N2Growth Blog

SEPTEMBER 29, 2010

They are able to play the role of ambassador, emissary, influencer, coach, facilitator, expediter, lobbyist, buffer/shield, crisis manager, negotiator, publicist, strategist, tactician, mentor, consultant, counselor, collaborative thinker and in some cases partner, based upon what the client needs. As you say, it is not about the coach.

Blog 385

Blog Mentor Advice Brand 385

Strategy Driven

OCTOBER 11, 2013

Business shift from the retail dealer customer service mentality of Firestone shifted to a high-production tire operation. Current management of both companies were ill-advised on handling the crises. K-Mart closed 617 of its under-performing department stores and filed for Chapter 11 bankruptcy reorganization in 2002.

Crisis 58

Crisis Crisis Management Retail Budgeting 58

Strategy Driven

NOVEMBER 2, 2015

Based on thousands of years of practice, mindfulness techniques enable people to manage their attention, improve their awareness, and sharpen their focus and clarity. And while action addiction is a natural outcome of the modern work environment, it doesn’t need to be a perpetual obstacle to success. Then return to your work.

Productivity 50

Productivity Products Strategy Covey 50

Harvard Business Review

OCTOBER 31, 2012

If we're to actually get better at innovation, we need to understand the operating conditions that lead to it and move past the bigotry and biases. To do so, let's look at two distinguished firms side by side to see how innovation is entirely independent of size and more a function of different operating rules.

Operations 16

Operations Innovation Industry CEO 16

Harvard Business Review

NOVEMBER 19, 2015

” Only few firms manage to be ambidextrous—most struggle to maintain a healthy balance between exploration and exploitation. And managers focused on immediate total shareholder returns may be delighted with high performance. Some firms manage to maintain this dual discipline as they grow. Five steps can help: 1.

Company 8

Company Succession Maturity Long-term 8

Ask Atma

MAY 20, 2012

So the designer teaches everyone about UX/AI, the coders teach about their development methodology, the project managers teach about agile protocols, and the sales people describe what it is like in the field. Emotional control – successful anger and/or frustration management. Curiosity – inclination to learn.

Team 52

Team How To Knowledge Management Self-aware 52

Strategy Driven

FEBRUARY 4, 2011

Tactics deemed as ’standard operating procedure’ for some companies were exposed and ridiculed by others. By maintaining an awareness of further changing environments, there are further opportunities to be successful, ethical and move ahead of the competition. Formerly sainted icons went down in disgrace.

Ethics 59

Ethics Cost Crisis Learning-by-Doing 59

Strategy Driven

MARCH 11, 2011

The Enron scandals of 2001 and 2002 focused only upon cooked books audit committees and deal making. It was very ‘old school’ (a management style that was 40 years obsolete), though it pretended to be ‘new school.’ It charged too much money and got away with it (because mid-managers but brand names of firms).

Strategic Planning 57

Strategic Planning Committee Golden Handcuff Media 57

Harvard Business Review

SEPTEMBER 8, 2014

The 2002 movie Minority Report told the story of a future in which law enforcement could tell who would commit crimes in the future. It’s now done by economists, data engineers, IT operatives, and anyone who has access to the data. Human resources Information & technology Talent management' Learn from Your Analytics Failures.

Succession 9

Succession Human Resources Information Technology Software 9

Harvard Business Review

AUGUST 17, 2015

But the rules and expectations are different when you’re managing a freelancer who isn’t fully employed by your company. Many managers assume that they don’t need to tend to freelancers as much as they do regular employees—and there’s some truth to that, says Dan Pink, author of Free Agent Nation and Drive.

Management 8

Management Tips Performance Review Project 8

Harvard Business Review

JANUARY 20, 2012

When Palmisano took over in early 2002, IBM had four main businesses each organized on a global basis: hardware, software, services (such as back-office outsourcing), and personal computers (PCs). In a near-miraculous feat of management, those consultants were partnered with technologists and successfully integrated into the company.

Software 15

Software Outsourcing Committee Consultative 15

Harvard Business Review

AUGUST 5, 2011

In 2002 Norman Bodek , "the godfather of Lean ," came to Technicolor's Michigan facility to teach its leaders about how to implement a front-line suggestion process. Managers spent a great deal of time on the plant floor watching Norman draw suggestions from the employees while asking questions about the jobs that they were performing.

Process 14

Process How To Attrition Operations 14

Harvard Business Review

AUGUST 10, 2012

It has been our responsibility to lead the consortium of IT partners involved in designing, building, and operating the massive, mission critical IT infrastructure and solutions that support the Games. Our success depends on our strengths in partnering and building on prior work. A few facts might hint at the scale of this challenge.

Committee 14

Committee Project Audience Information Technology 14

Harvard Business Review

JUNE 14, 2012

After Tuesday, when News management told 60% of its editorial staffers, including several old friends of mine, that they were being fired , I think I can finally and conclusively forget about that little dream. And even if they'd succeeded, their news operations would be endangered anyway. In the U.S.,

Disruptive Innovation 14

Disruptive Innovation Advertising Business Model Operations 14

Harvard Business Review

JANUARY 18, 2012

When Palmisano retired this month, the media chronicled his success by focusing on IBM's 21% annual growth in earnings per share and its increase in market capitalization to $218 billion. The real story behind IBM's success is the course Palmisano set for 21st century global enterprises. They listen as well as they speak.

Globalization 15

Globalization Golden Parachute Short-term Long-term 15

Harvard Business Review

APRIL 30, 2013

Between 2002 and 2012, the shareholder return of the average airline company rose an uninspiring 5.6% Of the worst-performing industries between 1992 and 2002, almost 60% percent wound up in the top half in the most recent 10-year period. Second, top-quartile companies operate more profitably than other companies.

TSR 8

TSR Industry Company Airlines 8

Harvard Business Review

SEPTEMBER 28, 2012

About 7 percent of the population wore eyeglasses in 2002, while whopping 65 percent of those in need did not have them. By using another innovation management best practice, they analyzed their system and found that the opticians themselves were the most expensive piece. For more than half of India's citizens, seeing was a problem.

Constraint 15

Constraint Marketing Travel Innovation 15

Harvard Business Review

JANUARY 7, 2014

During the decade he headed the company (1992 – 2002), Tyco grew from a small New Hampshire conglomerate into a global giant operating in more than 100 countries with 250,000 employees and $40 billion in annual revenue. The board’s audit committee did not keep minutes at all until the problems began at Tyco in 2002.

Golden Parachute 8

Golden Parachute Committee Ethics Policies 8

Harvard Business Review

NOVEMBER 22, 2010

From there, they set an order of battle, an operations plan, and timetable with responsibilities delineated. If I had to identify three skills essential to military success they would be team-building , communication , and delegation of responsibility. When I arrived at the PHC in 2002, it was in financial distress.

Health Care 13

Health Care Delegation PR Operations 13

Harvard Business Review

MARCH 2, 2012

As global companies focus their strategies on developed and emerging markets, they require substantial cadres of leaders capable of operating effectively anywhere in the world. economy, expands America's global trade, and attracts foreign companies to base operations in the U.S. to take advantage of America's talented leaders.

Competitive Advantage 13

Competitive Advantage Globalization Development Intellectual Capital 13

Harvard Business Review

JANUARY 9, 2014

Companies have long developed and managed their sales people differently from other employees, placing great emphasis on individual performance. From 2002 to 2012, the impact of individuals’ task performance on unit profitability companywide decreased, on average, from 78% to 51%.

Team 9

Team Metrics Compliance Attrition 9

Harvard Business Review

AUGUST 6, 2014

And then we found Alibaba — and it found us — and that connection led to the partnership that ultimately proved to be remarkably successful. This success was built on what we learned from our prior efforts, as well as a resolve to take new risks to do what was necessary to succeed. search engine company Inktomi in 2002.

Chief Financial Officer 9

Chief Financial Officer Operations Learning-by-Doing IPO 9

Harvard Business Review

SEPTEMBER 12, 2012

Norway has had a quota since 2002, and women now make up more than 40% of board members. Prime Minister David Cameron has made gender balance in the boardroom a personal mission, using the bully pulpit of office to push for a voluntary code of conduct for executive search firms and succession planning within companies. since 2010.

Diversity 15

Diversity McKinsey Incentives Proposal 15

Harvard Business Review

AUGUST 27, 2014

Sara Rynes, Amy Colbert, & Kenneth Brown conducted a study in 2002 to determine whether the beliefs of HR professionals were consistent with established research findings on the effectiveness of various HR practices. And yet that’s how many companies operate. So what are the most effective screening measures?

Human Resources 11

Human Resources Tools Analysis Bottom-up 11

Harvard Business Review

OCTOBER 20, 2011

You can't sit around being fearful; you must act, like Herb Kelleher, who insisted on cutting costs and running lean operations in good times, so that they would be prepared for the next storm, imagined or real. How do you lead successfully in an uncertain, disruptive, even chaotic world? Empirical Creativity. You must also create.

Skills 15

Skills Leadership Airlines Long-term 15

Harvard Business Review

OCTOBER 15, 2014

What makes such a transformation successful? From our analysis of a number of core shifts and conversations with the CEOs who have undertaken them, we have drawn five keys to success: 1. Even more important, it takes management time to align all teams, including those of the acquired businesses, to the transformation initiative.

Company 9

Company Chemicals Short-term How To 9

Harvard Business Review

AUGUST 10, 2012

While on the surface revenues remained strong, its rapport with customers and physicians was rapidly eroding, and its reputation was being bludgeoned by lawsuits and a national backlash against health maintenance organizations and managed care (which Aetna had championed). Its operating income recovered from a $300 million loss to a $1.7

Health Care 14

Health Care Restructuring Resistance Long-term 14

Harvard Business Review

JANUARY 14, 2015

But the truth is that, for the most part, they redefine minimum requirements for operating in a given industry — not advantages. These investments included Nordstrom.com and a perpetual inventory system that allowed Nordstrom to offer a consistent multi-channel experience by 2002. What successful companies are doing right.

Strategy 8

Strategy Competitive Advantage Business Model Technology 8

Harvard Business Review

MAY 10, 2016

This idea has led to regulation such as the Sarbanes-Oxley Act (2002), as well as requirements by the NYSE and NASDAQ that boards have a majority of independent directors and that members on the audit committee have financial expertise. But is this a realistic expectation for directors?

Company 8

Company Committee CEO Chemicals 8

Harvard Business Review

AUGUST 12, 2013

Everybody has been piling on to hedge fund manager Bill Ackman lately. That''s what activist hedge fund managers like Ackman do. Occasionally they get much more involved, as with Eddie Lampert''s seemingly permanent ( and not exactly successful ) takeover of Sears and Kmart. I''m not joining in. But he''s doing God''s work.

Hedge 8

Hedge Short-term Long-term Finance 8

Harvard Business Review

MARCH 31, 2016

The success of platform businesses like Alibaba, Airbnb, and Uber is so remarkable that discussion about them often misses just how hard they are to build. For every successful platform, there are many more that struggle or simply don’t make it. Steve Jobs failed miserably at managing openness at Apple in the 1980s.

Participative 8

Participative Software Market Penetration Marketing 8

Harvard Business Review

AUGUST 10, 2016

On August 1 Uber announced that it is selling its Chinese brand and operations to Didi Chuxing for $1 billion, its annual burn rate in that market, in exchange for a 20% stake in the local competitor. Riding network economies to success requires not only getting big fast but also sustaining that size advantage over time.

Network Economy 8

Network Economy Globalization Discount Constraint 8

Harvard Business Review

SEPTEMBER 28, 2017

Through my leadership development work with the United Nations (UN), I’ve been privileged to work with professionals who operate in some of the world’s most challenging contexts. Their missions’ success rests on their ability to stay resilient and perform effectively in adverse circumstances. David Kopans.

Stress 12

Stress Learning-by-Doing Report Project 12

Harvard Business Review

OCTOBER 8, 2012

The prevailing feeling is that "we're in the same boat together": success will reflect well on everyone, whereas failure could hurt people's careers. So people initially operate in a positive atmosphere of " swift trust." area during the sniper attacks in 2002. This brings us to the next point.

How To 8

How To Environment Storytelling Bond 8

Harvard Business Review

OCTOBER 11, 2011

Since 2010, we've been conducting an ongoing survey of managers' attitudes about the strategies of their organizations ( click here to take the not-for-profit version of the profiler). We've seen similar kinds of focus in other successful not-for-profits. Why the disparity?

Crisis 13

Crisis Mayo Strategy Short-term 13

Harvard Business Review

JANUARY 15, 2018

The preparations, produced by small teams or individual cooks, are progressively assembled, with sous-chefs (akin to middle managers) controlling the quality at every step. Unlike test kitchens of large chains or FMCG products, the team would work in R&D during the winter and then resume restaurant operations during the summer.

Innovation 8

Innovation Project Creativity Open-book 8

Harvard Business Review

OCTOBER 10, 2018

After breaking even in 2002, net profits continued to rise, to 3.8 Capitec gets many things right in terms of its strategy, including its market positioning, internal operations, and organizational culture. Yet Capitec’s management was thinking ahead. It has now become the largest bank in the country.

Banking 8

Banking Industry Bottom-up Resistance 8