Marshall Goldsmith

JUNE 28, 2017

Whitney Johnson – Thinkers 50 award-winning Management Thinker 2015-17, Disruptive Innovation expert, author Disrupt Yourself: Putting the Power of Disruptive Innovation to Work. General Bernie Banks – Former General US Army, head of Leadership Development West Point, currently Associate Dean Northwestern Kellogg School of Management.

Executive Coaching 70

Executive Coaching Human Resources Magazine CEO 70

Strategy Driven

APRIL 4, 2016

I was Dean of a leading business school in Paris and Chairman of the Board of Directors of the top mobile telecom operator in Tunisia when the Arab Spring broke out, turning the already troubled Middle East and North Africa upside down. Tawfik Jelassi is IMD Professor of Strategy and Technology Management. How could I refuse?

How To 50

How To Chief Information Officer Tourism Politics 50

HR Digest

MAY 1, 2019

Her vision has lead IBM to venture into innovative management systems, ones that empower the employees and facilitate continuous learning through technology. Coming out of the internet era, we were all geared up for process standardization, manager self-service and shared services. Diane was named an officer of IBM and CHRO in 2013.

Agility 90

Agility Self-aware Innovation Human Resources 90

Strategy Driven

APRIL 16, 2014

Peter Fingar, co-author of Business Process Management : The Third Wave , then asks these measurement corollaries in his 2013 article “How Do Your BPM Metrics Measure Up?”. Make Metrics Visible and Accessible – Having workers, managers, supervisors, and executives see metrics helps employees make decisions and take action.

Metrics 52

Metrics Process BPM KPI 52

Mills Scofield

JANUARY 14, 2014

Training a newly formed Afghan Air Force is the epitome in complex continual change management. Thanks to the efforts of thousands of citizens who contribute time, money and resources to their programs, formal organizations like the USO , Operation Write Home , and Operation Outreach work tirelessly to bring smiles to troops every day.

Emotional Intelligence 150

Emotional Intelligence Participative Short-term Letter 150

Women on Business

DECEMBER 20, 2012

president of Simon Associates Management Consultants. I was recently asked to think about how 2013 trends will impact women in the work force and how women will impact the trends. But many of the trends are picking up speed now and should become even more pronounced in 2013. Guest Post By: Andrea Simon, PhD.,

Trends 265

Trends Power Simon Real Estate 265

Strategy Driven

DECEMBER 23, 2013

Innovation begins with management; by fostering a culture that prioritizes innovation, creativity is incentivized among team members. Customer centricity as a strategy reorients the entire business-operating model around the customer; it means understanding the customer’s point of view and respecting the customer’s interest.

Organization 58

Organization Open-book Innovation Technology 58

Skip Prichard

JANUARY 30, 2020

29% of Americans believe that armed rebellion might be necessary in the near future to protect their liberties from government intrusion (Cassino, Jenkins, 2013). I understand why individuals drama-vent because I too was educated in the era that believed venting was useful. Alston, the UN Study). They encourage it and sanctify it.

How To 106

How To Bond Positioning Stress 106

Harvard Business Review

OCTOBER 17, 2018

Nearly all physicians take on significant leadership responsibilities over the course of their career, but unlike any other occupation where management skills are important, physicians are neither taught how to lead nor are they typically rewarded for good leadership. Medicine involves leadership. Insight Center. The Future of Health Care.

Training 13

Training Leadership Health Care Education 13

Harvard Business Review

MAY 6, 2013

I remember well when the idea of applying complexity science to management was first being eagerly discussed in the 1990s. Gallen had developed a management model based on systems thinking. Managers'' eyes were opened to the reality that organizations are not just complicated but complex.

Management 9

Management Short-term System Uncertainty 9

Harvard Business Review

JUNE 18, 2014

Manager, Operations. Manager, Operations. i’ve learned a lot here, but i can’t be a college-educated factory hand forever! i’ve learned a lot here, but i can’t be a college-educated factory hand forever! To: Ioana Romana, VP Operations. Date: May 12, 2013 21:37. Date: June 6, 2013 20:16.

Case Study 12

Case Study Engineering Commitment Operations 12

Harvard Business Review

JULY 25, 2017

But our research suggests that a better way to manage low-wage workers in developing economies is to invest in them, which is good for both worker welfare and the company’s bottom line. In July 2013 we implemented a randomized controlled trial in five factory units in Bangalore operated by Shahi Exports Pvt.

Company 10

Company Training Bottom-up Rate of Return 10

Harvard Business Review

JUNE 10, 2014

Education is on the brink of rapid change that will create a lot of value for innovators. Those who make the decisions and control the purse strings at legacy higher education institutions. Most of the attendees from post-secondary institutions were professors or deans of schools of education. But still sitting on the sidelines?

Real Estate 8

Real Estate Education Disruptive Innovation Asset Management 8

Harvard Business Review

NOVEMBER 30, 2018

For example, the Lordstown, Ohio, factory that makes the Chevy Cruze is running one shift a day, down from three a few years ago, and last year produced 180,000 vehicles, down from 248,000 in 2013. Capital-intensive factories have a high-fixed-cost, low-variable-cost operating model. That is what GM is trying to do.

Restructuring 11

Restructuring Fixed Costs Consensus Operations 11

Harvard Business Review

DECEMBER 23, 2016

The ManpowerGroup Contingent Workforce Index of 2013 showed 40% of all ManpowerGroup consulting engagements blended permanent and contingent workers. The disconnect between HR and Procurement often means either choice is suboptimal on its own, so operating managers circumvent both HR and Procurement.

Strategy 8

Strategy Span of Control Finance How To 8

Harvard Business Review

MAY 16, 2016

I was Dean of a leading business school in Paris and Chairman of the Board of Directors of the top mobile telecom operator in Tunisia when the Arab Spring broke out, turning the already troubled Middle East and North Africa upside down. You will ask yourself, as I did back in December 2013, should I accept this job? So did we succeed?

Politics 10

Politics Chief Information Officer Tourism Environment 10

Harvard Business Review

AUGUST 17, 2016

In 2013 Tim Cook, Apple’s CEO, urged the U.S. In our research , recently published in Management Science, we examine the effect of U.S. Congress to adopt the federal Employment Non-Discrimination Act (ENDA) to ban sexual orientation and gender identity discrimination in the workplace. Why do ENDAs have such an effect?

Innovation 8

Innovation GDP Human Capital Creativity 8

Harvard Business Review

DECEMBER 28, 2017

” Once one of Africa’s most developed markets – with a solid education system, good infrastructure, and a relatively large middle class – decades of mismanagement have cost Zimbabwe. After Mugabe claimed victory in a disputed election in 2013, however, corruption increased , while the strengthening U.S.

Banking 8

Banking First-mover Advantage Politics Finance 8

Harvard Business Review

JULY 9, 2014

One possible reason is that the financial crisis and the recessionary period that followed have driven corporations to skew their board appointments towards including more risk management and conventional corporate experience, at the expense of more tech-savvy and digital knowledge. years in 2013 from 60.3 in 2003, an all-time high. (Of

Business Model 8

Business Model Technology Long-term Risk Management 8

Harvard Business Review

SEPTEMBER 23, 2015

In 2013, about 96% of eligible heart attack Medicare patients received this basic medication, which means 5,761 patients admitted for heart attack did not. doctors and nurses), the speed of delivery of help, the explanation of procedures, the management of pain, and the post-treatment instructions for recovery.

Survey 8

Survey Health Care Process Quality 8

Harvard Business Review

JUNE 25, 2013

As the effects began to play out in the ''70s and ''80s, Drucker wrote extensively about the need for management practices to change. The widespread erosion of ROA confirms that our management practices and institutions are struggling to respond to the relentless pressure. The Mongrel Discipline of Management , by David K.

Drucker 9

Drucker Disruptive Innovation Uncertainty Globalization 9

Harvard Business Review

OCTOBER 4, 2013

Typically, every bit of their formal and informal education has taught them to sacrifice detail complexity – to narrow problems to facilitate analyzing them. We don’t want to operate with one gigantic knowledge domain in which our ability to advance knowledge is ponderously slow. Business education Creativity Design'

Finance 8

Finance Education Drucker Marketing 8

Harvard Business Review

MAY 21, 2014

But new strategies and structures are squarely in the board’s domain, and we have seen any number of governing boards innovating with, not just monitoring, management. To that end, Diebold recruited a new CEO in 2013, Andy W. The chair of the new three-person committee, Richard L.

Innovation 8

Innovation Committee Charan Technology 8

Harvard Business Review

OCTOBER 10, 2013

In other words, what produces complexity is not so much the presence of many direct cause-effect links which operate with subtlety versus precision, but rather the presence of indirect, non-linear relationships between the variables, parts, and dimensions of the whole. Business education Collaboration Decision making'

Senge 8

Senge Education Rogers Tools 8

Harvard Business Review

AUGUST 5, 2015

To determine the best approach to using ICT for development (or ICT4D, as it’s sometimes called), Huawei recently interviewed 150 telecom operators, government bodies, regulators, NGOs, and social enterprises in 11 countries. This approach consigns many ICT4D projects and tech startups alike to failure. Currently 1.2

Technology 8

Technology Globalization Project System 8

Harvard Business Review

FEBRUARY 28, 2017

Specifically, we examined the personnel records of nearly 16,000 employees hired from 2003 to 2013 in a large U.S.-based The firm followed a “promotion from within” policy that operated on a strict schedule. All results remained after controlling for an employee’s education, performance, cohort, and office location.

Reference 8

Reference Sample Participative Diversity 8

Harvard Business Review

JANUARY 6, 2015

As I reported in an earlier piece for HBR.org : A software CEO I spoke with recently said he avoids job candidates with advanced software engineering degrees because they represent an overinvestment in education that brings with it both higher salary demands and hubris.

Software 8

Software Engineering Incentives CRM 8

Harvard Business Review

APRIL 9, 2013

That sounds easy, but the bigger you get, the harder that is to manage. operates in 13 countries, spanning a dozen languages. I''d need a standing army of translators to manage now, and my plan involves adding many more countries. Many had been educated in English-speaking institutions. What do you do? Hire interpreters?

Globalization 8

Globalization Company Software Learning-by-Doing 8

Harvard Business Review

APRIL 30, 2018

The problem is two-fold: first, hospital administrators and managers struggle to effectively implement these tools. To fix this, in 2012 hospital administrators and managers implemented TeamSTEPPS , a commonly used set of evidence-based strategies and tools (e.g., Second, they struggle to sustain change that’s made.

Long-term 8

Long-term Janis Quality Consensus 8

Harvard Business Review

SEPTEMBER 27, 2016

In a 2013 Deloitte survey of executives at large companies, 39% said they were either “barely able” or “unable” to meet their needs for talent. In a recent interview, Benko discussed AT&T’s efforts and offered advice for HR leaders and individual managers on how today’s workforce can avoid obsolescence.

Skills 8

Skills Company Core Competence Career 8

Harvard Business Review

DECEMBER 17, 2013

Also see psychologist Maria Konnikova’s 2013 Mastermind: How to Think Like Sherlock Holmes. Yet how do you actually do it, when life and livelihood generally depend on operating inside a box? Managing uncertainty Strategy The Future of Management' Think long, think deep, think laterally — and brace yourself.

Groupthink 8

Groupthink Emotional Intelligence Learning-by-Doing Hedge 8

Strategy Driven

OCTOBER 25, 2013

Crisis management is so much more than handling of the media. We therefore mounted a full-scope crisis management initiative that focused heavily on after-the-crisis help for the victims and their families. Another energy industry client operated coal mines. There are three aspects to Crisis Management and Preparedness.

Crisis Management 79

Crisis Management Crisis Risk Management Budgeting 79

Harvard Business Review

OCTOBER 30, 2013

This last must be especially aggravating to managers of multinationals in Brazil who pay people to work only to have them arrive late, leave early, and ask for sick leave when they are not sick. What can large corporations operating in Brazil learn from all this? Mainly that building and maintaining community is crucial to success.

Teamwork 9

Teamwork Absenteeism Class Motivation 9

Strategy Driven

OCTOBER 18, 2013

The same planning process that nurtures Crisis Preparedness can and must also accommodate for Crisis Management. This is regarded as a premiere textbook case of quality crisis management. Perrier utilized media opportunities to advocate for environmental protection and sought to educate consumers about product purification processes.

Crisis 71

Crisis Crisis Management Budgeting Risk Management 71

Harvard Business Review

NOVEMBER 25, 2015

So most executives manage it according to their intuition. It takes a careful mix of mission, management, and culture. One 2013 study illustrates this well. For example, a teacher driven by purpose values or identifies with the goal of educating and empowering children. Insight Center. Sponsored by Citrix GoToMeeting.

Motivation 8

Motivation Company Airlines Learning-by-Doing 8

Harvard Business Review

OCTOBER 16, 2018

” Certified farms then comply with auditors and participate in worker-education programs to “ensure farm workers have the right to work without violence and the opportunity to create a workplace of respect and dignity.” ” She continues: “Since 2013, two incidents of sexual harassment have been identified.

Supply Chain 8

Supply Chain Power Report Industry 8

Harvard Business Review

JUNE 8, 2016

A 2013 study found that companies with a diverse workforce – both culturally and in terms of professional experience – “out-innovate and out-perform others. Operations in a Connected World. Internal diversity. Insight Center. Sponsored by Accenture. The technologies and processes that are transforming companies.

Innovation 8

Innovation CAGR Diversity Risk Management 8