Harvard Business Review

JUNE 8, 2018

Since then, we interviewed several chief financial officers (CFOs) of leading technology companies and senior analysts of investment banks who follow technology companies. CFOs of these companies themselves admit that they cannot justify their market capitalizations based on traditional metrics.

Report 8

Report GAAP Net Present Value CFO 8

Harvard Business Review

JULY 17, 2017

Despite rapid innovations in data processing and machine learning, many businesses have yet to make the leap from the Industrial Age to the information age, and the gap between technological and organizational progress is widening. Closing this gap requires much more than short-term fixes, like adopting new technologies.

Industry 12

Industry Short-term Planning Long-term 12

Harvard Business Review

JULY 29, 2014

In the July/August issue of HBR , Ram Charan argues that the Chief Human Resources Officer (CHRO) role should be eliminated, with HR responsibilities funneled in two separate directions — administration , led by traditional HR-types, reporting to the CFO; and talent strategy , led by high-potential line managers, reporting to the corner office.

CFO 11

CFO Charan Intangible Assets Human Resources 11

Harvard Business Review

APRIL 13, 2012

Many people assume it's all about moving to a "pay-as-you-go" (PAYG) model and while this is certainly a big piece of it, it also involves operating versus capital expenses, subscriptions to services, and customers paying for outcomes (not technology). Why should a toy or cosmetics company own and operate multiple data centers?

CFO 15

CFO Operations Budgeting Technology 15

Harvard Business Review

MARCH 23, 2015

They’re essentially asking the company to take the cash it has generated through its business operations and spend it on something with an uncertain future return. Everyone always wants new equipment — new computers or other hot technologies. The two founding partners were both engineers who loved technology.

Finance 8

Finance NPV CFO ROI 8

Harvard Business Review

MARCH 4, 2011

How do they adopt an intelligent-store strategy that incorporates associates, shoppers, changing technology, new consumer behaviors, and the store itself? Our shopper in aisle three would need the store's Wi-Fi network and IT ecosystem to support the technology on his or her mobile device. But many retailers seem a bit overwhelmed.

Retail 15

Retail Attrition CIO CFO 15

Harvard Business Review

MAY 28, 2018

I met the team at Albert (formerly known as Adgorithms) while I was doing research into artificial intelligence, machine learning, and data-driven marketing technologies for my book, Marketing, Interrupted. As a result, the conversion rate from Facebook campaigns managed by Albert increased by 750% in Albert’s first year of operation.

Retail 8

Retail Audience Budgeting Advertising 8

Harvard Business Review

APRIL 18, 2014

Even what appears to be a small investment risk can turn into a big one, especially when information technology comes into play. However, cash flow from operations had shifted from positive to negative, the company’s cash pile was dwindling, and the new product would demand R&D investment. Forecasting acumen.

CFO 8

CFO Venture Funding IPO Retail 8

Harvard Business Review

JUNE 16, 2015

And as an HBS white paper points out, even some of today’s most mainstream executives — from the CTO to even the CFO — were once just new positions created to deal with “significant opportunities and risks emerging from technological or social disruptions.” The Future of Operations. Insight Center.

Constraint 8

Constraint Supply Chain Resources Operations 8

Harvard Business Review

JANUARY 19, 2018

There was a need to refocus the management team on reducing costs, targeting opportunities based on their profit rather than their growth potential, and systematically reviewing all parts of the business for any other opportunities to improve profitability. Like Wilson, Anderson was able to lead the senior team.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

JANUARY 28, 2015

Coordinating the infrastructure, technology, and messaging in a way that appears seamless and fluid to the customer is, to be blunt, a logistical nightmare. If it’s all about the operations then you lose sight of the customer. Based on this data, operations recommended marketing cease actively trying to acquire these customers.

COO 8

COO Planning Metrics Call Center 8

Harvard Business Review

DECEMBER 25, 2014

In the case of Rohm and Haas this process began in earnest in 1985 with the appointment of a Greek national, Dr. Basil Vassilou, to head our operations in Europe; followed by a Cuban, Henri Martinez, heading our Latin American operations starting in 1988; an Indian American (myself) heading up Asia Pacific operations in 1993.

Team 12

Team Diversity CFO TSR 12

Harvard Business Review

DECEMBER 26, 2014

We have reviewed hundreds of corporate announcements and websites, interviewed numerous leadership experts, and conducted an analysis of CEO changes and successions over the past five years at S&P 500 and Global 100 companies. Through this effort, we have observed certain characteristics of this emerging trend.

CEO 12

CEO Contingency Plans Telecommunications Planning 12

Harvard Business Review

MAY 3, 2017

Zabeen Hirji, CHRO at the Royal Bank of Canada (RBC), grew up in retail banking and operations management roles before moving into HR. She changed industries from private equity investing to technology; she changed geographies by moving from New York to San Francisco; and she changed functions from M&A and investing to HR.

Quinn 13

Quinn Execution CFO Forrester 13

Harvard Business Review

JULY 26, 2013

They''re using these tool and technologies to add value to existing processes or, indeed, to create new "just-in-time" processes (and programs) that the C-suite and other senior managers had never envisioned. observed that technology had fundamentally changed how America''s special operations command managed its special forces warriors.

Media 8

Media Power CIO Supply Chain 8

Harvard Business Review

FEBRUARY 18, 2011

At Hartwell Pacific, the global metal recycling company I founded in 1993 and exited in 2008, I was operating factories in six different cities in four countries, so developing an effective global management system was critical. After lunch we would take a tour of that country's operations. We tried to be as inclusive as possible.

P&L 15

P&L Globalization CFO Operations 15

Harvard Business Review

MAY 5, 2014

Several years ago, she was asked to build and run a small team that would invest in start-ups aimed at bringing new technology into the company’s supply chain. Since this was a minor operation, Sheila’s supervisor, the head of Supply Chain, paid her very little attention.

Supply Chain 8

Supply Chain CFO Performance Review Construction 8

Harvard Business Review

FEBRUARY 26, 2016

Sensors, the cloud, mobile and broadband wireless, and other such technologies are increasing the flow of digitized information exponentially. ” Immelt elevated marketing and digital media when he promoted Beth Comstock to vice chair, while other positions, including that of the CFO, are at the senior vice president level.

Short-term 8

Short-term How To Venture Capitalist CFO 8

Harvard Business Review

APRIL 16, 2012

To enhance financial flexibility, companies have been retaining unprecedented amounts of cash on their balance sheets, calling it "strategic" cash to distinguish it from the "operating" cash that is needed to run the business. high technology or pharmaceutical) that are investing in projects with uncertain long-range payoffs.

Company 13

Company Cost of Capital Finance Long-term 13

Harvard Business Review

SEPTEMBER 11, 2015

Today, many high-profile companies— Cisco , Google , IBM , Samsung , Siemens , Disney , Volkswagen and Deutsche Bank , to name a few—contain such roving consulting groups to help solve the most critical strategy and operations problems throughout the business. We call everybody within the company a “client.”

Consultative 8

Consultative Team How To McKinsey 8

Harvard Business Review

DECEMBER 11, 2018

Welcome to the Quick Take, a conversation with Harvard Business Review Analytic Services. If you or I were the CFO of a manufacturing company, and we were in a board meeting, and the board asked, “What is your manufacture and capacity utilization?” ” Download this interview. Angelia Herrin, HBR. Angelia Herrin, HBR.

Content 8

Content Crisis Apparel Learning-by-Doing 8

Harvard Business Review

OCTOBER 30, 2017

In his Harvard Business Review article summing up his tenure, Immelt recalls that the two things that influenced him most were Marc Andreessen’s 2011 Wall Street Journal article “ Why Software Is Eating the World ” and Eric Ries’s book The Lean Startup. Increase operating margins to 18% (by cutting expenses).

Ries 8

Ries Long-term Short-term Price 8

Harvard Business Review

OCTOBER 18, 2013

The pilot culminated in a day-long meeting of the senior leadership in which 123 recommendations were reviewed and 116—valued at $104 to $133 million annually or 18 to 24 percent of Banner’s G&A expense—were approved. From the Editors of Harvard Business Review and the New England Journal of Medicine. Capitalize on success.

Cost 8

Cost Health Care Six Sigma Insourcing 8

Harvard Business Review

MAY 23, 2018

Recall that Nokia dominated the mobile and smartphone markets in 2007-2008 when Apple launched the iPhone and Google the Android operating system. The new rivals revolutionized customer expectations, causing Nokia’s Symbian operating system to become outdated.

Strategy 8

Strategy Analysis Operations CFO 8

Harvard Business Review

MARCH 28, 2012

billion to acquire the webOS operating system, Hewlett-Packard discontinued its webOS-based series of smartphones and line of Touchpad tablets — losing its bet on a webOS-everywhere future. The technology world has some harrowing examples that no innovation-based industry should ever forget. By answering these five questions: 1.

Innovation 13

Innovation Company Biotechnology CFO 13

Harvard Business Review

OCTOBER 10, 2013

The chief financial officer (CFO) role rose to prominence in the mid -1980’s as pressures for value management and more transparent investor relations gained traction. Because the new data analytics horizons typically span a range of functions, including marketing, risk, and operations, the C-suite evolution may take a variety of paths.

Chief Financial Officer 8

Chief Financial Officer Information Technology Metrics CFO 8

Harvard Business Review

MAY 30, 2016

Many firms operating brick and mortar stores are in trouble. As the CFO of Macy’s put it recently, “ “We’re frankly scratching our heads.” Creative retailers are using the new technologies to innovate just about everything stores do from managing inventory, to marketing, to getting paid.

Retail 8

Retail Real Estate B2B CFO 8

Harvard Business Review

JULY 21, 2016

This is about more than technology. As one financial services CFO told us, “Our mental models were so rigid that even how we thought about data itself needed to be challenged. But that is not always the case. Information] had been a source of political capital — to be hoarded and primarily used to fight internal battles.

CEO 8

CEO Competitive Advantage ROI CFO 8

Harvard Business Review

SEPTEMBER 28, 2012

But that mind-set's simply too focused and operational. Every CEO, CMO, CFO, and business unit leader should ask themselves these questions: If I decided to launch a hedge fund based solely on the data our business generates, what kind of financial opportunities immediately suggest themselves?

Hedge 15

Hedge Core Competence CFO ROI 15

Harvard Business Review

JANUARY 27, 2016

Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. ” Ken turned to his CFO, expecting a reaction, and got one: “Respectfully, Mari-san, I would be extremely uncomfortable putting a request of that size to management.

Case Study 8

Case Study Airlines COO CFO 8

Harvard Business Review

JULY 27, 2015

They might impersonate a bank, saying, “Hey, I know you’re about to go and get an operation, don’t forget to transfer some money by clicking here,” or whatever. And then you think, “Well, they know I’m having an operation tomorrow, so they must be a legitimate bank.”

Health Care 8

Health Care Hedge Banking Training 8

Harvard Business Review

JUNE 28, 2013

As one CFO told me, the phrase "IT Risk" contains two dirty words. But being able to talk about IT risk is essential if you are going to make the right decisions about how you use technology in your business. They''ll even work with other silos — IT operations, application development, compliance, legal, HR, etc.

Agility 8

Agility How To Incentives CFO 8

Harvard Business Review

JULY 14, 2017

Sponsored by DXC Technology. Operate : Deploy the platform to foster connections and the exchange of value at scale. The CHRO can be working on networking employees and locations; the CMO on networking customers and partners; the CFO on networking funding and payments; the CIO on software and data; and the COO on products and services.

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8

Harvard Business Review

DECEMBER 17, 2018

If I were the CFO of a manufacturing company and was asked by the board for my manufacturing capacity utilization and I said I didn’t know or that it was only 40%, I’d probably get released to ‘pursue other opportunities.’ Digital technology should be freeing us up to be more innovative and productive.

Innovation 8

Innovation Content Team Crisis 8

Harvard Business Review

JUNE 20, 2016

First, directors face a real challenge in making sure that protection and alignment of key governance and risk management issues doesn’t crowd out equally important dialogue around strategy and operations. I’m not against benchmarking and norming.

Benchmarking 10

Benchmarking Company Short-term Long-term 10

Harvard Business Review

AUGUST 1, 2017

Sponsored by DXC Technology. As the CFO told me, “We now understand this is what our future is going to look like… We’re going to have to share data across silos… We have to have digital processes that are data-driven by customers, not just our own people.” Insight Center. Crossing the Digital Divide.

Engineering 8

Engineering Company White Paper Cooper 8

Harvard Business Review

JUNE 24, 2014

Yes, digital technology enables a lot of unbundling. Peter Currie , our CFO, and I were doing it, and I said, “All right, one last question.” Andreessen: I think a lot of it is based on the underlying technology change. That newspaper bundle was based on the distribution technology of a time and place. Why is this?

How To 13

How To Technology Industry Venture Capitalist 13