N2Growth Blog

NOVEMBER 29, 2010

They must be relevant, meaningful, in alignment with cultural values, and tied to the right set of metrics. In addition, all employees have a set of goals based on their employee category and are able to earn individualized merit bonuses based on their goal achievement (once a company threshold is surpassed).

Blog 318

Blog Metrics Brand CEO 318

N2Growth Blog

JULY 6, 2010

The basic flaw in most arguments in support of CEO term limits stems from a belief that tenure is somehow a very relevant metric, and that there is some mystical optimum time to serve. And what if a company finds or is built by just that person…and loses them to a term limit?

CEO 287

CEO Blog Long-term Short-term 287

The Horizons Tracker

JANUARY 30, 2020

Corporate financing should be of a form and duration that allows companies to fund more engaged and long-term investment in their purposes. Measurement should recognize impacts and investment by companies in their workers, societies and natural assets both within and outside the firm. Some of these have considerably more merit than others.

Kaplan 76

Kaplan Report Metrics Loyalty 76

N2Growth Blog

JANUARY 11, 2024

This is not a superficial exercise; it entails a deep dive into the company ethos, operational nuances, and strategic goals. Instead, the focus has increasingly leaned toward a blend of hard skills, strategic thinking, emotional intelligence, and the ability to inspire and lead teams toward shared goals.

Long-term 235

Long-term Due Diligence Quality Leadership Styles 235

N2Growth Blog

JANUARY 16, 2011

While a brand without exposure is not much of a brand, I consistently find that brand exposure is an aspect of brand management that is all too often overlooked as a success metric. Please keep in mind that the personal brands of business people are not immune to the phenomenon mentioned above.

Brand 318

Brand Brand Management Blog Media 318

N2Growth Blog

DECEMBER 21, 2010

Did the attainment of your 2010 goals lead you closer to success or significance? My goal is to simply help them leverage their success into becoming significant individuals over the course of our dealings. The politician in pursuit of his/her goal will live in infamy or insignificance. Best Neil Ron Inspiring post!

Blog 386

Blog Succession Influence Brand 386

N2Growth Blog

MARCH 23, 2010

In today’s post I’ll address a key metric that all companies should be focused on – Customer Experience Management (CEM)… Before I go any further let’s get the semantical arguments out of the way…Some will claim that a well conceived CRM initiative includes CEM as a subset. You definitely nailed it.

Blog 272

Blog CRM Management Brand 272

Strategy Driven

DECEMBER 19, 2019

A way of identifying future goals, along with the timeline, they will help you to achieve growth. Identifying exactly what you want to see when you reach your goal, you’ll be able to use the results to showcase their measurability. During the process, you need to make sure that you’re not setting goals that are out of reach.

Objective 13

Objective SWOT Benchmarking Analysis 13

N2Growth Blog

AUGUST 12, 2010

You deserve input – but that done not mean that 100% agreement is the goal. Consensus isn’t the goal. I particularly liked: "Consensus isn't the goal. ” Great post Mike – it is obvious you have spent a lot of time thing about and work with top teams! Good input is. Good input is."

Consensus 325

Consensus Team Building Blog Team 325

Harvard Business Review

OCTOBER 10, 2017

Every step of the process was measured, and real-time metrics were easily accessible. military says, volatility, uncertainty, complexity, and ambiguity , where technology and strategy changes rapidly. Three finance professors once asked more than 400 executives what they would do if their quarterly earnings targets were at risk.

Organization 12

Organization Tactics Call Center Metrics 12

Harvard Business Review

OCTOBER 3, 2014

One of the reasons analytics is working for the companies in this select group is because they tend to deploy analytics technologies and expertise across the breadth of the enterprise. Identify the right metrics that “move the needle.” Execution Information & technology Leadership' Establish a center of gravity for analytics.

Root Cause Analysis 8

Root Cause Analysis Metrics Analysis Information Technology 8

Harvard Business Review

MARCH 8, 2011

I would recommend a few corporate household remedies: Refocus on the goal. Strategy only works if the primary goal is clear to everyone. Think about where your mistake has taken you, refocus on the true goal, and then re-chart a path towards achieving it. Gather more information and improve your metrics.

Strategy 14

Strategy Metrics Restructuring Finance 14

Harvard Business Review

JANUARY 19, 2018

What are job goals and key success metrics? It’s best to identify these along with your manager, but if that’s not happening then write down what you understand the goals and key performance indicators to be. Understand what you’re evaluated on. What does success look like in your position? Monique Valcour.

Career 15

Career Development Company Supply Chain 15

Harvard Business Review

JULY 11, 2017

Doing digital M&A right means upending the way most companies approach financing, due diligence, and merger integration. Let’s start with financing the deal. Sponsored by DXC Technology. Meanwhile, because digital targets tend to be expensive, acquirers are limited in their ability to use stock to finance a deal.

Due Diligence 8

Due Diligence Company Learning Curve Finance 8

Harvard Business Review

OCTOBER 3, 2014

One of the reasons analytics is working for the companies in this select group is because they tend to deploy analytics technologies and expertise across the breadth of the enterprise. Identify the right metrics that “move the needle.” But the survey also found that only 33% of businesses in the U.S.

Root Cause Analysis 8

Root Cause Analysis Metrics Analysis Retail 8

N2Growth Blog

NOVEMBER 23, 2010

Case in point is Wal-Mart CEO, Lee Scott, who is so concerned with diversity mandates that Wal-Mart officers are held financially accountable by tying officer incentive bonuses to achieving diversity goals. Interesting points about the metrics involved – good feedback for women leaderhsip bloggers. Personally, I am not affronted.

Diversity 292

Diversity Blog Leadership Learning-by-Doing 292

Harvard Business Review

DECEMBER 7, 2017

These two trends may seem separate—or, some people believe, incompatible—but together I believe they have the power to improve finance’s role in the world. In both cases, social and environmental metrics matter for the business’s financial success. Index funds can be a force for sustainable capitalism.

Supply Chain 8

Supply Chain Asset Management Chemicals Long-term 8

Harvard Business Review

JANUARY 18, 2016

Implications for city leaders: Leaders should loosen restrictions so that private finance can invest in improvements to physical infrastructure, to better use what already exists. Elites can be distracted by cool technology and tourist-friendly innovations, but that’s not the whole story. Segment 3: Emerging Economy, New City.

Real Estate 8

Real Estate Entrepreneur Finance Innovation 8

Harvard Business Review

OCTOBER 16, 2013

Even in these times of feverish attention to performance metrics, it’s not always clear what the boss wants or expects. I am fortunate enough to work with these people all the time across a span of industries and professions: finance, health care, education, energy, technology. How do their jobs help the company meet its goals?

Health Care 13

Health Care Short-term Report Fashion 13

Harvard Business Review

JULY 29, 2014

Those conditions elevated the work of the finance function to the point that, today, the CFO helps to set the course of business, advancing an organization’s growth and improving its competitive position by identifying and resolving key financial constraints. Finance Human resources' That needs to change.

CFO 11

CFO Charan Intangible Assets Human Resources 11

Harvard Business Review

JUNE 14, 2016

The technologies and processes that are transforming companies. We believe energy could be viewed in many organizations as a “ keystone metric ” — i.e., a primary indicator that aligns the whole organization around the pursuit of operational excellence. Set ambitious, science-based goals for energy and carbon.

Energy 8

Energy Company Supply Chain Operations 8

Harvard Business Review

FEBRUARY 23, 2016

Particularly in business schools, various Finance and Accounting professors have argued for including more long-term incentives, and for replacing variable pay packages that largely consist of stock options with a mix of bonds and stocks. On routine tasks where learning is not necessary, highlighting performance goals works great.

Execution 8

Execution Incentives Short-term Long-term 8

Harvard Business Review

MARCH 23, 2012

The goal is simple: put the right people with the right skills in the right work. Each month, managers had been focusing on a new performance metric — first-call resolution, average call-time — so the phone staff was confused as a result. Sprint also discovered that its existing metrics were rewarding the wrong behaviors.

Metrics 12

Metrics Parcell Call Center Productivity 12

Harvard Business Review

OCTOBER 3, 2018

The goal was to get feedback and strengthen the thinking to maximize the potential impact on growth. As another example, the CMO directly challenged her team to identify disruptions that would deliver on the department’s and firm’s goals — to bring a more demand-centric perspective to key business challenges.

CFO 8

CFO CEO Agility Marketing 8

Harvard Business Review

JULY 30, 2014

They don’t know how key decisions are made, and they have great difficulty analyzing why people—or whole parts of the organization—aren’t meeting the business’s performance goals.“. All can be governed under the HR umbrella–just the way finance and accounting or marketing and sales work together.

Charan 10

Charan Human Resources Leadership Pipeline Decentralization 10

Harvard Business Review

OCTOBER 26, 2015

It requires a new set of tools: a more open and flexible mind-set, significant process changes, as well as new technology and infrastructure. Big financial services companies are challenged when it comes to connecting with younger consumers, particularly about personal finance. That’s an enormous mistake. She got the location.

Company 8

Company Hotels Travel Class 8

Harvard Business Review

AUGUST 17, 2017

Yet progress within organizations has been slow – there is still a lack of women and minorities in leadership positions, and certain industries like tech and finance are lacking diversity at all levels. And many diversity programs fail. I chose eleven CEOs: Art Peck (Gap Inc., “It has always required people to do the work.

Diversity 8

Diversity CEO Rogers Leadership Pipeline 8

Harvard Business Review

MAY 5, 2016

They see disrupted incumbents from retail, finance, health care, transportation, professional services, and manufacturing requiring radical restructuring of assets, productivity , and innovation. That process was quickly fixed — and illuminated the pathology of valuing productivity metrics divorced from UX.

Levitt 8

Levitt Disaggregation Kaizen Call Center 8

Harvard Business Review

DECEMBER 21, 2011

Finance puts the systems in place to track the money coming in. Track team-based metrics and recognize salespeople not only for quarterly quota attainment, but also for making lasting contributions, say by working together to pursue business development opportunities with long-term payback. Your R&D group develops a unique new product.

Company 14

Company Market Penetration Long-term Short-term 14

Harvard Business Review

AUGUST 31, 2018

They were employed in midlevel to upper-midlevel management positions in strategy, finance, marketing, legal, operations, and technology functions. Some women wanted to advance to senior leadership roles so they could influence business strategy, lead change, and advance the goals and values of the company.

Management 13

Management Tacit Knowledge Diversity Leadership Pipeline 13

Harvard Business Review

OCTOBER 6, 2011

We have been deploying technology, re-engineering, training, and adopting modern IT-enabled management platforms to help our workers improve their productivity, hence their income. Customers and suppliers: The ultimate goal of our business is not to sell products but to serve customers.

Industry 10

Industry Strategy Supply Chain Long-term 10

Harvard Business Review

APRIL 9, 2015

But while performance goals are always top of mind for managers , many overlook the role of employee work-life balance in driving that performance. 92% feel they’re now better able to prioritize all their responsibilities and goals. Everything looks delicious, but we can’t eat it all (though we might try).

Project 8

Project Participative Goal ROI 8

Harvard Business Review

OCTOBER 17, 2011

On the one hand, new technologies have enabled neuroscience to discover that men and women tend to be wired differently in ways that incline men — can it be? On the other hand, the metrics of 21st century female professional and economic empowerment have become a tide. Men on the job must feel besieged.

Bottom-up 13

Bottom-up Metrics Construction Finance 13

Harvard Business Review

SEPTEMBER 13, 2011

You either achieve your goals or you don't. Manufacturing firms that gauge their success and failure on short-term sales numbers are actually reporting on their capacity to leverage research, technology, manufacturing, marketing, sales, and other functions over time — in the context of the current economy.

Short-term 14

Short-term Pharmaceuticals Long-term Maturity 14

Harvard Business Review

DECEMBER 13, 2012

Its goal was to promote greater sharing of ideas, information, best practice and innovative processes. One winning finance group promoted an Excel macro that helped business units more easily calculate a key performance metric; an HR group from one division "stole" and repurposed the online 360 degree job review process from another.

Incentives 8

Incentives Tools Benchmarking Innovation 8

Harvard Business Review

MAY 28, 2015

There is reason to worry that the reward system in our field, particularly in the publication process, is misaligned with the goals of good science. Citation metrics are widely used in faculty evaluations and routinely come up in tenure reviews. The questions of good for what and good for whom are worth revisiting.

Management 8

Management Retail Construction Ethics 8

HR Digest

NOVEMBER 9, 2023

Criteria for Progression : Outline the factors, such as skills development, experience, or performance metrics, that contribute to an employee moving within the salary band. Emerging Roles and Technologies Stay attuned to emerging roles and technologies within the industry.

System 52

System How To Benchmarking Diversity 52