The Practical Leader

SEPTEMBER 14, 2011

That positive expectation proved powerful: The LPs began to do better on every front, receiving fewer punishments, showing better overall performance, even improving their personal appearance. “Time and time again, studies have shown that manager’ expectations have profound effect on the productivity of their staff.

Wiseman 55

Wiseman Power Goleman Telecommunications 55

Deming Institute

NOVEMBER 8, 2018

The early emphasis on productivity in the program was a familiar theme at my work and the telecommunications business. The pitting of management versus worker was demonstrated to be corrupt and I was challenged to look for causes and effects on a systemic scale in my own work. “What can we do to work smarter, not harder?” Why Now?

Deming 52

Deming System Telecommunications Learning-by-Doing 52

Mills Scofield

JANUARY 16, 2013

A powerful way to do this, called mobile recruitment uses text messaging (SMS: Short Message Service) to allow workers to find jobs. This power has gotten intrapreneurship featured recently in publications like Forbes. I am passionate about giving low-income workers in Latin America access to jobs.

Short-term 187

Short-term Innovation Entrepreneur Learning-by-Doing 187

Marshall Goldsmith

FEBRUARY 11, 2013

In the 1980s, I appeared on a videotape that was widely distributed as part of a leadership development course for IBM managers. On the tape, I suggested that small computers – more powerful than existing mainframes – would soon be on desktops everywhere and that they would cost less than $5,000.

Telecommunications 98

Telecommunications Education Politics Quality 98

Eric Jacobson

MAY 25, 2016

Apply world-class management to traditionally "soft" societal topics. People’s tools of communication and organization—from smartphones to social media—are more powerful than ever before. Clearly and powerfully define your company's contribution to society -- which must be at the heart of the company's purpose, not a side operation.

Company 50

Company Competitive Advantage Open-book Long-term 50

Strategy Driven

MAY 15, 2015

Widget manufacturing companies team with retail management experts to open a string of widget stores. Managing mergers, acquisitions and divestitures. Telecommunications industry service providers. Power Stars to Light the Business Flame is now out in all three e-book formats: iTunes , Kindle , and Nook. About the Author.

Cooper 50

Cooper Open-book Tourism Telecommunications 50

Harvard Business Review

SEPTEMBER 20, 2018

If someone you manage is complaining to you about the amount of grunt work they have, you need to figure out a way to help them get over their frustration and see that everyone on the team has grunt work they have to do, and also learn to manage their time so that they don’t short-change higher-value activities.

Team 12

Team Management Constraint How To 12

The Practical Leader

JULY 18, 2011

If you took that discussion to your management team, a conflicting array of opinions would further confuse things. Their opinions and weighting of customer expectations have constantly been shown to be more valid than those of management. And there’s the power and simplicity of The Three Rings model.

Quality 49

Quality Telecommunications Definition Blog 49

Tanveer Naseer

MAY 16, 2011

Russell is an educational psychologist, author, executive coach and management consultant whose clients include Fortune 500 executives in aerospace, healthcare, pharmaceutical and biotechnology, information technology, telecommunications and oil and gas. The following is a guest post by Russell Bishop.

Bureaucracy 195

Bureaucracy Compliance Learning-by-Doing Engineering 195

Harvard Business Review

JUNE 6, 2011

A company's value can rise and fall dramatically by how well it manages partnerships. management has since responded rapidly, and is reportedly working out a new arrangement with its partner. If the partnership is worth doing, you — and management — need to ensure that the bet will pay off. Precicely how Yahoo!

Management 11

Management Airlines Telecommunications Marketing 11

Harvard Business Review

MAY 8, 2012

Admittedly, continuous improvement once powered Japan's economy. Starting in the 1970s, the country's ability to create low-cost, quality products helped them dominate key industries, such as automobiles, telecommunications, and consumer electronics. Take a hard look at the cultural implications of continuous improvement.

Six Sigma 17

Six Sigma Kaizen Govindarajan Telecommunications 17

Harvard Business Review

JANUARY 3, 2017

Financial asset managers have been out-price-cutting one another in exchange-traded funds in a bid to gain market share. telecommunications carriers now compete fiercely on price as they try to win new customers. The experience of a European discount apparel retailer illustrates the power of a disciplined price-perception program.

Price 14

Price Retail Discount Tactics 14

Harvard Business Review

NOVEMBER 22, 2016

The proliferation of customer data and the greater computing power to organize and analyze that data make it feasible to create much more dynamic and insightful profiles of customers. Several trends have converged in recent years to break through the barriers to higher response rates. Create dynamic, high-resolution customer profiles.

Insurance 8

Insurance P&L Telecommunications CRM 8

Harvard Business Review

JANUARY 25, 2016

Powering one 60-watt bulb for 12 hours a day over the course of a year can require 3,000 to 6,000 gallons of water — enough to fill a large tanker truck. Others, including technology and telecommunications companies, are major customers of — and suppliers to — those industries.

Energy 8

Energy Price Telecommunications Industry 8

Harvard Business Review

MARCH 2, 2018

Empowered employees are more likely to be powerful, confident individuals, who are committed to meaningful goals and demonstrate initiative and creativity to achieve them. This also surprised us as we thought employees with less experience and job knowledge would be less able to seize opportunities given to them by managers.

Delegation 13

Delegation Analysis Creativity Uncertainty 13

Harvard Business Review

NOVEMBER 23, 2010

While leaders in most corporate functions naturally try to absorb and demonstrate power, HR diffuses responsibility toward its internal customers because of some major misunderstandings. Its the managers responsibility to lead their employees, manage performance, and provide guidance. This is how we conduct interviews.

CIO 15

CIO Guidelines Telecommunications Emotional Intelligence 15

Harvard Business Review

JANUARY 25, 2012

Data-driven managers, departments, and organizations have always enjoyed distinct advantages. But they are nothing compared to the challenges of defining and managing the processes to link data from (disparate) cost and revenue centers, conduct the analyses, and renegotiate contracts. Invest in people. Strive to empower all with data.

Organization 15

Organization Telecommunications McKinsey Price 15

Harvard Business Review

JUNE 13, 2017

Take Susan, the CEO of a small telecommunications firm. How to Evaluate, Manage, and Strengthen Your Resilience. Failure is sometimes lauded as a key to successful innovation, but it takes a psychic toll on the manager. You will discover how powerful it is when you try it. Shawn Achor and Michelle Gielan. David Kopans.

Telecommunications 8

Telecommunications Hedge Video Stress 8

Marshall Goldsmith

OCTOBER 14, 2013

Likewise, leading telecommunications and other equipment providers now have to compete by offering “network solutions” involving many products formerly sold separately. People throughout the organization will be expected to routinely make decisions once reserved for managers. It is, in short, a watershed event.

Telecommunications 111

Telecommunications Franchising Consultative Diversity 111

Harvard Business Review

OCTOBER 1, 2015

As managers and mentors, we frequently encounter situations like these, when we come up against the limiting voices of self-doubt in the people we support. As a manager or mentor, one of the most powerful ways you can unlock your people’s potential is to give them a toolkit for managing self-doubt.

Mentor 8

Mentor Telecommunications Tools Learning-by-Doing 8

Harvard Business Review

NOVEMBER 23, 2010

Across Africa, many unemployed men have managed small businesses, at least once in their lives. But as soon as they began, the communal power of African extended family system weighed on them. Organizations that move into developing nations to help small technical businesses, must help those businesses manage their finances.

Books 13

Books Guidelines Banking Telecommunications 13

Harvard Business Review

JUNE 22, 2017

There has been even more stability in analytical leadership, change management, and culture, and in many cases those remain the toughest problems to address. Cloud-based analytics made it possible for organizations to acquire massive amounts of computing power for short periods at low cost. Of course, not everything is different.

Open-book 8

Open-book Software Supply Chain Technology 8

Harvard Business Review

MAY 2, 2011

However, Nokia ran into trouble by underestimating the speed at which technological developments in the United States, pioneered by rivals such as Apple, are transforming the mobile telecommunications business. In 2010, China overtook Japan to become the world's second largest R&D spender (in purchasing power parity terms) after the U.S.

Globalization 13

Globalization Marketing Venture Capitalist Biotechnology 13

Harvard Business Review

MARCH 6, 2018

That is the paralysis we are seeing in telecommunications, in e-commerce, and across the broad ICT sector. Sure, Africa has promising startups, but those are in extreme niche areas like agriculture tech and waste management tech, where there is no direct competition with the global tech giants.

Globalization 8

Globalization Banking Entrepreneur Technology 8

Harvard Business Review

AUGUST 25, 2015

Our new book, Harness the Power of the Purse: Winning Women Investors , based on recent research from the Center for Talent Innovation, indicates that there is a rising tide of female wealth worldwide. “Even in rural India, women manage the households and pay the bills,” she says. ” While women in the U.S.

Survey 8

Survey Telecommunications Diversity Focus Group 8

Harvard Business Review

JULY 28, 2016

For example, from telecommunication companies to fintech entrepreneurs, African banking fees and commissions are under tremendous presure. Most still put marketing managers in nice cars to look for clients. In most banks, inexperienced young managers are asked to handle digital products. Innovate ferociously.

Banking 8

Banking Industry Disintermediation Offshoring 8

Harvard Business Review

OCTOBER 10, 2014

They must manage to both craft the new world with smart strategy, often in the wake of disruption, and cause the organization to embrace the required change. Today, managers add value by brokering with people, not by presiding over empires.”. In this gap between ordered worlds almost anything may happen.”. Lawrence A. billion to $11.7

Leadership 8

Leadership Telecommunications Education Consensus 8

Harvard Business Review

JUNE 12, 2017

CenturyLink is one of the largest telecommunications providers in the United States, serving both small and large businesses nationwide. In the small pilot CenturyLink ran, Angie could understand 99% of the emails she received; the 1% that she couldn’t understand were sent to her manager. Putting Data to Work.

Marketing 8

Marketing Tools Follow-up Telecommunications 8

Harvard Business Review

APRIL 6, 2016

This is the virtual network operator (VNO) model used by the telecommunications sector. Two companies transfer selected similar assets into a joint venture in order to support the orderly management of capacity in their industry and reduce the risk of prices spiraling downward. Distributed power generation is a well-known example.

Co-Opetition 8

Co-Opetition Operations Cost Technology 8

Harvard Business Review

MAY 16, 2011

But most true collaborations cannot be controlled with fixed terms that are defined in advance — they must be managed through relational contracts that allow you to respond flexibly to new information. They tend to play vendors off against each other and shy away from partnerships that require some sharing of power.

Software 15

Software Licensing Long-term Telecommunications 15

Harvard Business Review

APRIL 12, 2013

There''s a question all top managers should ask: How can I make my sales force, which is one of the biggest and most important investments my company makes, perform more effectively?". Managing a sales force requires many difficult decisions. Improving sales force management is a huge opportunity. Sales forces are expensive.

Short-term 8

Short-term Telecommunications Advertising Long-term 8

Harvard Business Review

JULY 12, 2013

In 1973, Peter Drucker stated in his book Management: Tasks, Responsibilities, Practices, "Management is not culture-free, that is, part of the world of nature. What if our approach to leadership was to evolve into Drucker''s vision of "socially accountable and culturally embedded" management? It is a social function.

CIO 9

CIO Leadership Drucker Telecommunications 9

Harvard Business Review

DECEMBER 31, 2015

The CEO sitting across from me is explaining how he and the other executives of a telecommunications firm were caught off guard by a new technology that disrupted the firm’s business. Two senior management professors I’ve encountered at academic conferences over the years exemplify opposite ends of the spectrum.

Agility 8

Agility Learning-by-Doing Executive Coaching Telecommunications 8

Harvard Business Review

AUGUST 9, 2013

To date, the trend has been associated with fairly standard products, such as customer relationship management software, web servers, or SQL databases, but the theory of the innovator''s dilemma suggests that it will most likely move up the stack in the future. IT management Information & technology Technology' It''s C-Suite Problem.

Technology 8

Technology CIO Agility Software 8

Harvard Business Review

JULY 22, 2015

Skill development is clearly a major priority for companies and managers these days. That is why live business projects can be powerful vehicles for learning, especially when they aim for dramatic outcomes on a tight timeframe. Consider, for instance, the talent development program at Ascom, a global telecommunications company.

Project 8

Project Parcell How To Short-term 8

Harvard Business Review

NOVEMBER 22, 2010

Harvard Business Review Cart My Account Downloads Explore Today on HBR Blogs Magazine Books Authors Store Harvard Business School Topics Change Management Competition Innovation Leadership Strategy Skills Emotional Intelligence Managing Yourself Measuring Business Performance Project Management Strategy Execution Industries Finance & Insurance (..)

NGO 14

NGO Chemicals Guidelines Telecommunications 14

Harvard Business Review

OCTOBER 30, 2014

But the real power of the partnership comes from their ability to bring the best of each of their departments—as well as pricing, operations, and other groups—to bear in exploiting those micromarket opportunities. One important way to focus the effort is by managing the sales pipeline together. “It Build a joint local strategy.

Marketing 11

Marketing Guidelines B2C Analysis 11