Strategy Driven

DECEMBER 23, 2013

Customer centricity as a strategy reorients the entire business-operating model around the customer; it means understanding the customer’s point of view and respecting the customer’s interest. Studies have reported increased employee commitment, performance and job satisfaction. Copyright 2007-2013 by StrategyDriven Enterprises, LLC.

Organization 58

Organization Open-book Innovation Technology 58

Strategy Driven

DECEMBER 4, 2013

’ There are two kinds of world view attitudes people project in the world—those who think and act through the lens of abundance, and those who think and act through a lens of scarcity. You are missing clues, haven’t developed a wide network, and operate more like individual contributor than a leader. Blame others for outcomes.

Self-aware 50

Self-aware Emotional Intelligence Construction Competitive Advantage 50

Harvard Business Review

SEPTEMBER 11, 2015

Today, many high-profile companies— Cisco , Google , IBM , Samsung , Siemens , Disney , Volkswagen and Deutsche Bank , to name a few—contain such roving consulting groups to help solve the most critical strategy and operations problems throughout the business. This also forces us to deliver great quality on every project.

Consultative 8

Consultative Team How To McKinsey 8

Harvard Business Review

MAY 23, 2018

We investigated this topic when we studied how Nokia executives dealt with the company’s severe strategic challenges between 2007 and 2013. Recall that Nokia dominated the mobile and smartphone markets in 2007-2008 when Apple launched the iPhone and Google the Android operating system.

Strategy 8

Strategy Analysis Operations CFO 8

Harvard Business Review

SEPTEMBER 13, 2017

Specifically, our analysis found that the net benefits to ranchers ranged from $18 million to $34 million (12% to 23% of revenues) in net present value projected over 10 years. For slaughterhouses and retailers (Brazilian operations), we also projected positive benefits: $20 million to $120 million (0.01% to 0.1% of revenues).

Supply Chain 8

Supply Chain Net Present Value Retail Cost of Capital 8

Harvard Business Review

OCTOBER 30, 2018

Back in 2013, a much-touted survey suggested that by 2020 — just over a year from now — a whopping 40% of the workforce would be so-called contingent workers, a number that would include contractors, temps and the self-employed. The measurements can vary a lot and so can the predictions for how much it’s likely to expand.

Quinn 10

Quinn Entrepreneur IPO Survey 10

Chart Your Course

JUNE 10, 2013

Futren Corporation is a private-club management and operations company with around 200 employees, based in Marietta, Ga. The company manages Indian Hills Country Club and The Georgian Club in Marietta, and acquired Woodland Hills Golf Course in Cartersville in February 2013. Rhoden is a second-generation executive. Community outreach.

Strategy 133

Strategy White Paper Human Resources Case Study 133

Chart Your Course

JUNE 10, 2013

Futren Corporation is a private-club management and operations company with around 200 employees, based in Marietta, Ga. The company manages Indian Hills Country Club and The Georgian Club in Marietta, and acquired Woodland Hills Golf Course in Cartersville in February 2013. Community outreach.

White Paper 100

White Paper Case Study Class Newsletter 100

Harvard Business Review

OCTOBER 18, 2013

All of Banner’s C-suite leaders served on the leadership team for the G&A project. This ensured their commitment to the effort and created support for tough decisions—even when those decisions directly affected their own bailiwicks. Capitalize on success.

Cost 8

Cost Health Care Six Sigma Insourcing 8

Harvard Business Review

FEBRUARY 11, 2016

In this excerpt from their book, Agile Talent , Younger and Smallwood explain how to align your organization with the needs and expectations of a workforce that is increasingly external, project-based, and flexible. Studies of the global agile-talent community vary in their estimates of the size of the population.

Agility 8

Agility Organization Resources Fixed Costs 8

Harvard Business Review

MARCH 11, 2014

Consider Walmart’s significant commitments to energy efficiency and renewables. At one of the company’s sustainability ”milestone meetings” in 2013, one senior exec said the initiatives would “help us keep our stores up and running no matter how bad the weather is or who else might be down.”

CEO 8

CEO ROI Environment Hedge 8

Harvard Business Review

JULY 19, 2016

For many companies, the price tag and the commitment of resources are too high a hurdle. These include improving data-mining operations, helping with training, and making structured, repeatable tasks and processes far more efficient and less costly. And they are , despite the enormous potential they bring to the marketplace.

Company 8

Company Insurance Call Center Bottom-up 8

Harvard Business Review

OCTOBER 21, 2016

This can disrupt a firm’s ability to operate on schedule and budget. Of the respondents, 72% said that climate change presents risks that could significantly impact their operations, revenue, or expenditures. billion in mining projects since 2010. ” Improving risk management. Fostering innovation.

Supply Chain 8

Supply Chain Price Loyalty Efficiency 8

Harvard Business Review

FEBRUARY 6, 2013

Predictions are that 2013 will be even more active as companies that have stockpiled cash look to invest in new growth opportunities. To reduce the risks however, there are two steps that managers can take to make sure their firms are ready for the challenges of integration before committing to an actual deal. And this was a slow year.

Compliance 8

Compliance Resources Consultative Document 8

Harvard Business Review

DECEMBER 6, 2013

Then came ill-advised decisions — like making a flip phone when market research showed that no one wanted flip phones — and an accretion of layers of management that operated by consensus. Hutton’s proposal attracted 40 fans on six continents and soon passed the $25,000 threshold at which the company funds a project.

CTO 8

CTO Apparel Ryan Proposal 8

Harvard Business Review

APRIL 30, 2018

By the end of 2013, nurses reported over 20% of patient handoffs still had missing information. We started working with the management and staff of the perioperative unit in 2014 to develop a more systematic, long-term approach for improving patient handoffs from the operating room (OR) to the post-anesthesia care unit (PACU).

Long-term 8

Long-term Janis Quality Consensus 8

Harvard Business Review

NOVEMBER 25, 2013

Just 36 percent of CMOs, for example, have quantitatively proven the short-term impact of marketing spend, according to the 2013 CMO Survey (and for demonstrating long-term impact, that figure drops to 32 percent). Moreover, the previous year’s survey showed that 63 percent of projects do not use analytics to inform marketing decisions.

CFO 8

CFO Short-term Long-term Benchmarking 8

Strategy Driven

JUNE 7, 2013

It occupied one counter at 2-J’s Hamburgers, an established Austin restaurant, owned and operated by Ralph Moreland. One resulting project was ‘KFC Kalendar,’ an advertising campaign that showcased community events and public service announcements to diverse communities. “Here I stand in my world of dreams.

Franchising 63

Franchising Budgeting Pryor Consultative 63

Harvard Business Review

DECEMBER 12, 2016

Although this can present leadership challenges related to shifting strategy, culture and operations, it certainly isn’t rocket science. Get Institutional Commitment. The board approved, and Erasmus’s next CEO – Ernst Kuipers – drove this forward from 2013. Set Up a Steering Committee and Project Team.

Health Care 8

Health Care Committee Compliance Project 8

Harvard Business Review

JUNE 1, 2016

The company is, of course, a massive enterprise, with $75 billion in revenues, over 60,000 employees, and a dizzying array of products, from the core search business to the android operating system to nascent businesses like autonomous cars. A fierce commitment to research. Yet what the three had in mind was different.

Innovation 8

Innovation Incubator Learning-by-Doing Engineering 8

Harvard Business Review

OCTOBER 3, 2017

The latter was a project I led after returning to Partners in 2011. Though the implementation of the HITECH Act seemed superficially like a technology project, I gradually came to realize that it was much more than that. We reported the results publicly on a project website. This was a $1.2

System 8

System Skills Health Care Constraint 8

Harvard Business Review

MARCH 23, 2016

In the 2013 report of the same population, 82% of workers around the world did not trust their bosses to tell the truth. At several financial services firms , for example, business units whose employees reported speaking up more had significantly better financial and operational results than others.” Boredom seems inevitable.

Company 8

Company McKinsey Survey COO 8

Tanveer Naseer

NOVEMBER 26, 2013

In some ways it’s only natural that we see an increase in discussions on potential challenges for organizations in operating under a multi-generational workforce. 1) Pew Research Center’s Internet and American Life Project Spring Tracking Survey 2013. Available online at: [link] (2) Costanza D.P., Badger J.M.,

P&L 243

P&L Fraser Motivation Organizational Behavior 243

Harvard Business Review

JUNE 10, 2014

Public relations and communications professionals—and the academic programs that train them—find themselves operating in a radically new environment. A few organizations in the PR industry have overtly sold their ability to “create and fix Wikipedia pages” in ways that violate the very spirit and purpose of the Wikipedia project.

PR 8

PR Public Relations Conflict of Interest Ethics 8

Harvard Business Review

DECEMBER 18, 2012

Over one-third of the world's largest companies surveyed by the Carbon Disclosure Project are already seeing the impacts of climate change on their business. It was by no means a hiccup-free year on sustainability issues for Walmart, with deep concerns about corruption in its Mexican operations. Five Questions For 2013.

Supply Chain 10

Supply Chain Constraint P&L Energy 10

Harvard Business Review

SEPTEMBER 19, 2016

economic and security commitment to the Asia-Pacific. Between 1993-2013, the value of U.S. We should run pilots, test performance, and then either build on the experience or end the project. Invitations to visit plants and operations in their districts helped members of Congress to see and hear directly why trade matters.

Supply Chain 8

Supply Chain Politics Policies Globalization 8