The Horizons Tracker

MAY 25, 2021

The landscape post-Covid is also assessed in a recent paper from the McKinsey Global Institute, which looks at the labor market implications of the pandemic in the United States, United Kingdom, Germany, France, China, India, Japan, and Spain. ” The post-Covid landscape. ” Accelerating trends. . ” Accelerating trends.

Skills 97

Skills McKinsey Trends Short-term 97

Strategy Driven

FEBRUARY 4, 2021

Some companies that started out doing something entirely different include: Nintendo – This video game manufacture began as a playing card company and also ran a taxi company, food company, TV network, and hotel chain. Marriot Hotels – Began as a street-side root beer stand. You need to innovate immediately.

Insurance 65

Insurance Hotels Parcell Crisis 65

Eric Jacobson

NOVEMBER 11, 2021

The Evangelist : Sparks imagination by telling a story, plants seeds for future products, conveys experiences and emotions. The Outsider : Brings a “beginner’s mind” to reimagine and reinvent an industry or product category. Jonathan’s network was more about innovation. The Visionary : Strategic, prophetic.

Entrepreneur 65

Entrepreneur Succession Self-aware Storytelling 65

Curious Cat

SEPTEMBER 5, 2017

Photo by a colleague of mine at Hexawise in his Japanese hotel room. In many hotels the mirrors in the bathroom are obstructed after a shower. Solutions must be something that is free (improving processes often reduces costs so it is not always a matter of extra cost) or something customers will pay for (business/market realities).

Hotels 53

Hotels Software Long-term Cost 53

Eric Jacobson

MARCH 25, 2021

The Evangelist : Sparks imagination by telling a story, plants seeds for future products, conveys experiences and emotions. The Outsider : Brings a “beginner’s mind” to reimagine and reinvent an industry or product category. Jonathan’s network was more about innovation. The Visionary : Strategic, prophetic.

Entrepreneur 65

Entrepreneur Self-aware Storytelling Early Adopters 65

Lead on Purpose

MAY 26, 2009

At the end of the day, happy customers spread the word about your products and services and you get more happy customers. We had the flights, the hotels (yes, plural…I’ll come back to that) and six days of fun planned at Universal Studios and several other theme parks. Next I called the Marriott hotel.

Examples 113

Examples Hotels Productivity Products 113

Eric Jacobson

NOVEMBER 30, 2020

The Evangelist : Sparks imagination by telling a story, plants seeds for future products, conveys experiences and emotions. The Outsider : Brings a “beginner’s mind” to reimagine and reinvent an industry or product category. Jonathan’s network was more about innovation. The Visionary : Strategic, prophetic.

Entrepreneur 65

Entrepreneur Self-aware Storytelling Early Adopters 65

Harvard Business Review

SEPTEMBER 24, 2018

“Our ultimate marketing mission is to make Chipotle not just a food brand but a purpose-driven lifestyle brand,” the company’s new head of marketing said. ” Surely marketers with big dreams can come up with bolder real-world strategies than these. ” Peddling burritos? Selling sweets? “Camper?”

Hotels 8

Hotels Brand Retail Marketing 8

HR Digest

DECEMBER 27, 2022

This can help to foster a sense of teamwork and collaboration, which can translate into better communication and productivity back in the office. It can be a chance for employees to step outside of their usual routines and think creatively, which can lead to new innovations and opportunities for the company. Professional development.

Tips 105

Tips Team Building Class Hotels 105

Harvard Business Review

MAY 18, 2018

At Dorchester Collection of ultra-luxury hotels, we use big data and analytics to help us improve our guest offerings and marketing. For instance, last year Metis looked at customer sentiment about Parisian luxury hotels. According to Metis’ analysis, guests view Paris’s 5-star hotels as interchangeable.

Hotels 8

Hotels Loyalty Fashion Brand 8

LDRLB

MAY 26, 2014

The most recent being Big Bang Disruption: Strategy in the Age of Devastating Innovation. Paul Nunes and I have known each other for many years, and we’ve both been writing about the subject of disruptive innovation from different vantage points and different angles. DAVID: Yeah. You call it this big bang disruption.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Harvard Business Review

JANUARY 3, 2012

It takes an act of imagination and intellectual mobility to stand in a hotel room and say, "You know, this could be a showroom.". Regis hotel in New York City when someone decided to give one of the rooms the Dior treatment. A hotel room becomes a showroom. The next question is, "Well, why not every hotel room?"

Innovation 12

Innovation Hotels Brand Advertising 12

Strategy Driven

MARCH 18, 2011

The crisis that started in the housing markets has unearthed a series of cascading consequences that few companies were prepared to handle. SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market. Productivity increases. Innovation on a budget.

Tools 56

Tools Black-Scholes Magazine Rogers 56

N2Growth Blog

SEPTEMBER 9, 2010

I had decided to go over and stay at a hotel on 9/10 in order to make the early morning meeting and beat the commute. When I walked out of the hotel the first plane had just hit and smoke was coming from the tower. What followed the remainder of the day on 9/11 was a combination of heroic and eerie. I Think Not.

Blog 362

Blog Hotels Follow-up Brand 362

Harvard Business Review

DECEMBER 14, 2011

I recently participated in a panel discussion hosted by the Economist Corporate Network in Singapore about innovation in Asia. But what I really wanted to discuss were the three biggest trends I see affecting innovation in the region. Tuck Professor Vijay Govindarajan calls this reverse innovation. The race for the middle.

Trends 15

Trends Innovation Govindarajan Class 15

Strategy Driven

JULY 13, 2011

It turned out that the unit was driving profits by raising prices and cutting marketing and advertising expenditures. Higher prices and reduced advertising created an opening for competitors to take away market share, which they did. So while profits were rising and ROIC was high, market share was declining.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

The Horizons Tracker

JULY 20, 2020

Pre-covid, innovation folk would talk about the value a “burning platform” plays in driving lasting change, and for many businesses, this has been just such a burning platform. There is scarcely an activity that has not been affected in some way, and our professional life has been no exception. Unnecessary hurdles.

Innovation 97

Innovation Govindarajan Short-term Banking 97

Harvard Business Review

JUNE 13, 2014

Quick, name a product that was developed without using software. It’s used to design and develop just about any product you can think of, from consumer goods to industrial equipment – or any service or experience ranging from retail customer service interactions to luxury hotel stays. It’s difficult, if not impossible.

Software 8

Software Industry Productivity Products 8

Harvard Business Review

NOVEMBER 26, 2012

Marketing is changing so fast, it's easy to get our heads turned by new, high-tech developments. But, as a marketing consultant who is putting my own theories to the test as I work to drive sales of my first book , it's become clear to me that many companies have needlessly forsaken some marketing strategies that still have life in them.

Marketing 8

Marketing Telemarketing Hotels Competitive Advantage 8

Harvard Business Review

APRIL 24, 2012

Then it enables them to improvise and innovate while performing their otherwise rote tasks, encouraging them to relate to customers in individualized and often distinctive ways. The chain has created an incredibly compelling human interface for its stores where, arguably, every cashier is an innovator. The result?

Innovation 12

Innovation Hotels GDP Case Study 12

Harvard Business Review

JANUARY 7, 2016

Zipcar counts as a disruptive innovation. The latter is according to Clayton Christensen, Michael Raynor, and Rory McDonald in their recent HBR article “ What is Disruptive Innovation?” ” They also write that “disruptive innovations originate in low-end or new-market footholds.”

Disruptive Innovation 8

Disruptive Innovation Definition Innovation Christensen 8

Harvard Business Review

OCTOBER 30, 2014

Nowhere else in the executive suite of a typical corporation are two functions as closely intertwined as sales and marketing. Yet for all the shared responsibility, the marketing and sales relationship has often been a contentious and lopsided one, with sales dominating in B2B sectors while marketing leads in B2C ones.

Marketing 11

Marketing Guidelines B2C Analysis 11

Harvard Business Review

JULY 16, 2014

Unlike closed marketing systems, characterized by agencies that wall off their in-house talent (creating a scarce and expensive resource), open marketing systems seek talent from anywhere in the world to solve problems, and then curate the best answers. All of these are taking a piece of the traditional marketing spend.

Marketing 8

Marketing Disintermediation Hotels Brand 8

Strategy Driven

JANUARY 26, 2011

This book will show you, as an employee, customer or partner, how to use new social technologies, make yourself heard, and produce better products and services. A community of travelers help us select hotels that meet our personal preferences thanks to Trip Advisor. TheStreet.com steers us toward the stocks we should buy.

Media 67

Media Learning-by-Doing Open-book Company 67

Harvard Business Review

OCTOBER 26, 2015

By now, we have all heard a great deal about marketing to Millennials. If they don’t like a company’s product, or an experience they had, the whole world will know about it. If they don’t like a company’s product, or an experience they had, the whole world will know about it. The New Tools of Marketing.

Company 8

Company Hotels Travel Class 8

Harvard Business Review

FEBRUARY 8, 2017

Airbnb has nearly doubled its user base every year since 2012 and is now worth $30 billion — nearly as much as Marriott International, the world’s largest hotel chain. The explosive growth of ride sharing is a big reason why Hertz reported dismal quarterly results in November 2016, leading to a 23% drop in its market value.

Innovation 8

Innovation Bureaucracy IPO Bottom-up 8

Harvard Business Review

OCTOBER 1, 2013

The global business environment is decomposing into smaller yet more profitable markets, so businesses can no longer rely on scaling up to compete, but must instead embrace a new economies of unscale. FedEx offered overnight delivery services in the 1970s, letting anyone ship a product anywhere, fast, at a modest cost.

Parcell 15

Parcell Niche Marketing Business Model Education 15

Harvard Business Review

JUNE 13, 2013

Imagine that you''ve just looked at a really nice hotel on your favorite online travel site, but you haven''t yet booked your trip. Would you be more likely to go back to them and book your vacation if the travel ad had a picture of the specific hotel that you just browsed?

Advertising 8

Advertising Hotels Travel Marketing 8

Harvard Business Review

NOVEMBER 12, 2018

A new study out by Spencer Stuart shows an insane number of chief marketing officers who’ve been fired during 2018. I served as CMO for Deloitte Consulting and then Starwood Hotels & Resorts, and when I have coached executive teams through transformations, I’ve seen many teams at an impasse with their CMO.

Brand 11

Brand How To CEO Marketing 11

Harvard Business Review

AUGUST 18, 2016

On a recent business trip to London, I surprised the conference organizers by turning down the opportunity to stay at the posh hotel hosting the conference in favor of a rather modest Airbnb flat. The hotel was clearly much more luxurious. That makes Airbnb more valuable than most of the leading hotel chains in the world.

Hotels 8

Hotels Christensen Competitive Advantage Conference 8

Harvard Business Review

JULY 19, 2013

For my company, I focused on a big market and found a profitable and attractive niche. Are you selling a lower margin product that will take time to gain traction? Your product or service should offer true value. Does your intended service or product bring something new to the consumer? Have a clear value proposition.

Entrepreneur 9

Entrepreneur Hotels Travel Call Center 9

Harvard Business Review

MARCH 10, 2015

Nurturing customer loyalty requires a better understanding of its nature, and the nature of loyalty depends on the economics of the business: loyalty to automobiles and mobile phones is qualitatively and quantitatively different than loyalty to hotels and airlines. Who is truly more valuable to an airline or hotel chain?

Customer Loyalty 8

Customer Loyalty Loyalty Airlines Hotels 8

Harvard Business Review

NOVEMBER 18, 2015

Bower “ Disruptive Technologies: Catching the Wave ” introduced the idea of disruption to the mainstream market. Christensen and two co-authors revisit where disruption theory stands today in a new HBR article, “What Is Disruptive Innovation?” Of course, the more places you look, the more things you see.

Disruptive Innovation 8

Disruptive Innovation Christensen Levitt Innovation 8

Harvard Business Review

JANUARY 29, 2018

For the former, we examined the presence and market penetration of disruptor companies; we also considered incumbents’ financial performance. For the latter, we measured incumbents’ operational efficiency, commitment to innovation, and defenses against attack. Others are exploring subscription models.

Industry 8

Industry Fixed Assets Retail Market Penetration 8

Harvard Business Review

MARCH 21, 2014

Let’s look at whether these functions are needed in the car market: Search and discovery: In the same way eBay helps turn one person’s junk into another person’s collectible or AirBnb makes your empty guest room a hotel room, intermediaries can help buyers find sellers. But the car market is no longer like this.

Supply Chain 8

Supply Chain Disintermediation Disaggregation Business Model 8

Harvard Business Review

JUNE 28, 2016

A second set of entrepreneurs focus on information goods and think of IT as the product. But today there is a third approach, one that will become the dominant path for most entrepreneurs, especially those building information products. How Digital Business Models Are Changing. Sponsored by Accenture. No strategy is static.

Entrepreneur 9

Entrepreneur Airlines Construction Short-term 9

Harvard Business Review

FEBRUARY 1, 2017

Fatigue may be setting in for some Western investors’ interest in African innovation, particularly those that have yet to reap rewards to brag about. Factors of Production. Where supply of basic inputs is thin, controlling land and other factors of production is a pathway to success. Innovation in Distribution.

Microfinance 8

Microfinance Hotels Entrepreneur Incubator 8