Strategy Driven

JULY 28, 2019

You can see this play out in your daily operations and ultimately in the P&L. Too many leaders assume that just because they have spoken, their teams are all on the same page with them — and everything will proceed from there. As a leader, you are constantly trying to maximize the magical effort to effectiveness equation (a.k.a.

Agility 62

Agility P&L Intangible Assets Team 62

The Practical Leader

AUGUST 30, 2023

The consultant will interview key leaders and staff, run focus groups, and gather input from a variety of sources. Sounds like he operated by the classic autocrat’s creed; “All those opposed to my plan, respond by saying ‘I resign.'” The king micromanaged and pushed hard for quick delivery.

Energy 52

Energy Power Focus Group Decentralization 52

N2Growth Blog

NOVEMBER 28, 2023

This includes evaluating whether the board composition is diverse and well-aligned with the organization’s goals, whether there are clear roles and responsibilities defined for board members, and whether the board operates with transparency and integrity.

Compliance 402

Compliance Risk Management Objective Process 402

The Practical Leader

MAY 15, 2019

She writes, “The accidents and the resulting media attention together create a real wake-up call for Boeing… what’s required, however, is more than operational fixes. Is your team or organization multiplying moose in your meeting rooms and workplaces? It is nothing less than a full organizational culture change.”

Open-book 92

Open-book Consensus Engineering Brainstorming 92

Lead Change Blog

JUNE 5, 2018

We’re excited to share posts from leadership experts from around the globe on the topics of communication, employee performance and engagement, personal and professional development, productivity, team building, and more. Sean Glaze of Great Results Team Building submitted Top 11 Inspirational Songs to Motivate Your Team.

Leadership Development 248

Leadership Development Development Leadership Simon 248

Strategy Driven

JANUARY 31, 2022

You can also split your call center into teams and set up a friendly competition. When you break up your call center into more teams, you can have more awards given. Set Goals for Your Team. This might be hard to do with remote teams. You would need to rely on video calls and online conferences to connect with your team.

Call Center 106

Call Center Incentives Productivity Products 106

Mike Cardus

DECEMBER 12, 2012

Having a solid strategic plan will allow your company and team to flourish and accomplish needed results. In the ‘ High Performance Team Building ’ class a smart friend Brian Pagkos shared an idea he had ‘SNOT Analysis’ strengths, needs , opportunities, threats. While preparing for a focus group meeting it came to me NOISE.

Strategic Planning 158

Strategic Planning SWOT Analysis Planning 158

LDRLB

APRIL 13, 2020

Consider a few examples: “The company’s primary objective is to maximize long-term shareholder value while adhering to the laws of the jurisdictions in which it operates and at all times observing the highest ethical standard.” ” You probably got bored right at the phase “long-term shareholder value.” Get The Free Course.

Mission Statement 120

Mission Statement Motivation Long-term Customer Loyalty 120

Skip Prichard

JUNE 22, 2020

Teams with strong positive cultures can weather short-term blows to engagement, such as economic downturns, anxiety over mergers, or increased competition. The right culture makes it easy for employees to create the connections needed to foster collaboration and unite teams as they work toward common goals.

How To 107

How To Middle Management Reputation Short-term 107

Ron Edmondson

MARCH 5, 2020

Just like the people they lead, they become protective of the way things operate. This may need to be the subject of another post, but one example of how I have tried to address this lid is with what I call “focus groups”. I try to do this every time I assign a task or make a request of someone on our team. (By

Bureaucracy 56

Bureaucracy Brainstorming Guidelines Edmondson 56

Strategy Driven

MAY 20, 2021

Lastly, you need this data to produce an analysis report, a document that your team can use to optimize their work. They aren’t all your competition – some just operate in the same industry, but offer entirely different products and solutions. But, before you can use this data, you need to obtain it first? How can you do this?

Analysis 123

Analysis Marketing Trends Audience 123

HR Digest

AUGUST 14, 2023

When training was nothing more than a mere suggestion, and the only development opportunities were the occasional team-building retreats? Is it increasing revenue, improving customer satisfaction, or enhancing operational efficiency? Use surveys, interviews, or focus groups to gather their insights and opinions.

Training 98

Training Succession Objective Learning-by-Doing 98

LDRLB

APRIL 13, 2020

Consider a few examples: “The company’s primary objective is to maximize long-term shareholder value while adhering to the laws of the jurisdictions in which it operates and at all times observing the highest ethical standard.” ” You probably got bored right at the phase “long-term shareholder value.”

Mission Statement 78

Mission Statement Motivation Long-term Customer Loyalty 78

Harvard Business Review

OCTOBER 12, 2018

To effectively bring together the what and the why — a problem and its cause, in order to find a probable solution — leaders need to combine the advanced capabilities of big data and analytics with tried-and-true qualitative approaches such as interviewing groups of individuals, conducting focus groups, and in-depth observation.

Team 12

Team Analysis Focus Group Influence 12

Skip Prichard

AUGUST 25, 2019

There’s nothing wrong with operating out of self-interest. Over 20 years, we looked at the difference between leadership teams that successfully “moved the needle” on the culture and those that didn’t. He can tell you what’s moving in the right direction—and where we’re getting loose and need to tighten up operations.

Competitive Advantage 92

Competitive Advantage Leadership Analysis Tips 92

Coaching Tip

JULY 22, 2011

Are teams missing targets? Are business units operating in silos? Additionally, employee surveys and focus groups can be beneficial. Here are seven such failures and how to avoid them: . Failure to acknowledge what’s happening. Pay attention to the warning signs of broken or eroded trust. Are workers disengaged?

Energy 95

Energy Bottom-up Commitment Globalization 95

The Practical Leader

SEPTEMBER 30, 2020

Many leadership teams seem to think that talking about agility will magically transform their organizations. A department, division, or organization’s culture ripples out from its leadership team. Organizational behavior reflects leadership team behavior. Leadership Team Planning ( click for typical agenda).

Agility 110

Agility Team Leadership Storytelling 110

Next Level Blog

JULY 23, 2010

The Lloyds team was on board the rig about a month before it blew and conducted a safety survey and a number of focus groups with Transocean crew members over the course of several days. Heres the passage from the article that really hit home with me.

Executive Coaching 167

Executive Coaching Open-book Blog Report 167

Harvard Business Review

APRIL 27, 2018

A new research study I led at CTI uncovers, through a nationally representative survey of 3,212 individuals with STEM credentials, and through dozens of additional interviews and focus group conversations, the differentiators of success for women in STEM. Yet 82% of women in STEM say their contributions are ignored.

Succession 14

Succession Reputation Focus Group Leadership Styles 14

Harvard Business Review

OCTOBER 4, 2013

It has a more rigorous organization structure that divides responsibilities between the innovation team and development team, and strengthens management around the opportunity pipeline. These teams have disciplined processes to get the technology to market, generally with a one- to two-year product horizon.

Technology 8

Technology Innovation Kaizen Chief Executive Officer 8

Harvard Business Review

NOVEMBER 19, 2018

Using our robust data archive system which captures electronic health record, medical and prescription claims, and other information, we create dashboard displays for use by leadership, operational teams, and clinicians to reveal population-level trends and identify patients and clinicians for targeted interventions.

System 10

System Health Care Review Focus Group 10

Harvard Business Review

AUGUST 31, 2017

Missed medical appointments, or “no-shows,” often create several operational challenges as well, from difficulties rescheduling clinical staff to interference with patient care and treatment. After this phase, the team would brainstorm possible solutions, and then begin rapid prototyping to test them.

Health Care 14

Health Care Transportation Mayo Cost 14

Harvard Business Review

AUGUST 31, 2018

Firms with the most ethnically diverse executive teams were 33% more likely to outperform their peers on profitability, and those with executive-level gender diversity worldwide had a 21% likelihood of outperforming their industry competitors. Sixteen women were interviewed and seven others participated in a focus group.

Management 13

Management Tacit Knowledge Diversity Leadership Pipeline 13

Harvard Business Review

FEBRUARY 13, 2013

I featured Ronn, a former P&G executive (and current executive coach and entrepreneur), in several places in The Little Black Book of Innovation , most notably for his rant against the evils of focus groups. Ronn agrees, but notes that the responsibility for such systemic work ultimately rests with a company's leadership team.

Innovation 11

Innovation Competitive Advantage Leadership Christensen 11

Harvard Business Review

OCTOBER 9, 2017

The medical literature increasingly offers potential solutions to the inefficiencies that rob patients of physicians’ time and attention, including delegating lower-expertise tasks to non-physician team members, improving the design of the electronic health system, and greatly reducing the paperwork bureaucracy that adds little or no value.

Balanced Scorecard 11

Balanced Scorecard Contingency Plans Active Listening Guidelines 11

Harvard Business Review

JULY 17, 2015

But before the hiring team starts measuring candidates’ culture fit, they need to be able to define and articulate the organization’s culture – its values, goals, and practices — and then weave this understanding into the hiring process.

Diversity 8

Diversity Human Resources Environment Long-term 8

Harvard Business Review

JULY 24, 2017

We hired roughly 1,000 new employees in approximately 15 months to build our operations, human resources, compliance, and technology teams. (We What I did know was that I, and our leadership team, needed to solicit feedback — a lot of it. We have hired more than 5,000 new employees since beginning the effort in late 2013.)

Management 10

Management IPO Diversity Long-term 10

Harvard Business Review

JANUARY 27, 2012

But this keeps control, ownership, and responsibility firmly in the hands of a central team. So Apple stores, JetBlue Airways , and others deliver employee survey results directly to operating managers, who can then sponsor shop-floor change initiatives.

Survey 17

Survey Customer Loyalty Metrics Loyalty 17

Harvard Business Review

AUGUST 7, 2018

The HR team and senior management would bend over backwards to identify what would satisfy staff. For some managers, this seems initially like putting the cart before the horse. The reason? They’re so used to thinking operationally rather than strategically that putting “self” first seems like heresy.

Strategic Planning 15

Strategic Planning Planning Document Airlines 15

Harvard Business Review

APRIL 29, 2015

Brian started out working with two like-minded colleagues, but he soon attracted a broader team of coders and supporters. He had no formal authority as a leader, operating without any title or mandate. Brian’s prior work gave him the chance to step in and help the team build that data control feature for the product launch.

Strategy 8

Strategy Power Idea Generation Project 8

Harvard Business Review

OCTOBER 10, 2011

In recent years, however, leading companies such as Zappos and Apple have led a revolution in creating great customer experiences: They make wowing customers a priority for every frontline employee, not just a central team at headquarters. There is no waiting for analysis and recommendations from some central team.

Tactics 14

Tactics Customer Loyalty Survey Loyalty 14

Harvard Business Review

OCTOBER 11, 2012

Disney admitted its studio would have an operating loss of $80-$120 million, making the film arguably the biggest flop of all time. Sales teams could be equipped with likely sales for a given film to sell appropriately. Investors can understand the economic consequences and break-even thresholds of films.

Film 16

Film Franchising Budgeting Audience 16

Harvard Business Review

OCTOBER 11, 2012

Disney admitted its studio would have an operating loss of $80-$120 million, making the film arguably the biggest flop of all time. Sales teams could be equipped with likely sales for a given film to sell appropriately. Investors can understand the economic consequences and break-even thresholds of films.

Film 15

Film Franchising Budgeting Audience 15

Harvard Business Review

APRIL 4, 2014

Many communities are focused on particular diseases and focus groups, offering a locus of conversation on specific topics. Meeting the regulatory needs of any health care organization takes planning, flexibility, and cooperation across teams. Customer service Customers Health Operations'

Health Care 8

Health Care Policies Porter System 8

Strategy Driven

NOVEMBER 8, 2010

Separate from your sales and support teams, these community leaders should have the ability to advise members of the community on how to best participate with the company and with each other. Pitfall #7: Neglecting employees, partners, investors, or customers when building your Social Nation.

Media 50

Media Follow-up Software Newsletter 50

HR Digest

NOVEMBER 9, 2023

Diverse Compensation Committee Ensure that the compensation committee or team responsible for making decisions about compensation includes individuals from diverse backgrounds and perspectives. Conduct regular surveys, focus groups, or town hall meetings to understand employee perspectives on fairness and equity in compensation.

System 52

System How To Benchmarking Diversity 52

Harvard Business Review

MARCH 31, 2016

Boosting engagement in wellness can only be achieved when workers own the program, understand how they and the company benefit, and are given a meaningful voice in its ongoing operation. There are a few simple ways to start doing this.

Planning 8

Planning Incentives ROI Long-term 8