Remove 2002 Remove Management Remove Productivity Remove Technology
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Rookie Talent: Avoiding a Kodak Moment

Leading Blog

This generation is the first to be raised in a post-industrial era driven by technology. To keep the rookies engaged and actively contributing to the team, here are a few changes managers need to anticipate and embrace: Collaboration Generation Y wants to feel like they belong to a team.

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Employee Relationships is a Serious Employer Responsibility

HR Digest

Amidst all the revenue numbers and share valuations that companies wear as a badge of honor, the concept of employee relationship management has emerged as another undeniable sign of a successful organization. These relationships affect a lot of different factors, from employee satisfaction to their productivity within the workplace.

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These Are the People You Need on Your Startup Team

Chart Your Course

In the days after the Sarbanes-Oxley Act of 2002 (SOX), a chief executive cannot hide behind the acts of the CFO. If you are creating a technology empire, you will need a customer care department. They need to be tech experts, navigating your cloud contact center , social media and customer management systems.

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Inside the Big Tech’s Brutal Layoffs

HR Digest

The month ushered in an utterly haunting whiplash in the form of ‘layoffs,’ and shattered the stability of thousands of technology workers across the States. The dot-com bust of 2001 and 2002 isn’t exactly shrouded in secrecy, as many of the companies that failed back then weren’t “real” companies. What’s the score on tech layoffs?

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Success Begins with Quality Customer Service

Chart Your Course

A great product alone is not enough to sustain and grow revenues in a global marketplace with seemingly endless options for customers to consider. ” Aspect’s Zipwire cloud-contact system is a cost-effective way for a company of any size to manage both outbound and inbound campaigns to keep customers engaged and informed.

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Corporate Social Responsibility (CSR)

Coaching Tip

The goodwill and more passionate relationship generated within the community translates into a far higher demand for our products and services, into more love and loyalty for our brand, and so into major contributions to the bottom line. Managing Productivity and Morale. Related articles. CSR or Charity? A personal story.

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10 Characteristics Of High-Performing Teams

Tim Milburn

Disagreement is viewed as a good thing and conflicts are managed. He is also the co-author of the business best-seller Momentum: How Companies Become Unstoppable Market Forces (Harvard Business School Press, 2002). Team members actively diffuse tension and friction in a relaxed and informal atmosphere.

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