N2Growth Blog

AUGUST 1, 2016

In 1994 having ostensibly completed this successfully I was transferred to the mining side of the business, in iron ore, then aluminium – running the Aluminium Product Group, back to Iron Ore to run this Product Group and then in early 2013 I was promoted to Global CEO. I have been extremely fortunate to have had a very varied career.

Gordon 150

Gordon Restructuring Leadership CEO 150

Lead Change Blog

APRIL 17, 2015

And, the operating budget has climbed from $38M to $178M. HPU was named a 2013 Green College in The Princeton Review. Every detail is managed to ensure the campus is decorated in the color of “extraordinary.”. Retention has skyrocketed and SAT scores have jumped 55 points on average. Caring is never taken for granted.

Leadership 150

Leadership Education Wireless Rogers 150

Mills Scofield

SEPTEMBER 2, 2014

Originally published in Harvard Business Review , this post needs to be reread since my friend Vala Afshar will be a storyteller at BIF1 0 and Sidney Kushner will be attending - in just two weeks! ~~~~~~~~~~~~~~~~~~~. One of the biggest assets in anyone’s life is a generous network. It is a gift that grows simply by sharing it.

Power 132

Power Storytelling Health Care Sports 132

Strategy Driven

DECEMBER 19, 2013

Block provides operational executives and managers with the insight needed to relate ‘shop floor’ decisions and activities with the organization’s financial future. Strategy Management. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. by Robert S. About the Book. Business Metrics.

Resources 58

Resources Metrics Bottom-up Budgeting 58

Strategy Driven

APRIL 3, 2013

The paper describes how best practices in measuring organizational performance in the nuclear power industry can be applied to healthcare providers facing the daunting challenge of concurrently increasing production, efficiency, and quality – all while reducing operating costs. Copyright 2007-2013 by StrategyDriven Enterprises, LLC.

Six Sigma 62

Six Sigma Organization White Paper Efficiency 62

Strategy Driven

JUNE 11, 2013

For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Enterprise Performance Measurement.

System 50

System KPI Metrics Newsletter 50

Marshall Goldsmith

JUNE 28, 2017

Whitney Johnson – Thinkers 50 award-winning Management Thinker 2015-17, Disruptive Innovation expert, author Disrupt Yourself: Putting the Power of Disruptive Innovation to Work. Pawel Motyl – Formerly CEO Harvard Business Review Poland, noted speaker, consultant and executive coach, author Labirynt Sztuka podejmowania decyzji.

Executive Coaching 70

Executive Coaching Human Resources Magazine CEO 70

Harvard Business Review

DECEMBER 14, 2012

The authors of a Harvard Business School working paper, Goals Gone Wild , reviewed a number of research studies related to goals and concluded that the upside of goal setting has been exaggerated and the downside, the "systematic harm caused by goal setting," has been disregarded. An operations goal might articulate a cost savings.

Goal 20

Goal BHAG Wilde Class 20

Strategy Driven

OCTOBER 16, 2013

They learned and practiced how to communicate effectively and resolve conflicts, build teams to succeed, lead meetings that didn’t waste time, lead change that would stick, walk the talk with our organizational values, and finally how to engage and manage our talent. Copyright 2007-2013 by StrategyDriven Enterprises, LLC.

Leadership 63

Leadership Training Peer Review Budgeting 63

Harvard Business Review

SEPTEMBER 23, 2016

That’s why many of them, particularly the largest ones, rely on full-time “talent management” professionals, who work in coordination with other parts of HR. These talent management people create processes for assessing leadership capabilities and set the strategy for upgrading leadership talent over time.

Talent Management 8

Talent Management Delegation Management Document 8

Deming Institute

JANUARY 5, 2017

Thankfully, I also had some very good managers who still fell victim to conventional wisdom management ideas, such as a store manager creating special sales incentives and contests that seemed silly and unnecessary. I had experience a bullying boss who didn’t listen to their employees.

Deming 46

Deming TQM Kaizen Crisis 46

Harvard Business Review

AUGUST 20, 2014

It has also helped shape the practice of management. Staying true to its roots as an engineering-centric company, Google has stood out both for its early skepticism of the value of managers as well as for its novel, often quantitative approaches to management decisions. How Google manages.

IPO 14

IPO Management Engineering Innovation 14

Harvard Business Review

MAY 16, 2017

The first step is to carefully review each job posting. So here’s how she made sure her résumé attracted the attention of hiring managers when she started applying for chief administrative officer (CAO) positions. Manage junior staff and evaluate performance. Here’s how.

COO 13

COO Chief Operating Officer Transportation Real Estate 13

Harvard Business Review

MAY 15, 2014

Sir Christopher Kelly, a former British senior civil servant, recently produced a damning report , which reviewed the events that led to the £1.5 s Co-operative Bank in June 2013. This shortfall resulted in its parent, Co-operative Group, ceding control of the bank to bondholders, including U.S. hedge funds.

Banking 8

Banking Project Enterprise Architecture CIO 8

Harvard Business Review

MAY 23, 2018

We investigated this topic when we studied how Nokia executives dealt with the company’s severe strategic challenges between 2007 and 2013. As part of this research, we conducted 120 interviews, including nine with board members and 19 with top managers. Practice #1: Increase trust by defining new conversational norms.

Strategy 8

Strategy Analysis Operations CFO 8

Harvard Business Review

OCTOBER 17, 2018

Nearly all physicians take on significant leadership responsibilities over the course of their career, but unlike any other occupation where management skills are important, physicians are neither taught how to lead nor are they typically rewarded for good leadership. Medicine involves leadership. Insight Center. The Future of Health Care.

Training 12

Training Leadership Health Care Education 12

Harvard Business Review

JULY 24, 2017

Change management can be a test for any organization. Several studies by Towers Watson show that just 25% of change management initiatives are successful over the long term. Change management certainly tested us. We have hired more than 5,000 new employees since beginning the effort in late 2013.) What did we do?

Management 10

Management IPO Diversity Long-term 10

Harvard Business Review

JUNE 18, 2014

Editor’s note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. Manager, Operations. Manager, Operations. To: Ioana Romana, VP Operations. Date: May 12, 2013 21:37. Date: June 6, 2013 20:16.

Case Study 12

Case Study Engineering Commitment Operations 12

Harvard Business Review

OCTOBER 2, 2018

Employees operate within a hierarchy and are well aware of the guidelines that dictate their behavior. ” Performance is subject to constant measurement and review — employees can anonymously report each other to higher-ups through an internal phone system. “It should be within the very DNA of the organization.”

Price 13

Price Decentralization Long-term CEO 13

Harvard Business Review

APRIL 23, 2014

There is a lot at stake here for GE’s operations strategy. In January 2013, Chip Blankenship, CEO of GE Appliances issued a challenge to the newly formed team: “You’re going to change every part the customer sees. In January 2013 the team came out with a “minimum viable product.” At times it drove the materials manager crazy.”

Ries 10

Ries Waterman Finance Learning-by-Doing 10

Harvard Business Review

MAY 6, 2013

I remember well when the idea of applying complexity science to management was first being eagerly discussed in the 1990s. Gallen had developed a management model based on systems thinking. Managers'' eyes were opened to the reality that organizations are not just complicated but complex.

Management 9

Management Short-term System Uncertainty 9

Harvard Business Review

JULY 31, 2014

The National Labor Relations Board ruling on Tuesday that McDonald’s could be held responsible for labor conditions in its franchisees’ operations has business groups and lawyers crying foul. McDonald’s says it will appeal, contesting the determination that it exercises “significant control” over the practices of its franchisees.

Supply Chain 8

Supply Chain Compliance Franchising How To 8

Harvard Business Review

DECEMBER 14, 2018

Writing in the Sloan Management Review, Boston College professor Gerald Kane noted that 87% of executives surveyed indicated that digital technologies will disrupt their industries to a great or moderate extent. Microsoft was able to do so largely due to its monopolization of the desktop operating system market. Minimize Pain.

Strategy 10

Strategy B2B Insurance Business Model 10

Harvard Business Review

MARCH 11, 2016

As economists who’ve been using lots of government data for a long time, we’ve always been delighted that the federal government had systematic, professionally managed programs for collecting data and publishing important information. These days, for studying anything related to online, 2013 is ancient history.

Merchandising 8

Merchandising Retail GDP Report 8

Harvard Business Review

NOVEMBER 3, 2014

He had spent the last two months interviewing for a position as director of operations at a sporting goods company. His resume was spot-on — he’d spent five years as a sporting goods sales rep and several years as an operations manager doing “everything from ordering for shops, to speaking with dealers, to sales.”

Management 8

Management Proposal CEO Human Resources 8

Terry Starbucker

DECEMBER 30, 2012

The team didn’t live up to its expectations, and your operating division is going to miss its budget target. I was noting a string of bad behavior incidents and morale issues, and suggested that the manager there needed to “get tougher” with his team. Happy New Year, and Lead Well in 2013!

Leadership 342

Leadership Short-term Budgeting Morale 342

Harvard Business Review

APRIL 12, 2016

Industry research, for example, shows that companies spent more than $24 billion on leadership and management training worldwide in 2013, an increase of 15% from 2012. Underlying this notion was the lack of tangible results that could be attributed to management training.

Leadership Development 8

Leadership Development Development Leadership Supply Chain 8

Harvard Business Review

DECEMBER 31, 2015

They saw it as an opportunity to completely transform the operation to improve care and the patient experience and to lower costs. To that end, they decided to have a team study how care is delivered, identify the barriers to smooth operations, and fix the barriers. It was fully integrated into emergency room operations at St.

Technology 8

Technology Mayo Health Care Engineering 8

Harvard Business Review

JULY 25, 2017

But our research suggests that a better way to manage low-wage workers in developing economies is to invest in them, which is good for both worker welfare and the company’s bottom line. In July 2013 we implemented a randomized controlled trial in five factory units in Bangalore operated by Shahi Exports Pvt.

Company 10

Company Training Bottom-up Rate of Return 10

Harvard Business Review

APRIL 13, 2017

Checklists describe several standard critical processes of care that many operating rooms typically implement from memory. In a related paper published in 2013 , Alexander Arriaga and colleagues had 17 operating-room teams participate in 106 simulated surgical-crisis scenarios. following the introduction of checklists.

Hawthorne Effect 16

Hawthorne Effect Airlines Efficiency Letter 16

Harvard Business Review

NOVEMBER 30, 2018

For example, the Lordstown, Ohio, factory that makes the Chevy Cruze is running one shift a day, down from three a few years ago, and last year produced 180,000 vehicles, down from 248,000 in 2013. Capital-intensive factories have a high-fixed-cost, low-variable-cost operating model. That is what GM is trying to do.

Restructuring 10

Restructuring Fixed Costs Consensus Operations 10

Harvard Business Review

APRIL 14, 2017

For example, our survey, which asked managers of 13 functions, from sales and marketing to procurement and finance, to indicate whether their departments were using AI in 63 core areas, found AI was used most frequently in detecting and fending off computer security intrusions in the IT department. Could Liberate 50% of Managers' Time.

Company 12

Company Survey Finance Engineering 12

Harvard Business Review

DECEMBER 23, 2016

The ManpowerGroup Contingent Workforce Index of 2013 showed 40% of all ManpowerGroup consulting engagements blended permanent and contingent workers. The disconnect between HR and Procurement often means either choice is suboptimal on its own, so operating managers circumvent both HR and Procurement.

Strategy 8

Strategy Span of Control Finance How To 8

Harvard Business Review

SEPTEMBER 23, 2015

In 2013, about 96% of eligible heart attack Medicare patients received this basic medication, which means 5,761 patients admitted for heart attack did not. A collaboration of the editors of Harvard Business Review and the New England Journal of Medicine , exploring cutting-edge ways to improve quality and reduce waste. Insight Center.

Survey 8

Survey Health Care Process Quality 8

LDRLB

MAY 26, 2014

Everybody was expanding and growing and you had this really crazy stuff going on, people who didn’t know how to operate in a competitive market. People like Braniff and People Express, even one of the startups, and Laker, they just didn’t quite know how to operate without the regulators as their customers. LARRY: Here it is.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Harvard Business Review

FEBRUARY 19, 2013

What's striking about Fast Company's 2013 list of the world's 50 most innovative companies is the relative absence of large, established firms. First, he says, the focus of an established firm is to execute an existing business model — to make sure it operates efficiently and satisfies customers.

Innovation 8

Innovation Company Business Model Bottom-up 8

Harvard Business Review

SEPTEMBER 10, 2018

Since at least the time of Frederick Taylor, the father of “scientific management,” control has been central to corporate organization: Control of costs, of prices, of investment and—not least—of people. When a new project comes in, the manager does not devise a plan to complete it. billion in revenue in 2013.

Team 14

Team Scientific Management Taylorism Taylor 14