Harvard Business Review

MARCH 28, 2018

Consider that in just the first two months of 2018, 24 health care provider organizations reported data breaches affecting over 1,000 patients each, a 60% increase over the same time period last year. Health Care’s New Frontier. How technology is changing the design and delivery of care. Insight Center.

Health Care 10

Health Care Forrester Policies Tactics 10

CO2

OCTOBER 15, 2010

Our nation is in need of answers on just about every front: health-care, terrorism, ethnic rifts, Iraq, financial industry concerns, the home foreclosure epidemic, infectious diseases, and climate change. Of course, Obama does know more about health care than most, if not everyone, at a given town hall meeting.

Health Care 74

Health Care Executive Coaching Strategic Planning Politics 74

Harvard Business Review

OCTOBER 2, 2015

In the fall of 2014, the HBS-HMS Forum on Health Care Innovation launched the inaugural Health Acceleration Challenge — a “scale up” competition that focuses on compelling solutions to problems in health care delivery that have already been implemented at a small scale and have the potential for wider dissemination.

Health Care 8

Health Care Innovation Cost Self-aware 8

Harvard Business Review

SEPTEMBER 12, 2017

When rumors begin to spread, especially on social media, they need to be refuted so that people can make urgent decisions for themselves and their families with clarity. When a disaster is imminent, public authorities should establish sources of accurate information that the public can be made aware of in advance.

Health Care 10

Health Care Crisis Contingency Plans Management 10

Harvard Business Review

NOVEMBER 22, 2010

From there, they set an order of battle, an operations plan, and timetable with responsibilities delineated. With less than six months of operating cash, we could not hire for those positions immediately. They get buy-in from the chain of command and when orders are given, they execute and react as things unfold.

Health Care 14

Health Care Delegation PR Operations 14

Strategy Driven

MAY 15, 2015

The client is opening new locations in new communities and asks its consultants to formulate a plan of action and oversee operating aspects. Teams of health care professionals, as found in clinics and hospitals. Artists of different media creating festivals, shows and museums. Professional societies and associations.

Cooper 50

Cooper Open-book Tourism Telecommunications 50

Harvard Business Review

OCTOBER 27, 2017

” Enter social media. Facebook, Twitter, and other social media platforms have emerged as powerful tools for keeping surgeons connected. Transforming Health Care. What Do Surgeons Learn Through Social Media? Insight Center. Sponsored by Medtronic. How leading providers are delivering value for patients.

Media 8

Media Skills Conference Learning-by-Doing 8

Harvard Business Review

NOVEMBER 22, 2016

To find out what experiences health plan members want from payers, Cognizant surveyed members of private U.S. health plans, including national, regional, and Blues members (Medicare and Medicaid members were excluded). Digital interaction with their health insurer is the preferred mode for 84 percent. 40 percent).

Health Care 8

Health Care Planning Content Insurance 8

Harvard Business Review

JULY 31, 2017

Take the MIT Media Lab’s experiment to see whether it could estimate retail sales performance on “Black Friday,” the day following the US Thanksgiving holiday. There has been a rapid uptake in health care, consumer marketing, crime reduction, agriculture, scientific research, and many other areas.

Marketing 8

Marketing Root Cause Analysis Management Supply Chain 8

Harvard Business Review

JULY 26, 2018

On March 25 mighty Uber bowed out of Southeast Asia by selling its operation in several countries to local rival Grab. In 2016 the company sold its China operation to Didi Chuxing because of the fierce competitiveness of the local player. A year later, Uber admitted defeat in another region, selling its operation in Russia to Yandex.

Transportation 10

Transportation Health Care Venture Capitalist Advertising 10

Harvard Business Review

SEPTEMBER 21, 2018

In contrast, 70% of respondents think their boards have effective processes for staying current on the company; 69% for compliance; 66% for financial planning; and 55% for risk management — although we should note that managing risks is a crucial consideration when pursuing innovation.

Innovation 10

Innovation Short-term Telecommunications Long-term 10

Harvard Business Review

NOVEMBER 19, 2018

By combining data-driven assessments, targeted engagement of high prescribers, EHR-based interventions, and pharmacist support in care management, Geisinger has dramatically reduced opioid prescribing. Pharmacist-supported pain management. At Geisinger, a healthcare system serving more than 1.5 Engaging high prescribers.

System 10

System Health Care Review Focus Group 10

Harvard Business Review

MAY 9, 2016

.” In this view, a brand is not something you make, it’s something you manage. ” A brand is not something you manage over time. For example, in the hospitality industry most brands operate with the roles of host/guest. Media has been defined by broadcaster/viewer for decades.

Brand 8

Brand Airlines Health Care Trout 8

Harvard Business Review

APRIL 1, 2016

Right behind it are media, finance, and professional services, all of which have far more sophisticated digital capabilities than the rest of the economy. They are more likely to use software to manage their back-office operations and customer relationships.

Industry 8

Industry Benchmarking Supply Chain Health Care 8

Harvard Business Review

FEBRUARY 14, 2012

Facebook, KickStarter, Kiva, Twitter, and other companies thriving in the social era are operating by the rules of the Social Era. Most organizations operating today started when companies needed more operating capital. Many organizations still operate by Porter's Value Chain model , where Z follows Y, which follows X.

Banking 16

Banking Business Model Supply Chain Mass Marketing 16

Harvard Business Review

JUNE 19, 2017

Low-risk expectant mothers pay a high price for unnecessary prenatal appointments in the form of time away from work and associated lost wages or personal days, child care costs, and so on. The Leading Edge of Health Care. A social media community moderated by OB Nest nurses was created exclusively for OB Nest patients.

Mayo 8

Mayo Health Care Information Innovation 8

Harvard Business Review

MARCH 22, 2017

Kaiser Permanente believes that as health care becomes more consumer-oriented, the digital experience becomes a key differentiator. In a fragmented media and social landscape, marketers can no longer reach their goals for awareness and reputation just through paid media and PR. Turn everyone into an advocate.

Creativity 14

Creativity Marketing Agility Budgeting 14

Harvard Business Review

SEPTEMBER 27, 2013

healthcare organizations like JHM tend to enter into types of partnerships that don’t require them to operate in a substantially new way such as with other large domestic healthcare institutions, or with local hospitals. Critically, for every region we have a dedicated manager capable of championing a project there. Embrace risk.

Health Care 8

Health Care Agility Due Diligence Reputation 8

Harvard Business Review

NOVEMBER 23, 2010

He started very well, but as soon as his cash flow improved, financial burdens from family systems stifled his operations. When artisans have no understanding of their cash flows, they fail prey to spending a big percentage of their working capital, without meaning to, on non-business issues that usually cripple their operations.

Books 14

Books Guidelines Banking Telecommunications 14

Harvard Business Review

APRIL 9, 2012

A company must get its sales, marketing, research and development, operations, and even customers and suppliers to work together. So how can you get this process team to sustain operational gains and continue to attack the next set of process problems? Consider MITRE , which manages five research and development centers for the U.S.

Team 14

Team Workshop Teamwork Operations 14

Harvard Business Review

NOVEMBER 22, 2016

Read more from Cognizant: What Consumers Want Online Now from Their Health Care Plans. Within data privacy limitations, an institution can comb the Web, social media, apps, and other online and offline data sources for information—such as who is browsing for a home or car.

Banking 9

Banking Content Customer Loyalty Health Care 9

Harvard Business Review

JANUARY 23, 2013

His "Obama for America" fundraising , analytics and "get out the vote" operation was a masterpiece of agile electoral innovation and entrepreneurship. There's not a brand manager, health care administrator, CMO or CIO who wouldn't benefit big-time from benchmarking their own operations to this campaign's.

Marketing 8

Marketing Chief Technology Officer Case Study Critical Success Factor 8

Harvard Business Review

OCTOBER 6, 2014

In health care, these tools are changing the way doctors identify people at risk of developing certain diseases; in fashion, they crunch purchasing data to anticipate trends; sales and marketing experts use them to tailor ad campaigns. This isn’t a retread of scientific management , nor is it an updated take on scenario planning.

Strategy 11

Strategy Scenario Planning Scientific Management Supply Chain 11

Harvard Business Review

NOVEMBER 23, 2010

He wasnt a process manager. Operations : Approaches problems practically; stands firm on issues, perseveres; maintains a standard of consistency and quality; provides stable leadership and supervision; develops detailed plans and procedures; implements projects in a timely manner; keeps financial records straight.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

OCTOBER 3, 2013

The traditional fee-for-service reimbursement model is widely acknowledged to be a major driver of escalating health care costs. Harvard Pilgrim agreed to join the effort because it recognized that traditional payment models were unlikely to help control rising health care costs. The Motives of the Pilot’s Members.

Insurance 8

Insurance Health Care How To Price 8

Harvard Business Review

JUNE 26, 2012

At old line retailer JC Penney, Ron Johnson, the former head of Apple's retail operation, was recently appointed CEO — though the news of late calls into question how well these marriages of new and old worlds will fare. If you're in middle management, start lobbying for leadership to match the challenges your company will face.

Retail 15

Retail CEO Health Care Middle Management 15

Harvard Business Review

DECEMBER 28, 2012

While this graying of the Boomer generation certainly has implications for health care and social policy (and for me personally, as one of those eventual retirees), it may have even more significance for the nature of the workforce and the job of the manager. First, there will be a shortage of workers for key jobs.

Telecommunications 10

Telecommunications Chemicals Health Care Planning 10

Harvard Business Review

JULY 16, 2013

And 43% cited technology expertise, HR-talent management, international-global expertise, and succession planning as the skills missing most on their boards. The industry with the greatest skills gap was IT & telecommunications, whose boards are in serious need of international-global expertise and HR-talent management.

Telecommunications 8

Telecommunications Biotechnology Health Care Real Estate 8

Harvard Business Review

JANUARY 23, 2013

The rhetoric is everywhere — from the trade press to the mainstream media to business school faculty to corporate titans to Silicon Valley entrepreneurs. The results — and the evidence from lawsuits , media reports , and congressional and GAO investigations of for-profit universities — speak for themselves.

Porter 9

Porter Welch Health Care Marketing 9

Strategy Driven

OCTOBER 25, 2013

Crisis management is so much more than handling of the media. Unfortunately, the follow-through never transpired after the media coverage died down. We therefore mounted a full-scope crisis management initiative that focused heavily on after-the-crisis help for the victims and their families. by Hank Moore.

Crisis Management 80

Crisis Management Crisis Risk Management Budgeting 80

HR Digest

FEBRUARY 4, 2022

They manage employees, train them, and provide support services. According to the Bureau of Labor Statistics , employment opportunities for HR managers are expected to increase by 17% between 2014 and 2024. If your dream is to have an easy job as an HR manager, then it’s time to know management basics first.

Human Resources 98

Human Resources Resources How To Learning-by-Doing 98

Harvard Business Review

OCTOBER 6, 2014

In health care, these tools are changing the way doctors identify people at risk of developing certain diseases; in fashion, they crunch purchasing data to anticipate trends; sales and marketing experts use them to tailor ad campaigns. This isn’t a retread of scientific management , nor is it an updated take on scenario planning.

Strategy 8

Strategy Scenario Planning Scientific Management Supply Chain 8

Harvard Business Review

JULY 6, 2017

The EU’s case asserts, among other things, that Google unfairly exploits its dominance in search engines and smartphone operating systems to restrict competition in shopping services, ad placement services, and smartphone app store markets. Google has appealed and is now preparing its defense.

Company 9

Company Engineering Operations Construction 9

Harvard Business Review

AUGUST 2, 2017

In other words, a product’s strategic value comprises the reasons and arguments that buyers provide to senior management and others in the company about why they should purchase a product. However, buyers say only 54% of salespeople they meet with can clearly explain how their solution impacts the buyer’s business.

Self-aware 8

Self-aware Competitive Advantage Health Care Fashion 8

Harvard Business Review

DECEMBER 17, 2014

The operative word in that sentence is “founding” or in my case “co-founding.” Over eighty founders or co-founders of health care, technology, social media, retail, and financial services firms responded. Founders Work-life balance Time management' I have clients who like to play golf.

Company 10

Company Entrepreneur Survey CEO 10

Harvard Business Review

MAY 5, 2016

Aggravated and depressed by the decline of their core memory business in the 1980s, Intel’s top management struggled for strategic clarity. They see disrupted incumbents from retail, finance, health care, transportation, professional services, and manufacturing requiring radical restructuring of assets, productivity , and innovation.

Levitt 8

Levitt Disaggregation Kaizen Call Center 8

Harvard Business Review

FEBRUARY 7, 2014

Merlo stated that: “We came to the decision that providing health care and selling cigarettes just don’t go together in the same setting.” This kudos lead to the unusual occurrence of positive publicity for CVS’s business in major media outlets like the New York Times and CNN. Health Risk management Sustainability'

Reputation 8

Reputation Intangible Assets Competitive Advantage Long-term 8