Harvard Business Review

JULY 2, 2015

Many companies start their search for global growth in an alphabet soup of emerging-market groupings such as the BRIC , CIVETS , MINT , Next 11 , and so on. There are several flaws in using such acronyms as the basis for entering overseas markets. Finally, operating conditions differ significantly within the country groups.

Marketing 8

Marketing Benchmarking Globalization Construction 8

Harvard Business Review

APRIL 7, 2016

Or, as it turns out, even the vicinity of 1455 Market Street, the address of Uber’s San Francisco headquarters. Part of its success is that the company supports a collaborative work environment and boasts transparent operations from the top down. Looking for Millennials?

Marketing 8

Marketing Strategy Hammer Media 8

Harvard Business Review

DECEMBER 17, 2018

Questions like this involving issues like politics, human rights, or equality often present themselves sooner or later for any business operating in global markets. Over the course of the last few decades, multinationals have entered and left “frontier markets” like Venezuela, Cuba, Iran, Vietnam, Myanmar, and others.

Politics 12

Politics Short-term Long-term Banking 12

Harvard Business Review

NOVEMBER 4, 2014

The 2014 DHL Global Connectedness Index that one of us (Ghemawat) prepares with Steven Altman, and that was released on November 3, indicates that global connectedness started to deepen again in 2013 after its recovery stalled in 2012. Specifically, are companies from advanced economies failing to keep up with the big shift?

Globalization 9

Globalization Altman Sample Analysis 9

Harvard Business Review

NOVEMBER 4, 2014

The 2014 DHL Global Connectedness Index that one of us (Ghemawat) prepares with Steven Altman, and that was released on November 3, indicates that global connectedness started to deepen again in 2013 after its recovery stalled in 2012. Specifically, are companies from advanced economies failing to keep up with the big shift?

Globalization 8

Globalization Altman Sample Analysis 8

Harvard Business Review

FEBRUARY 19, 2015

The transition to a global digital economy in 2014 was sporadic – brisk in some countries, choppy in others. By year’s end, the seven biggest emerging markets were larger than the G7 , in purchasing power parity terms. This is happening in a country where online vendors largely operate on a cash-on-delivery (COD) basis.

Constraint 8

Constraint Marketing Innovation Uncertainty 8

Harvard Business Review

DECEMBER 19, 2014

Take the example of Harvey Norman , an Australia-based household-goods retailer that operates under various brands and has stores in several countries. The company’s 2013 annual report contained the usual statements on income, changes in equity, and cash flows — standard stuff. Whole Foods Market in the U.S.

Report 10

Report Franchising Analysis Guidelines 10

Harvard Business Review

MARCH 31, 2015

While consumers are rightfully worried that their personal information may be compromised, shareholders and companies’ management have a wider set of concerns, including loss of intellectual property, operational disruption, decreased customer trust, tarnished brand, and loss of investor commitment.

Price 8

Price Long-term Banking Short-term 8

Harvard Business Review

DECEMBER 28, 2017

This is promising for a market formerly dubbed the “breadbasket of Africa.” ” Once one of Africa’s most developed markets – with a solid education system, good infrastructure, and a relatively large middle class – decades of mismanagement have cost Zimbabwe.

Banking 8

Banking First-mover Advantage Politics Finance 8

Harvard Business Review

SEPTEMBER 16, 2016

Data contributes not only to brand equity, but to what constitutes product and service delivery in globally connected and hyper-competitive markets. Using the same formula, Apple’s intangible assets in 2014 were $280 billion — or almost twice the value of its 2015 calculation.

Intangible Assets 8

Intangible Assets Intellectual Capital Corporate Accountability Activity Based Costing 8

Harvard Business Review

APRIL 16, 2015

” A quarter century later, not much seems to have changed: fewer than five out of the 100 CEOs on HBR’s 2014 list of best-performing CEOs even mention “return on capital” on their official biography — and none of those five lead companies listed in the Dow Jones Industrial Average (DJIA) or in the EuroStoxx50.

CEO 8

CEO ROIC Cost of Capital Merton 8

Harvard Business Review

OCTOBER 6, 2014

If round after round of profit warnings was not enough – group operating profits fell 20% between 2011 and 2013 and are likely to fall another 30% in 2014 — the company recently announced it had overstated its first-half profit by about $400 million. and spends it in international markets. Aldi UK sales grew from $6.3

Retail 11

Retail Merchandising Discount Price 11

Harvard Business Review

APRIL 23, 2014

There is a lot at stake here for GE’s operations strategy. In January 2013, Chip Blankenship, CEO of GE Appliances issued a challenge to the newly formed team: “You’re going to change every part the customer sees. In January 2013 the team came out with a “minimum viable product.” and compete successfully.

Ries 10

Ries Waterman Finance Competitive Advantage 10

Harvard Business Review

OCTOBER 21, 2015

Walmart recently lost $20 billion in market cap in one day, in part because its leadership admitted it needs to invest more into its e-commerce operations. In 2013, Target even told the Securities and Exchange Commission that “digital sales represented an immaterial amount…of total sales.”

Airlines 8

Airlines Retail Loyalty Price 8

Harvard Business Review

JANUARY 13, 2014

But for 2013 he was only about 15 percent on target. But his 2013 forecasts were certainly within the realm of the possible; they just failed to materialize this year. But what happens when you want to look beyond today and examine your rivals or your market a few years from now? Obsessing over market leaders.

Uncertainty 8

Uncertainty Pharmaceuticals Industry Marketing 8

Harvard Business Review

OCTOBER 21, 2016

Today’s executives are dealing with a complex and unprecedented brew of social, environmental, market, and technological trends. This can disrupt a firm’s ability to operate on schedule and budget. “Stranded assets” are investments that become obsolete due to regulatory, environmental, or market constraints.

Supply Chain 8

Supply Chain Price Loyalty Efficiency 8

Harvard Business Review

DECEMBER 15, 2015

Roughly 80% of individuals and families who bought their health insurance through an SBM or FFM in 2014 received a tax credit to defray the cost of premiums and out-of-pocket expenses. Since 2013, an estimated 16.4 This reduction will affect all of our operations, including staffing, customer service, outreach, and marketing.

Insurance 8

Insurance Health Care Cost Learning-by-Doing 8

Harvard Business Review

APRIL 4, 2014

for 10+ years; deployment of design as an integrated function across the entire enterprise; evidence that design investments and influence are increasing; clear reporting structure and operating model for design; experienced design executives at the helm directing design activities; and tangible senior leadership-level commitment for design.

Venture Capitalist 8

Venture Capitalist Fashion B2B Hedge 8

Harvard Business Review

DECEMBER 22, 2014

America’s largest insurer, Allstate, announced plans to invest $1 billion in its India operations. In June 2013, Dallas-based Mary Kay exited from India after six years and over $20 million invested. At the same time Amway and L’Oreal thrived in the same market and personal care sales boomed across most of India.

Venture Capitalist 11

Venture Capitalist Price Marketing Learning-by-Doing 11

Harvard Business Review

MAY 5, 2016

But peruse some of the recent headlines about Iran , and you might wonder whether the market’s potential was overstated. However, despite a weakened economy, political tensions, market uncertainty, and the lingering effects of sanctions, Iran remains an important opportunity for multinationals in emerging markets.

Tourism 8

Tourism Banking Due Diligence Hotels 8

Harvard Business Review

DECEMBER 13, 2013

Technology, marketing, retail, HVAC, construction, and manufacturing pros. billion in 2013 – up about 15% from the year before, according to our 2013 Marijuana Business Factbook. Companies are beginning to expand beyond their home markets and into other states. And more are joining every day. The list goes on.

Industry 10

Industry Retail Banking Brand 10

Harvard Business Review

OCTOBER 8, 2015

And a large part of its success is tied to how it leverages technology in its products—and in its marketing. For example, Tesla did away with car dealers and moved customer interactions to an engaging web platform that contains all the information a prospective buyer would need, like car performance data and market comparisons.

Brand 8

Brand Apparel Software Content 8

Harvard Business Review

APRIL 22, 2015

They also proudly tell me that cumulative sales of ecomagination products have reached $200 billion, accounting for 30% of industrial revenues in 2014, or more than $30 billion. In a 2013 advertisement in The Washington Post, HP claimed that if you measured countries by power consumption in kilowatts, the fifth largest after China, the U.S.,

Supply Chain 8

Supply Chain Engineering Energy Transportation 8

Harvard Business Review

JANUARY 12, 2017

Due to the fast growth of the SaaS market and the high valuations of SaaS startups, a move toward SaaS seems very compelling for traditional software vendors. For example, in 2014 IDC estimated that more than one-quarter of enterprise applications would be offered with the SaaS model by 2018, up from one-sixth in 2013.

Business Model 8

Business Model Licensing Company Software 8

Harvard Business Review

JULY 29, 2014

Break up a strategic function in response to underperformance in the wake of severe market disruptions? What would the capital markets look like today if a similar tack had been taken when the CFO role was ripe for transformation? Now compare that to the context and condition of today’s CHRO role. Even HR itself agrees.

CFO 11

CFO Charan Intangible Assets Human Resources 11

Harvard Business Review

NOVEMBER 2, 2016

By one measure, a lot more: the number of activist investor deals rose 34% between 2000 and 2014. retailers in customer satisfaction and its market value declined by 55%, the board stepped back in, meeting with employees and learning how to restore the company’s original focus on a close, advisory relationship with customers.

Company 8

Company Bureaucracy Long-term Competitive Advantage 8

Harvard Business Review

JANUARY 20, 2015

The study results reveal there are 15 significant differences between how high-performing, average, and underperforming sales organizations perceive themselves, measure performance, staff their organizations, and operate. Sales & Marketing Sales'

Team 8

Team Participative Survey Informal Structure 8

Harvard Business Review

MARCH 12, 2018

” Whether in marketing or sales, it often feels like jobs are contingent on external circumstances, the whims of executives, strategic pivots, and shareholder demands. But if you go to the marketing department and ask them, they’re usually clueless.” “Take a football player. He will always know how he performs.

CEO 8

CEO Company Sports Fashion 8

Harvard Business Review

MAY 14, 2015

Those companies are at the bottom of the market, ignored by the mainstream but thriving in applications where customers don’t need all of the features of a traditional automobile, or in specific applications where EVs perform better than traditional vehicles.

Marketing 8

Marketing Transportation Licensing Cost 8

Harvard Business Review

FEBRUARY 26, 2018

Twitter reported a loss of $79 million before its IPO, yet it commanded a valuation of $24 billion on its IPO date in 2013. Similarly, Microsoft paid $26 billion for loss-making LinkedIn in 2016, and Facebook paid $19 billion for WhatsApp in 2014 when it had no revenues or profits.

Company 8

Company Intangible Assets Depreciation IPO 8

Harvard Business Review

MAY 21, 2014

To that end, Diebold recruited a new CEO in 2013, Andy W. Innovations at the top extend even to how the board itself operates, and Blackstone Group — one of the leading investment groups in the world — has been pressing the case. How Samsung Gets Innovations to Market. When Innovation Is Strategy. An HBR Insight Center.

Innovation 8

Innovation Committee Charan Technology 8

Harvard Business Review

FEBRUARY 7, 2014

The company has adopted an Amazon-esque strategy; it now owns and operates twelve large warehouses well located to deliver loads of flooring, roofing, and other heavyweight building materials to do-it-yourself homeowners and contractors. Sales doubled in 2013. It intends to open two more warehouses and add 300 more employees in 2014.

Venture Capitalist 8

Venture Capitalist Brainstorming Proposal CEO 8

Harvard Business Review

FEBRUARY 9, 2015

companies in 2014 and show no signs of letting up in 2015. Among their trophies in 2014 was a complete housecleaning at Darden Restaurants, the largest operator of full-service restaurants in the U.S. Dupont did not give in to Nelson Pelz’s demands, but it did make big changes in its board.

Airlines 8

Airlines CEO Automotive Long-term 8

Harvard Business Review

DECEMBER 14, 2016

In the meantime, retail and wholesale markets have stalled around the country. billion annually in currency operations costs. The disruptive action did not originate in a small segment of the market; it was launched nationwide. Supply chain transactions, real estate deals, and even weddings and funerals have been frozen.

Banking 8

Banking Cost Policies Supply Chain 8

Harvard Business Review

OCTOBER 27, 2014

He is no Jim Simons , using his mathematical genius to outsmart the market in (to an outsider) incomprehensible ways. billion in 2013, making him the fifth highest-paid fund manager in the land. There is tons of evidence, much of it compiled by the formulator of the efficient market hypothesis, Eugene Fama , that value investing works.

Hedge 8

Hedge Venture Capitalist Letter Reputation 8

Harvard Business Review

JANUARY 29, 2015

And the market for software talent was hot hot hot. ” To hit the aggressive growth targets (750 by the end of 2013 and 1000 by November 2014) Waldo had to rewrite some GE rules. ” To hit the aggressive growth targets (750 by the end of 2013 and 1000 by November 2014) Waldo had to rewrite some GE rules.

Software 8

Software Six Sigma Insourcing P&L 8

Harvard Business Review

NOVEMBER 6, 2015

The New Tools of Marketing. And tracking has become steadily more prevalent as marketing’s appetite for “big data” and “personalized” ad messages has grown from hunger to gluttony. See PageFair’s 2013 and 2014 reports). The new frontier of marketing will be service, not sales.

Advertising 8

Advertising CRM Long-term Short-term 8