Lead Change Blog

DECEMBER 7, 2017

Emotional Intelligence author and expert, Daniel Goleman,(EQ author/expert), states “Research on humor at work reveals that a well-timed joke or playful laughter can stimulate creativity, open lines of communication, enhance a sense of connection and trust, and, of course make work more fun”.

Aaker 251

Aaker Bond Goleman Emotional Intelligence 251

Persuasive Powerhouse

AUGUST 29, 2010

Will they benefit or at least not be further deprived?” ~ Robert Greenleaf The concept of servant leadership can often seem the antithesis to many organizational cultures, where top-down, command and control are the norm. You will serve others best by helping them to grow and develop. Talk to them now.

Servant Leader 250

Servant Leader Greenleaf Leadership Airlines 250

Mike Cardus

MAY 25, 2021

And the Miracle Question, as initially developed by Steve de Shazer, is framed the following way. It happened with a group of airline mechanics. We did some TRIZ tools, and we did some creative-problem-solving tools and some solution-focused tools. SOLVEDcards – O bservation. Then we go into Observation questions.

Innovation 158

Innovation TRIZ Airlines Analysis 158

Skip Prichard

OCTOBER 21, 2019

Thirty Lessons I Learned About Leadership. Leadership is a lifelong journey through different experiences every day. This chapter offers thirty lessons as a reflection of my leadership experience. Leadership Tip: Learn how to make small steps while dreaming big. Leadership is not a dictatorship. Oleg Konovalov.

Leadership 90

Leadership Diversity Learning-by-Doing Licensing 90

Modern Servant Leader

FEBRUARY 17, 2016

We continue the servant leadership interview series with a real treat. I was honored to have Jim Hunter sit down for an interview on Servant Leadership. Jim has over 30 years of experience teaching and consulting on servant leadership principles. Steve: It’s Leadership 291, it’s called, “Becoming an Influential Leader”.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

We continue the servant leadership interview series with a real treat. I was honored to have Jim Hunter sit down for an interview on Servant Leadership. Jim has over 30 years of experience teaching and consulting on servant leadership principles. Steve: It’s Leadership 291, it’s called, “Becoming an Influential Leader”.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Leading Blog

OCTOBER 24, 2011

Then the authors compared those companies—Amgen, Biomet, Intel, Microsoft, Progressive Insurance, Southwest Airlines, Stryker—to similar, but less successful, "control" companies: Genentech, Kirschner, AMD, Apple, Safeco, PSA and United States Surgical. Empirical Creativity: Bold, creative moves from a sound empirical base.

Contingency Plans 280

Contingency Plans Collins Creativity Airlines 280

Lead Change Blog

APRIL 1, 2016

” Following graduate school and the military (including a tour of duty as an infantry unit commander in Viet Nam) Chip was director of management and organizational development for NCNB (now Bank of America). A leadership lesson Chip gained from his first job was: inclusion will get you more commitment than control. .

Levitt 150

Levitt Godin Customer Loyalty Airlines 150

Leading Blog

JULY 25, 2019

Japanese airline ANA commissioned a global competition via the XPRIZE Foundation to create the future of travel that has now resulted in targeting the next big market: Space. Learn more at sunordic.org. * * * Like us on Instagram and Facebook for additional leadership and personal development ideas. * * *.

Innovation 225

Innovation Organization Bottom-up Airlines 225

HR Digest

NOVEMBER 17, 2018

Develop employee work performance metrics. There is a need to develop metrics that account for employees work performance. With objective management, employees are forced to be innovative as well as creative in their operations. Hence, they learn to invest in the employees much more than the machines or processes.

Productivity 69

Productivity Products Metrics Micromanagement 69

Chart Your Course

SEPTEMBER 21, 2015

These often include airline miles, concert tickets and gifts. Yoga helps its practitioners to manage stress, develop coping skills and to improve their overall mental well-being. The post Boost Your Business by Offering These (Affordable) Employee Perks appeared first on Leadership Speaker and DISC Training. It costs $7.99

Class 100

Class Airlines Bottom-up Survey 100

Sales Wolf Blog

NOVEMBER 1, 2010

Department of Labor Home Page Tom Peters, The Man, The Myth, The Legend, Change Guru TUTs Adventurers Club: Explore the power of thought & creative visualization to manifest dreams!  Here are my picks for the week of October 25th - 31th, 2010.  Enjoy!

Blog 157

Blog Middle Management Talent Management Human Resources 157

Coaching Tip

FEBRUARY 23, 2012

The companies that develop the deepest connections will generate more value for their customers and employees (and shareholders). As social media helps shift power to individual citizens and employees, leadership itself must shift with it. 4) Seek to inspire, not just motivate. 4) Seek to inspire, not just motivate.

How To 110

How To Airlines Media Innovation 110

Skip Prichard

OCTOBER 28, 2019

25 Provocative Questions to 25 Creative Leaders. Wild thinking is what happens when you pose 25 thought-provoking questions to 25 intelligent, creative leaders in organizations as diverse as Google, Gap, Time Out and Twinings. You have many provocative questions and prompts to spur excellent conversations in leadership teams.

Wilde 66

Wilde Brand Open-book Creativity 66

Women on Business

JANUARY 11, 2011

Often this meant trying to read Mapquest directions while driving on a highway or in the dark.

Press Release 160

Press Release Succession Discount PR 160

Strategy Driven

OCTOBER 4, 2013

Business development. airline industry reported an operating loss of more than $10 billion in 2001 and a net loss of almost $8 billion, according to Air Carrier Financial Statistics Quarterly, a compilation of airline financial reports issued by the U.S. Running the business. Body of Knowledge. The Big Picture. About the Author.

Crisis 59

Crisis Airlines Transportation Crisis Management 59

Lead by Adventure

NOVEMBER 17, 2015

American Airlines Team Building Spoof. What issues does this video address that we need to address? What are some solutions for the issues discovered? How can we improve our email processes? Every had one of those way-uncomfortable team building experiences where it seems like only the facilitator is having a good time?

Teamwork 100

Teamwork Video Team Building Airlines 100

QAspire

DECEMBER 24, 2009

March 2009: Personal Leadership - It shines in difficult times We are all leaders - but our education, upbringing and organization structures suppresses our leadership traits. This post talks about how personal leadership comes to the fore in light of difficult situations. Read on to know more. Quality is Happiness.

Blog 82

Blog Constraint Quality Directory 82

QAspire

NOVEMBER 4, 2009

It is only customer service that enhances quality of experience and makes an airline preferable over other. These inadvertent delays are a part of airline travel - but the way airline handles it goes a long way in building comfort with customers. Aviation is a customer service business more than anything else. Don’t Kill It!

Travel 82

Travel Airlines Learning-by-Doing Quality 82

Strategy Driven

NOVEMBER 7, 2011

In providing research and developing training programs for various large corporations about managing change, we find that the biggest stumbling block for employees from top-down is lack of buy-in. This means gaining buy-in from stakeholders by developing a sense of urgency that will spark the initial motivation and get things moving.

Strategy 70

Strategy Kotter RASCI Motivation 70

Women on Business

JANUARY 24, 2011

To compensate your side of this seesaw, creative shortcuts cultivate new directions for building business and explore the inspiring nature of change. Develop those contacts as a ladder to reach higher, but more challenging, prospects. Test business development, starting with advice from your banker, accountant, and lawyer.

Press Release 100

Press Release Discount Sharpe Advertising 100

Strategy Driven

MARCH 28, 2011

In the foreword to Built on Values , he says: “In order to be successful in a volatile world, you must unleash the goodwill and creativity of your people. A culture is the culmination of the leadership, values, language, people processes, rules, and other conditions, good or bad, present within the organization.

Environment 70

Environment Covey Airlines Mission Statement 70

Strategy Driven

OCTOBER 18, 2013

Business development. Going to the government and asking for bailout loans is quite chancy, as the airlines have learned recently. This industrial development program carried the theme, “You Can Believe/Puede Creer.” Economic development and community stewardship programs emerged. Running the business.

Crisis 71

Crisis Crisis Management Budgeting Risk Management 71

Chris Brady

JANUARY 18, 2011

A relief of tension which prohibits productive action and creative thinking 5. Other leaders have established fun as a pervasive element in their very corporate culture (Southwest Airlines and Zappos come to mind). "People rarely succeed unless they have fun in what they are doing," wrote Dale Carnegie.

Travel 119

Travel Learning-by-Doing Blog Letter 119

Harvard Business Review

APRIL 4, 2018

Take United Airlines CEO Oscar Munoz, whose initial response to the violent removal of a fare-paying passenger from one of the company’s planes led to a public backlash. ” Creativity is a key criterion for a team’s long-term effectiveness and success. Encourage creativity by helping team members exchange information.

Creativity 11

Creativity Pharmaceuticals Learning-by-Doing Team 11

Tanveer Naseer

MAY 31, 2016

A 2015 PwC study of 6,000 senior executives , conducted using a research methodology developed by David Rooke of Harthill Consulting and William Torbert of Boston University, revealed just how pervasive this shortfall is: Only 8 percent of the respondents turned out to be strategic leaders, or those effective at leading transformations.

Development 100

Development Argyris Learning-by-Doing Innovation 100

CO2

JUNE 29, 2010

We believe the strength of any team is in the followers and there can be no leaders without followers, but the vast majority of research to date has focused on the leadership side of this equation. It is worth keeping in mind that some jobs have clear leadership requirements; virtually all jobs have followership requirements.

Executive Coaching 129

Executive Coaching Execution Blog Self-aware 129

Strategy Driven

FEBRUARY 4, 2011

The Business Tree™ has 7 major parts… 5 primary branches, a trunk (6) and the base (7): The business you’re in Running the business Financial People Business development Body of Knowledge The Big Picture No single branch (business component) constitutes a healthy tree. How creative must we become in the New Order of Business?

Ethics 59

Ethics Cost Crisis Learning-by-Doing 59

Harvard Business Review

MARCH 12, 2013

Despite best efforts, the proposed American Airlines-US Airways merger will hit points of turbulence. Democracy will disappear as power shifts to developing countries with authoritarian regimes where no one cares about voice and participation. They assume that there are no counter-trends or embryonic developments.

Health Care 15

Health Care Merchandising Incubator Airlines 15

Harvard Business Review

AUGUST 16, 2016

.” And yet the lean startup methodology, born in Silicon Valley as a way for startups to tune in to customer needs with limited resources, has been gaining major momentum inside big companies like General Electric, Alaska Airlines, Telefonica, 3M, and W.L. A faster cycle time for developing ideas. ’” said another.

Company 8

Company Airlines Ries Survey 8

Harvard Business Review

DECEMBER 20, 2016

Good leadership certainly helps, but more often than not, the organization will revert to business as usual. If there are superconsumers in your midst, and if they’re encouraged to speak their minds, they will inject your culture with extra doses of energy, empathy, and creativity. ” Inspiring Creativity.

Airlines 8

Airlines Energy Self-aware Learning Curve 8

Harvard Business Review

FEBRUARY 28, 2011

It's essential for your new responsibilities in developing market strategies for your region.". I was thinking through my kiosk-services development project. Within weeks he had secured a contract with a major airline to accelerate kiosk rollout in 20 airports and buy software upgrades across their locations. Tom interrupted.

Case Study 15

Case Study Airlines Hotels Software 15

Harvard Business Review

NOVEMBER 12, 2015

Does your workplace reflect a relative balance of males and females in leadership positions? The next morning they are due to fly home, but discover their budget airline insists that passengers print their boarding passes in advance or face an exorbitant fee at the airport. Conflict and creativity in the music business.

Leadership Pipeline 8

Leadership Pipeline Diversity Creativity Airlines 8

Strategy Driven

MARCH 11, 2011

Business development. So were professional development programs, rewards for random acts of kindness and other empowerment initiatives. In my opinion, deregulation, as a whole, has worked negatively upon business and society (banking, airlines, trucking, and broadcasting), and the SEC is no exception. Running the business.

Strategic Planning 57

Strategic Planning Committee Golden Handcuff Media 57

Harvard Business Review

MARCH 12, 2013

Despite best efforts, the proposed American Airlines-US Airways merger will hit points of turbulence. Democracy will disappear as power shifts to developing countries with authoritarian regimes where no one cares about voice and participation. They assume that there are no counter-trends or embryonic developments.

Health Care 8

Health Care Merchandising Incubator Airlines 8

Harvard Business Review

MAY 13, 2015

In researching my book Move , I talked to pilots who told me about creative (but safe) workarounds, like bringing in their personal tablets and taking breaks mid-flight to leave the cockpit and update weather maps using cabin Wi-Fi, or snapping screenshots of route maps before takeoff. infrastructure problems. Read parts one and two.

Transportation 8

Transportation Entrepreneur Wireless Airlines 8

Harvard Business Review

JANUARY 13, 2014

But had they looked at themselves from the point of view of their customers, they would have seen that they were really in the transportation and logistics business and would have better understood the challenge, and the opportunities, represented by the growing airline industry. Innovation Leadership Strategy'

Levitt 10

Levitt Christensen Competitive Advantage Welch 10