Marshall Goldsmith

DECEMBER 16, 2013

The new work contract – where employees take responsibility for their own careers and corporations provide them with career-enhancing but impermanent opportunities – can be as difficult for organizations to manage as it is for individuals. We must manage our human assets with the same rigor we devote to our financial assets.

Bureaucracy 151

Bureaucracy Intellectual Capital Kotter Telecommunications 151

Mills Scofield

JANUARY 16, 2013

Having lived in and with off-the-grid communities in Latin America, in Nicaragua and Colombia, I had seen and felt the impact of low Internet and basic telecommunications access, especially when it comes to communicating with potential employers. This customer discovery process let me identify the forces acting on a worker.

Short-term 187

Short-term Innovation Entrepreneur Learning-by-Doing 187

Marshall Goldsmith

FEBRUARY 11, 2013

In the 1980s, I appeared on a videotape that was widely distributed as part of a leadership development course for IBM managers. After losing billions of dollars, the IBM board woke up and decided to get new leadership. I don’t know much about telecommunications – it just seemed obvious. He’s right.

Telecommunications 98

Telecommunications Education Politics Quality 98

Strategy Driven

DECEMBER 23, 2010

Simply click on the link above to download your copy of this remarkable ebook on effective change management. About the Author Rick Maurer, author of Beyond the Wall of Resistance , is a renowned change management expert, speaker, and bestselling author. Please consider voting for us on Podcast Alley by clicking here.

Resistance 56

Resistance Download eBook Newsletter 56

Harvard Business Review

JANUARY 17, 2012

As new technologies in social media, transportation, and telecommunications bring us closer together, it's more critical than ever for organizations to recruit, develop, and retain multicultural leaders who can skillfully navigate both the opportunities and challenges of a more connected world. When executed well, the results are astonishing.

Competitive Advantage 15

Competitive Advantage Leadership Telecommunications Talent Management 15

The Practical Leader

JULY 18, 2011

If you took that discussion to your management team, a conflicting array of opinions would further confuse things. Their opinions and weighting of customer expectations have constantly been shown to be more valid than those of management. But the obvious people to ask are your customers or internal groups you serve.

Quality 49

Quality Telecommunications Definition Blog 49

Harvard Business Review

OCTOBER 10, 2014

They must manage to both craft the new world with smart strategy, often in the wake of disruption, and cause the organization to embrace the required change. Lou Gerstner’s arrival at IBM in 1993 is a classic example of leadership through a liminal period. Procter & Gamble provides another example. Newly minted CEO A.G. Lawrence A.

Leadership 8

Leadership Telecommunications Education Consensus 8

Harvard Business Review

APRIL 18, 2011

Cisco's leadership is very smart and Wi-Fi is part of the firm's core competence. The company knew digital devices were all becoming telecommunications tools. But I'm completely comfortable asserting that Cisco should and did. More important, the firm had clear line-of-sight into its competitors' offerings. This was obvious.

Wireless 11

Wireless Management Telecommunications Innovation 11

Harvard Business Review

JUNE 3, 2013

Where was its leadership bench? What kind of signal did this choice send to P&G''s top managers? Is the problem that P&G produces outstanding specialists in marketing but not general managers who can run the business? We now see they are also struggling to do a good job managing their own talent responsibilities.

Succession 8

Succession Telecommunications Biotechnology Real Estate 8

Harvard Business Review

JANUARY 26, 2017

According to an assessment of over 700 sales professionals and senior executives conducted by GrowthPlay — a sales-focused consulting firm where one of us is Managing Director — the problem stems from gaps between the perceptions, attitudes, and information flows between executives and sales reps.

Execution 8

Execution Cost CRM Telecommunications 8

Harvard Business Review

JULY 31, 2012

For a micromarket strategy to work, however, management must have the courage and imagination to act on the insights revealed by this type of analysis. Going after future opportunities at the micromarket level can seem risky, but basing strategy on old views of markets and their past performance is riskier still.

B2B 13

B2B Chemicals Analysis B2C 13

Harvard Business Review

MAY 9, 2012

Mixing and matching features, components, and sizes enabled the Finnish telecommunications giant to offer a vast array of choices to win over operators and, through them, consumers. In sharp contrast to Nokia's approach, Apple offered developers a uniform development environment and a direct path to market.

Innovation 13

Innovation Supply Chain Telecommunications Core Competence 13

Harvard Business Review

NOVEMBER 23, 2010

When I founded the nonprofit African Institution of Technology , I initially focused on helping African entrepreneurs or artisans, especially those with only primary education, develop new skills and market opportunities. Across Africa, many unemployed men have managed small businesses, at least once in their lives.

Books 13

Books Guidelines Banking Telecommunications 13

Harvard Business Review

DECEMBER 2, 2011

Frequently, stressed and harried managers look up the organization hierarchy and assume that they'll have greater control of their time when they advance to the C-suite. Many managers are "sprinters" early in their careers. There isn't any. We know a great deal about the long-term health dangers of prolonged stress.

Stress 15

Stress Telecommunications Goleman Emotional Intelligence 15

Harvard Business Review

JANUARY 11, 2011

Their founders — China's first generation of entrepreneurs — are nearing retirement, so these companies' futures hinges on how effectively the incumbents manage leadership transitions. Consider, for example, the Shenzhen-based Huawei , which has become the world's second largest telecommunications equipment-maker.

Succession 14

Succession Telecommunications Finance CEO 14

Harvard Business Review

DECEMBER 28, 2017

This is promising for a market formerly dubbed the “breadbasket of Africa.” ” Once one of Africa’s most developed markets – with a solid education system, good infrastructure, and a relatively large middle class – decades of mismanagement have cost Zimbabwe. Years of economic mismanagement.

Banking 8

Banking First-mover Advantage Politics Finance 8

Harvard Business Review

NOVEMBER 23, 2010

Its the managers responsibility to lead their employees, manage performance, and provide guidance. Yes, managers often interview job candidates or identify the most talented employees as part of a talent management program. I would guess 90% of all managers believe in their ability to undertake professional interviews.

CIO 15

CIO Guidelines Telecommunications Emotional Intelligence 15

Harvard Business Review

APRIL 29, 2013

Big data managed this way may well improve your retention numbers but not transform your company. How can I help marketing retain more customers? We recently participated in a data-dive type process at a major telecommunications company. They built on these assessments to create 30 finely targeted marketing campaigns.

Analysis 8

Analysis Storytelling Brainstorming Telecommunications 8

Harvard Business Review

DECEMBER 26, 2014

We have reviewed hundreds of corporate announcements and websites, interviewed numerous leadership experts, and conducted an analysis of CEO changes and successions over the past five years at S&P 500 and Global 100 companies. Through this effort, we have observed certain characteristics of this emerging trend.

CEO 12

CEO Contingency Plans Telecommunications Planning 12

Harvard Business Review

AUGUST 25, 2015

While it’s easy to think of the female market as homogenous, our research shows that cultural, geographical, and generational differences, as well as disparate sources of wealth, all affect how women view and allocate their wealth. “Even in rural India, women manage the households and pay the bills,” she says.

Survey 8

Survey Diversity Telecommunications Focus Group 8

Harvard Business Review

NOVEMBER 23, 2010

For example, marketing optimizes its activities for its own benefit and the sales and customer service functions do likewise. The end-to-end process of customer acquisition and retention — getting rid of duplicate activities and information across marketing, sales and customer service — isnt touched. We all have.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

NOVEMBER 9, 2011

That's what we found when we studied the top management teams of companies in Europe over the past three years. In several industries, such as consumer goods, financial services, industrial products, and logistics, COOs usually had backgrounds in either managing operations or information technology departments.

COO 12

COO Sample Telecommunications Automotive 12

Harvard Business Review

NOVEMBER 1, 2012

Then rapid improvement in cell phone technology combined with sharp reductions in cost opened up massive new markets that existing terrestrial business telecommunications companies had missed. Still, it enabled Medtronic to expand into the Chinese market. HBR's 90th Anniversary: Why Management Matters. More >>.

Disruptive Innovation 8

Disruptive Innovation Christensen Telecommunications Incubator 8

Harvard Business Review

JANUARY 7, 2013

You even people talking about UX as the way in which a consumer connects to a business — all the touch-points from marketing to product development to distribution channels. Today, it is not uncommon to hear an executive talk about managing a $30 billion brand. So what is management to do?

Strategy 9

Strategy Six Sigma Engineering Bottom-up 9

Harvard Business Review

JULY 22, 2015

Skill development is clearly a major priority for companies and managers these days. Enrollment in learning programs has surged over the last few years to generate a global executive education market of over $70 billion a year. Consider, for instance, the talent development program at Ascom, a global telecommunications company.

Project 8

Project Parcell How To Short-term 8

Harvard Business Review

NOVEMBER 30, 2010

As Tom Davenport, Larry Prusak, and I talk to people about our current research, we hear broad support for its central thesis: that good judgment is not only something required of individuals in leadership positions; it is something that must be embedded in organizations as a whole. Well need to enable cross-boundary judgment.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Harvard Business Review

APRIL 2, 2014

And in business life, CEOs incentivize and promote those senior executives who can get new ideas to market more quickly than competitors. Or take Harris Corporation, an American telecommunications company founded in 1895. Good product managers are in continuous conversation with their customers. Talk to your customers.

Competitive Advantage 9

Competitive Advantage Airlines Telecommunications Long-term 9

Harvard Business Review

MARCH 16, 2015

Talent Management. ” Other talent management concerns that were mentioned once include: motivating people through hard times, retention and development, and managing diversity and cultural differences. So the challenge was to have the broad marketing strategies with local adaptations.”

CEO 8

CEO Stephenson Pharmaceuticals Globalization 8

Harvard Business Review

NOVEMBER 30, 2010

In my own work , I found that this might be particularly prevalent for utilities (gas, electricity and telecommunications). In my own work , I found that this might be particularly prevalent for utilities (gas, electricity and telecommunications). Ran Spiegler (with co-authors) has studied such strategies.

Retail 13

Retail Price Comparison Nalebuff 13

Harvard Business Review

SEPTEMBER 29, 2011

Not long ago, the chief executive of a global telecommunications firm shared with me his frustration that "even in a meeting with the CEO, most institutional investors seek only granular data points to plug into their models. They can signal to the market the types of investors they wish to own their shares.

Long-term 12

Long-term CEO Short-term Asset Management 12

Harvard Business Review

APRIL 1, 2016

Myriad potential public policy-related risks and opportunities for companies arise across a broad spectrum of political and economic systems — from the state capitalism of former Communist states to the “ mixed economies ” in traditional “liberal” democracies, from developed to developing markets.

Policies 8

Policies Politics Short-term Globalization 8

Harvard Business Review

NOVEMBER 22, 2010

I wrote a couple of months ago about Chinas leadership in the clean tech race , but at the macro level. I wrote a couple of months ago about Chinas leadership in the clean tech race , but at the macro level. Thats what Chinas Hi-Tech Fair is doing. Its another thing to see the green focus up close.

NGO 14

NGO Chemicals Guidelines Telecommunications 14

Harvard Business Review

NOVEMBER 23, 2010

More on: Managing yourself , Morale , Work life balance Join the Discussion | More by This Author | Email/Share Previous The Right CEO Personality for Process Improvement Next How to Turn Garbage into Gold Never miss a new post from your favorite blogger again with the Harvard Business Review Daily Alert email.

Guidelines 14

Guidelines Telecommunications Emotional Intelligence Balanced Scorecard 14

Harvard Business Review

AUGUST 9, 2013

To date, the trend has been associated with fairly standard products, such as customer relationship management software, web servers, or SQL databases, but the theory of the innovator''s dilemma suggests that it will most likely move up the stack in the future. IT management Information & technology Technology' It''s C-Suite Problem.

Technology 8

Technology CIO Agility Software 8

Harvard Business Review

OCTOBER 28, 2013

Swisscom AG is the major telecommunications provider in Switzerland. With a big market share in a small country, Swisscom has decided to grow by providing new services to Swiss citizens. Idea Scouting. Their strategy is to get out in front of ways that mobile phones will change healthcare, education, and shopping.

Innovation 8

Innovation Telecommunications Technology Entrepreneur 8

Harvard Business Review

NOVEMBER 29, 2010

Harvard Business Review Cart My Account Downloads Explore Today on HBR Blogs Magazine Books Authors Store Harvard Business School Topics Change Management Competition Innovation Leadership Strategy Skills Emotional Intelligence Managing Yourself Measuring Business Performance Project Management Strategy Execution Industries Finance & Insurance (..)

Banking 15

Banking Crisis Merton Guidelines 15

Harvard Business Review

NOVEMBER 23, 2010

More on: Managing uncertainty , Risk management , Social media Join the Discussion | More by This Author | Email/Share Previous Google Changes the Playing Field on News Next The Right CEO Personality for Process Improvement Never miss a new post from your favorite blogger again with the Harvard Business Review Daily Alert email.

Airlines 14

Airlines Report Guidelines Discount 14