Leading Blog

DECEMBER 25, 2016

What should we be doing now to insure we have a future? The Outward Mindset : Seeing Beyond Ourselves by The Arbinger Institute Unknowingly, too many of us operate from an inward mindset—a narrow-minded focus on self-centered goals and objectives. Best Leadership Books of 2013. Related Interest: Best Leadership Books of 2015.

Books 150

Books Leadership Cialdini Govindarajan 150

Marshall Goldsmith

JUNE 28, 2017

Herminia Ibarra – Thinkers 50 #8 Management Thinker 2015-17, #1 Leadership Thinker 2013-15, Professor at London Business School, former professor Harvard, best-selling author of Working Identity: Unconventional Strategies for Reinventing Your Career. Mike Sursock – Head of Operations Group at Baring Private Equity Asia.

Executive Coaching 70

Executive Coaching Human Resources Magazine CEO 70

Harvard Business Review

DECEMBER 14, 2018

Your chosen Porsche is delivered to your house with insurance and maintenance as well as unlimited miles and flips to other models included. Alternatively, the company can operate in stealth mode by targeting customer segments that have been poorly served or ignored by traditional distributors.

Strategy 11

Strategy B2B Insurance Business Model 11

Harvard Business Review

JANUARY 20, 2015

Take Japanese insurer Tokio Marine Holdings. Many customers asked for insurance not on a yearly basis but for very short periods for very specific activities. After all, one of the big reasons that insurers sell long term policies is the high up-front cost of selling. Unbundling Existing Value Propositions. Insight Center.

Business Model 8

Business Model Insurance Technology Audience 8

Harvard Business Review

SEPTEMBER 16, 2016

Failure to accurately quantify the enterprise value of data (EvD) may therefore woefully undervalue the importance of cyber-security investments, as well as the face values typically applied to cyber insurance policies. Between 2013 and 2015 cyber-crime costs quadrupled, with the reported incidence rate growing exponentially.

Intangible Assets 8

Intangible Assets Intellectual Capital Corporate Accountability Activity Based Costing 8

Harvard Business Review

JUNE 18, 2014

Manager, Operations. Manager, Operations. To: Ioana Romana, VP Operations. He’s part of my operations team now, and he hopes to transition to a management position. Date: May 12, 2013 21:37. Regarding your last question: Yes, your medical insurance will remain active. Date: June 6, 2013 20:16.

Case Study 12

Case Study Engineering Commitment Operations 12

Harvard Business Review

MAY 16, 2017

She distilled the notes about her many accomplishments into an overview of the 10 years in her current role: Keep University’s School of Design (eight graduate programs) running flawlessly for Director, other staff, faculty, and students — during routine operations and emergencies. Equally adept at managing people and operations.

COO 14

COO Chief Operating Officer Transportation Real Estate 14

Harvard Business Review

JULY 19, 2016

These include improving data-mining operations, helping with training, and making structured, repeatable tasks and processes far more efficient and less costly. Enter ABIe (shorthand for the Allstate Business Insurance Expert), which my firm helped develop. The cost of simply expanding the call centers was prohibitive.

Company 8

Company Insurance Call Center Bottom-up 8

Harvard Business Review

APRIL 14, 2017

Whether assembling automobiles or insurance policies, only 7% of manufacturing and service companies are using AI to automate production activities. By the time he left Amazon in 2013, his group had grown from 35 to more than 1,000 people who used machine learning to make Amazon more operationally efficient and effective.

Company 13

Company Survey Finance Engineering 13

Harvard Business Review

OCTOBER 17, 2018

In today’s healthcare landscape, physicians need to understand the business of healthcare organization, including concepts such as insurance structure and costs that patients encounter. A second, separate set of necessary skills deals with systems literacy. And several programs stand out as examples of how this can be done.

Training 13

Training Leadership Health Care Education 13

HR Digest

AUGUST 4, 2020

It is also easy to operate, affordable and helps alleviate payroll errors and reduce a considerable amount of hours spent making all kinds of calculations. Since its foundation in 2013, it has claimed a considerable user base and an excessive growth with its comprehensive yet homogenous design.

Tools 98

Tools Management Software Compliance 98

Harvard Business Review

NOVEMBER 12, 2018

Meanwhile, in a survey of 89 institutional investors by Callan , 43% of respondents said they incorporate sustainability factors into their investment decisions — up 21 percentage points from 2013. If you’re in health care, can you improve care quality for the employees in the companies you insure?

Execution 11

Execution Incentives How To Committee 11

Harvard Business Review

OCTOBER 24, 2013

Between October 1 and 17, the federal government ceased all nonessential operations because of a partisan stalemate over Obamacare. noted the irony that because of sequester cuts, NIH funding was reduced for the research that resulted in Yale’s James Rothman sharing in the 2013 Nobel Prize for Medicine. Cuts to 2013 budget: $11.08

Health Care 8

Health Care Budgeting Pharmaceuticals Review 8

Harvard Business Review

JUNE 21, 2017

With regular noncommercial cars, Uber and its drivers avoided commercial insurance, commercial registration, commercial plates, special driver’s licenses, background checks, rigorous commercial vehicle inspections, and countless other expenses. ” Respect for the law barely merits a footnote. But that is not enough.

Licensing 8

Licensing Transportation Document Business Model 8

Harvard Business Review

OCTOBER 30, 2018

That reflects a growing economy that’s offering more full-time employment, but it also shows a generation that may want the same thing as their parents: Steady jobs with a clear advancement track and benefits such as health insurance and paid time off. 2: We’re all going to be giggers.

Quinn 10

Quinn Entrepreneur IPO Survey 10

Harvard Business Review

MARCH 31, 2015

While consumers are rightfully worried that their personal information may be compromised, shareholders and companies’ management have a wider set of concerns, including loss of intellectual property, operational disruption, decreased customer trust, tarnished brand, and loss of investor commitment. The stock price declined 0.3%

Price 8

Price Long-term Banking Short-term 8

Harvard Business Review

APRIL 12, 2016

Industry research, for example, shows that companies spent more than $24 billion on leadership and management training worldwide in 2013, an increase of 15% from 2012. product pricing, operational efficiency, customer service, etc.). Someone else designed an experiment to get a plant operation down to zero accidents.

Leadership Development 8

Leadership Development Development Leadership Supply Chain 8

Harvard Business Review

SEPTEMBER 23, 2016

GE’s talent management people, for example, play a critical role, at both the corporate and business-unit level, in filling key positions, insuring smooth successions, driving company-wide review processes, and building tools that managers can use to direct their own careers. On paper, this approach makes perfect sense.

Talent Management 8

Talent Management Delegation Management Document 8

Harvard Business Review

DECEMBER 13, 2013

billion in 2013 – up about 15% from the year before, according to our 2013 Marijuana Business Factbook. Like any industry, the medical cannabis sector needs everything from lawyers and accountants to human resources professionals, insurance specialists, and consultants. medical marijuana sales hit an estimated $1.5

Industry 11

Industry Retail Banking Brand 11

Harvard Business Review

JANUARY 26, 2015

Hundreds if not thousands of hospitals have responded to trends such as shorter average hospital stays, fewer surgeries, a shift to outpatient and home care, and reduced reimbursements by consolidating or overhauling their operations and laying off staff. We’ve certainly had to change too. So we do let some people go.

Policies 8

Policies Chemicals Bond Fashion 8

Harvard Business Review

JULY 24, 2017

We hired roughly 1,000 new employees in approximately 15 months to build our operations, human resources, compliance, and technology teams. (We We have hired more than 5,000 new employees since beginning the effort in late 2013.) Would our health insurance programs include their doctors and hospitals?

Management 11

Management IPO Diversity Long-term 11

Harvard Business Review

JANUARY 12, 2018

Companies are both operators and investors. These numbers represent more than three times as much as was invested in 2013. Companies in every industry can benefit from making more data and algorithm-based decisions in areas of internal operations and finance. 4 to $5 billion was invested by VCs in AI in 2016.

Consultative 8

Consultative Strategy Advice McKinsey 8

Harvard Business Review

MAY 2, 2013

This is very different from the way large businesses have operated for decades. What does it mean to operate in a digital business ecosystem? Digital business ecosystems dynamically create and operate value chains that extend their participants'' markets. Innovation is the only insurance against irrelevance.

CIO 8

CIO Competitive Advantage Agility Hamel 8

Harvard Business Review

JANUARY 12, 2015

In 2013, for instance, Buttigieg called for staffers in just 1,000 days to address, through rehabilitation or demolition, 1,000 vacant and abandoned properties blighting the city. A second area in which cities are operating at a world-class level is in gathering and analyzing data to enhance performance. Take Louisville, Ky.,

Drucker 8

Drucker Katz Innovation Learning-by-Doing 8

Harvard Business Review

AUGUST 5, 2014

Digital has removed barriers across sectors, even in old-line businesses known for “sticky” products, such as telecom and insurance. McKinsey’s DataMatics 2013 survey shows that companies that use customer analytics extensively are more than twice as likely to generate above-average profits as those that don’t.

P&L 11

P&L Banking Marketing Call Center 11

Harvard Business Review

JULY 2, 2015

For instance, ever since Goldman Sachs coined the term BRIC, China and India have pulled ahead of Brazil and Russia, whose growth fell below the group average between 2001 and 2013. Finally, operating conditions differ significantly within the country groups.

Marketing 8

Marketing Benchmarking Globalization Construction 8

Harvard Business Review

JANUARY 27, 2014

In his article “ Why Conglomerates Thrive (Outside the U.S.) ” in the December 2013 issue of the Harvard Business Review , J. In our opinion, which of the two is the more successful depends on the context in which the business operates. Quite a respectable performance for a company operating in a fairly mature industry.

Social Capital 8

Social Capital Chemicals Industry Cost 8

Harvard Business Review

DECEMBER 22, 2014

America’s largest insurer, Allstate, announced plans to invest $1 billion in its India operations. In June 2013, Dallas-based Mary Kay exited from India after six years and over $20 million invested. Domino’s Pizza declared that they sell more pies in India than any other country other than the United States.

Venture Capitalist 12

Venture Capitalist Price Marketing Learning-by-Doing 12

Harvard Business Review

JUNE 7, 2013

Instead of buying batteries, consumers would buy subscriptions for miles (just as mobile-phone operators sell subscriptions to minutes). By May 2013 it had sold fewer than 3,000 vehicles. Since resale value ranks high for mass market buyers, this has all the makings of a deal breaker. Better Place''s solution eliminated this risk.

Mass Marketing 8

Mass Marketing Transportation Depreciation Short-term 8

Harvard Business Review

DECEMBER 6, 2016

This means self-driving cars have shifted from a period of wild experimentation directly to market adoption — what Paul Nunes and I describe in our 2013 HBR article as “big bang” disruption. While cars have been getting smarter and smarter, the removal of human operators is what will dramatically change the law.

Transportation 8

Transportation Technology Software Supply Chain 8

Harvard Business Review

OCTOBER 13, 2014

The global sharing economy market was valued at $26 billion in 2013 and some predict it will grow to become a $110 billion revenue market in the coming years, making it larger than the U.S. Just in the last month, Pennsylvania’s Public Utility Commission issued a cease-and-desist order on Lyft and Uber operations.

Business Model 10

Business Model Hotels Venture Capitalist Transportation 10

Harvard Business Review

DECEMBER 8, 2015

” In order to chart the best way forward, you must understand emerging trends: what they are, what they aren’t, and how they operate. In 2013, technical glitches caused a three-hour stop at the Nasdaq. My 2016 trends offer early warnings and opportunities for managers in all industries. Here are eight to note for 2016.

Trends 8

Trends Film Technology Software 8

Harvard Business Review

JUNE 16, 2016

Operations in a Connected World. HP outfitted its printers in 2013 with wireless sensors that monitor ink levels and automatically trigger reorders before customers run out. But for many companies, such truth often comes too late – after customers have decided to find another supplier. Insight Center. Sponsored by Accenture.

Productivity 8

Productivity Products Wireless Technology 8

Harvard Business Review

JUNE 27, 2013

In 2013, only 8% of the companies in this annual benchmarking survey received a top grade from their customers — and that''s a pathetically low number in comparison to the amount of professed innovation in the industry. Why haven''t we seen more and more companies earning excellent scores in Forrester''s Customer Experience Index ?

Innovation 8

Innovation Forrester Business Model Long-term 8

Harvard Business Review

OCTOBER 28, 2014

In 1925, Sears opened its first retail store in its Chicago catalog center; in 1927 it launched the Craftsman brand of tools; in 1931 as the Depression deepened, Sears founded Allstate Insurance. Servicemen coming back from the war did not turn out to resent Sears as the poster child for Big Retail, and sales reached $1 billion in 1948.

Retail 9

Retail Quinn Real Estate Apparel 9

Harvard Business Review

MARCH 31, 2016

Studying these successes and failures, we’ve identified half a dozen key reasons platforms fail, all of which boil down to managers’ misunderstanding of how platforms operate and compete. In 2013, Johnson Controls invited developers to help them build Panoptix, an energy efficiency platform for buildings and office space.

Participative 8

Participative Software Market Penetration Marketing 8

Harvard Business Review

NOVEMBER 25, 2013

Just 36 percent of CMOs, for example, have quantitatively proven the short-term impact of marketing spend, according to the 2013 CMO Survey (and for demonstrating long-term impact, that figure drops to 32 percent). The experience at one global insurance company is illustrative.

CFO 8

CFO Short-term Long-term Benchmarking 8