Rich Gee Group

DECEMBER 11, 2010

Operational - Know how the organization works inside and out. Sit at home and map out your operational chain from start to finish. What are the market forces at work – are they playing fair or are they slowly (and possibly illegally) undermining your position. Know this area cold. Where are the dependencies?

CEO 236

CEO Development Licensing Motivation 236

Strategy Driven

MARCH 20, 2021

If you’ve been in the market for new business insight technology, such as a financial services analytics solution, the benefits of these are obvious. But you must also remember that any new technology you onboard will bring change to your bank’s operations—some of which isn’t welcome just yet.

Technology 70

Technology Chief Financial Officer Banking Chief Technology Officer 70

Tanveer Naseer

NOVEMBER 28, 2017

Eagle Hill reports that replacing a mid-level employee – including hiring and training costs, in addition to lost revenue and lost productivity – can add up to 150% of that employee’s salary. an operational strategy consultancy in the San Francisco Bay Area. And it’s costing companies a pretty penny to replace workers.

Charan 257

Charan Attrition Morale Survey 257

N2Growth Blog

AUGUST 22, 2010

The harsh reality is that great numbers of leaders continue to operate in a vacuum by sequestering themselves away in the corner office and attempting to lead from afar. So the real question is this…how does a CEO get to the point of being so disconnected from operations that he or she just doesn’t have a clue?

Blog 417

Blog Gordon CEO Consultative 417

Terry Starbucker

DECEMBER 2, 2010

And I think anybody who’s occupied this office has to remember that success is determined by an intersection in policy and politics and that you can’t be neglecting of marketing and P.R. This is an important point for all business leaders, but in my experience, I believe marketers are particularly prone to what I call “smart syndrome.”

Influence 275

Influence Blog Politics Learning-by-Doing 275

Harvard Business Review

JUNE 8, 2018

The market caps of just four companies, Apple, Alphabet, Amazon, and Microsoft, now exceed $3 trillion. Their combined assets of $944 billion are an order of magnitude lower than the combined assets of $7,700 billion of the largest 3,177 companies in 1986, when the aggregate market capitalization reached $3 trillion for the first time.

Report 8

Report GAAP Net Present Value CFO 8

Harvard Business Review

JULY 25, 2016

What receives far less attention is that, more and more in our increasingly complex, volatile, and fully-globalized business world, the effectiveness of such action depends on a powerful partnership between the Chief Financial Officer (CFO) and the General Counsel (GC).

CFO 8

CFO Chief Financial Officer Compliance Due Diligence 8

N2Growth Blog

FEBRUARY 8, 2019

Missing the turn or making it too late can cause a company to stagnate or implode or can spell the death of the idea; or worse, the idea becomes someone else’s to bring to market without you. Maybe your CFO is a family friend. And, you operate in a fishbowl. Everyone reports to you and looks to you for answers.

Delegation 243

Delegation Maturity CEO Execution 243

CO2

SEPTEMBER 6, 2018

Org charts can be arranged by function, process, product, market, customer, geographic, matrix, or a combination approach. With a capable replacement on hand, managers can also be more candid with reports because they do not feel held hostage by employees who are marginally performing.

Leadership Styles 87

Leadership Styles COO Learning-by-Doing Planning 87

CO2

SEPTEMBER 6, 2018

Org charts can be arranged by function, process, product, market, customer, geographic, matrix, or a combination approach. With a capable replacement on hand, managers can also be more candid with reports because they do not feel held hostage by employees who are marginally performing.

Leadership Styles 78

Leadership Styles COO Learning-by-Doing Planning 78

Miles Anthony Smith

MAY 2, 2018

But even if you don’t have a team of direct reports, we are all leaders who come from different walks of life with varied experiences that shape our core values. Unlike a business, your personal brand doesn't have hours of operation, it simply is 24/7/365. Your personal brand is the mark you leave on the world. ​ ​1.

Brand 68

Brand Examples Career Godin 68

Marshall Goldsmith

FEBRUARY 8, 2018

US News and World Report – One of America’s 25 Best Leaders. Deepa Prahalad – Focused on design and emerging markets. US News and World Report #1 Best Hospital in the United States – Fortune ‘100 Best Companies to Work For,’ 14 consecutive years. a holding company that operates seven distinct business.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

Harvard Business Review

MARCH 6, 2013

CMOs and CFOs don't always see eye-to-eye. An article published in CFO.com indicates that in one study, more CMOs report sharing marketing information with their CFOs than CFOs reported receiving. As a result, we partnered in developing the marketing dashboard and figuring out how to measure marketing.

CFO 8

CFO Advertising Finance Marketing 8

Harvard Business Review

JULY 29, 2014

In the July/August issue of HBR , Ram Charan argues that the Chief Human Resources Officer (CHRO) role should be eliminated, with HR responsibilities funneled in two separate directions — administration , led by traditional HR-types, reporting to the CFO; and talent strategy , led by high-potential line managers, reporting to the corner office.

CFO 10

CFO Charan Intangible Assets Human Resources 10

Strategy Driven

JANUARY 28, 2011

Dirty Little Secrets offers dozens of examples to clarify precisely how buying decisions can be facilitated through the right kind of questions, including an in-depth case study of a marketing manager who recognizes the need for a better website and wants to bring in an external design team. The result?

Servant Leader 50

Servant Leader Newsletter Resources CFO 50

Harvard Business Review

MAY 31, 2017

Before 1999 “performance” had a simple, unidimensional definition for health care leaders and their boards: It was shorthand for the CFO’s financial report, summarizing operating margins. “Numbers that numb” has become an all-too-common description for performance reports in many organizations.

Health Care 11

Health Care Chief Financial Officer Comparison Quality 11

Harvard Business Review

JANUARY 16, 2013

Also, Consumer Reports issued a "does not recommend" on the iPhone 4 (in 2010). In 2004, Apple's CFO, Fred Anderson, left the company. There are other markets waiting to be disrupted, for sure. Bad product reviews: One word: Ping. No iPad mini at all. His wife, the VP of HR at Apple, also left. Apple's is 13. Television.

Marketing 10

Marketing Stage-Gate Advertising Price 10

Harvard Business Review

MAY 3, 2017

That the CHRO role, although at first it may look career limiting, can have more impact than any other position reporting to the CEO? Rick Jensen, who left a big job in marketing to become SVP, Chief Talent Officer at Intuit, recalled a lesson he learned in marketing: “Fall in love with the problem.”

Quinn 12

Quinn Execution CFO Forrester 12

Harvard Business Review

MARCH 7, 2017

The dispatch included disturbing and potentially illegal managerial activities, such as Fowler’s boss telling her she could be fired for reporting the behaviors. But with the departures of a number of high-level HR leaders in late 2016, head of operations Ryan Graves largely took on the head HR role in addition to his other duties.

Compliance 10

Compliance Hedge Human Capital Finance 10

Harvard Business Review

JULY 17, 2017

Eastman Kodak is the textbook case for failing to prioritize an innovation agenda; business schools around the world study the ramifications of the company’s ill-fated decision to ignore the digital photography market until it was too late. Some industries, like photography and media, were impacted earlier.

Industry 11

Industry Short-term Planning Long-term 11

Harvard Business Review

AUGUST 5, 2016

They had framing conversations with the CEO and CFO early on to discuss any financial or operational challenges. Well over half the respondents reported that three or more corporate functions were “key decision makers.” Get early buy-in. ” Find the right locations for the business.

Energy 8

Energy Industry Finance CFO 8

Harvard Business Review

OCTOBER 18, 2018

It had been a long day at the company’s Birmingham, England, headquarters, and in the early evening the two were going over the evaluations of each of Lance’s direct reports. Lance was struck by what he saw in CFO Damon Ewen’s file. His CFO and his sales chief had been at loggerheads for a while. Lance sighed.

Case Study 12

Case Study Team CFO Merchandising 12

Harvard Business Review

NOVEMBER 17, 2015

operations in favor of financial performance. Meanwhile, Dr. Piech was obsessed with achieving dominant global market share, which included a larger presence in the U.S. Hayward’s leadership had contributed to BP underplaying safety its U.S.

CFO 8

CFO Crisis Mass Marketing IPO 8

Harvard Business Review

MAY 8, 2014

Operational meltdowns can devour a midsized company’s cash. Large companies rarely face this growth killer since most of them maintain deep cash reserves, have access to the financial markets, and possess the financial discipline to react long before a crash. economy (especially the real estate market) fell off the end of the table.

Crisis 8

Crisis CFO GAAP Banking 8

Harvard Business Review

SEPTEMBER 11, 2017

Along the way, I’ve talked to hundreds of founders, sales and marketing leaders, customer success VPs, and front-line reps about how to build a customer-first SaaS organization. Your #1 focus at this stage is product-market fit. For support, add metrics like issue categorization and response/resolution time to your reporting.

Metrics 14

Metrics Engineering Efficiency Learning-by-Doing 14

Harvard Business Review

AUGUST 30, 2012

A few years ago, the chief operating officer launched a customer quality initiative to improve six core processes and assigned executives to "own" each process. Some point to politics in the C-Suite, especially to competition between the COO and CFO. Finally, they liked to report rosy numbers. How can you break this cycle?

Company 8

Company COO CFO Insurance 8

Harvard Business Review

JUNE 16, 2015

And as an HBS white paper points out, even some of today’s most mainstream executives — from the CTO to even the CFO — were once just new positions created to deal with “significant opportunities and risks emerging from technological or social disruptions.” The Future of Operations. Insight Center.

Constraint 8

Constraint Supply Chain Resources Operations 8

Harvard Business Review

AUGUST 4, 2015

A new Conference Board study, as CFO magazine reported , reveals some startling growth in greener products at a dozen big companies like Kimberly-Clark, Dow, GE, Siemens, Toshiba, and more. But by and large, for years, Walmart has taken, in my view, a mainly operational, cost-reducing, brand-fitting approach to sustainability.

Productivity 8

Productivity Products Chemicals Retail 8

Harvard Business Review

MAY 30, 2016

Many firms operating brick and mortar stores are in trouble. As the CFO of Macy’s put it recently, “ “We’re frankly scratching our heads.” And in the years that followed, conventional retailers’ confidence in the future increased as Census continued to report puny online sales.

Retail 8

Retail Real Estate B2B CFO 8

Harvard Business Review

DECEMBER 8, 2016

Listening, Derek Melis, his friend and CFO, was relieved. And although senior managers’ remuneration was tied to Contect’s overall sales and operating profits, the head office had relatively little control over the 30,000 projects the company had underway at any given time. Now Vera was getting worked up.

Case Study 8

Case Study Decentralization CFO Construction 8

Harvard Business Review

JUNE 22, 2012

He did not frame it as an HR issue, and repeatedly spoke about both the market side of the equation (the majority of Nestle's customers) as well as the talent side of the equation. At the corporate level, the group CFO is a woman. Women head two of Nestle's five global Strategic Business Units. Is Bulcke happy with the progress made?

Leadership Pipeline 11

Leadership Pipeline CFO Committee Globalization 11

Harvard Business Review

SEPTEMBER 22, 2011

Pep Boys, a US auto parts store chain, reports in its proxy statement that customer metrics are now an important part of its executive compensation system. In most larger companies, you'll need to generate roughly 200+ responses per operating unit per period. Your CFO and finance team can take a leadership role here.

Incentives 10

Incentives Sample Customer Loyalty Metrics 10

Harvard Business Review

JANUARY 30, 2013

In March 2000, Barron's reported that 51 Internet companies were burning cash so fast that they'd be broke by the end of the end of the year. In fact, Amazon was only operating at such a high burn rate because it could. That opportunistic approach to financial markets has defined Amazon since it went public in 1997.

Training 9

Training Bond Christensen Long-term 9

Harvard Business Review

APRIL 14, 2011

There were about 10 people involved — the CEO and his direct reports — and we met for two days offsite, in a hotel, so we wouldn't be distracted. A problem in marketing might be assigned to the head of operations. I wrote that in a journal entry about seven years ago. A strategy offsite. I had prepared meticulously.

CFO 15

CFO CEO Hotels Strategy 15

Harvard Business Review

DECEMBER 11, 2018

If you or I were the CFO of a manufacturing company, and we were in a board meeting, and the board asked, “What is your manufacture and capacity utilization?” People continue to report that work is complex, and they really don’t know what they’re supposed to do, and they don’t know what their peers are doing.

Content 8

Content Crisis Apparel Learning-by-Doing 8

Harvard Business Review

JANUARY 7, 2011

Air Products, for example, tripled corporate productivity (hard profit-and-loss benefits) from 2003 to 2006, and boosted operating return on net assets from 9.5% When tradeoffs had to be made, solid departmental reporting relationships trumped dotted process relationships. And they succeeded wildly. from 2004 to 2007.

Process 15

Process Champy Competitive Advantage Hammer 15

Harvard Business Review

JANUARY 14, 2015

I call this phenomenon “executive brownout” and the details of El-Erian’s departure (not to mention more recent reporting on the conduct of his co-CIO Bill Gross, who has also since resigned) only confirmed my opinion that he was very likely suffering from it. Ten years later, he was the global CFO of his firm.

CIO 8

CIO CFO Crisis Execution 8