Leading Blog

DECEMBER 25, 2016

How do we create the future while managing the present? The Outward Mindset : Seeing Beyond Ourselves by The Arbinger Institute Unknowingly, too many of us operate from an inward mindset—a narrow-minded focus on self-centered goals and objectives. Best Leadership Books of 2014. Best Leadership Books of 2013. Blog Post ).

Books 150

Books Leadership Cialdini Govindarajan 150

Strategy Driven

APRIL 16, 2014

Peter Fingar, co-author of Business Process Management : The Third Wave , then asks these measurement corollaries in his 2013 article “How Do Your BPM Metrics Measure Up?”. Make Metrics Visible and Accessible – Having workers, managers, supervisors, and executives see metrics helps employees make decisions and take action.

Metrics 52

Metrics Process BPM KPI 52

Building Personal Strength

JUNE 11, 2014

The tiny town of Gruene has three or four different venues, including Gruene Hall, the oldest continuously operating honky-tonk dance hall in Texas. The unspoken assumption is that if intelligent, committed and well-intentioned managers and employees discover they need to change something, they’ll want to address it. Copyright 2014.

Long-term 44

Long-term Learning-by-Doing Technology Training 44

Strategy Driven

APRIL 4, 2016

I was Dean of a leading business school in Paris and Chairman of the Board of Directors of the top mobile telecom operator in Tunisia when the Arab Spring broke out, turning the already troubled Middle East and North Africa upside down. Tawfik Jelassi is IMD Professor of Strategy and Technology Management. Turbulence. About the Author.

How To 50

How To Chief Information Officer Tourism Politics 50

Strategy Driven

JUNE 5, 2014

As data-driven marketers are taking full advantage of collecting, organizing, and analyzing demand management, many are adopting the classic marketing waterfall model from leading experts such as Sirius Decisions. In 2013, the Marketing Sherpa B2B Analytics Study revealed that 63% do nothing or occasionally leverage data to gain any insight.

Marketing 51

Marketing B2B Due Diligence Benchmarking 51

Strategy Driven

MARCH 28, 2014

As a 2013 company report* stated, “Navistar was selected as a name with a strong sound, a resonance to Harvester, and a connection to its root words “navigate” and “star.” Copyright 2007-2014 by StrategyDriven Enterprises, LLC. About the Author. Steve may be reached at www.StevenLBlue.com. All rights reserved.

Brand 58

Brand Marketing Engineering Competitive Advantage 58

Skip Prichard

JANUARY 30, 2020

29% of Americans believe that armed rebellion might be necessary in the near future to protect their liberties from government intrusion (Cassino, Jenkins, 2013). 3% of those polled (57 million individuals at the time of the study) admitted to intentionally ramming another vehicle (AAA 2014). Alston, the UN Study). It is hilarious.

How To 106

How To Bond Positioning Stress 106

Harvard Business Review

AUGUST 20, 2014

It has also helped shape the practice of management. Staying true to its roots as an engineering-centric company, Google has stood out both for its early skepticism of the value of managers as well as for its novel, often quantitative approaches to management decisions. How Google manages.

IPO 15

IPO Management Engineering Innovation 15

Leading Blog

DECEMBER 25, 2014

Reinventing Organizations : A Guide to Creating Organizations Inspired by the Next Stage of Human Consciousness by Frederic Laloux Based on three years of research, Reinventing Organizations describes the emergence of a new management paradigm, a radically more soulful, purposeful and powerful ways to structure and run any organization.

Books 285

Books Wiseman Kotter Leadership 285

Tanveer Naseer

JANUARY 5, 2016

And this is understandable if we appreciate that – thanks to the faster-pace by which we now have to operate – it’s become harder for people to make those connections for themselves.” Numerous studies have shown that employees have higher expectations of their leaders to not simply be effective at managing tasks, but at developing people.

Leadership 100

Leadership Learning-by-Doing Environment Succession 100

Harvard Business Review

APRIL 13, 2017

Checklists describe several standard critical processes of care that many operating rooms typically implement from memory. In a related paper published in 2013 , Alexander Arriaga and colleagues had 17 operating-room teams participate in 106 simulated surgical-crisis scenarios. following the introduction of checklists.

Hawthorne Effect 17

Hawthorne Effect Airlines Efficiency Letter 17

Harvard Business Review

MARCH 31, 2015

While consumers are rightfully worried that their personal information may be compromised, shareholders and companies’ management have a wider set of concerns, including loss of intellectual property, operational disruption, decreased customer trust, tarnished brand, and loss of investor commitment. The stock price declined 0.3%

Price 8

Price Long-term Banking Short-term 8

Harvard Business Review

APRIL 23, 2014

There is a lot at stake here for GE’s operations strategy. In January 2013, Chip Blankenship, CEO of GE Appliances issued a challenge to the newly formed team: “You’re going to change every part the customer sees. In January 2013 the team came out with a “minimum viable product.” At times it drove the materials manager crazy.”

Ries 10

Ries Waterman Finance Competitive Advantage 10

Harvard Business Review

SEPTEMBER 16, 2016

Using the same formula, Apple’s intangible assets in 2014 were $280 billion — or almost twice the value of its 2015 calculation. Between 2013 and 2015 cyber-crime costs quadrupled, with the reported incidence rate growing exponentially. Such costs are expected to quadruple again by 2019, to in excess of $2 trillion.

Intangible Assets 8

Intangible Assets Intellectual Capital Corporate Accountability Activity Based Costing 8

Harvard Business Review

APRIL 16, 2015

” A quarter century later, not much seems to have changed: fewer than five out of the 100 CEOs on HBR’s 2014 list of best-performing CEOs even mention “return on capital” on their official biography — and none of those five lead companies listed in the Dow Jones Industrial Average (DJIA) or in the EuroStoxx50.

CEO 8

CEO ROIC Cost of Capital Merton 8

Harvard Business Review

DECEMBER 23, 2016

The ManpowerGroup Contingent Workforce Index of 2013 showed 40% of all ManpowerGroup consulting engagements blended permanent and contingent workers. The disconnect between HR and Procurement often means either choice is suboptimal on its own, so operating managers circumvent both HR and Procurement.

Strategy 8

Strategy Span of Control Finance How To 8

Harvard Business Review

SEPTEMBER 20, 2017

Beginning in 2013, a handful of tech companies (including Yelp, where some of us work, Google, LinkedIn, and Facebook) began to research and release data on the diversity of their workforces. For instance, in 2014 only 10% of Yelp’s engineers were female. The numbers were grim. Yelp now sets explicit targets for diversity.

Diversity 8

Diversity Engineering Committee Brainstorming 8

Harvard Business Review

SEPTEMBER 11, 2015

Today, many high-profile companies— Cisco , Google , IBM , Samsung , Siemens , Disney , Volkswagen and Deutsche Bank , to name a few—contain such roving consulting groups to help solve the most critical strategy and operations problems throughout the business. But the key was knowing when to stop growing. Attract top talent.

Consultative 8

Consultative Team How To McKinsey 8

Harvard Business Review

JANUARY 22, 2015

business ended 2014 with 39.1 This allows you to better manage operating and capital expenses. In early 2014, Starbucks said consumers loaded $1.4 According to Bloomberg Businessweek, in 2013 Starbucks made $146MM on interest investing the float, or 8% of total profit. Netflix just announced its best quarter ever.

Business Model 8

Business Model Loyalty Brand Price 8

Harvard Business Review

AUGUST 22, 2014

In January 2014 IBM announced they were spending $1 billion to launch the Watson Group , including a $100 million venture fund to support start-ups and businesses that are building Watson-powered apps using the “ Watson Developers Cloud.” So how does it work? First, with multiple business models.

Venture Funding 14

Venture Funding Entrepreneur Agility Business Model 14

Harvard Business Review

APRIL 4, 2014

Them” were the majority of managers who didn’t get what design was all about in the first place. And with good reason: From Target to Uber, business managers everywhere are starting to understand that the strategic use of design is making a difference in achieving outsized business results.

Venture Capitalist 8

Venture Capitalist Fashion B2B Hedge 8

Harvard Business Review

NOVEMBER 2, 2016

By one measure, a lot more: the number of activist investor deals rose 34% between 2000 and 2014. In 1990 the Dutch national postal company, KPN, purchased TNT and installed a CEO with a financial background who built a gigantic corporate headquarters far from operations, and invested cash away from the core.

Company 8

Company Bureaucracy Long-term Competitive Advantage 8

Harvard Business Review

OCTOBER 6, 2014

If round after round of profit warnings was not enough – group operating profits fell 20% between 2011 and 2013 and are likely to fall another 30% in 2014 — the company recently announced it had overstated its first-half profit by about $400 million. billion in 2013, and operating profits increased 65% to $422 million.

Retail 11

Retail Merchandising Discount Price 11

Harvard Business Review

APRIL 22, 2015

They also proudly tell me that cumulative sales of ecomagination products have reached $200 billion, accounting for 30% of industrial revenues in 2014, or more than $30 billion. In a 2013 advertisement in The Washington Post, HP claimed that if you measured countries by power consumption in kilowatts, the fifth largest after China, the U.S.,

Supply Chain 8

Supply Chain Engineering Energy Transportation 8

Harvard Business Review

JULY 29, 2014

In the July/August issue of HBR , Ram Charan argues that the Chief Human Resources Officer (CHRO) role should be eliminated, with HR responsibilities funneled in two separate directions — administration , led by traditional HR-types, reporting to the CFO; and talent strategy , led by high-potential line managers, reporting to the corner office.

CFO 11

CFO Charan Intangible Assets Human Resources 11

Harvard Business Review

DECEMBER 15, 2015

Roughly 80% of individuals and families who bought their health insurance through an SBM or FFM in 2014 received a tax credit to defray the cost of premiums and out-of-pocket expenses. Since 2013, an estimated 16.4 This reduction will affect all of our operations, including staffing, customer service, outreach, and marketing.

Insurance 8

Insurance Health Care Cost Learning-by-Doing 8

Harvard Business Review

OCTOBER 21, 2016

These require sophisticated, sustainability-based management. This can disrupt a firm’s ability to operate on schedule and budget. ” Improving risk management. ” Improving risk management. On the contrary, academic research and business experience point to quite the opposite.

Supply Chain 8

Supply Chain Price Loyalty Efficiency 8

Harvard Business Review

JANUARY 20, 2015

Twenty-two percent of survey participants included top-level sales leaders such as vice presidents of sales, 14% were front-line sales managers who manage salespeople, 17% were hybrid sales managers who sell directly to customers and manage other salespeople, and 47% were salespeople who carry their own quotas.

Team 8

Team Participative Survey Informal Structure 8

Harvard Business Review

MARCH 12, 2018

When he was brought in as CEO in August 2014, the company wasn’t in great shape. Between 2001 and 2011, the number of CEOs finishing at least one marathon doubled, and in a Swedish survey of nearly 3,000 managers , more than 90% said that physical exercise had a positive impact on their leadership skills.

CEO 8

CEO Company Sports Fashion 8

Harvard Business Review

DECEMBER 28, 2017

After Mugabe claimed victory in a disputed election in 2013, however, corruption increased , while the strengthening U.S. For example, after opening its first store in 2014, fast-food chain KFC recently opened its fifth branch in the country. Lower-income consumers also present a lucrative opportunity.

Banking 8

Banking First-mover Advantage Politics Finance 8

Harvard Business Review

MAY 21, 2014

But new strategies and structures are squarely in the board’s domain, and we have seen any number of governing boards innovating with, not just monitoring, management. To that end, Diebold recruited a new CEO in 2013, Andy W. The chair of the new three-person committee, Richard L.

Innovation 8

Innovation Committee Charan Technology 8

Harvard Business Review

JANUARY 13, 2014

But for 2013 he was only about 15 percent on target. But his 2013 forecasts were certainly within the realm of the possible; they just failed to materialize this year. Far too often companies watch regulation on a national basis in their countries of operation, missing small regulatory changes occurring in a province or state.

Uncertainty 8

Uncertainty Pharmaceuticals Industry Marketing 8

Harvard Business Review

FEBRUARY 9, 2015

Its directors have turned over many times, of course, but Trian Fund Management, led by activist Nelson Peltz, is pressing for far more than a routine remake, demanding four seats of its own choosing at the table. companies in 2014 and show no signs of letting up in 2015. has renewed its product lines many times. Here’s why.

Airlines 8

Airlines CEO Automotive Long-term 8

Harvard Business Review

JANUARY 12, 2017

For example, in 2014 IDC estimated that more than one-quarter of enterprise applications would be offered with the SaaS model by 2018, up from one-sixth in 2013. Dynatrace, a leader in application performance management software, has shown the importance of developing SaaS products from scratch, in isolation of existing product lines.

Business Model 8

Business Model Licensing Company Software 8

Harvard Business Review

JULY 15, 2015

Getting the company back on its feet required a major boost in operating efficiency. We succeeded, but by 2013 we worried that we had taken our focus on results too far. In order to make our success sustainable, we decided to roll out a new “leadership model” for our middle- and upper-level managers.

Resistance 8

Resistance Long-term Short-term Self-aware 8

Harvard Business Review

NOVEMBER 28, 2013

The Chinese government has focused considerable energy on managing the Internet, most recently with a campaign against “spreading rumors.” On March 15, 2013, World Consumer Rights Day, CCTV aired a special report criticizing Apple’s i-Phone customer service policy in China for providing only a one-year warranty when Chinese law mandates two.

Media 8

Media Report Brand Price 8

Harvard Business Review

APRIL 7, 2016

According to the Society for Human Resource Management (SHRM), late 2015 was the most difficult hiring period in four years. Part of its success is that the company supports a collaborative work environment and boasts transparent operations from the top down. ” message and think, Hey, maybe it’s time for a change.

Marketing 8

Marketing Strategy Hammer Media 8