Miles Anthony Smith

MAY 2, 2018

Establishing a personal brand carries even more weight when you’re responsible for developing and leading others. Unlike a business, your personal brand doesn't have hours of operation, it simply is 24/7/365. I have a documented track record of business development, operational planning, and leadership.

Brand 68

Brand Examples Career Godin 68

Harvard Business Review

MARCH 18, 2016

That’s the highest proportion since the firm began conducting the survey in 2004, and a big increase since 2012. ” They had developed inside the company and therefore knew the organization and its norms as well as the people and their capabilities — but they had also retained a strong streak of objectivity.

CEO 8

CEO Automotive Survey Middle Management 8

Harvard Business Review

AUGUST 6, 2014

In May of 2005, Yahoo CEO Terry Semel, cofounder Jerry Yang, corporate development executive Toby Coppel, and I — I was then chief financial officer of the Silicon Valley internet company — went on what would turn out to be a fateful trip to China. We were optimistic about Yahoo’s future in China as the deal closed in January 2004.

Chief Financial Officer 10

Chief Financial Officer Operations Learning-by-Doing IPO 10

Harvard Business Review

APRIL 25, 2011

Nokia's inability to field a credible response to the launch of the iPhone in 2007 and Google's Android operating system in 2008 has precipitated a freefall in its share price. By 2000, Motorola's global market share had collapsed from 45% to 15%, while Nokia's had grown to a market-leading 31%.

Supply Chain 15

Supply Chain Long-term Brand Early Adopters 15

Harvard Business Review

SEPTEMBER 21, 2012

If you're among the many multinational CEOs planning to appoint a local executive as your next country head in an emerging market such as Brazil, China, or India, you may want to think again. Knowing the market and possessing networks are important, but that's not all your company needs for success today.

Globalization 8

Globalization CEO Long-term Operations 8

Harvard Business Review

DECEMBER 22, 2010

As Nike's Senior Portfolio Manager Adam Day says, "The global development sector had overlooked the enormous potential of investing in adolescent girls to reduce global poverty. The Nike Foundation also leans on its expertise in innovation and scale to find solutions to poverty, while keeping its operations separate from the business.

Core Competence 15

Core Competence Market Segmentation Globalization Reputation 15

Harvard Business Review

OCTOBER 21, 2016

Today’s executives are dealing with a complex and unprecedented brew of social, environmental, market, and technological trends. This can disrupt a firm’s ability to operate on schedule and budget. Coca-Cola, for example, faced a water shortage in India that forced it to shut down one of its plants in 2004.

Supply Chain 8

Supply Chain Price Loyalty Efficiency 8

Harvard Business Review

NOVEMBER 24, 2017

An example of strategic burnout can be found at Lego around 2004. A turnaround subsequently lowered strategic stress to a productive level by discontinuing many of their seemingly unrelated projects, re-focusing on their core business, as well as streamlining operational processes that improved coordination activities.

Strategy 8

Strategy Strategic Planning Stress Hamel 8

Harvard Business Review

APRIL 14, 2017

Even the near-term outlook has been quite negative: A 2016 report by the Organization for Economic Cooperation and Development (OECD) said 9% of jobs in the 21 countries that make up its membership could be automated. Four years ago, an Oxford University study predicted 47% of jobs could be automated by 2033. AI wasn’t new at Microsoft.

Company 12

Company Survey Finance Engineering 12

Harvard Business Review

MAY 17, 2012

And they use it the way other companies use financial reports — to inform operational and investment decisions. When Charles "Chuck" Schwab returned to the helm to turn around his troubled financial firm in 2004, for example, he installed such a system. In short, it is their primary management system.

Customer Loyalty 13

Customer Loyalty Loyalty CEO Intellectual Capital 13

Harvard Business Review

FEBRUARY 25, 2014

After five years, in 2004, Tickle was profitable with more than $20 million in revenue; it received an acquisition offer for $100 million, as well as IPO entreaties. Develop deep expertise — your best risk-mitigation strategy . Lean Product Development and Customer Development processes) decreases the chance of a startup’s failure.

Career 8

Career Company IPO Christensen 8

Harvard Business Review

DECEMBER 22, 2015

They avoid getting trapped on a growth treadmill, chasing multiple market opportunities where they have no right to win. Instead, they are clear-minded about what they do best, developing a solid value proposition and building distinctive capabilities that will last for the long term. What other capabilities do we need to develop?

Execution 8

Execution Strategy Fashion Apparel 8

Harvard Business Review

OCTOBER 21, 2013

The beauty of these vans, and the reason I believe they’ve been dreamt up by managers in very different businesses, is that they perform a wide variety of marketing functions. Many products can be complicated to operate or dangerous if used incorrectly, and a van can save a customer from traveling to a training center.

B2B 8

B2B B2C Education Travel 8

Harvard Business Review

SEPTEMBER 26, 2011

The stock market is short-term-oriented. The market favorably receives projects with long-term payoffs, particularly those in research and development. And I witnessed its truth firsthand as the CEO of Merck in 2004, when our earnings were going to fall short of analysts' expectations. I disagree. Are leaders portable?

CEO 15

CEO Short-term Long-term Restructuring 15

Harvard Business Review

FEBRUARY 9, 2011

Nokia's market capitalization did peak not long after my article appeared, but that had more to do with the deflation of a ridiculous tech-stock bubble than anything wrong with the company's business. This executive crew finally began to break up in 2004, with the departure of Baldauf, who had run Nokia's network equipment business.

Team 14

Team Crisis Globalization Magazine 14

Harvard Business Review

JANUARY 14, 2015

But the truth is that, for the most part, they redefine minimum requirements for operating in a given industry — not advantages. Then, between 2004 and 2014, Nordstrom made an extraordinary series of investments, each aimed squarely at that same purpose of providing a fabulous customer experience. Insight Center.

Strategy 8

Strategy Competitive Advantage Business Model Technology 8

Harvard Business Review

JULY 5, 2011

It is rare to find an American company that is not developing a market strategy to benefit from the rapid growth of emerging markets such as Brazil, India, and China. These include, among others, access to foreign markets for investments, protecting intellectual property, or visas for skilled, temporary staff.

Strategy 9

Strategy Globalization Politics Telecommunications 9

Harvard Business Review

MARCH 28, 2012

Here's a case in point: In 2004, my HBS colleague Gary Pisano and I conducted a project at a leading manufacturer of highly sophisticated production equipment for the electronics industry, which I'll call "Exotech." Like many companies, Exotech struggled with serious time delays in its product-development projects. The results?

Team 12

Team Software Project Tools 12

In the CEO Afterlife

MARCH 18, 2015

This can mean expanding product lines, entering new markets and geographies, line extending brands, acquiring new businesses, creating projects, and adding layers of management to manage the self-created complexity. By 2004, sales and profits were in double digit declines. Complexity had brought LEGO to its knees.

Apparel 100

Apparel Brand Franchising Competitive Advantage 100

Harvard Business Review

APRIL 15, 2011

Every year since 1995, the Federal Communications Commission (FCC) has released a report on the state of competition in the wireless market. Or, if not, what negative effect its dubious conclusions might have on regulatory policy in wireless markets. If firms are not exercising market power, competition reigns.

Wireless 13

Wireless Report Price Analysis 13

Harvard Business Review

SEPTEMBER 27, 2012

Next, ALL's CEO assembled a cross-functional team to develop simple rules for prioritizing capital spending. Employees frequently attribute breakdowns to incompetence or bad faith on the part of colleagues in other departments: "Those bozos in headquarters [or finance or marketing] screw everything up." reuse existing resources.

Strategy 8

Strategy Proposal Guidelines Net Present Value 8

Harvard Business Review

JULY 8, 2014

A few years ago one of the most vexing questions for marketing executives was whether big corporations were going to have to do what Bharti Airtel had done. Airtel’s move quickly transformed the mobile-phone market in India as other telecomms followed suit. Within marketing the silos are collapsing.

Technology 8

Technology Marketing Outsourcing Supply Chain 8

Harvard Business Review

FEBRUARY 3, 2015

By managing the three key properties of networks that either propel you forward or hold you back—breadth, connectivity, and dynamism—you can develop a stronger network and use it as an essential leadership tool. The result was that their ideas were not developed. 2 (2004): 349–399. 3 (2000): 425–455.

How To 8

How To Diversity Letter Learning-by-Doing 8

Harvard Business Review

DECEMBER 13, 2017

This has been a remarkable year for the markets. From 1970 to 2004, the percentage of CEOs hired from outside the firm increased from 12% to 39%. The distinction between current profits and market value is important because market value takes into account future profits, so in principle it captures the long-run returns to R&D.

Short-term 8

Short-term Decentralization Company Trends 8

Harvard Business Review

APRIL 23, 2018

Since the Apollo program, NASA has faced funding cuts, competition from other nations for space leadership, and a radical restructuring of its operating environment due to the emergence of commercial space – all of which have forced the organization to change its ways of thinking and operating.

Budgeting 8

Budgeting Technology Innovation Operations 8

Harvard Business Review

OCTOBER 10, 2017

Fifty-eight percent of patients referred to Virginia Mason, our medical center in Seattle, for back surgery would be more appropriately treated without an operation. Intermountain Healthcare, a system that serves patients in Utah and Idaho, has developed many such guides and is working to embed them into EMR workflows.

Health Care 8

Health Care Innovation Creativity Guidelines 8

Harvard Business Review

SEPTEMBER 8, 2016

Free fall is a crisis of obsolescence and decline that can happen at any point in a company’s life cycle, but most often it affects maturing incumbents whose business model has come under competitive attack from insurgents or is no longer viable in a changing market. By 1993 the company had $1.3 billion in revenue.

Company 8

Company How To Business Model Engineering 8

Harvard Business Review

MARCH 31, 2016

Studying these successes and failures, we’ve identified half a dozen key reasons platforms fail, all of which boil down to managers’ misunderstanding of how platforms operate and compete. He charged developers for toolkits – inhibiting the very software producers he should have wanted on Apple’s platform.

Participative 8

Participative Software Market Penetration Marketing 8

Harvard Business Review

JUNE 25, 2018

Management concepts, by contrast, operate in poorly regulated environments where failures are often brushed under boardroom or faculty carpets. Still, market research suggests that future markets for its products and services could be huge — with the U.N.

TBL 11

TBL Bottom-up Long-term Early Adopters 11

Harvard Business Review

OCTOBER 19, 2012

Once the book had been written, I had to market it. The obvious targets were people in the field of innovation — those working in strategy, R&D, business development, and entrepreneurship. They partnered up with IBM to develop OS/2 , and decimated the Windows team. In response, I usually tell the following story.

Succession 17

Succession Diversity Open-book Innovation 17

Harvard Business Review

JANUARY 3, 2014

One of the most significant came in early 2004 when we decided to relocate from San Francisco to Las Vegas. When we started to look at new locations for our call center operations, we initially considered outsourcing to India or the Philippines and met with a few potential providers. We’ve also expanded far beyond shoes.

CEO 8

CEO Call Center Real Estate Merchandising 8

Harvard Business Review

JULY 12, 2011

Their exclusive agreement had been launched in the go-go year of 2000, but by 2004 it had landed in court. Microsoft and Intel, as is well known, have long sought alternatives to their being fused at the hip — Microsoft seeking alternative chip platforms for its software, and Intel supporting additional operating systems.

Management 11

Management Airlines How To Pharmaceuticals 11

Harvard Business Review

OCTOBER 2, 2012

The company agreed to be acquired by Expedia/IAC in 2004 for $210 million in cash , a huge win for all, particularly given their amazing capital efficiency: they had only raised $4 million in venture capital. billion market capitalization as of this writing. TripAdvisor And Expedia: From $4 million invested to $4 billion in value.

EBITDA 8

EBITDA Engineering Travel Business Model 8

Harvard Business Review

FEBRUARY 1, 2011

"There are many ways to define mentoring," says Jeanne Meister, a Founding Partner of Future Workplace and co-author of The 2020 Workplace: How Innovative Companies Attract, Develop & Keep Tomorrow's Employees Today. In January 2000, Soki Choi left Accenture Sweden to start her own company developing applications for mobile phones.

Mentor 16

Mentor Career Long-term Advice 16

Harvard Business Review

OCTOBER 10, 2016

As work itself is changing, some of the basic tenets of leadership development are being challenged. To meet these challenges, we see three priorities for developing the next generation of leaders in the “work-disrupted” age: Mastery of Digital. Developing Tomorrow’s Leaders. Insight Center.

Leadership Development 8

Leadership Development Disaggregation Development Leadership 8

Harvard Business Review

MARCH 22, 2017

and European companies have spent the past 20 years concentrating more and more of their manufacturing in East Asia to reduce costs by exploiting labor-arbitrage opportunities and address the promise of that rapidly growing market. Such a policy alone could have a major impact on companies operating in the United States.

Supply Chain 10

Supply Chain Chemicals Uncertainty Policies 10

Harvard Business Review

JANUARY 5, 2017

Political campaigns are marketing campaigns, messages aimed at selling a product. Two developments bear noting. Yet by 2004 its market share was down to 3%. It focused its efforts on earning a majority share of Europe’s digital classified advertising market (a product that connects buyers and sellers).

Media 11

Media Advertising Fixed Costs Content 11