Lead Change Blog

OCTOBER 7, 2015

My wife Karalee and I were in Santa Cruz for a conference with my long-time technology friends where we spent the weekend collaborating and discussing the future of technology and innovation. I tried calling 911 on my cell phone, which didn’t go through, then Karalee suggested that I use the hotel phone.

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Hotels Conference Learning-by-Doing Follow-up 150

The Horizons Tracker

MARCH 29, 2023

The authors argue that a more powerful alternative future is one in which humans are augmented by technology. “In hospitality, even as we’re in the midst of a real labor crisis, it’s not the right approach to simply think about plugging those gaps with robots or other forms of technology,” Dr Meng-Mei Maggie Chen.

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Comparison Technology Hotels Incentives 106

Strategy Driven

NOVEMBER 26, 2023

Technology and IT Job Opportunities As a result of the emergence of Silicon Slopes , Utah’s tech scene has gained national attention. Job seekers can explore roles in finance, accounting, and investment management. Major companies like Adobe, Qualtrics, and Pluralsight have already established their presence in the state.

Real Estate 65

Real Estate Tourism Finance Automotive 65

First Friday Book Synopsis

APRIL 6, 2014

Management guru Tom Peters said, “When Steve Yastrow writes, I pay close attention,” and called Brand Harmony “compelling and powerful,” and We a “superb book.” Steve Yastrow is the author of three books: Ditch the Pitch: The Art of Improvised Persuasion, We: The Ideal Customer Relationship, and Brand Harmony.

Tourism 80

Tourism Hotels Wilde Drucker 80

Lead Change Blog

DECEMBER 16, 2014

Lorena Hathaway ( @lorenahathaway ), Director, Global Product Management, Location Intelligence, Pitney Bowes Software. Eliot Johnson ( @eliotjohnson ), Senior Manager, Global Social Media, KPMG. Padmasree Warrior ( @Padmasree ), Chief Technology & Strategy Officer, Cisco. Amplifiers.

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Brand Influence Quinn Media 346

Strategy Driven

NOVEMBER 5, 2020

The hospitality industry includes restaurants, hotels, and leisure facilities and offers a wide range of opportunities for aspiring entrepreneurs. Technology industry. The technology industry has become one of the main driving forces in almost every business sector- so it is with little wonder it makes it onto this list.

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Succession Construction Industry Entrepreneur 65

Lead Change Blog

APRIL 2, 2019

Steve shares: “As we climb the corporate ladder we ‘forget,’ intentionally or not, to say hello to the many foundational employees who keep the business running; the restaurant dishwasher, hotel housekeeper, mail room clerk, or department store stock person. More on the Leadership-Management Debate.

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Leadership Development Development Leadership Team Building 374

Strategy Driven

SEPTEMBER 22, 2020

You also have to think about technology and how to facilitate access to it. For spaces like hotels, for instance, it’s essential that you can create spaces where patrons will feel cocooned. Hotels, especially busy ones, can feel impersonal at times. Tech Conscious. Power outlets come to mind.

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Efficiency Hotels Morale Brand 72

HR Digest

JANUARY 19, 2023

Our decision to create and share our Change Starts Here initiative is an example of this as is the creation of RiseHY, a commitment by Hyatt and Hyatt hotels to hire 10,000 Opportunity Youth (youth ages 16-24 not in school and not employed). What skills do the global HR managers of the future need to acquire?

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Diversity Human Resources Globalization Commitment 69

Strategy Driven

APRIL 27, 2023

Greg Kihlström is a best-selling author, speaker, entrepreneur, and currently an advisor and consultant to top companies on marketing technology, customer experience, and digital transformation initiatives as Principal and Chief Strategist at GK5A. He is also the host of The Agile Brand with Greg Kihlström podcast.

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ROI Metrics Loyalty Content 109

Strategy Driven

MARCH 20, 2017

For the purpose of this post, we’re going to focus on the management of hotels. Use technology to your advantage. Firstly, all hotel managers can make their lives easier by using the latest technology. You can manage everything from the same page, and that will help to save a lot of time.

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Hotels Reputation Software Advice 50

Chart Your Course

FEBRUARY 29, 2016

Inc Magazine’s web-based encyclopedia takes 12 paragraphs to define work culture, using difficult to measure terms like behavior, value and management flow. Culture as an Asset Though you will most likely never see it on a balance sheet, researchers list corporate culture as a strategic asset that needs to be managed.

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Skills Company How To Hotels 100

Eric Jacobson

NOVEMBER 27, 2013

No-cost 15 fruit and vegetable "brain foods" every day - Genesys Systems Integrator Fitness facility - Argosy Casino Hotel & Spa; Henderson Engineers Inc.; Kansas City Employee Benefits S tand-up workstations spread throughout the office - Netsmart Technologies Inc. Plattform Advertising Inc.

Henderson 50

Henderson Hotels Ryan Company 50

HR Digest

FEBRUARY 26, 2021

Every job comes with some leave entitlement, but how many of us manage to take advantage of them? Dear [Name of Manager], I would like to request for one week of leave from [DATE] to [DATE]. Dear [Name Of Manager], I would like to apply for a week’s vacation from [DATE] to [DATE]. Vacation Letter Format. Sincerely, Your Name.

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Sample How To Letter Hotels 83

Leadership Freak

NOVEMBER 27, 2017

Just a few hours later, I found myself staring at a McDonald's from my hotel room. Fast forward a decade, and here we are again, bewildered by how technology, politics and other forces seem to be disrupting the world we knew and know. That's how I felt while reading One-Minute Manager Meets the Monkey over 20 years ago.

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Trends Open-book Blanchard Learning-by-Doing 100

LDRLB

MAY 19, 2011

They call this a cycle of success spiral: it seems that the greater the customers’ intention to return to this specific hotel or restaurant for future service, the higher the climate for service among employees, which in turn influences customers’ appraisal of employee performance. Find more great content at www.bretlsimmons.com ].

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Heskett P&L Customer Loyalty Succession 96

Marshall Goldsmith

FEBRUARY 8, 2018

Thinkers50 – World’s Most Influential Management Thinkers. Called ‘The Academy Awards of Leadership’ by the Economist, Thinkers50 is the world’s most reliable resource for identifying, ranking and sharing the leading management ideas of our age. Authority on new technology and communication. Non-profit CEOs.

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Executive Coaching CEO Magazine Banking 70

Skip Prichard

JULY 22, 2019

Whether you have invented an amazing new technology or product, you could still fail. He died virtually penniless in a hotel room in New York. and Musk’s approach works well when there is a lot of technological uncertainty (can we build it?). “I Innovation Capital. A great idea may not be enough to build a great business.

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Innovation Social Capital Reputation How To 80

Tanveer Naseer

OCTOBER 25, 2016

Company C : “Our talent acquisition, development and administration platform offers recruiting, onboarding, performance management, along with social network connectivity and data analytics.” We also seek hedonistic values because they evoke sensory pleasure, which is why we enjoy good hotels and fun nightclubs.

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Simon Content Audience Long-term 100

N2Growth Blog

SEPTEMBER 9, 2010

I had decided to go over and stay at a hotel on 9/10 in order to make the early morning meeting and beat the commute. When I walked out of the hotel the first plane had just hit and smoke was coming from the tower. What followed the remainder of the day on 9/11 was a combination of heroic and eerie.

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Blog Hotels Follow-up Brand 352

Sales Wolf Blog

AUGUST 30, 2010

SHRM - Society for Human Resource Managment Indispensible for the HR Professional! Here are five great posts from the HR, talent management, and leadership development blogosphere to kick off your work week and help you Maximize Possibility in your organization. License.  I hope you had a wonderful weekend.  Enjoy!

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Blog Maslow Talent Management Human Resources 124

The Practical Leader

MAY 23, 2012

Sometimes it feels like our technology picks the toughest time to test us! I was on the Calgary leg of a road trip to Regina, Calgary, Seattle, and Anchorage a few weeks ago when my computer failed to boot up as I arrived at my hotel room that night. While in my hotel room there, I talked to a fourth Dell rep.

Hotels 56

Hotels Download Newsletter Travel 56

Strategy Driven

APRIL 4, 2016

I was asked to be Minister of Higher Education, Scientific Research, and Information & Communication Technologies. Just like a technology company, we intentionally physically set up our “lab” on the opposite side of Tunis, far from the main body of government. Tawfik Jelassi is IMD Professor of Strategy and Technology Management.

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How To Chief Information Officer Tourism Politics 50

CO2

JUNE 28, 2010

Sometimes that is the company meeting room but often times it is at their desk, home office, hotel room, or even a coffee shop! Gary Cohen grew the company from two people to 2,200 employees Currently, he is Managing Partner of CO2 Partners, LCC, operating as an executive coach and consultant. Technology and its role in travel 2.0

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Video Quality Executive Coaching Conference 79

Marshall Goldsmith

JUNE 28, 2017

Whitney Johnson – Thinkers 50 award-winning Management Thinker 2015-17, Disruptive Innovation expert, author Disrupt Yourself: Putting the Power of Disruptive Innovation to Work. General Bernie Banks – Former General US Army, head of Leadership Development West Point, currently Associate Dean Northwestern Kellogg School of Management.

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Executive Coaching Human Resources Magazine CEO 70

Skip Prichard

JUNE 18, 2020

Whether you run a solo business out of your home, are the night receptionist at a hotel, or are president of the company, innovation is your competitive advantage. In the age of digital disruption, technology, and dizzying speed of change, the key to success is simply to be more human.” Tamara Ghandour.

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Innovation How To Competitive Advantage Diversity 100

Harvard Business Review

DECEMBER 12, 2016

Although the idea may sound far-fetched, not least because the automation of jobs is usually discussed vis-à-vis unskilled labor rather than management-level positions, it is actually more feasible than most people think. Workers around the world are disengaged with their jobs, and poor management is a major source of this problem.

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Management Technology Objective Learning-by-Doing 8

Strategy Driven

JANUARY 10, 2020

You could arrange for laundry and towel deliveries, for example, if you have a hotel or other similar business. It can help to save you a lot of money as well, and it will mean that your day to day work isn’t taken up with daily small things that can be time consuming to organize and arrange.

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Tips Learning Curve Long-term ROI 67

The Practical Leader

JULY 20, 2011

The first two rings (my last two blog posts) deal with things — technology, products, services, systems, processes, structures, and so on. In virtually every organization it’s management. We can’t sample it, package it, systemize it or automate service, though Lord knows a lot of managers try. They own it.

Sharpe 53

Sharpe Deming Hotels Quality 53

Strategy Driven

JULY 13, 2011

While you can find numerous books focused on the topic of corporate finance, few offer the type of information managers need to help them make important decisions day in and day out. Examines ways to maintain and grow value through mergers, acquisitions, and portfolio management.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Harvard Business Review

JULY 10, 2018

There is a crying need for companies to enlist their supply chain management departments in the fight against cyberattackers. If one cannot meet sufficient levels of performance, supply managers should be empowered to end the relationship. Hold supply managers accountable. Tim Robberts/Getty Images.

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Supply Chain Management Metrics Hotels 8

Strategy Driven

MARCH 10, 2014

Things like rundown hotels, lousy food in a restaurant, rude clerk in a retail store, long lines to be served, long waits on hold, not keeping up with technology, and poor management seem to be pervasive in our society. Practices for Professionals business management buy gitomer buygitomer Jeffrey Gitomer strategydriven'

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Collins Customer Loyalty Reputation Competitive Advantage 53

Strategy Driven

MARCH 18, 2011

Each issue is packed with thought-provoking content and insight into the business issues that affect all companies competing in today’s technology-driven marketplace with recent contributions by best-selling author and researcher Tom Davenport; social media guru Chris Brogan; and Myron Scholes, world renowned economist and Nobel Prize winner.

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Tools Black-Scholes Magazine Rogers 56

LDRLB

MAY 26, 2014

I think our principal observation was that what was happening was that disruptive innovations driven by largely information technology but lots of other technologies on the fringe here that are getting ready to exhibit the same kind of characteristics were entering the market in kind of this better and cheaper way.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Harvard Business Review

JUNE 13, 2014

It’s used to design and develop just about any product you can think of, from consumer goods to industrial equipment – or any service or experience ranging from retail customer service interactions to luxury hotel stays. But have you thought about the implications of this trend for management practices?

Software 8

Software Industry Productivity Products 8

Harvard Business Review

SEPTEMBER 3, 2014

That’s bad news and worse management. In pre-Big Data days, for example, a hotel chain used some pretty sophisticated mathematics, data mining, and time series analysis to coordinate its yield management pricing and promotion efforts. Were competing hotels running unusual promotions that screwed up the model?

Hotels 10

Hotels Yield Management Discount Price 10

Frank Sonnenberg Online

JUNE 21, 2021

The truth is that many change-management efforts fail simply because the vital human component is underappreciated, when in fact it is at the heart of change. The enemy is poor management of change.” For each of our various stops along the way, we reserved a room at a Howard Johnson hotel. The enemy is poor management of change.

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Hotels Stress Resistance Restructuring 124