Strategy Driven

NOVEMBER 22, 2018

Healthcare facility operating margins are under pressure from all sides. Measure and Manage Based on the Right Metrics. The metrics you use as the yardstick for organizational performance affect how people act. Industry surveys have found that finances are the number one concern of executives year after year.

Discount 50

Discount Insurance Metrics Outsourcing 50

Strategy Driven

AUGUST 26, 2021

SaaS enterprises need to identify a suitable sales model from the start of their operations. This type of SaaS is often a good choice for large enterprise companies or ones that are targeting specific verticals like finance and healthcare. You need a sales operation to identify, nurture, and close deals with customers on contracts.

Strategy 98

Strategy Price Self-aware Software 98

Strategy Driven

JULY 13, 2011

We talked extensively in this book about how accounting profits or profit growth as a sole performance metric doesn’t lead to value creation. Value: The Four Cornerstones of Corporate Finance by Tim Koller. Discusses the four foundational principles of corporate finance.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

N2Growth Blog

NOVEMBER 29, 2010

Posted on November 29th, 2010 by admin in Miscellaneous , Operations & Strategy , Talent Management By Mike Myatt , Chief Strategy Officer, N2growth Bonus or no bonus? They must be relevant, meaningful, in alignment with cultural values, and tied to the right set of metrics. That is the question.

Blog 318

Blog Metrics Brand CEO 318

Harvard Business Review

MARCH 31, 2017

If you’re not a numbers person, finance is daunting. Stop avoiding finance because you’re afraid of numbers. Think of it this way, “Finance is the way businesses keep score. “Finance and accounting are very simple. .” “Finance and accounting are very simple. Overcome your fears.

Finance 8

Finance Skills EBITDA Net Present Value 8

N2Growth Blog

MARCH 23, 2010

In today’s post I’ll address a key metric that all companies should be focused on – Customer Experience Management (CEM)… Before I go any further let’s get the semantical arguments out of the way…Some will claim that a well conceived CRM initiative includes CEM as a subset.

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Blog CRM Management Brand 272

N2Growth Blog

OCTOBER 28, 2010

In today’s post I’ll take a look at timing as key success metric… As the verse from the old Kenny Rogers song goes “you have to know when to hold em and know when to fold em.&# So much so, that if you don’t think timing is everything - think again.

Blog 394

Blog Leadership Self-aware Crisis 394

HR Digest

APRIL 9, 2024

Companies with greater diversity not only have higher retention, but they have higher revenues and operating results, as well as higher brand recognition in their marketplaces. We track progress through standardized metrics and measurement.

Diversity 52

Diversity Career Globalization Learning-by-Doing 52

N2Growth Blog

JANUARY 11, 2024

Under their stewardship, the CRO implements innovative revenue generation techniques and ensures effective business model operations. Unlike other executive roles, there is also the demand for a proven track record in revenue generation and driving operational efficiency.

Long-term 235

Long-term Due Diligence Quality Leadership Styles 235

N2Growth Blog

JANUARY 20, 2011

In fact, gossip seriously undermines each one of the aforementioned success metrics by propagating inaccurate information. When you take part in gossip you do none of these things. At its core, gossip is the highest form of disloyalty, and it is far from innocent or idle.

Blog 419

Blog Reputation Participative Brand 419

N2Growth Blog

APRIL 25, 2010

These silos are staffed with legions of “tenured&# COBOL and C++ programmers, as well as &# tenured&# IT managers overseeing the operation. I want metrics that mirror experience. Walking into these organizations is often like traveling back in time 20 years. Tenure is too qualitative. I agree that loyalty is critical.

Loyalty 418

Loyalty Blog Brand Follow-up 418

N2Growth Blog

DECEMBER 13, 2010

I think many in leadership get to choose the metric they use to measure, and they seem to always choose the one that makes them look good. That said, your observation about the need to measure the "right" metrics is an astute one. Thank you for sharing this freely. link] davidburkus Great exam. Kavita Great article.

Blog 305

Blog Leadership Benchmarking Tactics 305

N2Growth Blog

MAY 5, 2011

It has definitely caused its fair share of angst, frustration, and vigorous debate among executives and professional advisors simply for the reason that it is one of the few metrics that touches virtually every aspect of a business.

Price 308

Price Discount Brand Supply Chain 308

Strategy Driven

FEBRUARY 4, 2020

These programs are especially useful for start-ups who are operating with minimal staff and have a lot of team members wearing many hats already. It can be a low-cost endeavor if you know how to strategize and plan properly, and there’s no downside to investing in performance metrics. Invest in yourself.

Succession 67

Succession Asset Management Software Outsourcing 67

N2Growth Blog

OCTOBER 18, 2010

Gut instincts can only take you so far in life, and anyone who operates outside of a sound decisioning framework will eventually fall prey to an act of oversight, misinformation, misunderstanding, manipulation, impulsivity or some other negative influencing factor. They make bad decisions. What would happen if no decision is made?

Blog 386

Blog Analysis CEO Brand 386

Strategy Driven

APRIL 3, 2014

Successful leaders in Medical Affairs, Clinical Operations and Medical Scientific Liaison positions will use their resumes to market themselves as cross-functional leaders that have made an impact across many aspects of the business—not just the scientific areas. You must appeal to all of these audiences.

Tactics 51

Tactics Execution Pharmaceuticals Human Capital 51

N2Growth Blog

APRIL 14, 2010

Home About Overview News Careers Contact Blog Services Branding/Identity Executive Search Leadership Development Overview CEO Coaching Executive Peer Groups Strategic Growth Consulting Innovation Management Personal Branding Reputation Management Social Media Consulting Pro Bono Services Clients Intermidiaries Downloads Blog Contactus N2growth Home (..)

Blog 284

Blog Survey Talent Management Brand 284

N2Growth Blog

JANUARY 16, 2011

While a brand without exposure is not much of a brand, I consistently find that brand exposure is an aspect of brand management that is all too often overlooked as a success metric.

Brand 318

Brand Brand Management Blog Media 318

N2Growth Blog

NOVEMBER 19, 2010

Even if you don’t find yourself having to frequently deal with extreme situations, it is often nothing more than normal dealings in the ordinary course of business that can place you at a nexus…Do you make your decision based upon the facts at hand and sound decisioning metrics, or do you let your emotions drive your decisions?

Blog 402

Blog Leadership Emotional Intelligence CEO 402

Strategy Driven

MARCH 21, 2011

How to start measuring the factors that are most critical to the success of the business and identify the metrics that express them. The modern corporation that has evolved as a result consists of many specialized functional departments, such as sales, engineering, marketing, manufacturing, operations, and finance.

Hammer 50

Hammer Chief Executive Officer Metrics Process 50

HR Digest

OCTOBER 17, 2020

These key areas include: Manage operations with minimal loss and disruption to daily business flow. According to a recent survey in USA Today, Americans are far more worried about their finances than their health amid the COVID-19 outbreak. When it comes to long-term incentives….

Short-term 59

Short-term Committee Incentives Long-term 59

HR Digest

OCTOBER 17, 2020

These key areas include: Manage operations with minimal loss and disruption to daily business flow. According to a recent survey in USA Today, Americans are far more worried about their finances than their health amid the COVID-19 outbreak. When it comes to long-term incentives….

Short-term 52

Short-term Committee Incentives Long-term 52

N2Growth Blog

DECEMBER 21, 2010

It's one of my great drivers to achieve significance in what I do – even if that doesn't necessarily mean success as defined by any metric you care to choose… Thanks for an interesting read! Best Neil Ron Inspiring post! Success is temporal. Significance is eternal.

Blog 386

Blog Succession Influence Brand 386

Harvard Business Review

AUGUST 16, 2011

This is the essence of Groupon's declaration last week that it will remove the controversial accounting metric called Adjusted Consolidated Segment Operating Income (ACSOI) from its financial statements. Rather, Groupon felt the need to include a metric of profitability, no matter how contrived, that was actually positive.

Christensen 19

Christensen Fixed Costs Metrics Venture Funding 19

Strategy Driven

DECEMBER 19, 2019

For example: In the Finance Department, an objective could be to cut spending and improve profit margins. In Operations, you could introduce new technology or update your current software. Identifying metrics for measurement and the right approach for successfully closing sales, you’ll be able to establish more concrete objectives.

Objective 13

Objective SWOT Benchmarking Analysis 13

HR Digest

NOVEMBER 9, 2021

What excites me about S&B at Audible is that we work to improve the lives of those without privilege in the cities and countries in which we operate, because Audible seeks to exemplify what a company can mean beyond what it does. We believe in giving people a chance, and we work to make this so, particularly in the urban core.

Diversity 52

Diversity Katz Learning-by-Doing Globalization 52

HR Digest

NOVEMBER 9, 2021

What excites me about S&B at Audible is that we work to improve the lives of those without privilege in the cities and countries in which we operate, because Audible seeks to exemplify what a company can mean beyond what it does. We believe in giving people a chance, and we work to make this so, particularly in the urban core.

Diversity 52

Diversity Katz Learning-by-Doing Globalization 52

Harvard Business Review

OCTOBER 10, 2017

Every step of the process was measured, and real-time metrics were easily accessible. In Precision’s case, good tactical performance required developing rules, checklists, and standard operating procedures and then following them closely. Metrics emphasized speed. Every spot on every line was visible to managers.

Organization 12

Organization Tactics Call Center Metrics 12

Harvard Business Review

JUNE 8, 2018

This notion, that risk is a desirable feature, can seem like sacrilege to anyone who’s taken an introductory finance course. CFOs of these companies themselves admit that they cannot justify their market capitalizations based on traditional metrics. Analysts increasingly rely on non-GAAP metrics.

Report 8

Report GAAP Net Present Value CFO 8

Harvard Business Review

OCTOBER 25, 2018

To analyze the superstar dynamics of firms, our metric was economic profit, a measure of a firm’s profit above and beyond opportunity cost. (To The top 10% of the firms we analyzed — the superstars by our metric — create 80% of all the economic value, meaning they account for 80% of economic profits.

Industry 12

Industry Company GDP Bottom-up 12

N2Growth Blog

AUGUST 12, 2010

” Great post Mike – it is obvious you have spent a lot of time thing about and work with top teams! link] mikemyatt Thanks for your comment and kind words John.

Consensus 325

Consensus Team Building Blog Team 325

Harvard Business Review

JUNE 14, 2016

But to me, the most fascinating thing about the whole initiative is the organizational mindset shift it’s creating: a realization about the value of getting smarter about how — and where — operations use energy. Operations in a Connected World. This black box approach can’t last. Insight Center.

Energy 8

Energy Company Supply Chain Operations 8

Harvard Business Review

SEPTEMBER 11, 2017

Don’t obsess over metrics like inquiry volume or time to close tickets. Set up post-interaction NPS so you can tell if someone is still upset even after an issue is “solved,” start tracking the volume and quality of requests coming in along with metrics relating to revenue (i.e., Establish models, not just metrics.

Metrics 13

Metrics Engineering Efficiency Learning-by-Doing 13

Harvard Business Review

DECEMBER 15, 2017

Based on our experience of working with numerous companies operating in India across different industries, we find that a simple yet powerful four-step framework helps companies effectively prioritize markets in the country: Step 1: Measure risk-adjusted opportunity. Step 2: Measure operating environment.

Strategy 8

Strategy Operations Policies Environment 8

Harvard Business Review

NOVEMBER 25, 2013

This lack of an analytical approach has traditionally formed a barrier between marketing and finance. Creating transparency into its operations is the starting point for marketing to help CFOs understand where and how value is being gained or lost, which makes budgeting discussions much more productive.

CFO 8

CFO Short-term Long-term Benchmarking 8

Harvard Business Review

OCTOBER 17, 2018

Despite this lack of focused attention toward development of leadership capabilities in trainees, evidence suggests that leadership quality affects patients, healthcare system outcomes, and finances alike. impact of training on quality metrics) of their interventions.

Training 13

Training Leadership Health Care Education 13

Harvard Business Review

AUGUST 3, 2018

The level and trend of a company’s top-line metric is an advance indicator of the success of its business model. Investors, therefore, look not just for reported revenues but for drivers behind the revenues, especially because digital companies’ operating activities often differ from their revenue-generating activities.

Report 8

Report GAAP Company Proposal 8