Strategy Driven

JULY 13, 2011

We talked extensively in this book about how accounting profits or profit growth as a sole performance metric doesn’t lead to value creation. Value: The Four Cornerstones of Corporate Finance by Tim Koller. Discusses the four foundational principles of corporate finance.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

N2Growth Blog

DECEMBER 13, 2010

If you believe you possess a fully developed competency in a section give yourself 10 points. They understand the need for talent and are effective at recruiting, deployment, development and retention of tier-one talent. Share and Enjoy: View Comments [link] Most Tweeted Articles by Leadership Development Experts [.]

Blog 310

Blog Leadership Benchmarking Tactics 310

N2Growth Blog

OCTOBER 28, 2010

In today’s post I’ll take a look at timing as key success metric… As the verse from the old Kenny Rogers song goes “you have to know when to hold em and know when to fold em.&# So much so, that if you don’t think timing is everything - think again. As always Mike, you hit the home runs and we clean off the bases!

Blog 403

Blog Leadership Self-aware Crisis 403

N2Growth Blog

APRIL 25, 2010

Not recognizing, developing, and rewarding talent is the fastest way I know of to drive talent out of your organization and directly into the hands of your competition. These silos are staffed with legions of “tenured&# COBOL and C++ programmers, as well as &# tenured&# IT managers overseeing the operation.

Loyalty 419

Loyalty Blog Brand Follow-up 419

N2Growth Blog

NOVEMBER 29, 2010

Posted on November 29th, 2010 by admin in Miscellaneous , Operations & Strategy , Talent Management By Mike Myatt , Chief Strategy Officer, N2growth Bonus or no bonus? They must be relevant, meaningful, in alignment with cultural values, and tied to the right set of metrics. That is the question.

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Blog Metrics Brand CEO 325

N2Growth Blog

MARCH 23, 2010

Most companies can claim an element of success in some aspect of CRM proficiency such as sales force automation, database marketing, development of a knowledgebase, etc., but the reality is that most companies absolutely miss the boat in harnessing the true power of CRM which is improving the customer experience.

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Blog CRM Management Brand 273

Strategy Driven

FEBRUARY 4, 2020

Reinvesting in improvements like equipment, infrastructure, product development, and improving customer service are all valuable ways to build your business. These programs are especially useful for start-ups who are operating with minimal staff and have a lot of team members wearing many hats already. Invest in yourself.

Succession 67

Succession Asset Management Software Outsourcing 67

N2Growth Blog

JANUARY 20, 2011

In fact, gossip seriously undermines each one of the aforementioned success metrics by propagating inaccurate information. When you take part in gossip you do none of these things. At its core, gossip is the highest form of disloyalty, and it is far from innocent or idle.

Blog 419

Blog Reputation Participative Brand 419

Harvard Business Review

MARCH 31, 2017

If you’re not a numbers person, finance is daunting. Stop avoiding finance because you’re afraid of numbers. Think of it this way, “Finance is the way businesses keep score. “Finance and accounting are very simple. .” “Finance and accounting are very simple. Overcome your fears.

Finance 8

Finance Skills EBITDA Net Present Value 8

N2Growth Blog

OCTOBER 18, 2010

Making sound decisions is a skill set that needs to be developed like any other. By developing a qualitative and quantitative filtering mechanism for your decisioning process you can make better decisions in a shorter period of time. They make bad decisions. And in some cases they compound bad decision upon bad decision.

Blog 396

Blog Analysis CEO Brand 396

N2Growth Blog

MAY 5, 2011

In today’s post I share my thoughts on how to develop a sound pricing strategy… While the topic of pricing is certainly not rocket science, it has indeed been a thorn in the side of business people since the dawn of commerce.

Price 314

Price Discount Brand Supply Chain 314

N2Growth Blog

APRIL 14, 2010

In addition to testing, developing a solid set of interviewing questions to sniff out any character flaws is also a good idea. In answer to your question, there are any number of diagnostic tests (personality profiles, psychological evaluations, etc.) that can be administered as part of the hiring process.

Blog 286

Blog Survey Talent Management Brand 286

Strategy Driven

APRIL 3, 2014

Successful leaders in Medical Affairs, Clinical Operations and Medical Scientific Liaison positions will use their resumes to market themselves as cross-functional leaders that have made an impact across many aspects of the business—not just the scientific areas. You must appeal to all of these audiences.

Tactics 51

Tactics Execution Pharmaceuticals Human Capital 51

N2Growth Blog

JANUARY 16, 2011

While a brand without exposure is not much of a brand, I consistently find that brand exposure is an aspect of brand management that is all too often overlooked as a success metric.

Brand 325

Brand Brand Management Blog Media 325

HR Digest

NOVEMBER 9, 2021

What excites me about S&B at Audible is that we work to improve the lives of those without privilege in the cities and countries in which we operate, because Audible seeks to exemplify what a company can mean beyond what it does. We believe in giving people a chance, and we work to make this so, particularly in the urban core.

Diversity 52

Diversity Katz Learning-by-Doing Globalization 52

HR Digest

NOVEMBER 9, 2021

What excites me about S&B at Audible is that we work to improve the lives of those without privilege in the cities and countries in which we operate, because Audible seeks to exemplify what a company can mean beyond what it does. We believe in giving people a chance, and we work to make this so, particularly in the urban core.

Diversity 52

Diversity Katz Learning-by-Doing Globalization 52

N2Growth Blog

NOVEMBER 19, 2010

Even if you don’t find yourself having to frequently deal with extreme situations, it is often nothing more than normal dealings in the ordinary course of business that can place you at a nexus…Do you make your decision based upon the facts at hand and sound decisioning metrics, or do you let your emotions drive your decisions?

Blog 409

Blog Leadership Emotional Intelligence CEO 409

N2Growth Blog

DECEMBER 21, 2010

It's one of my great drivers to achieve significance in what I do – even if that doesn't necessarily mean success as defined by any metric you care to choose… Thanks for an interesting read! I thank you for this opportunity to develop the meaning in real life and make sense of this world essential.

Blog 396

Blog Succession Influence Brand 396

HR Digest

OCTOBER 17, 2020

These key areas include: Manage operations with minimal loss and disruption to daily business flow. According to a recent survey in USA Today, Americans are far more worried about their finances than their health amid the COVID-19 outbreak. Review the organization’s performance and reward strategy.

Short-term 59

Short-term Committee Incentives Long-term 59

Strategy Driven

MARCH 21, 2011

How to start measuring the factors that are most critical to the success of the business and identify the metrics that express them. The modern corporation that has evolved as a result consists of many specialized functional departments, such as sales, engineering, marketing, manufacturing, operations, and finance.

Hammer 50

Hammer Chief Executive Officer Metrics Process 50

HR Digest

OCTOBER 17, 2020

These key areas include: Manage operations with minimal loss and disruption to daily business flow. According to a recent survey in USA Today, Americans are far more worried about their finances than their health amid the COVID-19 outbreak. Review the organization’s performance and reward strategy.

Short-term 52

Short-term Committee Incentives Long-term 52

Harvard Business Review

AUGUST 16, 2011

This is the essence of Groupon's declaration last week that it will remove the controversial accounting metric called Adjusted Consolidated Segment Operating Income (ACSOI) from its financial statements. Rather, Groupon felt the need to include a metric of profitability, no matter how contrived, that was actually positive.

Christensen 19

Christensen Fixed Costs Metrics Venture Funding 19

N2Growth Blog

AUGUST 12, 2010

Team building, group dynamics, talent management, leadership development, and any number of other functional areas are much more about clarity, focus, aligning expectations, and defining roles than creating equality. ” Great post Mike – it is obvious you have spent a lot of time thing about and work with top teams!

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Consensus Team Building Blog Team 333

Harvard Business Review

OCTOBER 10, 2017

Every step of the process was measured, and real-time metrics were easily accessible. But Bernstein and his team observed that when managers were not watching, employees secretly developed and shared better ways of doing the work. Metrics emphasized speed. Every spot on every line was visible to managers.

Organization 12

Organization Tactics Call Center Metrics 12

Harvard Business Review

OCTOBER 17, 2018

Although medical trainees spend years learning about physiology, anatomy, and biochemistry, there are few formal avenues through which trainees learn fundamental leadership skills, such as how to lead a team, how to confront problem employees, how to coach and develop others, and how to resolve conflict.

Training 13

Training Leadership Health Care Education 13

Harvard Business Review

OCTOBER 25, 2018

” In today’s tightening labor market, HR leaders must work relentlessly to develop and recruit people who advance digital transformation across their organizations. HR leaders can start by upskilling their teams in areas that impact two critical business outcomes: building bench strength and tying HR metrics to financial success.

Skills 13

Skills Survey Technology Strategic Planning 13

Harvard Business Review

DECEMBER 15, 2017

Other than the well-documented differences in language and development, demographic differences are also significant. Policies relating to infrastructure development, land and labor, healthcare, and transport fall under the purview of the states—as do most licensing and permitting. Step 2: Measure operating environment.

Strategy 8

Strategy Operations Policies Environment 8

Harvard Business Review

JUNE 8, 2018

Digital companies, however, consider scientists’ and software workers’ and product development teams’ time to be the company’s most valuable resource. This notion, that risk is a desirable feature, can seem like sacrilege to anyone who’s taken an introductory finance course.

Report 8

Report GAAP Net Present Value CFO 8

Harvard Business Review

OCTOBER 25, 2018

To analyze the superstar dynamics of firms, our metric was economic profit, a measure of a firm’s profit above and beyond opportunity cost. (To The top 10% of the firms we analyzed — the superstars by our metric — create 80% of all the economic value, meaning they account for 80% of economic profits.

Industry 12

Industry Company GDP Bottom-up 12

N2Growth Blog

NOVEMBER 23, 2010

This is a leadership issue in which diversity, and the awareness of it, will play a key role in the development of future leaders. While my list had more "diversity" it was a larger list based upon specific metrics as the standard for qualification – diversity was not one of these metrics.

Diversity 296

Diversity Blog Leadership Learning-by-Doing 296

Harvard Business Review

JUNE 14, 2016

But to me, the most fascinating thing about the whole initiative is the organizational mindset shift it’s creating: a realization about the value of getting smarter about how — and where — operations use energy. Operations in a Connected World. This black box approach can’t last. Insight Center.

Energy 8

Energy Company Supply Chain Operations 8

Harvard Business Review

NOVEMBER 25, 2013

This lack of an analytical approach has traditionally formed a barrier between marketing and finance. In our work with clients across dozens of sectors over more than five years, we have found that the strongest CMO/CFO partnerships develop when both parties undertake five actions: 1. Focus on the metrics that matter.

CFO 8

CFO Short-term Long-term Benchmarking 8

Harvard Business Review

SEPTEMBER 11, 2017

Don’t obsess over metrics like inquiry volume or time to close tickets. Set up post-interaction NPS so you can tell if someone is still upset even after an issue is “solved,” start tracking the volume and quality of requests coming in along with metrics relating to revenue (i.e., Establish models, not just metrics.

Metrics 13

Metrics Engineering Efficiency Learning-by-Doing 13

Harvard Business Review

JULY 29, 2014

Put the most strategic pieces into the hands of up-and-comers passing through the leadership-development revolving door? This transformation took time to play out and involved both displacements of incumbents operating in outdated modes and the emergence of new “feeder” roles for those aspiring to the C-suite.

CFO 11

CFO Charan Intangible Assets Human Resources 11

Harvard Business Review

DECEMBER 7, 2017

These two trends may seem separate—or, some people believe, incompatible—but together I believe they have the power to improve finance’s role in the world. In both cases, social and environmental metrics matter for the business’s financial success. Index funds can be a force for sustainable capitalism.

Supply Chain 8

Supply Chain Asset Management Chemicals Long-term 8

Harvard Business Review

MARCH 9, 2016

For instance, in the HBR article “ Where the Digital Economy Is Moving the Fastest ,” the country with the fastest rate of digital development in the past, and the steepest trajectory for future digitalization, is Singapore. But digitalization does not necessarily translate into growth. One example comes from Estonia.

Entrepreneur 8

Entrepreneur Disruptive Innovation Venture Capitalist Business Model 8

Harvard Business Review

MARCH 8, 2011

To do that, you may need to develop a hybrid approach that mixes the new, adjusted strategy with some older practices. Gather more information and improve your metrics. Thus, you must locate that source of information, then devise (and use) the best metric. So, too, with strategic errors.

Strategy 14

Strategy Metrics Restructuring Finance 14