HR Digest

MAY 1, 2019

The contribution of technology in improving customer experience is well documented, but little has been done in using it for enriching workplace experiences. Diane Gherson is a trailblazer when it comes to introducing agile technologies in the gamut of Human Resources. Digital technologies forced-disruption of all that.

Agility 90

Agility Self-aware Innovation Human Resources 90

Eric Jacobson

NOVEMBER 27, 2013

Last month, the Kansas City Business Journal published its list of 2013 Best Places To Work Companies in the Kansas City metro. As you review the winning companies profiles (the publication''s October 4, 2013 issue), you''ll notice that wellness and fitness programs and perks are common among this year''s winners.

Henderson 50

Henderson Hotels Ryan Company 50

Six Disciplines

SEPTEMBER 3, 2015

The Commerce Department’s National Institute of Standards and Technology (NIST) has named Casey Mackert, Director of Baldrige Services and Dr. Jan Garfield, Baldrige Client Coach at Six Disciplines Consulting Services in Findlay, Ohio, to the Board of Examiners for the 2015 Malcolm Baldrige National Quality Award. GAITHERSBURG, Md.—The

Quality 70

Quality Health Care Case Study Education 70

Chartered Management Institute

DECEMBER 2, 2013

Big Data, and its close cousin the Internet of Things, are among the trendier terms of 2013. Google, for example, uses human capital analytics to encourage a coaching style among managers – because the analysis reveals this to be the most effective leadership style. Ultimately, technology has to serve us, not the other way around.

Leadership Styles 83

Leadership Styles Human Capital Ethics McKinsey 83

Deming Institute

MAY 26, 2016

Tim Higgins, NASA System & Mission Assurance Specialist. Kentaro Toyama, Associate Professor, University of Michigan – School of Information and Author of ”Geek Heresy: Rescuing Social Change from the Cult of Technology”. Ian Bradbury, President and CEO of Peaker Services, Inc. Kevin Cahill, Executive Director of The W.

Deming 28

Deming Conference P&L Seminar 28

Strategy Driven

APRIL 4, 2016

This was the context when on Christmas day 2013, the then designated Prime Minister Mehdi Jomaa offered me the aforementioned thankless and non-lucrative opportunity. I was asked to be Minister of Higher Education, Scientific Research, and Information & Communication Technologies. How could I refuse? Turbulence. So did we succeed?

How To 50

How To Chief Information Officer Tourism Politics 50

Skip Prichard

JULY 22, 2019

Whether you have invented an amazing new technology or product, you could still fail. He is credited with inventing the phonograph, the motion picture camera, the alkaline battery, and, most importantly, the electric light bulb and the accompanying distribution system for electric power. Innovation Capital. Moreover, it’s hard. “I

Innovation 80

Innovation Social Capital Reputation How To 80

Mike Cardus

JANUARY 17, 2013

The 2013 program runs from March 6 to May 1. Teams are often placed together with little to no system for knowing how to effectively achieve goals and how to overcome challenges in the team process. David Monroe, Director of Community and Technology Development Community Connections of New York. LEARNING OBJECTIVES.

Team Building 124

Team Building Team Class Committee 124

Skip Prichard

JUNE 3, 2020

For centuries, we’ve built and organized scientific and technological knowledge through testable explanations and predictions. Managers are no exception, especially when incentives favor finding causal relationships between variables that are difficult to measure, such as changes in leadership style and team performance.

Power 94

Power Kahneman Open-book Learning-by-Doing 94

Harvard Business Review

JANUARY 3, 2013

Easing into the New Year, one big hope we have for 2013 is that women continue to bridge the gender gap in terms of pay equality and access to leadership positions. Women have fewer leadership role models and they arguably have greater demands outside of work competing for their attention. That sounds like progress.

Leadership Pipeline 8

Leadership Pipeline Short-term Venture Funding Career 8

Strategy Driven

NOVEMBER 7, 2013

The last decade ushered in an economic meltdown and technological breakthroughs that have forever changed the business world as we knew it. Ohno’s inventions became the foundation of the quality movement that swept the world starting in the 1970s and ’80s and evolved into what is today known as the Toyota Production System.

Ohno 50

Ohno Productivity Products Six Sigma 50

Strategy Driven

JUNE 19, 2015

Houston Symphony Orchestra, 100th in 2013. University of Texas System, 50th. Technology is but one tool of the trade. Trait-centered Leadership vs. Servant Leadership. Civil Rights Act, 50th. Beatles coming to America, 50th. The Port of Houston, 100th in 2014. The Astrodome, 50th. Houston Ballet, 60th.

Case Study 50

Case Study Open-book Learning Curve Learning-by-Doing 50

Harvard Business Review

AUGUST 28, 2017

While it’s clear that CEOs need to consider AI’s business implications, the technology’s nascence in business settings makes it less clear how to profitably employ it. While investment in AI is heating up, corporate adoption of AI technologies is still lagging.

Survey 12

Survey Execution First-mover Advantage Technology 12

Harvard Business Review

OCTOBER 22, 2013

The Centers for Medicare and Medicaid Services, the agency overseeing the technically troubled Affordable Care Act exchanges , has done a far better job concealing the details of its systems design, development, and deployment practices than producing working websites. That’s what serious systems developers do. Are they right?

Software 9

Software System Project Learning-by-Doing 9

Strategy Driven

JUNE 4, 2013

Organizational performance measurement systems are complex constructs that significantly impact leadership decisions, employee behaviors, and management processes and systems. Acceptance of a new or upgraded performance monitoring system centers on metric and report accuracy. Technology Related Challenges.

System 72

System Metrics KPI Document 72

Harvard Business Review

DECEMBER 28, 2017

” Once one of Africa’s most developed markets – with a solid education system, good infrastructure, and a relatively large middle class – decades of mismanagement have cost Zimbabwe. Zimbabwe’s new leadership faces a challenging task. billion in 1997 to U.S. billion a decade later.

Banking 8

Banking First-mover Advantage Politics Finance 8

Harvard Business Review

APRIL 25, 2013

The Conversation is also a 1974 film by Francis Ford Coppola whose themes include the role of technology in society and being so focused on what you are doing that you forget why you are doing it and become oblivious to what is happening around you. made me break out in cold sweats. CIOs today must adapt or risk being marginalized.

CIO 8

CIO ROI Agility Information Technology 8

Harvard Business Review

DECEMBER 14, 2018

Companies increasingly use digital technologies to circumvent distributors and enter into direct relationships with their end-users. Writing in the Sloan Management Review, Boston College professor Gerald Kane noted that 87% of executives surveyed indicated that digital technologies will disrupt their industries to a great or moderate extent.

Strategy 11

Strategy B2B Insurance Business Model 11

Harvard Business Review

APRIL 23, 2014

In January 2013, Chip Blankenship, CEO of GE Appliances issued a challenge to the newly formed team: “You’re going to change every part the customer sees. In January 2013 the team came out with a “minimum viable product.” Traditional financial systems are risk mitigation tools, and there is typically no weighting on speed.

Ries 11

Ries Waterman Finance Competitive Advantage 11

Harvard Business Review

MAY 21, 2014

They are, after all, the company’s steadfast guidance system, charged with keeping an even keel in rough waters. To that end, Diebold recruited a new CEO in 2013, Andy W. Mattes, who had previously led major divisions at Hewlett-Packard, Siemens, and other technology-laden companies.

Innovation 8

Innovation Committee Charan Technology 8

Harvard Business Review

MARCH 9, 2018

This kind of unfortunate decision has happened over and over again, in wave after wave of transformative business technology. Therefore, no managers should view digital — or any other major technological innovation — as their sure salvation. It is multi-faceted and diffuse, and doesn’t just involve technology.

Technology 8

Technology Business Model CEO Marketing 8

Harvard Business Review

FEBRUARY 7, 2014

In 2013, Management Research Group (MRG) completed a large scale global study addressing this question. We evaluated the leadership practices and effectiveness of 60,000 managers and executives in 140+ countries and 26 industries. It also means thinking systemically. So how can organizations develop strategic leaders?

Organization 15

Organization Development Tactics Strategic Planning 15

Harvard Business Review

NOVEMBER 4, 2014

In 2013, the company released a service called Virtual Technician to help existing drivers while also enabling new business models and revenue streams. To the senior leadership team, this wasn’t just about telematics or new revenue. Disruptive innovation Information & technology Internet' Build and share a transformative vision.

Engineering 10

Engineering CIO Disruptive Innovation Uncertainty 10

Harvard Business Review

NOVEMBER 4, 2014

In 2013, the company released a service called Virtual Technician to help existing drivers while also enabling new business models and revenue streams. To the senior leadership team, this wasn’t just about telematics or new revenue. Disruptive innovation Information & technology Internet' Build and share a transformative vision.

Engineering 10

Engineering CIO Disruptive Innovation Uncertainty 10

Harvard Business Review

OCTOBER 17, 2017

In the UK alone, a 2014 report from the chief medical officer for England estimates, the number of sick days lost to “stress, depression, and anxiety” increased by 24% from 2009 to 2013. Soon, face- and voice- recognition technology will almost certainly be good enough to provide a richer experience to these and other use cases.

Stress 9

Stress Self-aware Software Emotional Intelligence 9

Harvard Business Review

FEBRUARY 2, 2015

This is the kind of technology—and the type of firm—that will make renewable energy more efficient and more cost-effective. Indeed, in a world where globalization and rapid technological changes are the norm, manufacturing, high-tech development, and innovation clearly require a different level of support.

Industry 8

Industry McKinsey Engineering Innovation 8

Harvard Business Review

MAY 2, 2013

As Erik Brynjolfsson said, to succeed in the future, " We must reinvent our organizations and our whole economic system.". Also, the concept of digital business ecosystems has drawn more academic business , economics , process , scientific , mathematic , systems theory , and engineering attention than any other business idea.

CIO 8

CIO Competitive Advantage Agility Hamel 8

Harvard Business Review

JULY 24, 2012

Her company has the bold goal to attract and train hundreds of thousands of new networking professionals by offering certification courses in networking technology and other training resources. Last August, they pledged to hire 1,000 veterans and spouses of active duty soldiers by the end of 2013 - a noble commitment.

Discount 15

Discount Training Insurance Education 15

Harvard Business Review

MAY 15, 2014

s Co-operative Bank in June 2013. One section highlights the problems the bank encountered as it attempted to replace its core banking systems, a program that was cancelled in 2013 at a cost of almost £300 million. that has both organizational and technological components. IT management Leadership Project management'

Banking 8

Banking Project Enterprise Architecture CIO 8

Harvard Business Review

FEBRUARY 12, 2016

People were asked about GM products, upholstery textures, colors, vehicle designs, and technology, and their feedback was incorporated into GM vehicles. How technology is changing the way we work. Weaver’s staff sent three million mailings a year to GM and non-GM customers, achieving a remarkable 25% response rate.

Media 8

Media Automotive Globalization Active Listening 8

Harvard Business Review

OCTOBER 4, 2013

With guidance from Paul English, chief technology officer of Kayak, we borrowed a common tool from business — professional virtual communities (PVCs) — and adapted it to leverage the wisdom of the crowds. As of July 2013, there were 50 private communities. The Launch. What features would make the site inviting, accessible, and useful?

Globalization 9

Globalization Health Care Information Technology Chief Technology Officer 9

Harvard Business Review

OCTOBER 18, 2013

Here’s how Banner Health, one of the nation’s largest health systems, did it. Similar to health systems across the country, during the financial crisis Banner experienced substantial declines in patient volume and reductions in reimbursements amounting to hundreds of millions of dollars.

Cost 8

Cost Health Care Six Sigma Insourcing 8

Harvard Business Review

OCTOBER 15, 2014

The US-based company used to be a diversified industrial group, with activities in all types of glass, chemicals, paints, optical materials, and biomedical systems. vehicles decreasing from 40% of total in 2000 to 17% in 2013), by destination (e.g., from 80% in 2000 to 50% in 2013), and by exposure to the economic cycle.

Company 11

Company Chemicals Short-term How To 11

Harvard Business Review

FEBRUARY 8, 2016

There was similar, though less dramatic, variation across sectors as well: financial services, health care, utilities, and telecommunications were relatively welcoming to female leadership, while fewer women were found at the top in basic materials, technology, energy, and industrial sectors. The quota policy has its critics.

Bottom-up 8

Bottom-up Diversity Policies Telecommunications 8

Harvard Business Review

JANUARY 29, 2015

How can these companies overcome the inevitable leadership, organizational, and cultural challenges involved? Bill and his team set out to develop a system that could bring all GE machines onto one efficient cloud -connected platform. It also required us to amend our compensation practices to be competitive in the technology space.”

Software 8

Software Six Sigma Insourcing P&L 8

Harvard Business Review

NOVEMBER 5, 2013

The Boston Red Sox 2013 World Series championship will long be remembered as proof that you can turn around nearly anything. Others need a course correction while still profitable (Microsoft), or a momentum shift because of disruptive new technologies (newspaper companies). Change management Leadership'

How To 9

How To Airlines Open-book CEO 9

Harvard Business Review

JANUARY 28, 2013

82% of the CEOs in the survey said they were going to spend time changing their customer strategies in 2013. And third, how do you interact with customers both personally and enabled by technology? After dissecting the issue, we expect that people will be looking at deals in 2013 but they'll be smaller. No we're not.

Survey 8

Survey CEO Insurance Supply Chain 8