The Practical Leader

MAY 15, 2019

She writes, “The accidents and the resulting media attention together create a real wake-up call for Boeing… what’s required, however, is more than operational fixes. It is nothing less than a full organizational culture change.” ” This is a classic moose-on-the-table problem. What should I/we stop doing?

Open-book 92

Open-book Consensus Engineering Brainstorming 92

The Horizons Tracker

APRIL 1, 2020

A recent report from the innovation group Nesta suggests that there are six million people in the UK who are in such a precarious position, and they caution that without assistance, these people will be stuck in a cycle of either low-pay and insecure employment or forced out of the workforce entirely.

Parcell 99

Parcell Participative Crisis Report 99

HR Digest

AUGUST 14, 2023

Is it increasing revenue, improving customer satisfaction, or enhancing operational efficiency? Effective training materials are not just informative; they are engaging, interactive, and tailored to the needs of your learners. Use surveys, interviews, or focus groups to gather their insights and opinions.

Training 98

Training Succession Objective Learning-by-Doing 98

Strategy Driven

MAY 20, 2021

Oxford’s Learning Dictionaries have a very simple definition for this: “The activity of gathering information about conditions that affect a marketplace”. They aren’t all your competition – some just operate in the same industry, but offer entirely different products and solutions. What Is Market Analysis? Key takeaways.

Analysis 123

Analysis Marketing Trends Audience 123

Skip Prichard

JUNE 22, 2020

The culture required to drive a strategy of innovation is different from the culture required to develop efficiency or operational excellence. Corporate leaders that operate with an ivory tower mentality are likely to find their tower tumbling down. Interview relevant personnel; hold focus groups and conduct employee surveys.

How To 110

How To Middle Management Reputation Short-term 110

Strategy Driven

JULY 28, 2019

You can see this play out in your daily operations and ultimately in the P&L. Conduct focus groups, one on one’s, and surveys to get a strong grip on the current state of your business culture. Please follow him on instagram , twitter , LinkedIn , and/or his website for more information and engagement.

Agility 63

Agility P&L Intangible Assets Team 63

Lead Change Blog

JUNE 5, 2018

Through our quantitative research of more than 750,000 leaders and employees inside some of the world’s leading organizations, and in the many focus groups we conduct every year, we’ve identified these 11 attributes that matter most.” Discover David on Twitter at @thoughtpartner. The economic feature is obvious.

Leadership Development 248

Leadership Development Development Leadership Simon 248

HR Digest

NOVEMBER 9, 2023

This also needs to extend to data categorized by job roles, departments, and any relevant demographic information such as gender, ethnicity, and tenure. Recruitment and Retention : Transparent salary information enhances recruitment efforts by attracting candidates who can see a clear and fair compensation structure.

System 52

System How To Benchmarking Diversity 52

Mike Cardus

DECEMBER 12, 2012

While preparing for a focus group meeting it came to me NOISE. I’ve led this with larger teams you can break the group into teams of 6 or less and they each work independently then get together and share ( or the facilitator finds commonalities and categorizes them) OR lead a series of focus groups with smaller team separately.

Strategic Planning 158

Strategic Planning SWOT Analysis Planning 158

Skip Prichard

AUGUST 25, 2019

There’s nothing wrong with operating out of self-interest. How they show up informally. How about the fourth one “How they show up informally.” How you show up in informal settings, when you’re not working from a script or a PowerPoint deck, has a huge impact on culture. Let’s be candid: That’s part of the job.

Competitive Advantage 97

Competitive Advantage Leadership Analysis Tips 97

Coaching Tip

JULY 22, 2011

Are business units operating in silos? Additionally, employee surveys and focus groups can be beneficial. Failure to provide information. Help employees feel involved and in the know by sharing as much as information as possible. Failure to acknowledge what’s happening. Are workers disengaged?

Energy 95

Energy Bottom-up Commitment Globalization 95

Strategy Driven

JUNE 6, 2014

Every community relations program has five steps: Learn what each community thinks about the company and, therefore, what information needs to be communicated to each public. Conduct focus groups. Provide management with information that justifies their confidence. Name and address information required.

Franchising 79

Franchising Marketing Strategy Strategic Planning 79

Next Level Blog

JULY 23, 2010

The Lloyds team was on board the rig about a month before it blew and conducted a safety survey and a number of focus groups with Transocean crew members over the course of several days. Create ways to gather information around silos and organizational channels. Heres the passage from the article that really hit home with me.

Executive Coaching 166

Executive Coaching Open-book Blog Report 166

Harvard Business Review

AUGUST 24, 2012

Alstom keeps trains ready to run each morning for railroad operators rather than just selling the rolling stock to them. We believe that it is the way of the future and that we are moving toward a "solution economy" where organizations focus on what they are really good at, relying on their suppliers' "solutions" to take care of the rest.

B2B 13

B2B Business Objectives Focus Group Marketing 13

Harvard Business Review

OCTOBER 12, 2018

To effectively bring together the what and the why — a problem and its cause, in order to find a probable solution — leaders need to combine the advanced capabilities of big data and analytics with tried-and-true qualitative approaches such as interviewing groups of individuals, conducting focus groups, and in-depth observation.

Team 9

Team Analysis Focus Group Influence 9

Harvard Business Review

NOVEMBER 19, 2018

Using our robust data archive system which captures electronic health record, medical and prescription claims, and other information, we create dashboard displays for use by leadership, operational teams, and clinicians to reveal population-level trends and identify patients and clinicians for targeted interventions.

System 8

System Health Care Review Focus Group 8

Harvard Business Review

OCTOBER 2, 2018

Others lack the processes and operational capabilities to target them with personalized communications and experiences. To instill empathy as a universal value, one that informs everything their organization does, leaders must do more than give it lip service. And it’s pretty rare. According to PwC , only 38% of U.S.

Short-term 9

Short-term Learning-by-Doing Participative Human Resources 9

Harvard Business Review

MARCH 5, 2012

Yes, political hacktivists brag about Web pages defaced and customer information released over the Internet, but companies rarely reveal the attacks that result in the loss of valuable intellectual property — business plans, proprietary technologies or fraudulent payments.

Supply Chain 12

Supply Chain Risk Management Hedge Banking 12

Harvard Business Review

MAY 28, 2015

Women are swimming in health information but don’t know which sources to believe: 53% think they can get the best health information online while only 31% of these women trust online sources. Not only are women starved for resources, but they don’t trust the professionals who try to serve them.

Health Care 8

Health Care Industry First-mover Advantage Market Segmentation 8

Harvard Business Review

OCTOBER 9, 2017

Clinicians become more likely to provide ineffective or undesired treatment and miss pertinent information that would have altered the treatment plan and are often blind to patients’ lack of understanding. They don’t have the benefit of pooled knowledge, ability to make fully informed mutual decisions, or time to build trust.

Balanced Scorecard 9

Balanced Scorecard Contingency Plans Active Listening Guidelines 9

Harvard Business Review

APRIL 29, 2015

He had no formal authority as a leader, operating without any title or mandate. We started with focus groups drawn from both our graduate class at Northwestern University and a global high-potential program we run at Aon. But Brian’s accomplishment challenges conventional definitions of strategic leadership.

Strategy 8

Strategy Power Idea Generation Project 8

Harvard Business Review

AUGUST 17, 2016

Econometricians, computer scientists, and information systems (IS) professionals often manage social listening efforts and their skills in database management and big data analytics are essential. At issue is the fundamental difference between information and meaning. Information and meaning work at cross purposes.

Media 8

Media Sample Brand Marketing 8

Harvard Business Review

APRIL 4, 2014

Even at high levels of policy or strategy discussions, it is common to hear, “when I was at the doctor…” or “when my mom was sick…” And while we can gain insights from these personal encounters, it’s critical to remember that our expertise inside the field strongly informs our experience. Customer service Customers Health Operations'

Health Care 8

Health Care Policies Porter System 8

Harvard Business Review

MARCH 17, 2014

By making concepts real, we can more intimately understand the underlying mechanics and make informed judgments. Live prototyping replaces techniques like surveys, bases testing, and focus groups. It’s important to calibrate what degree of “roughness” is going to be acceptable based on the market in which you’re operating.

Retail 8

Retail Focus Group Brand Marketing 8

Harvard Business Review

FEBRUARY 24, 2014

We examined the cost determinants in the operating rooms, intensive care units, and on the patient floor and found that unwarranted variation in the care process negatively affected the value of care (outcomes divided by cost). Recovery Planning information on how patients should care for themselves after discharge.

Mayo 8

Mayo Education Software Participative 8

Harvard Business Review

OCTOBER 10, 2011

And these companies build closed-loop learning into their daily operations so that they're constantly improving. You would do this often enough to generate a steady stream of information about engagement levels and ideas for improvement. These efforts earn these companies deep, long-lasting customer loyalty.

Tactics 13

Tactics Customer Loyalty Survey Loyalty 13

Harvard Business Review

AUGUST 31, 2017

Missed medical appointments, or “no-shows,” often create several operational challenges as well, from difficulties rescheduling clinical staff to interference with patient care and treatment. Often, the feedback indicates when or how to modify solutions, or whether to go back and gather more information.

Health Care 10

Health Care Transportation Mayo Cost 10

Harvard Business Review

DECEMBER 13, 2016

A team of engineers, designers, operations specialists, and clinicians was assembled and led by an experienced, well-respected physician “chief engineer” whose vision for the future of care was disruptive. The research that informed the creation of the Care in Place model took a physician and two engineers four months to complete.

Health Care 8

Health Care Innovation Insurance P&L 8

Harvard Business Review

MAY 19, 2011

In focus groups throughout the state, mothers routinely believed that they were doing their best for their kids. Even with information, however, there's a gap between what people intend to do and what they actually do. The biggest barrier, it turned out, was simply a long-held belief that fast food operators were the enemy.

Succession 12

Succession Long-term Short-term Budgeting 12

Harvard Business Review

JUNE 26, 2014

We built something that would give our clients access to better images, better information about products, and ways to communicate with each other. The impact that had on the operations and culture was significant. My kids are my best focus group. We scouted the right talent, and put in the blood, sweat and tears.

Brand 8

Brand CTO Marketing Retail 8

Strategy Driven

NOVEMBER 8, 2010

Yes, set up a “focus group” of employees to serve as community leaders who will shepherd your company into the social networking world, but don’t put all of the power in their hands. Barry has published five books on the value of social and information networks.

Media 50

Media Follow-up Software Newsletter 50

Harvard Business Review

AUGUST 20, 2018

Lean was designed to inform the founder’s vision to operate at speed, not as a focus group for consensus for those without deep convictions. It has to find product-market fit before running out of cash. Lean makes sense when capital is scarce and when you need to keep burn rates low.

IPO 8

IPO First-mover Advantage Business Model Agility 8

Harvard Business Review

NOVEMBER 12, 2018

Maybe there’s an email chain through which new parents in the marketing department swap out gently used baby gear, and maybe Mary over in finance has a reputation as an “on top of it” mom — and ends up mentoring and informally coaching a disproportionate number of colleagues as a result.

Organization 8

Organization How To Seminar Follow-up 8

Harvard Business Review

AUGUST 31, 2018

Sixteen women were interviewed and seven others participated in a focus group. They were employed in midlevel to upper-midlevel management positions in strategy, finance, marketing, legal, operations, and technology functions. These women started small, but started somewhere, and then increased the complexity over time.

Management 9

Management Tacit Knowledge Diversity Leadership Pipeline 9

Harvard Business Review

DECEMBER 31, 2012

Prospective buyers these days trust one source of information above all others: their peers. It's not that hard, or expensive — but it does take more than forming a few focus groups. But the good news is that once you do develop and implement them, you'll find they're much less expensive and far more effective.

CEO 8

CEO Airlines Marketing Software 8

Harvard Business Review

AUGUST 17, 2015

” That kind of epiphany is gold for the manufacturer of food or, in this case, of weight loss products, informing the design and content of consumer education and behavioral support materials. “You just can’t get this depth of insight in a one-off focus group or survey,” Hadnot notes.

Document 8

Document Marketing Learning-by-Doing Travel 8