Leading Blog

DECEMBER 25, 2016

As technology becomes more disruptive and we see more importance placed on big data and artificial intelligence, what will matter most are those things that make us human – the soft skills. What should we be doing now to insure we have a future? How do we create the future while managing the present? Blog Post ). Posner James M.

Books 150

Books Leadership Cialdini Govindarajan 150

Marshall Goldsmith

JUNE 28, 2017

Whitney Johnson – Thinkers 50 award-winning Management Thinker 2015-17, Disruptive Innovation expert, author Disrupt Yourself: Putting the Power of Disruptive Innovation to Work. General Bernie Banks – Former General US Army, head of Leadership Development West Point, currently Associate Dean Northwestern Kellogg School of Management.

Executive Coaching 70

Executive Coaching Human Resources Magazine CEO 70

Harvard Business Review

SEPTEMBER 23, 2016

That’s why many of them, particularly the largest ones, rely on full-time “talent management” professionals, who work in coordination with other parts of HR. These talent management people create processes for assessing leadership capabilities and set the strategy for upgrading leadership talent over time.

Talent Management 8

Talent Management Delegation Management Document 8

Harvard Business Review

OCTOBER 27, 2014

A mid-level manager in this 5,000-employee hospital, she is leading a 70-member group on patient flow as part of a larger organizational effort. Her ability to lead and inspire — to become a change leader from her position as a mid-level manager — is helping her team produce results. I found a few defining characteristics: 1.

Middle Management 13

Middle Management Six Sigma Taylorism Taylor 13

Harvard Business Review

DECEMBER 14, 2018

Companies increasingly use digital technologies to circumvent distributors and enter into direct relationships with their end-users. Your chosen Porsche is delivered to your house with insurance and maintenance as well as unlimited miles and flips to other models included. Three Images/Getty Images. Minimize Pain.

Strategy 10

Strategy B2B Insurance Business Model 10

Harvard Business Review

JANUARY 20, 2015

What, another clarion call urging executives to fundamentally rethink their business models through digital technology? But managers make it harder when they think about it only as radical industry reinvention. Take Japanese insurer Tokio Marine Holdings. The business media have had no shortage of these. Why is that?

Business Model 8

Business Model Insurance Technology Audience 8

Harvard Business Review

JULY 24, 2017

Change management can be a test for any organization. Several studies by Towers Watson show that just 25% of change management initiatives are successful over the long term. Change management certainly tested us. We have hired more than 5,000 new employees since beginning the effort in late 2013.) What did we do?

Management 10

Management IPO Diversity Long-term 10

Harvard Business Review

MARCH 15, 2017

For example, if an employee costs $5,000 to insure and a family costs $10,000, the 30% cap on penalties increases from $1,500 to $3,000. ADA and GINA, which prohibit use of genetic and family history information for hiring, firing, or underwriting insurance coverage, would no longer apply to wellness programs. per 1,000.

Insurance 9

Insurance Committee Power Cost 9

Harvard Business Review

JANUARY 28, 2013

82% of the CEOs in the survey said they were going to spend time changing their customer strategies in 2013. And third, how do you interact with customers both personally and enabled by technology? One example of a client using data to change the nature of their customer relationship comes from a large mortgage insurer.

Survey 8

Survey CEO Insurance Supply Chain 8

Harvard Business Review

APRIL 14, 2017

For example, our survey, which asked managers of 13 functions, from sales and marketing to procurement and finance, to indicate whether their departments were using AI in 63 core areas, found AI was used most frequently in detecting and fending off computer security intrusions in the IT department. Could Liberate 50% of Managers' Time.

Company 12

Company Survey Finance Engineering 12

Harvard Business Review

JULY 24, 2012

With job growth lagging and an eager workforce that's unable to find opportunities that match their skill sets , it would be a mistake for hiring managers to lose faith in peoples' ability to learn, adapt, and produce in new roles. We recently had the opportunity to sit down with Cisco's Deborah Henken, senior manager with Learning@Cisco.

Discount 14

Discount Training Insurance Education 14

Harvard Business Review

AUGUST 23, 2012

These hurdles aren't unique to financial services — insurance, pharmaceuticals, health care and government all face regulation, to name a few examples. without any compliance process or technology in place.". Adopting technology that keeps pace with regulatory requirements is equally important.

Compliance 15

Compliance Media Compliance Officer Policies 15

Harvard Business Review

DECEMBER 6, 2016

Startups and major tech companies, notably Alphabet’s Google X division , are investing heavily in smart car technology, as are network ride-sharing companies such as Uber and Lyft. “Self-driving” or “smart” cars will simply become whatever we call the next generation of transportation technology.

Transportation 8

Transportation Technology Software Supply Chain 8

Harvard Business Review

JULY 19, 2016

For example, Allstate Business Insurance, a division of Allstate Insurance, used the tools to develop a virtual assistant known as ABIe (pronounced “Abby”) to answer questions from its 12,000 agents. Enter ABIe (shorthand for the Allstate Business Insurance Expert), which my firm helped develop.

Company 8

Company Insurance Call Center Bottom-up 8

Harvard Business Review

OCTOBER 4, 2013

With guidance from Paul English, chief technology officer of Kayak, we borrowed a common tool from business — professional virtual communities (PVCs) — and adapted it to leverage the wisdom of the crowds. In business, PVCs are used for knowledge management and exchange across multiple organizations, industries, and geographies.

Globalization 8

Globalization Health Care Information Technology Chief Technology Officer 8

Harvard Business Review

JULY 17, 2018

in 2013 to 3.7 In my view, however, the structure and processes of the GE board were poorly designed for effectively overseeing Immelt and his management team. While Welch bequeathed a strong pension plan to GE, he also left the company with a dubious legacy of what is now called earnings management. The average size of U.S.

Committee 8

Committee Welch Finance Participative 8

Harvard Business Review

JANUARY 3, 2013

True, they pioneered the creative use of technology to open up flexible new ways of renting a car. Reputation systems and active supplier screening maintain quality, and the need for insurance keeps customers from bypassing the marketplaces. In 2013, corporate America will need to pay very close attention to this new paradigm.

Disaggregation 9

Disaggregation Hammer Mass Marketing Gordon 9

Harvard Business Review

JUNE 7, 2013

Better Place''s most visible and best-publicized innovation was its switchable battery technology, a novel way to overcome the short-range limits and long recharge times dictated by existing battery technology. EV advocates are quick to note that technology improvements in batteries will one day eliminate the range problem.

Mass Marketing 8

Mass Marketing Transportation Depreciation Short-term 8

Harvard Business Review

JANUARY 12, 2015

In 2013, for instance, Buttigieg called for staffers in just 1,000 days to address, through rehabilitation or demolition, 1,000 vacant and abandoned properties blighting the city. “It’s really a dialogue back and forth,” says Theresa Reno-Weber, Louisville’s chief of performance and technology.

Drucker 8

Drucker Katz Innovation Learning-by-Doing 8

Harvard Business Review

MAY 2, 2013

The role of management can be broadly thought of as the processes that tie these components together to produce value. Now, management needs focus on enabling and optimizing the connection, communication and collaboration between employees, customers, and partners. Innovation is the only insurance against irrelevance.

CIO 8

CIO Competitive Advantage Agility Hamel 8

Strategy Driven

FEBRUARY 28, 2011

healthcare spending set to grow 5 percent – or more than $100 billion – each year through 2013, businesses are scrambling for ways to save money on their health benefits. Active management of healthcare delivery and cost control has not typically been seen as an integral part of the mission for human resource (HR) departments.

Company 56

Company Management Human Resources Human Capital 56

Harvard Business Review

DECEMBER 8, 2015

More than once you’ve probably looked at some new digital or technological development and asked yourself, “How did we miss that?” My 2016 trends offer early warnings and opportunities for managers in all industries. HR managers can use bots to train employees. Here are eight to note for 2016.

Trends 8

Trends Film Technology Software 8

Harvard Business Review

OCTOBER 13, 2014

The global sharing economy market was valued at $26 billion in 2013 and some predict it will grow to become a $110 billion revenue market in the coming years, making it larger than the U.S. Since many of these businesses come out of Silicon Valley it is easy to think the largest risk is the underlying technology or competition.

Business Model 9

Business Model Hotels Venture Capitalist Transportation 9

Harvard Business Review

SEPTEMBER 13, 2016

Retail giant Target, for example, estimated its losses from a 2013 data breach at more than $250 million. What’s more, according to a recent survey conducted for BAE Systems of 300 managers in the financial services, insurance, and IT/tech industries in the U.S., And the potential losses are significant.

Review 8

Review Training Execution Survey 8

Harvard Business Review

NOVEMBER 20, 2017

Take Dell Technologies, for example. Following the company’s go-private transaction in October 2013 , Dell put in place new models for strategy development, resource allocation, and performance management. Any deviation from management’s forecast meant failure, regardless of how effectively the strategy was executed.

Execution 8

Execution Strategy Contingency Plans Company 8

Harvard Business Review

APRIL 27, 2015

They have given their social media staff a clear mission and a great deal of autonomy; the account’s managers chat with customers, offer up front to solve problems, and empathize with frustrated travelers. After all, management exists to transform corporations into more efficient machines. This shouldn’t come as a surprise.

Company 8

Company Airlines Brand Analysis 8

Harvard Business Review

JULY 9, 2014

The marketers of Clearblue Advanced Pregnancy Test, a product that can tell you if you’re one-week, two-weeks, or three-plus weeks pregnant, asked a couple of D-list celebrities to tweet out their positive tests back in 2013. If you’re still using focus groups, you’re using 30-year-old technology.”

Market Segmentation 8

Market Segmentation Marketing Insurance Price 8

Harvard Business Review

JANUARY 20, 2016

In the summer of 2013, Rolling Stone published a long article titled “Goodbye, Miami,” which claimed that climate change will submerge much of the titular city. For-profit insurers will write premium contracts that encourage the use of resilient materials and methods. cities to adapt.

Real Estate 8

Real Estate Parcell Incentives Human Capital 8

Harvard Business Review

MARCH 31, 2016

Studying these successes and failures, we’ve identified half a dozen key reasons platforms fail, all of which boil down to managers’ misunderstanding of how platforms operate and compete. Steve Jobs failed miserably at managing openness at Apple in the 1980s. Let’s look at the key errors. Insight Center.

Participative 8

Participative Software Market Penetration Marketing 8

Harvard Business Review

AUGUST 5, 2014

Digital has removed barriers across sectors, even in old-line businesses known for “sticky” products, such as telecom and insurance. McKinsey’s DataMatics 2013 survey shows that companies that use customer analytics extensively are more than twice as likely to generate above-average profits as those that don’t.

P&L 10

P&L Banking Marketing Call Center 10

Harvard Business Review

JANUARY 12, 2018

Does a robot manage your money? A study by Deloitte estimated that “assets under automated management” (including hybrid offerings) in the U.S. This would represent between 10% and 15% of total retail financial assets under management. Kearney predicts that assets under “robo-management” will total $2.2

Consultative 8

Consultative Strategy Advice McKinsey 8

Harvard Business Review

DECEMBER 22, 2014

America’s largest insurer, Allstate, announced plans to invest $1 billion in its India operations. In June 2013, Dallas-based Mary Kay exited from India after six years and over $20 million invested. Boeing is America’s largest exporter and the only American defense contractor to have crossed $2 billion in sales to India.

Venture Capitalist 11

Venture Capitalist Price Marketing Learning-by-Doing 11

Harvard Business Review

JANUARY 27, 2014

The rise of Tata in India, Koç Holding in Turkey, and Grupo Carso in Mexico have some management thinkers contending that the conglomerate is back at the expense of the focused firm. In his article “ Why Conglomerates Thrive (Outside the U.S.) ” in the December 2013 issue of the Harvard Business Review , J.

Social Capital 8

Social Capital Chemicals Industry Cost 8

Harvard Business Review

JUNE 30, 2015

Inside the company, we sometimes refer to this initiative as “The Death of McKinsey,” an identifier not-so-loosely inspired by a blog post from Gordon Ritter and motivated further by a 2013 Clayton Christensen HBR article. We adjust our products to our clients’ behavior or workflows, acting as a benevolent invisible hand.

Health Care 8

Health Care Benchmarking Short-term Gordon 8

Women on Business

JANUARY 11, 2011

This newfound optimism could be the usual bright-eyed resolve that comes with a new year, but it more likely resulted from something else: the passing of The Tax Relief, Unemployment Insurance Reauthorization, and Job Creation Act of 2010 (“the tax bill”) in December. Extends unemployment insurance coverage through 2011.

Press Release 178

Press Release Discount Insurance PR 178