Highlighting Our February 2017 Sponsor: Leaders Made Here

Lead Change Blog

We are pleased to have Leaders Made Here as our Lead Change Group sponsor for February 2017! Leaders Made Here: Blake’s Story. This month, Mark will be releasing his latest book, Leaders Made Here.

My Top 10 Leadership Insights For 2017

Tanveer Naseer

In the meantime, here are my Top 10 leadership insights of 2017 as chosen by you, the readers of my award-winning leadership blog. Read more on this leadership insight here: How Failure Taught Me To Become A Better Listener And there you have it, my Top 10 Leadership Insights of 2017.

Preview Thursday: No Ego by Cy Wakeman

Lead Change Blog

In 2017, she was named as one of the Top 30 Global Leadership Gurus by Global Gurus, a Top 100 Leadership Expert to follow on Twitter, and was deemed “the secret weapon to restoring sanity to the workplace.”

Three Steps To Building the Leader You Need

Lead Change Blog

Army colonel Sean Hannah’s 2013 study of military leaders concluded that the brains of successful leaders are more complex than average. Charles-Guillaume Etienne is said to have penned the phrase, “If you want something done right, do it yourself.”

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4 Characteristics of Great Teams

Leading Blog

Skipper Glenn Ashby said, “It is very much a new team from 2013 across most departments and, as a result, we have a very healthy and fresh team culture.” They learned from 2013 and kept moving forward.

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It’s About What You Add to the Interaction

Lead Change Blog

In his book Humble Inquiry , Edgar Schein (2013) makes the argument that a good relationship is based on your inquisitiveness and your ability to ask the right questions, rather than how much information you give the other. What really makes a good leader?

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My Top 10 Leadership Insights For 2016

Tanveer Naseer

Of course, as much as we might be eager to set our sights ahead into 2017 and envision all the possibilities and goals we might achieve, it’s worth taking the time to look back on the year that was and what we learned along the way.

Overcome speaker anxiety to become a fearless and engaging speaker

Career Advancement

This may not sound like a surprising admission, since 74 percent of the US population surveyed in 2013 shares a fear of public speaking. Guest Post by Deborah Shames. I confess. To this day, I experience anxiety before delivering a keynote or leading my business group.

3 Game Changing Tactics For Church Leaders

Joseph Lalonde

During her lab session at Catalyst Atlanta 2013, Ann Voskamp shared these game changer tactics. Leading in a church setting isn’t all fun and games. Being a church leader can be more stressful than any corporate job.

5 Leadership Lessons I Learned by Walking the Camino de Santiago

Leading Blog

I first walked that trail – 435 miles over 29 days – in 2013 and have returned twice since. T HE Camino de Santiago is a network of ancient hiking paths that all lead to a shrine to St. James in northwest Spain.

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159: Leading a Startup | with Josh Kent, CEO of SunFrog Shirts

Engaging Leader

Josh Kent is the CEO and founder of over a dozen startups, including SunFrog Shirts, which launched in 2013 and is currently the largest […] Engaging Leader

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The Boy Scouts of America Have Lost Their Way

N2Growth Blog

Vicki Marble (R), a pointed question about a gun bill she co-sponsored and her racially charged comments made about African-Americans in 2013.

The Best Description of More Human Leadership I’ve Ever Read

Terry Starbucker

Mind you, I didn’t even coin that term about my leadership philosophy until 2013, but there it was, plain as day and frankly, the best description I’ve ever read. Thanks for the timely reminder that is oh so relevant in September of 2017. Yesterday, while looking for inspiration for this week’s post, I went into my post vault and found this absolute gem from something I posted back in February of 2006.

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Managing Distraction in the Digital Era

Great Leadership By Dan

Guest post from Amy Blankson: In 2013, the National Center for Biotechnology Information reported that the average attention span of a human has dropped to a mere eight seconds , one second behind that of a goldfish.

Employee Engagement Articles

Chart Your Course

Why Your CEO and CFO Should Care About Employee Engagement TLNT, 2013. For Majority of Workers, Vacation Days Go Unused Boston Globe, December 2013. Gallup’s Workplace Jedi on How to Fix Our Employee Engagement Problem Fast Company, June, 2013.

Three Ways a ‘Noble Goal’ Makes You a Significantly Better Leader

Great Leadership By Dan

Brandon Black retired as CEO and Director of Encore Capital Group in 2013. Guest post from Brandon Black and Shayne Hughes : Being a truly great and inspiring leader, who is both effective and respected, is no easy task.

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What Makes a Great Manager?

Survive Your Promotion

In 2013, Zappos famously announced that they were eliminating all managers from the organization , shifting to a flatter structure, and to a ‘holacracy’ model where self-organized teams operated based on roles as they worked toward a shared vision of success.

Don’t Tolerate Dysfunctional Teams

Great Leadership By Dan

A 2013 University of Phoenix survey revealed that nearly 7 in 10 American workers have served on dysfunctional teams. Guest post from regular contributor S.

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How to Avoid a Business Data Breach

Strategy Driven

After the 2013 Yahoo data breach and the recent Equifax hack, operating without proper security measures in place is no longer acceptable. It is difficult to deny the fact that there have been more catastrophic cases of data breaches in the last few years than ever before.

Ego Free Leadership

Coaching Tip

Between 2009 and 2013, while many in his industry closed their doors during the Great Recession, Encore's revenues and profits increased 300%, operating cost declined 30%, and the stock price rose 1,200%. At a time when workers feel a sense of disconnect with their jobs and companies-- a September 2015 Gallup Poll recorded U.S.

What Makes a Great Manager?

Survive Your Promotion

In 2013, Zappos famously announced that they were eliminating all managers from the organization , shifting to a flatter structure, and to a ‘holacracy’ model where self-organized teams operated based on roles as they worked toward a shared vision of success. What words come to mind when we think about what managers do? Crack open a thesaurus and we find a range of synonyms from ‘director’ to ‘zookeeper’. The dictionary uses words like ‘control’ and ‘administer’.

If you can't trust the White House, who can you trust?

Coaching Tip

And he incorrectly claimed that ridership on Washington's subway system was higher than on Inauguration Day in 2013. Sources: The New York Times (Jan 22, 2017) and The Wall Street Journal (Jan 23, 2017). Defending a series of false statements by the official White House spokesman and administration advisers suggest that invoking "alternative facts" is not untruths. For example, the White House's Kellyanne Conway says voters didn't care about the issue of Mr. Trump's taxes.

The Most Popular Videos on Our YouTube Channel in 2017

Deming Institute

Edwards Deming: The 14 Points : 46,000 views in 2017 (added 3 years ago – 106,000 total views all time). Deming 101 – Theory of Knowledge/PDSA (This video has excerpts from Ian Bradbury’s presentation at our annual conference in 2013): 1,400 views (3 years – 4,900).

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Cater to Customers Desires to Achieve Customer Delight

Curious Cat

Related: The Customer is the Purpose of Our Work (2012) – Customer Focus with a Deming Perspective (2013) – the most important customer focus is on the end users (2012) – What Job Does Your Product Do? Customer delight requires understanding your customers needs and desires.

20 Most Popular Posts on the Curious Cat Management Blog in 2016

Curious Cat

Stated Versus Revealed Preference (2013). 94% Belongs to the System (2013). Managers Are Not Non-Leaders: Managers Need to Practice Things We Classify as Leadership Traits (2013) *. Experience Teaches Nothing Without Theory (2013) *. 2013: 4.

Wisdom Warriors: Honest, Down-To-Earth Stories On Life And Leadership

Eric Jacobson

She also founded in 2013 Signature Leaders -- a development initiative and peer network to fast-track women into senior management.

Every Leader Has to Start Somewhere!

Marshall Goldsmith

By the end of his time at Ford as president and CEO, the company’s stock price was up, the board and the employees were happy, and Alan was named #3 on Fortune’s “World’s Greatest Leaders” list in 2013. Every leader has to start somewhere. This is just the fact of the matter. And, another fact? Not every leader, even some of the greatest leaders of our time, start off with flying colors. Take my good friend Alan Mulally, former CEO of Ford.

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7 Business Thought Leaders to Follow

Steve Farber

With that in mind, here are seven bona fide business thought leaders I’m watching in 2017—and some of whom I’ve followed and been influenced by for a very long time. She spoke at my Extreme Leadership Summit in 2013, and I became a fan for life.

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Why Dr. Deming’s Work is So Important to Me

Deming Institute

Mark also co-authored Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements , which was released in June 2012 and also a Shingo Research Award recipient in 2013. Guest post by Mark Graban.

7 Business Thought Leaders to Follow

Steve Farber

With that in mind, here are seven bona fide business thought leaders I’m watching in 2017—and some of whom I’ve followed and been influenced by for a very long time. She spoke at my Extreme Leadership Summit in 2013, and I became a fan for life.

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The Most Popular Videos on Our YouTube Channel in the Last Year

Deming Institute

This video, and the next one, show excerpts from Ian Bradbury’s presentation at our annual conference in 2013) 3,524 views (3 years ago). Excerpt from Randy Harward’s presentation at our 2013 annual conference: Employee Involvement at Western Mountaineering.

Eliminating Sales Commissions at Air Force One

Deming Institute

Air Force One , CEO Greg Guy attended the 2013 Deming Institute Annual conference and was able to begin to learn how to put into action a management system to address the problems created by a commision based culture. The new system started in the fall of 2013.

Applying Quality as a Business Strategy at Hallmark Building Supplies

Deming Institute

I have written about this presentation in 2013 with a few selected clips from the presentation. Guest post by John Hunter. This webcast shows Louie Paynter’s presentation, Hallmark Building Supplies ’ Approach to Applying Quality as a Business Strategy, at the 2012 Annual Deming Conference.

The Failure of “The Livonia Philosophy” at my GM Plant

Deming Institute

Mark also co-authored Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements, which was released in June 2012 and also a Shingo Research Award recipient in 2013. Guest post by Mark Graban.

Reflections on Dr. Deming’s Hospital Notes – What Has Changed Since 1990?

Deming Institute

Mark also co-authored Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements , which was released in June 2012 and also a Shingo Research Award recipient in 2013. Guest post by Mark Graban.

How Employee Engagement Drives Customer Satisfaction

N2Growth Blog

An IBM study in 2017 showed that 80% of employees feel more engaged when their work is consistent with the core values of the organization. A 2017 Aberdeen Research Report states that “Customer experiences don’t happen in a vacuum.

How Companies Are Already Using AI

Harvard Business Review

And in January 2017, McKinsey’s research arm estimated AI-driven job losses at 5%. By the time he left Amazon in 2013, his group had grown from 35 to more than 1,000 people who used machine learning to make Amazon more operationally efficient and effective. After joining Microsoft Corporation in 2013 as corporate vice president of the Data Group, Sirosh led the charge in using AI in the company’s database, big data, and machine learning offerings.

Research: Higher U.S. Physician Spending Doesn’t Lead to Better Patient Outcomes

Harvard Business Review

trillion in 2013, which accounted for 17% of U.S. A large step forward will be the Medicare Access and CHIP Reauthorization Act , which went into effect in 2017, requiring most physicians to be measured and reimbursed on the basis of the quality and costs of care that they provide. Health care spending in the United States reached $3.2 This is almost twice as much as the OECD average of 9%, yet health outcomes in the U.S. are not twice as good as in these other countries.

Uber Shows How Not to Apply Behavioral Economics

Harvard Business Review

In a related paper published in 2013 , Alexander Arriaga and colleagues had 17 operating-room teams participate in 106 simulated surgical-crisis scenarios. A recent New York Times article on how Uber is using various insights from behavioral economics to push, or nudge, its drivers to pick up more fares — sometimes with little benefit to them — has generated quite a bit of criticism of Uber.

It’s Time to Tie Executive Compensation to Sustainability

Harvard Business Review

So far in 2017, our firm, Semler Brossy, has identified 200 shareholder proposals on the environment among the Russell 3000 companies, already exceeding 2016’s total. Since the tragic collapse of the Rana Plaza factory in Bangladesh in 2013, garment retailers such as Walmart have contributed to improving working conditions for workers. Neasden Control Centre for HBR. Despite conflicting messages about climate change from U.S.

How to Regain the Lost Art of Reflection

Harvard Business Review

By the end of 2013, emails were reduced by 60%. In France, a widely commented upon 2017 law created a “right to disconnect” for employees. A famous but possibly apocryphal tale about Albert Einstein is that he dreamed up the theory of relativity when riding his bicycle. Warren Buffett is on record as saying that he reads for six hours per day and has very few scheduled meetings.

What to Do When You’re Returning to a Company You Used to Work For

Harvard Business Review

But in 2013, after five years at the company, she resigned. In July 2017 she made the decision to boomerang back to Profiles. When Bridget left Profiles in 2013, she had been an account executive and social media strategist. The idea of boomerang employees — workers who voluntarily leave a job at an organization and then rejoin that same organization at a later date — is gaining more and more acceptance from hiring managers and in the labor force.

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What Initial Coin Offerings Are, and Why VC Firms Care

Harvard Business Review

For example, the cryptocurrency used for the Ethereum network, called Ether , saw its value double in just a few days in March 2017. While the price of Ether has been rising , Bitcoin has dropped 20% to $1,000 dollars from a record $1,290 on March 3, 2017. As of March 2017, the market capitalization of the ether token was more than $4 billion.). Since 2013, there’s been about $2 billion invested in blockchain and bitcoin startups from the VC community.