First Friday Book Synopsis

FEBRUARY 28, 2012

Repeatability: Build Enduring Businesses for a World of Constant Change Chris Zook and James Allen Harvard Business Review Press (2012) How and why simplifying operations, sharpening focus, and liberating energy can be an antidote to escalating complexity As Chris Zook and James Allen indicate in the Introduction, they share an interest in why so few (..)

Review 85

Review Books Energy Operations 85

Strategy Driven

DECEMBER 29, 2010

I call this ‘managing yourself smart,’ and here are some guidelines to help navigate social media. As a leader and manager, you’ll learn how to use these tools to harness social interactions to improve your business and to create your own social nation. To learn more about Barry, click here.

Guidelines 62

Guidelines Management Media Newsletter 62

Harvard Business Review

OCTOBER 26, 2016

She also used them to scout for talent, keeping an eye out for young managers ready to move into more-senior positions and perhaps transfer to headquarters. Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. “So what? .”

Case Study 8

Case Study CEO Banking Agility 8

Harvard Business Review

MARCH 2, 2015

This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. operations. Miami’s median income was 10 times that of most of the cities where Unamano operated. Editor’s Note. It didn’t have U.S. ” Guillermo had a point.

Case Study 8

Case Study Incubator Marketing Real Estate 8

Harvard Business Review

APRIL 23, 2012

Editor's Note: Like HBR's traditional case studies, this online-only "flash" case study dramatizes a dilemma frequently faced by leaders in real companies. This fictional story is inspired by "The Art of Piloting New Initiatives" by Rhoda Davidson and Bettina Büchel in the Fall 2011 MIT Sloan Management Review.

Case Study 9

Case Study Innovation Committee Supply Chain 9

Six Disciplines

SEPTEMBER 24, 2015

If there is one maxim which describes the frustration many C-suite executives and senior level managers feel when trying to trying to get a strategy executed, it is: “People know what they are supposed to do. They just don’t do it.”. Change Adoption Phase 2: Commitment.

Execution 70

Execution Strategy How To Learning-by-Doing 70

Harvard Business Review

MAY 8, 2013

Henry was the senior vice president of operations. Editor''s Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. Managing multiple brands, running separate IT systems, setting different price structures — it would be a mess.".

Case Study 8

Case Study Brand How To Beyer 8

Strategy Driven

MAY 15, 2015

The client is opening new locations in new communities and asks its consultants to formulate a plan of action and oversee operating aspects. Widget manufacturing companies team with retail management experts to open a string of widget stores. Managing mergers, acquisitions and divestitures. Have been on other teams in the past.

Cooper 50

Cooper Open-book Tourism Telecommunications 50

Harvard Business Review

OCTOBER 31, 2012

If all went well, Blue Sky would soon be using Prime's components in its energy-efficient cars and trucks. "At Lin Dachun, the VP and general manager of the automobile electronics unit, cheered. Lin could see that he was awed by the scale of the operation. One person wasn't smiling. The workers standing near him applauded.

Case Study 8

Case Study Technology Tacit Knowledge Engineering 8

Harvard Business Review

JULY 28, 2011

Editors' Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. She knew that Wayne had moved up from North Carolina to manage the facility. The previous year it had operated at a loss of $1.7 So what exactly is it known for?"

Case Study 10

Case Study Retail Transportation Niche Marketing 10

Harvard Business Review

DECEMBER 7, 2011

Editor's Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. There's no reason why the head of overseas operations can't also be a mom.". She appreciated how hard Zach was trying, but she couldn't muster the energy to play along.

Case Study 12

Case Study Travel Quinn Career 12

Harvard Business Review

SEPTEMBER 25, 2014

Organizational careers don’t look the way they did before,” says Peter Cappelli, professor of management at the Wharton School and coauthor of Managing the Older Worker. It’s more common to see someone younger managing someone older.” Generation-based employee affinity groups are a waste of time and energy, he adds.

Management 9

Management Mentor Human Resources Incentives 9

Strategy Driven

NOVEMBER 10, 2010

Despite the media coverage of Boomers and how a tidal wave of retirements could impact business, many senior managers are kicking the can down the road, putting off the job of creating a system and process for capturing knowledge. Manager can avoid this by taking some steps now to prepare for the day when key workers leave.

How To 72

How To Tacit Knowledge Intellectual Capital Newsletter 72

Strategy Driven

JANUARY 28, 2011

Dirty Little Secrets offers dozens of examples to clarify precisely how buying decisions can be facilitated through the right kind of questions, including an in-depth case study of a marketing manager who recognizes the need for a better website and wants to bring in an external design team. The result?

Servant Leader 50

Servant Leader Newsletter Resources CFO 50

Harvard Business Review

AUGUST 16, 2017

Managing Climate Change: Lessons from the U.S. The urgent challenge now is to drive the majority of businesses to take measures that will save energy and reduce greenhouse-gas emissions. How can you make core business operations more sustainable? Global Managing Partner, McKinsey & Co. Climate Change on HBR.org.

Project 8

Project Henderson Supply Chain Short-term 8

Harvard Business Review

MAY 31, 2018

In 2016, socially responsible investing made up more than one out of every four invested dollars under professional management. “To prosper over time,” he argued, “companies must benefit all of their stakeholders, including shareholders, employees, customers, and the communities in which they operate.”

Company 11

Company Decentralization Long-term Operations 11

Strategy Driven

NOVEMBER 8, 2010

As a leader and manager, you’ll learn how to use these tools to harness social interactions to improve your business and to create your own social nation. The book provides a social assessment for leaders, managers and employees to scientifically evaluate your individual social skills and competencies.

Media 50

Media Follow-up Software Newsletter 50

Harvard Business Review

OCTOBER 10, 2013

Many of the successful managers and professionals who come back to business school at mid-career are looking for more than honing their leadership skills. Most of the “Harrises” I meet have great and large operational networks consisting of mostly internal contacts. Career planning Managing yourself' Get visibility externally.

Career 9

Career P&L How To Mentor 9

Harvard Business Review

MAY 18, 2016

How can you reset the expectations of your manager and coworkers? But when you give all your attention to work, you eventually pay a steep price, according to Stewart Friedman, professor of management at the Wharton School and author of Leading the Life You Want: Skills for Integrating Work and Life. What the Experts Say.

How To 15

How To Case Study Learning-by-Doing Energy 15

Harvard Business Review

NOVEMBER 5, 2018

electric utility sector, in which the existing model for energy generation, which has prevailed for a century, may now be giving way to a new one. We studied the sector for three years and came up with some very interesting findings about the “adjustment costs” that companies incur when they disrupt themselves.

Company 8

Company Disruptive Innovation Decentralization Software 8

Harvard Business Review

MAY 16, 2011

How you managed people there will not work here. Having led and managed people in eight countries across three continents, I have found the exact opposite to be true. Around the world, the most effective executives are the ones who draw energy from a clear sense of purpose and a set of deeply held personal values.

Airlines 15

Airlines Mentor Environment Case Study 15

Harvard Business Review

FEBRUARY 8, 2016

Leonardo DiCaprio and Mark Ruffalo have produced movies and started organizations to tackle climate change and promote renewable energy. Third, the report highlights the fact that the investment community is waking up to the value to consumer brands of managing environmental and social issues well. None of this is easy or obvious.

Brand 8

Brand Supply Chain Apparel Tourism 8

Harvard Business Review

FEBRUARY 10, 2014

Mornings consisted of lectures and case studies in a traditional classroom in the Stanford Business School; this was the “clean models” part of the program. Change management Customer service Informal leadership' Making a rational argument for a change isn’t usually enough to instill a new mindset and unseat old habits.

Case Study 11

Case Study Pharmaceuticals Airlines Hotels 11

Harvard Business Review

OCTOBER 24, 2016

In other words, how do you manage up to someone who’s just jumped a level above you and who might’ve been a friend? In some ways, you’ll have to treat your new boss like you would a manager you’ve never met before , says Michael Watkins, author of The First 90 Days. Does your relationship need to change?

CTO 8

CTO Case Study Learning Curve Operations 8

Harvard Business Review

APRIL 9, 2015

” Jeff Weiss, a partner at Vantage Partners, a Boston-based consultancy specializing in corporate negotiations and relationship management, and author of the HBR Guide to Negotiating , agrees. “Introduce yourself, and take a little time to get to know people, how they operate, and how they act.” Make small talk.

Supply Chain 8

Supply Chain How To Price Case Study 8

Harvard Business Review

SEPTEMBER 22, 2011

As one of the most serious industrial accidents in history, the Gulf explosion should be a great case study for corporate leaders across the globe who are trying to manage risk in hazardous activities involving complex technology.

Report 12

Report Policies Risk Management Analysis 12

Harvard Business Review

SEPTEMBER 19, 2014

The best managers know to coach their employees , but what if someone doesn’t want your help? Resistance to coaching takes many forms,” says Amy Jen Su, managing partner of Isis Associates, an executive coaching and leadership development firm and coauthor of Own the Room: Discover Your Signature Voice to Master Your Leadership Presence.

Resistance 8

Resistance Case Study Executive Coaching Bottom-up 8

Harvard Business Review

AUGUST 21, 2015

“For the sake of your team, you need to stop,” says Muriel Maignan Wilkins, coauthor of Own the Room and managing partner of Paravis Partners, an executive coaching and leadership development firm. Case Study #1: Clarify your priorities. ” Case Study #2: Explain why you’re being hands on.

Micromanagement 8

Micromanagement Team How To Project 8

Harvard Business Review

MAY 20, 2016

To illustrate how this all plays out on a larger scale in real companies, here are two mini case studies from businesses we’ve worked with. The New York headquarters housed over a third of its workforce, including developers, the sales team, operations, and leadership. courtesy of HLW International.

Maturity 11

Maturity Real Estate Survey Project 11

Strategy Driven

FEBRUARY 7, 2014

Review case studies and their patterns for repeating themselves. Good opportunities to compare successes, case studies, methodologies, learning curves and insights. Relate Articles: The Big Picture of Business – Doing Your Best Work on Deadlines: Mobilizing the Energy for Best Business Success. Benchmarking.

Planning 62

Planning Learning Curve Learning-by-Doing Budgeting 62

Harvard Business Review

FEBRUARY 14, 2012

Undeniably there is more pressure on the things we all depend on: finite resources like water, energy, food, certain metals and minerals, and ecosystems like fisheries and forests. It recognizes this new reality will spell decline for some commercial activities, but growth for others who find better ways of operating.

Globalization 14

Globalization NGO Leadership Development Politics 14

Harvard Business Review

DECEMBER 8, 2017

“You have a golden moment in your job search where you’re operating at peak confidence and energy. Say, for instance, your dismissal was due to a personality clash with your manager or a mismatched cultural fit. ” This tactic is “attractive and appealing” to hiring managers.

How To 8

How To Letter Learning-by-Doing PR 8

Harvard Business Review

JANUARY 18, 2012

The case study written about Aravind has been required reading for all Harvard Business School students for over a decade. North Stars align our energy, emotions, and actions in the service of our vision. Aravind now sees 2.7 million patients every year, and even more impressively, treats the majority of them for free.

Self-aware 15

Self-aware Franchising Quality Globalization 15

Strategy Driven

OCTOBER 18, 2013

Effective Crisis Handling, Case Studies. The same planning process that nurtures Crisis Preparedness can and must also accommodate for Crisis Management. This is regarded as a premiere textbook case of quality crisis management. Crises can and will happen to good organizations. Product Contamination-Damage.

Crisis 72

Crisis Crisis Management Budgeting Risk Management 72

Harvard Business Review

NOVEMBER 16, 2015

As the boss, your goal is to have all your employees operating at their peak level of energy, efficiency, and motivation—which can be a challenge when it comes to leading a team comprised of introverts and extroverts. How do you manage these vastly different personalities and work preferences? What the Experts Say.

Management 8

Management How To Brainstorming COO 8

Harvard Business Review

JUNE 16, 2011

One of the driving principles of the Harvard Business Review/McKinsey M-Prize for Management Innovation is that everyone wins when everyone shares. We launched the Management 2.0 We launched the Management 2.0 When it comes to making an impact and accelerating change, it turns out that the how is as important as the what.

Management 12

Management Short-term Strategic Planning How To 12

Harvard Business Review

MAY 25, 2016

However, looking at the surveys and consulting reports, it is unclear what the precise use cases are that will drive this positive ROI from big data. Our goal in this article is to offer specific, real-world case studies to show how big data has provided value for companies that have worked with Microsoft’s analytics teams.

Supply Chain 14

Supply Chain Price Airlines Advertising 14