analysis insights in a vacuum.

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Root Cause Analysis Metrics Analysis Information Technology 8

Harvard Business Review

SEPTEMBER 11, 2017

Don’t obsess over metrics like inquiry volume or time to close tickets. Set up post-interaction NPS so you can tell if someone is still upset even after an issue is “solved,” start tracking the volume and quality of requests coming in along with metrics relating to revenue (i.e., Establish models, not just metrics.

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Metrics Engineering Efficiency Learning-by-Doing 13