Harvard Business Review

SEPTEMBER 12, 2017

When any one of these medical contact points closed, patients did not know where to go for their routine, ongoing health needs. Consequently, many people developed complications from uncontrolled diabetes, heart disease, and other chronic conditions. (About 40% of dialysis centers in the area closed.)

Health Care 9

Health Care Crisis Contingency Plans Management 9

Harvard Business Review

NOVEMBER 6, 2018

health care system. Many have received unpleasant surprises, such as a medical bill they expected to be covered by their health insurance or an unexpectedly expensive bill for a simple service. It is costing employers and health plans billions of dollars each year. The Future of Health Care. Insight Center.

System 10

System Planning Health Care Insurance 10

Harvard Business Review

APRIL 7, 2015

We are witnessing an unprecedented transformation of the health care industry. Physicians and nurses are being called upon to lead these new health care enterprises — and are assuming a higher level of influence in the business of health care than ever before.

Execution 8

Execution Skills Health Care Porter 8

Harvard Business Review

OCTOBER 17, 2018

As more evidence shows that leadership skills and management practices positively influence both patient and healthcare organization outcomes, it’s becoming clear that leadership training should be formally integrated into medical and residency training curricula. The Future of Health Care. Insight Center.

Training 13

Training Leadership Health Care Education 13

Harvard Business Review

JULY 6, 2017

Since the Expedition One launch to the International Space Station (ISS) in 2001 — the first long-duration stay on the orbital construction site — NASA’s Human Health and Performance team has been developing expertise in the planning and provision of medical support to crews staying in our world’s most remote environment.

Intangible Assets 11

Intangible Assets Operations Health Care Conference 11

Harvard Business Review

APRIL 4, 2014

Medical science has enabled our health care system to deliver outcomes that would have been impossible a generation ago, and advances in fields such as genomics and stem-cell therapy offer immense promise to further accelerate medical innovation. We must strive to move beyond our own experiences.

Health Care 8

Health Care Policies Porter System 8

Harvard Business Review

OCTOBER 31, 2018

We recently conducted an in-depth study at Lumere to gain insight into physicians’ perceptions of clinical variation and the factors influencing their choices of drugs and devices. This empowers physicians to support the quality and cost goals inherent in a health system’s value-based care model. Insight Center.

Guidelines 8

Guidelines Health Care Survey Cost 8

LDRLB

APRIL 28, 2014

You could put me in the positive psychology camp and I work with companies, with health care organizations, even with schools to help develop the leaders that are going to take that organization to the next level. Asset-based thinking is all about developing a habit of mind through practice. Is this bad?

Positioning 60

Positioning Learning-by-Doing Books Follow-up 60

Harvard Business Review

SEPTEMBER 21, 2018

When we examined responses by industry, we found that directors in the health care and IT and telecom industries were most likely to consider innovation a top strategic challenge for their firms. As one director noted, “We spend a lot of time on operational strategy — growth, acquisitions, etc.

Innovation 10

Innovation Short-term Telecommunications Long-term 10

Harvard Business Review

SEPTEMBER 27, 2013

healthcare organizations like JHM tend to enter into types of partnerships that don’t require them to operate in a substantially new way such as with other large domestic healthcare institutions, or with local hospitals. Follow the Leading Health Care Innovation insight center on Twitter @HBRhealth.

Health Care 8

Health Care Agility Due Diligence Reputation 8

Harvard Business Review

OCTOBER 9, 2015

“The proper goal for any health care delivery system is to improve the value delivered to patients … To properly manage value, both outcomes and cost must be measured at the patient level,” Harvard’s Robert Kaplan and Michael Porter tell us. Martin’s Point Health Care-Bangor.

Health Care 8

Health Care Cost Kaplan Porter 8

Harvard Business Review

DECEMBER 19, 2016

health care system shift from fee for service to value-based approaches that pay providers for quality, they are turning to two models: One is procedure- and DRG-based bundled payments that pay one price for all the care related to treating a condition. Innovating for Value in Health Care. Insight Center.

Benchmarking 8

Benchmarking Health Care Cost Globalization 8

Harvard Business Review

NOVEMBER 13, 2017

Not long ago, many services such as tax accounting were delivered episodically and in-person, as most health care still is today. Health care has proved resistant to a similar transition, although everyone would benefit. The ideas have also been embraced by public policy makers, health plans, and the general public.

Health Care 8

Health Care How To Insurance Incentives 8

Harvard Business Review

DECEMBER 15, 2015

I’d like to share what I learned while leading an SBM — to help other states as they navigate the health insurance landscape and, more broadly, to inform health-system leaders, employers, and policy makers about the challenges SBMs face and the solutions they’re developing. Leading Change in Health Care.

Insurance 8

Insurance Health Care Cost Learning-by-Doing 8

Harvard Business Review

NOVEMBER 29, 2011

Whether it's the stubborn inefficiencies of the health-care system , the ever-rising costs of the higher-education system , even the slow-motion collapse of the US postal system , leaders with unrivaled expertise and decades of experience can't seem to develop creative solutions to dire problems.

Banking 18

Banking Retail Open-book Creativity 18

Harvard Business Review

NOVEMBER 23, 2010

Drawing on her work with business leaders, she has developed the following categorization of how people prefer to think: Conceptual : Reads signs of coming change; sees the "big picture"; recognizes new possibilities; tolerates ambiguity; integrates ideas and concepts; communicates through analogy and metaphor; inspires with visions of the future.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

OCTOBER 6, 2014

In health care, these tools are changing the way doctors identify people at risk of developing certain diseases; in fashion, they crunch purchasing data to anticipate trends; sales and marketing experts use them to tailor ad campaigns. Strategy-making can now happen in real time. Strategy can anticipate and learn.

Strategy 11

Strategy Scenario Planning Scientific Management Supply Chain 11

Harvard Business Review

JULY 6, 2017

The EU’s case asserts, among other things, that Google unfairly exploits its dominance in search engines and smartphone operating systems to restrict competition in shopping services, ad placement services, and smartphone app store markets. Google has appealed and is now preparing its defense.

Company 9

Company Engineering Operations Construction 9

Harvard Business Review

MAY 5, 2016

There are some exemptions for humanitarian-designated sectors, such as agriculture, food products, health care, and civil aviation.). And alongside the country’s bad debt (some estimates say it is $40 billion ), sanctions were commonly evaded through money laundering , which discouraged foreign banks from operating locally.

Tourism 8

Tourism Banking Due Diligence Hotels 8

Harvard Business Review

OCTOBER 6, 2014

In health care, these tools are changing the way doctors identify people at risk of developing certain diseases; in fashion, they crunch purchasing data to anticipate trends; sales and marketing experts use them to tailor ad campaigns. Strategy-making can now happen in real time. Strategy can anticipate and learn.

Strategy 8

Strategy Scenario Planning Scientific Management Supply Chain 8

Harvard Business Review

MARCH 22, 2017

Customers today are not just consumers; they are also creators, developing content and ideas — and encountering challenges — right along with you. Kaiser Permanente believes that as health care becomes more consumer-oriented, the digital experience becomes a key differentiator.

Creativity 14

Creativity Marketing Agility Budgeting 14

Harvard Business Review

FEBRUARY 18, 2011

Over my 15 years of teaching a course on IT in health care, I've seen that for CIOs who are MDs, the skill of delivering difficult messages becomes part of their tool set for communicating effectively with senior management. Avoid the temptation to develop "what if" scenarios on the fly. CEOs don't want to hear that.

System 15

System CEO CIO Chief Information Officer 15

Harvard Business Review

MAY 2, 2014

Her losses – job, money, prestige, influence – are a poignant reminder of how important work can be, and why coping with its sudden disappearance is a much bigger challenge than going into the office every day, no matter how high-pressure the job may have been. Johnson is now "just another 61-year-old without a job."

Rogers 8

Rogers Conference Health Care Bond 8

Harvard Business Review

OCTOBER 19, 2015

Consistent with Value Based Health Care principles , HOI and RI measure and track their outcomes and costs for every patient’s cycle of care. But both extend their outcomes measurement far beyond these common measures to include pre- and post-operative patient outcomes specific to the medical conditions they treat (e.g.,

Health Care 8

Health Care Cost Activity Based Costing Metrics 8

Harvard Business Review

APRIL 30, 2018

Roughly 80% of serious medical errors (now the third leading cause of death in the United States behind heart disease and cancer) can be traced to poor communication between care providers during patient handoffs, according to a 2012 Joint Commission report. This was meant to help care providers avoid slipping back to previous behaviors.

Long-term 8

Long-term Janis Quality Consensus 8

Harvard Business Review

SEPTEMBER 17, 2015

Implementing a value-based strategy is on the mind of nearly every health care organization in the U.S. It seems that every week, one or another announces a new “Center for Health Care Value” or “Center for Health Care Innovation.” As Michael Porter and Thomas H. The final result?

Health Care 8

Health Care Fraser Price Compliance 8

Modern Servant Leader

JUNE 15, 2018

Developing Servant-Leadership Skills Developing 6:52 27:28. But, you can’t get to that point I think realistically, without having invested some time in your own personal growth and development. What Trends Currently Influence Servant-Leadership? Trends impacting Servant-Leadership Trends 3:56 16:41. Larry : Yes.

Greenleaf 125

Greenleaf Servant Leader Leadership Learning-by-Doing 125

Harvard Business Review

OCTOBER 23, 2015

Early efforts to publish performance data about doctors and hospitals usually required a strong external force, such as pressure from a state department of health. Some leading health care systems are now publishing ratings of their physicians on their own websites, not just ceding that activity to consumer outlets.

Health Care 8

Health Care Trends Report Metrics 8

Harvard Business Review

MAY 28, 2015

What is the greatest impediment preventing Americans from getting good health care? Surprisingly, it’s not the cost of care. UK, Germany, Japan, and Brazil, health care consumers are overwhelmingly female and have huge unmet needs. Women account for a significant chunk of the market.

Health Care 8

Health Care Industry First-mover Advantage Market Segmentation 8

Modern Servant Leader

JUNE 15, 2018

Developing Servant-Leadership Skills Developing 6:52 27:28. But, you can’t get to that point I think realistically, without having invested some time in your own personal growth and development. What Trends Currently Influence Servant-Leadership? Trends impacting Servant-Leadership Trends 3:56 16:41. Larry : Yes.

Greenleaf 100

Greenleaf Servant Leader Leadership Learning-by-Doing 100

Harvard Business Review

JUNE 24, 2013

Augusto was officially the head of operations, but his real job was as the right-hand man of the company''s diretor presidente, who had informally dubbed him "head of customer satisfaction." Surely after all these years in the health care business, you understand my situation. Cora was the sales director. Look around you.

Case Study 8

Case Study Discount Price Proposal 8

Ask Atma

JANUARY 2, 2011

They develop action plans. If the person(s) responsible for managing are able to look at the eighteen points above and determine they are more or less in place, they are operating at the most fundamental or beginner’s level of management. Move towards developing a long-term relationship with a single supplier. Skills management.

Management 40

Management CRM Objective Human Resources 40

Harvard Business Review

OCTOBER 20, 2015

Human factors science, which studies the relationship between human beings and systems in order to improve efficiency, safety, and effectiveness, is now being applied broadly in health care in everything from information management to the design of operating rooms. The patient-safety movement seems to have plateaued.

Mayo 8

Mayo Health Care Six Sigma System 8

Harvard Business Review

OCTOBER 17, 2017

The United States spends 40% more per patient than other developed countries but suffers the worse overall health outcomes. Many adult health care outcomes are shaped in childhood. Reforming primary care pediatrics therefore has great potential for improving overall U.S. health care outcomes.

Health Care 10

Health Care Metrics Efficiency Absenteeism 10

Harvard Business Review

OCTOBER 25, 2017

Philips has experienced this even with its high-end health care products. If a new health care center is being considered, Philips will seek to become a partner from the very beginning of the project, including the running and the maintenance of the new center. It now has around 10,000 operating projects.

Project 8

Project Productivity Products Health Care 8

Harvard Business Review

MARCH 29, 2016

What is excellent health care? In medicine we’ve long operated under the mantra “doctor knows best.” So imagine their reaction when University of Utah Health Care (UUHC) started surveying patients and asking them how they define excellence. Better care. Here is what it looks like at UUHC.

Review 8

Review Health Care Quality Cost 8

Harvard Business Review

DECEMBER 14, 2015

That’s something any forward-thinking provider must aim for in today’s data-driven health care environment. The raw data were just numbers, although they helped reveal interesting information — that none of my life activities (commuting, tea drinking, work) influence my blood pressure. Insight Center.

Health Care 8

Health Care Chief Information Officer Committee Early Adopters 8